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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 394

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A
akshaya95
from Bengaluru, Karnataka
Dec 6, 2017
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I recharged with rs 348 plan, 1 gb and umlimited talktime for 28 days,
Money is deducted from my account but recharge is not done.
Please refund the amount as soon as possible.
The redirected page is also not getting refreshed.
Please look into the issue as soon as possible.
Please refund the deducted amount to my bank account immediately..
Vodafone India customer support has been notified about the posted complaint.
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    R
    Rajan raghavan
    from Mumbai, Maharashtra
    Dec 6, 2017
    Resolved
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    Resolved

    The vodafone is promising a recharge of 348 rs, un limited voice calls and 1.5 gb data everyday. But not all given 1.5 data to customers daily, while using only 100 mb they are sending data alert saying that you have used 90% of your internet pack. I am trying to contact the vodafone customer care executive from past 15 days but not able to speak. The call is diverted to voice call messages. I have never faced this much cheating from any other companies in india. Still continue cheating peoples. My advice please don't continue with vodafone. Please share to everybody. My number is -[protected]. If any forum to compliant further let me know please.
    Jan 19, 2018
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Dec 11, 2017
    Vodafone India Customer Care's response
    Hi Rajan!

    Please don't worry! We will have this checked and will call you shortly with an update.

    Regards,
    Vodafone India
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      V
      vijayakumar shankara
      from Delhi, Delhi
      Dec 6, 2017
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      Address: Chennai, Tamil Nadu, 600056
      Website: www.vodafone.in

      Hi,
      My vodafone no is [protected],
      I facing every month bill cycle addition cost added, my plan is activated for 349 rupees on 9th oct 2017, same time 6 month free of cost per day 1 gb plan is activated by customer service man (Refer the screenshot message), i faced last 7 months continuously i can raise the issues to vodafone through mail and reduce the excess amount, but in message/call came from vodafone your balance amount is 101/105 rupees is pending, kindly pay immediately. (Monthly communication mail id: corpcare. [protected]@vodafone.com, mohamednazeem. [protected]@vodafone.com,
      Karthik. [protected]@vodafone.com)
      It very worst to say, why i can regularly mail to vodafone fro month wise bill is wrong kindly check like?
      Why always call came from vodafone your amount is pending kindly pay after adjustment also? (Vodafone system approach is storge/ not stong?_ if stong means we cant raise this like complaints)

      Bill communication copy can't able to attach here due to jpg format only accepted, if required i'll send through the mail.

      Thanks,
      Vijayakumar. T
      [protected]
      [protected]@gmail.com
      +1 photos
      Vodafone India customer support has been notified about the posted complaint.
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        S
        Shaikh Sufi
        from Mumbai, Maharashtra
        Dec 5, 2017
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        Address: Thane, Maharashtra, 400615
        Website: Www.vodafonecustomercare.com

        I have done recharge of rs 346... On 3rd december 2017
        In which i get unlimited local calls 1gb per day data..
        But from ur side, some other plan got activated
        I had made complaint at customers care..
        They told me that it was technical issue that's y the other plan got activated
        They told me that u ll get benefit within 48 hours...
        N it's over 48 hours... Not yet activated
        Even i m not able to call customer care service... As they blocked my number.. N reason has given that due to call flow... M getting the worst service... I ll lodge a police complaint... Coz u all doing fraud... I need service get activated by today itself... It's the worst service i ever had got... Customer care executive put on hold over 30 min... Better to port
        Vodafone India customer support has been notified about the posted complaint.
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          J
          Jogi srk
          from New Delhi, Delhi
          Dec 5, 2017
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          Hello recently i found that my vodafone number was given to someone else.
          But i need that number badly.. As my gmail was registered with it. Without the number i can't sign in to my gmail. I lost my important contacts. Please help me
          I need it soon. I have to submit my of details which are included in the gmail. Please do something. Without the number i dont have anything. I can't do anything
          Vodafone India customer support has been notified about the posted complaint.
          Hi! I have been facing dropped calls from last few weeks and my phone is unreachable whenever someone calls even though the network bar shows full...called Vodafone customer service and logged a complaint...now Iam unable to call or receive any calls...I hear message that it's been barred because you have no service
          Pls resolve asap
          Vodafone India Customer Care's response, Dec 7, 2017
          Verified Support
          Hi Rosh_P,

          That's not the experience we want you to have. Kindly help us with your contact numbers using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

          Regards,
          Vodafone India.
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            J
            Jitendra Panchariya
            from Jodhpur, Rajasthan
            Dec 5, 2017
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            Address: Jodhpur, Rajasthan, 342304
            Website: Consumer complaints

            Sir my name is jitendra panchariya
            And my vodafone contact no. Is [protected] sir mere ye no. Pichle 4 din se band hai out going or incoming dono band hai or screen par baar baar not registered in network bata raha hai mene customer care pe call kiya wo bol rahe aapki sim activated hai
            Or ratanada. Jodhpur me jo aapka store hai wo bol rahe deactivated hai
            Sir me bahut pareshaan ho chuka hu
            Muje consumer court jane k liye majboor na kare plzzzz
            Please resolve my problam
            My no. Is [protected]
            And u contact me so my other no. [protected]
            Vodafone India customer support has been notified about the posted complaint.
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              P
              prawin.k
              from Hyderabad, Telangana
              Dec 5, 2017
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              Address: Hyderabad, Andhra Pradesh, 500047

