Vodafone India Complaints & Reviews

I was using vodafone postpaid from more than 5 years, recently in my new office i was not getting proper network and tried to port out, before porting i switched to prepaid so that vodafone may not reject request due to any billing related issue, i have given port request on 13 nov, on 16th nov i got msg that the request is rejected due to "the number or range have been connected to less than 90 days". If i am on same network from last 5 years, how could be this reason to reject porting request.

I am a postpaid member of vodafone and have taken a plan of rs. 399 which turns out to be rs.472 after 18% tax (As told by vodafone cc) which i pay regularly.
In 2018, i was given amazon prime subscription for free by vodafone and it got expired in october 2019. To renew it, they added it in my bill cart along with the bill of rs. 472. So instead of buying it from amazon, i decided to buy it from vodafone again. Upon asking for clarification...

I have visited vodafone store in akurdi, pune on 3 september 19 and paided the bill and requested to terminate the connection. The employee has confirm me the same but now again the bill has generated and asking me to pay 470/-

Now the customer care person has wrongly updated the case then why should i suffer and pay the bill which i haven't used. Its their fault and need to get it rectified and reverse the amount and give me the confirmation.

First of all i am frustrated with the vodafone services and asking me to pay which i haven't used. This is pathetic service.
Now again i have visited the store and he told me that i have zero rental plan and still i have been charge..

I got the call from customers care and i have confirmed to close the numbers, they have wrongly put remark in my case and billed me again

I am requesting from july and still it's not terminate and billed me unnecessary

I want to get this sort asap and revert me urgently

I registered a complaint on consumer complaint forum about a product not received on dmire. Immediately i got call from some number stating they are from consumer complaint forum government team. And said they would refund my dmire amount of 3257 and 2000 compensation. For that process they asked me to open google pay type [protected]@okaxis and type voucher code of 16892 and press pay. After doing that i would receive an option of refund. But i did not get such option. Instead 16892 got deducted from my account. Requesting to get refund.

I am using vodafone in maharashtra since last 8/10 years, suddenly without any reason my outgoing/incoming text messages are barred. After enquiring and complaining multiple times to the customer care / service centre, vodafone is not de barring my sms services and are providing immature reasons. It has been a very long and irritating issue for me, please help me resolve it otherwise i have no option than porting out.

I opted for data entry jobs on quikr.com. I got a call from the vodafone company for work from home online jobs. They asked for rs 1999 for security purpose and told money will be refunded in 24hr not refunded. Next they told me sir you need to pay rs 3710 then our system will refund back that rs (1999 + 3710) just in 2hr. Why they needed rs 3710 for document verfication. As student i said sir i dont have money they told sir until u pay rs 3710 we cant refund back the security. After sending 50 data entry which they were not concerned about. After 2days they said sir u dont have a noc certification. You need to pay rs 3250 our system is not taking it otherwise u will not get back the money u deposited early. As student i got into this web because for me rs 5709. I was helpless at that moment. I had to pay rs 3250. They are now not pick up any calls and sent 5 mails not responded a single mail. I have all the emails sent by them initially for payment. And numbers of the providers.

Sir,
I am using vodafone prepaid mobile connection (Mobile number: [protected]). Rs 21 has been deducted from my prepaid account on 17.06.2019 without my consent in the name of weekly subscription charge for english seekho weekly pack. I have never subscribed for such a service. I have the sms message showing that in my phone which i can produce as evidence but i cannot send any screenshot as evidence because my phone is not a smartphone. Please take necessary action in this regard.

Hi,
I am trying to deactivate this number from a long time, but my request is not being taken care. I have been receiving fake bills not from long time but the customer care says it a genuine bill and i ask them to deactivate. They say that they have taken the request but i still receive the bills and no deactivation. This is not the way how you treat you customers. It has been worst experience.
Request you to please help me in this regards.
Number: [protected]
Provider: vodafone

On 13/11/2019 i received a sms that mazaa mobile pack was activated on my number. I had not opted for such pack. It has charged me rs 49/- and left with a mobile balance of rs 1/-. I have sent stop to number:155223, the pack has got deactivated, but i didn't get back the amount charged. I have not choose such a pack and my total mobile balance has been deducted.

Dear vodafone,

While my trip to the country of bhutan, i activated a pack of 149 under i-roam as that was the only pack available.
You assured me data and phone service but to my surprise there was no data service hence i had to purchase a local sim and used it on an alternate handset which supported my main handset through hotspot feature.

Yet to my surprise you have charged me a lumsum of 37 k against only data usage when all this usage was made through wifi as there was no data network on my handset.

Also when i have a credit limit of 13000 then how can you charge me so much money after my credit limit.

You are wrongly charging me any amount and this is not acceptable.
I have travellled to many countries but never such experience.

