[Resolved]  Vodafone India — Postpaid bill amount

Address:Kolkata, West Bengal, 700150

Dear sir / madam,

I am using vodafone's postpaid service for last five years. Last month i got a bill of 1430 inr (Bill for october). I asked them for clarification of this amount (Normally it never exceeds 400 inr) and they told me this was for internet usage. I asked them for the details and i got a call from their customer care a few days back. But in that call, they were unable to explain details and told that system was not working properly and they will call me back.

But i got no call and in this month again i got another bill.

The problem is yet to solve.

I need your kind help and i want to discontinue their connection after paying actual bill.

Please do the needful.

Thanks,
Siddhanrtha mazumdar,
[protected]@gmail.com,
Kolkata, west bengal, india.
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Jan 24, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Vodafone India Customer Care's response
Hi Siddhartha Mazumdar,

Allow us to help you out with this. We'll get this checked and call you with an update.

Regards,
Vodafone India
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