Vodafone India Complaints & Reviews

Iam a victim of the same problem. I recharged my phone with rs 296 after porting to vodafone and today when i checked my balance it was -312 rupees when i called the customer care they said mms were send from. My mobile number charged at 3 rupees per sms. When my balance is zero how can the mms be sent from my mobile and it would take 100 mms to reach - 312 rupees which is illogical. They said that some auto mms sending application is installed in mobile which is absurd and illogical. I want vodafone to reset my balance to zero as soon as possible. My mobile number is [protected].

In last 3 days two vas services automatically activated on my number.
27th dec - games portal pack - deducted rs.35/-
29th dec - vodafone health services - deducted rs.14/-
I did not activate any of this and deactivated said services on day of activation.
Refund my balance and do not activate any vas services on my number.

Regards
Suman nandy
Howrah, west bengal

Vodafone number is [protected] which is no longer in use...

This is the 2nd time i'm raising a complaint through this forum... Yet, no response from anyone... And i'm running behind this since the past 2 months... And these fraudsters are still shamelessly sending me bills for the service i've not used...

Vodafone postpaid is stealing money from customers even after cancelling their service...

Due to their bad service i requested to cancel their service 2 months ago... I've used it only for a week after i took their connection..

While taking their connection from vodafone store in btm i made a payment of 300 and then the plan was 299 and then they assured me that i cancel the connection any time... But, now in bills i can see the plan as 399. Fraudsters...

I repeatedly requested them to cancel their pathetic service.. But, they are still charging me.. They are still sending me bills...

I'm not using vodafone service due to their bad reception and slow data speed and poor customer service... But, they're still charging me...

I don't understand why are they stealing money from people?
I don't understand why are they demanding money from people who didn't like and used their product and service?

I don't understand why is it hard for them to disconnect the service even after repeated requests for disconnection from me? I'm running behind to get the justice from vodafone robbery attempt since the past two months... I want justice...

Please provide me a solution from vodafone fraud...

Vodafone seems to have started a new scam. They deduct the money from your prepaid balance (Without even informing you via text message), almost twice/ thrice every month, and then when you randomly check your balance, you get shocks.

When you then contact the customer care asking them about it, they say that they cannot file a complaint because the complaint has to be filed within 24 hours. (Logic is lost on vodafone here)

Now after that, even if you are successful in registering a complaint request, and then follow up with them on its status, they say that there was an error in creating the request. (Why are such incapable people still there? They had one job)

After this, you need to call them uncountable amounts of time to get back "your" money, that "you" put in the balance for something that "you did not do"

I have an account with vodafone for past 9 years. Never had i ever faced such issues only until june 2019. Since then i have been calling the customer care atleast thrice every month. This has become my part time job.

The latest deduction in my account was rs. 49 that was wrongfully deducted. The only reason i even recharge the sim card is because it has been linked with so many accounts and would be troublesome to change the contact number everywhere.

Provide a solution instantly.

Unique — miss call

Dear Sir/ Madam,

i am receiving miss cal from this no.[protected] .Please i request you pls check this no exactly which place, and i want to address of this no. Pls help me. Whatever report you will get you pls email me. Pls. phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.

[protected]@gmail.com

thanking you,

reg,
Ruby raghav

Without my permission, some random pack gets activated, and my money is deducted from the prepaid balance.
This is the second time that i'm facing this issue.
Received the msg "thanks for activating games portal now you can play unlimited games"
The pack is tv_vfplay180d.
Kindly refer to the corresponding screenshots attached.
Please refund the money associated with this pack.

If this is not taken seriously, then i'm going to opt-out of all vodafone services and definitely port my number to some other network provider. And i would never recommend vodafone to anybody.

My brother number [protected] number is continues. Because this number march-2019 to closed. My brother go to vodafone store and given wrong infotmation.
Agent name : mittal gupta
She say that this number start for450 pay and start this number.
My brother call me and say that 450 pay and start. I talk to she agent and tell me antiviruse securty for pay and rechaged. I go to ahamedabad vodafone store and number check and information give for this number.
This number allready sell another number and this number is not your name. This is proper information. Location vodafone store: vodafone store, kaveri, shop no-1, 2, 3, 4, aakash complex, nr hotel, st bus stand rd, veraval, gujarat 362265
Give security antiviruse for your numebr. What security antivirus?
Antivirus secury no any sim card provide so why fees antivirus security. Asa reply and call back below number. Kishan:[protected]

I have recharged pack of 3 months but still it's giving the worst speed and connectivity.
Kindly check it out and resolve it asap.
At any moment of time the internet just lost and speed is also getting slow.
I am using the same network from 5 years but it's giving so much issue recently.
Kindly check it out of else i m good to port into another network.
No. [protected]
Thanks

I never subscribed for vodafone games portal pack. Yesterday ₹35 is deducted from my account for games portal pack. I want vodafone to return the money they have deducted from account. Last week i raised the same complaint for hungamma play pack for deducting money withouty permission. Am not subscribing to any value added service but money is being deducted without my permission. Severely condemning vodafone for this.