Ii want this seriously taken up

I had taken a postpaid connection from vodafone in the month of january. However ended up not using it. Finally i got a court notice for pending payment from vodafone on july 13th 2019, post which i made the payment and asked to discontinue the account.in the last almost a year i have not used the number for more than 20 calls in 11 months and paid rentals for 6 months inspite of that. On receiving another bill on the 23rd of july 2019, i again wrote to them informing that i had asked for a disconnection and have settled the dues. They refused to close the number and i again received another bill on in sep and i wrote to them again on the 7th of sep 2019 informing that i have made several requests on the phone and on email for disconnection. I have continued to received 3-4 calls every month since july 2019 and have repeated the story to each person multiple times and they promise to update their records and that i will not receive any calls going forward but i still continue to receive calls. The last one i received was two calls today morning 13th nov 2019. With whose permission did they activate the number post the last settlement and continued to keep it active inspite of informing them to discontinue. Is not a matter of paying 600 rs. Why should i pay for their negligence and inefficiency? I want to file for a harassment case for repeated embarrassment and phone calls i receive from them for no fault of mine.

I am a vodafone user i had upgraded to 4g but still getting 3g speed. I have experienced 4g speed in urban mumbai. I live in sub-urban mumbai where i have the internet connection problem. I have also complained it to the service provider. But probably they said it would be recovered or resolved immediately. I am not able to access 4g speed on my 4g handset. It's very disappointing...

My name is deepak and my Vodafone number is [protected]. I live in bawal(rewari district) haryana and my area pincode is 123501. From last 4-5 months my internet speed is the slowest like 2g in the evening time(after 6pm). For that i registered many complaints more than 10 in last 4-5 months every time they say we are correcting the data services and our team continually rectify the slow speed issues but still they do nothing same slow speed. Every time they gave a time period but problem remains the same. In the day time it runs smoothly but after 6pm it's becomes slowest even I can't ever write a message on WhatsApp.

Hi,

Myself sachin residing in bangalore karnataka.

I am receiving threatening calls like we will beat you when we come to home.. Languages which are difficult to hear continous calling etc.

I have recorded all the calls went through training regulatory also. There is strict rules as collection dept cannot use abusive language. They are threatening me.. I have given my new number as well.. If i was not interested to pay bill y would i give my number.

I have outstanding of 11000 which will be cleared by friday.

I have all the recordings i am going to complain the same in trai. Cos i am in contact with so many people and all have the same problem we will sign up the petition we will go to court and even establish all this in social media as to show them how you treat your customers. Even they are giving life threat.

My details: sachin waddar
Vodafonr number [protected]
Number in use [protected]

I have lost my idea sim card a few months back after which i went time and again to vodafone store for new sim card (After the merger) but i was told idea sim not available. Today again i went to the dalhousie store but they send me to the park st store. There an employee called tanmay spoke very rudely and told me to go to idea store in howrah or alipore, when i told him to give me the address he again spoke rudely and told you write on your own. The store was empty there was no reason for him to talk to a customer like that. Please look into the matter.

Respected Sir / Madam

My Name is Virendra Kumar

This is my Vodafone Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

Sir RF TEAM head of Shahganj had came to my location and found low coverage area of Vodafone site and he had optimise the location of 2g Parameter still no Resolution from Network Coverage

RF Team Head Narendra Dev and Given report For New Site of 3G AND 4G NETWORK

I m requesting Planning team to do the process as early as possible of new site of Paper Work

Because we are frusted of Network Coverage Plz do the Approval From u r end as early as possible

Plz send the Fianance team to do the Paper Work as early as possible

This RF TEAM HEAD VISITED ON OUR LOCATION BY 4 WHEELER
NARENDRA DEV
[protected]

Do the needful on urgent basis plz Resolve the issue on urgent basis

Respected all higher authorities

This is my vodafone number

[protected]

This latitude and longitude

17.19986 and 74.37229

This is my address

At post - ambak

Tal - kadegaon dist - sangli

Pin 415303

We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

I m ready to give my land for open network tower

Allready appellate complaint is registered on our area

Plz it is humble request to vodafoneidea higher authorities i m willing to give my open land for vodafoneidea network tower as a business purposes and resolution solution i m happily accepted the vodafoneidea proposal what company provides the packages to us and also help vodafoneidea to get all permission from local authorities of clearances

Dear sir
Today i have done reachage of 199 on customer mob no [protected] at 5:09 pm.
Before recharge my etop balance was 1127 rs and after recharge my etop bal is 931 rs. My etop number is [protected].
I have get only 3 rs commission of 199 recharge whereas 20 rs commission showing on 199 recharge of above customer number.
Please resolve these issues as soon as possible.
Thanking you
Regards
Shesh shukla.

On 7th november 19 i requested for postpaid to prepaid,
On 11th postpaid got deactivated and then i have inserted prepaid sim so i can see the network bar present in my mobile but when i try to connect 59059 it says number is not correct.
Request vodafone to please activate this as early as possible. This one is my primary sim and everything is connected to this number.
Please call me at alternate number [protected] or email at vv. [protected]@gmail.com

My mother anjali yadav, [protected] has passed away on 27/10/2019.

Her aadhar linked mobile number is with still being used out there, i am not sure by whom, as i have been blocked for questioning.

I can provide her death certificate.

My number is [protected]. I am her daughter.

I believe the sim may be misused or carelessly passed over to anybody while verification is on her name. Also her sensitive date like otps, etc are still on that phone number.

Please help,

Swapnila rahul bohre.