              Hi,

              I have recently migrated from postpaid to prepaid, i went to vodafone store & submitted all the required proofs also cleared all my bills with extra 160 bugs
              (I donno why they collected extra amount)

              But now after a week, i keep on getting messages saying due to non submitting documents your connection would have been barred. And they stopped my services,
              I tried to talk to customer care, these guys are ridiculous no one knows why the problem is & they kept me on hold for about 5 mins. After 5 mins they transferred my call to prepaid, again they started asking me about the problem, i explained her too, then she started asking nonsense questions like have you called some 59059 & later she replied that she 's gonna transfer my call to postpaid department, hell...
              What kind of a service is this

              Hell with this vodafone services.

              I don't understand that for whom they are working

              They don't care about the customers.

              They are lease bother about the customers.

              I donno how they recruit the people in their customer care

              I really fed up with their services.

              "i know nothing is gonna be happen with my complaint"

              But still its my responsibility to share my experience.
              Vodafone India customer support has been notified about the posted complaint.
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                L
                LogaRavichandran
                from Tumkur, Karnataka
                Dec 5, 2017
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                On 29.11.2017 i recharged my sim for rs. 509/=. From that evening my sim ([protected]) is not working. The next day i lodged a complaint with vodafone mini store at gudiyatham. They guided me to approach vodafone store at vellore. I had been to vellore store as well, they asked me to pay rs. 500/= which i paid. But till this time my sim has not been activated.in my prepaid period i lost 6 days already, in my business also i am losing heavily. The sim must be activated immediately.
                Vodafone India customer support has been notified about the posted complaint.
                I am not able send SMS to anybody from my vodafone number [protected].
                several times i called customer care number and even visited nearest vodafone store also...no response from them.
                some one said i need to register in TRAI, i don't know why, , , i am facing this issue very badly...do needful for me.
                I am not able to send SMS to anyone. When I send msg, it shows message not sent and try again. I am facing this problem from very long time. Please update the message settings for this number so that I can send SMS in easy way.

                Please do the needful.
                [protected]
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                  J
                  Joel Wilfred Dsouza
                  from Delhi, Delhi
                  Dec 5, 2017
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                  Address: Mumbai City, Maharashtra, 400055
                  Website: ILLEGAL VAS ACTIVATION

                  Vas have been activated on my phone since june 2017. Complaints raised for reversal in september 2017 (Reversal received for the month of september only). They did not inform me that, these services have been charged for the months of june, july, august, october, november, and december as well.

                  I've noticed when we call the customer care. They (Vodafone) does not identify themselves with these chargeable content download services and call them "third party". My question to them is
                  1) why do you charge us from your payment portal if we do something on the internet.
                  2) why do you operate as a medium for these chargeable content providers to exploit people.
                  3) why do you later "identify" them as third party.
                  4) why have you not stopped these third party notifications for the end-user.
                  5) how difficult is it for you to know that this is not a fair practice.
                  6) how many people have been affected by this.
                  7) what have you been doing so far?
                  Vodafone India customer support has been notified about the posted complaint.
                  Dec 05, 2017
                  Updated by Joel Wilfred Dsouza
                  Vas have been illegally activated on my phone since june 2017. Complaints raised for reversal in september 2017 (Reversal received for the month of september only). They did not inform me that, these services have been charged for the months of june, july, august, october, november, and december as well.

                  I've noticed when we call the customer care. They (Vodafone india) does not identify themselves with these chargeable content download services and call them "third party". My question to them is
                  1) why do you charge customer from your payment portal for
                  Ponzi third party content.
                  2) why do you operate as a medium for these chargeable content
                  Providers to exploit people.
                  3) why do you later "identify" them as third party even if they use
                  Your payment portal.
                  4) why have you not stopped these third party notifications for the
                  End-user.
                  5) how difficult is it for you to know that this is not a fair
                  Practice.
                  6) how many people have been affected by this? What have you
                  Been doing so far?
                  8) why is your practice supposed to be a customers
                  Headache.
                  9) why do you say "use the internet carefully" or else you will
                  Make some ponzi third party use your payment portal to
                  Charge me? (Arm twisting tactics)
                  10) why do you want to interfere with the internet.
                  11) how do you identify a ponzi third part services as value
                  Added service?
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                    Y
                    yespikay
                    from Namakkal, Tamil Nadu
                    Dec 5, 2017
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                    Dear sir,
                    I am customer of vodafone over 5 years, i am compelled to write to you about the deduction of balance amount without any reason am staying abroad and my balance have be deducted as followsrs770+rs70+rs70+rs70+ rs1080 i haven’t attended or cut the incoming call, haven’t received any call on that day
                    Yesterday (4th dec 2017) i have spoken to the customer care and explained the things and i have asked for the incoming call history details after checking they have informed that they will reverse the amount in 30 min but haven’t done till now.
                    Thank you
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      sai.paw
                      from Panaji, Goa
                      Dec 5, 2017
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                      I recharged with a plan of rs 143/- (Web/app only) on 03/12/2017. It was advertised as follows: 5% cashback as talk time, 2gb data and unlimited calls for 28 days. It was not mentioned as vodafone to vodafone unlimited plan. Vodafone gave me 5% cashback and 2gb data.