They just charge huge amount even after having fixed plan and never listen to your complaints. I am using postpaid connections from past 10 years and now from past 1 year they are harrasing me with huge bills. Even I pay show their executive that I am regularly paying every month they just suspended my account last month and asking me for the amount of Rs. 2200/- then 1800 & now 800/- as they are selling groceries. From this bargaining only you can understand how they are fooling people. I have paid till November 2019 after that they suspended my account still they are asking me to pay the above amount.

Hi, good evening, i have vodafone sim, now i m out of country last one year, soon traveling india, now on my sim is showing incoming is expired, i need this number it’s important for me, l don’t want to loose my number, number is ([protected]) can active or update again, please let me know, how can solve my problem also always i recharge on my number

Due to clicking the flash messages to activate the pack. This is rediculous, and people will never know what trap is set for them. How can clicking a flash message can activate the pack without asking confirmation again? It’s clear loot and vodafone can’t do this with their long time customers and after asking for refund in just 2 days they are saying it's too late for refund

Hi,
Recently, my vodafone balance is deducted mistakenly through flash message from my account about which i was not aware. After just 2 days i checked my balance and i get to know that balance is deducted so i have complained in customer service and they are telling me that i should have complained in 24 hours to get refund and i didn't get any refund from vodafone.

Series of events:
30th nov, 2019- applied to port from kol to delhi circle
Vodafone malviya nagar store forgets to handover the new sim
Till 3rd dec, 2019- no verification was done
4th dec, 2019- travelled abroad to uae and applied for 2999 plan, message received of activation, used for a day
By midnight, sim was blocked.

No connection till 10th dec, 2019.
Mails were sent to activate sim or deactivate 2999 plan. Response received that the 2999 plan wasn't activated and sim cannot be activated because i was on international travel.

Now bill gets generated by adding all the value of 7000.
*bill attached

I have no idea how many of you faced the same problem.
Whenever i make outgoing from my mobile(Vodafone), after every 30 or 31
minutes the call will disconnect automatically.I asked about this with vodafone customer care, they replied calmly, we never heard any such problems.I had a doubt that my mobile has some problem so i changed & checked it, but no use i was facing the same.

I don't know whether the mobile operator has the rights to disconnect the call automatically after 30 mins.Is that legal?.

If any one facing the same, please reply.

Dear Sir/Mam,
I m using Vodafone No.[protected] for this no i have query. I ve taken this no on 4Aug19 this is my primary no. at the time of taking this no I request to add my secondary no.[protected] for this both no I ve taken Rs.399 red family plan from vodafone customer care office located at NIBM road from Mr.Prashant customer care officer. He assure me that you got the bill under plan of Rs.399. but from the billing cycle i paying both bill separately it from last 4-5 months i ve received separate bill for both no. I randomly call u r customer care & also visited store for this query but as on date they not able to solve my issue. This is not my fault still i m paying the bill. I want waiver for my double payment total approx amount is Rs.4200 in 4months. Vodafone can apply charges as per 399 plan. I m attaching my both no bill & payment history pls check and help me for reversal my excess amount paid to vodafone. hope u understand my problem.
Waiting for your favorable reply. Pls call on no below. Solve this issue as soon as possible.
[protected], [protected]

Hello,

Its been months I have submitted my request to delivery the physical bill, but they do nothing other than raising a complaint.

I call them every 2-3 days for months and its the same response. Even my complaint to consumer complaints is with the same result.
They say they escalated and after that nothing.

No one, ever, should use Vodafone, thats my suggestion. They have a pathetic service.

Suraj

Hello! Hungama Play Pack is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.7 has been deducted.Your current Balance post service activation is Rs.10.34.To deactivate SMS STOP to or call 155223(toll free).Stream Unlimited Movies here http://play.hng.am .Discover cool games, apps, movies, music & more http://diskover.vodafone.in/nf/

I have not subscribed to any pack and this is auto subscription with monetary deduction which i have not agreed upon.

Internet (Everywhere) and mobile network issue - in my house i don't get any network for internet and even sometimes for calling. I have escalated to vodafone a lot of times but nothing rectified. The situation is worse as soon as i enter my house my phone goes to no services, i am missing all emergency calls, i am missing calls from offices. I am tired complaining to vodafone. Vodafone has gone to the worst network service.
My phone no - [protected]

. I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of pune and other cities too. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

Regards,