                      However, they are refusing to give me unlimited call facility saying that the plan was vodafone to vodafone unlimited. I told them it was not. I have raised this to their nodal officer but without any success.

                      And mysteriously that plan has now disappeared from their website. It does not even appear in their app anymore.

                      Can someone help me please?
                      Vodafone India customer support has been notified about the posted complaint.
                      [protected] i recharge my sim 445 Rs for 84 gb for 84 days but vodafone after 10 days my monile data is not working i am call custmore care his not suporting me please help me and sort out this problem for vodafone
                      Vodafone India Customer Care's response, Dec 11, 2017
                      Verified Support
                      Hi Darshan!

                      Please don't worry! We will call you shortly and get this sorted out right away!

                      Regards,
                      Vodafone India
                      I have applied for porting request on 12.11.2017, 18.11.2017 and 26.11.2017. but all the time it has been rejected without any bonafide reason. I have paid all my dues well in time. my no. is [protected].
                      I am not satisfied with the speed of Internetto my connection I'm getting only 20-200 Kb/s only is it 3g please do something about it unless I'm porting my sim to another tele communication brand
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                        S
                        Sanjib Pandey
                        from Bengaluru, Karnataka
                        Dec 5, 2017
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                        Address: 560094

                        I have been requesting since 1 month to convert my number from corporate connection to individual connection, i have summited noc, id proof, current company id card, election card, addharcard, i have got massage from vodafone that your request has been processed and will activate your number shortly, since 11th of nov i m floowing to vodafone care and have been calling evrey altenate day same answer will get, we will solved in 24 hrs, but still it has been not solved, because of this i m in deep mental harashment and not able to sleep at night anfd due to this my health has gone worse, and not able to get my fone bill amount from my company, i m claiming 1 cr rupees to vodafone for this harassment. I have been worte mail to vodafone care, please find attached the copy of document and i have record all the conversation with vodafone will produce when it required.

                        Regards
                        Sanjib pandey
                        [protected]
                        Vodafone India customer support has been notified about the posted complaint.
                        My complaint is about the fraud of compony . company call me about 4 or 5 times, one time I received call a listen, some quastion asked and charged my all balance. While there was no any conditions about any charge.When I call customer care no.then the company didn't refund my valance.
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                          A
                          abhishekgupta581
                          from Bhopal, Madhya Pradesh
                          Dec 5, 2017
                          Resolved
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                          Resolved

                          Address: 174103

                          I am a customer of vodafone himachal pradesh. From last 2 months m not able to port my vodafone number to airtel. Vodafone doesn't allow me to send message to 1900. Each time i send an sms i receive an error message "unable to send". I am even not able to send sms even to my friends also. I have complained about it several times. But no action has been taken yet. Have changed my sms centre number, changed my handset. All the troubleshooting has been done. I even visited the vodafone care. They promise d that problem will solve in 48 hours but no action have been taken. I have posted several comments on vodafone india facebook and twitter page about the problem i am facing. But they are least bothered. Plz fix it asap. Vodafone number: [protected]
                          Jan 18, 2018
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 11, 2017
                          Vodafone India Customer Care's response
                          Hi Abhishek!

                          Please don't worry! We will have this checked and will call you shortly with an update.

                          Regards,
                          Vodafone India
                          Hdd h... D worst Co. Activating useless services and deducting money.. Happening 3rd Tym in last 24hrs. Better to not to recharge and port it into any odr..
                          Problem with network and cant even talk for morethan 2 mins, signal is frequently disconnecting.
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                            V
                            vin2588
                            from Delhi, Delhi
                            Dec 5, 2017
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                            Address: Faridabad, Haryana, 121001

                            I want to change my vodapahone postpaid to prepaid connection. I an 1 month old connection of vodapahone postpaid. They are charging very high amount. The store manager give offer before taking the new connection. Im my case give me 21gb data but after my connection started they only provide 1gb data. I regreted to take vodaphone postpaid plan. I advised everyone not to take vodaphone services.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              satishrajput
                              from New Delhi, Delhi
                              Dec 4, 2017
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                              Address: New Delhi, Delhi, 110045

                              Hello team,

                              I am facing too much problem with vodafone services (Especially internet problem) and customer care service.
                              I am paying them for 4g services but not getting net even of 2g level. For last 5-6 months i have filed multiple complaint with them they always say that the problem would resolve in next 15 days or 72 hours but it never happened. Please help me i am very frustrated.
                              Thanks and regards,
                              Satish kumar
                              +91-[protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                Rahulnair87
                                from Chennai, Tamil Nadu
                                Dec 4, 2017
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                                Address: Chennai, Tamil Nadu, 600094

                                I had taken a vodafone post paid connection in my wife's name shruti. The mobile bill to be paid was 700 of which i made a payment of rs 500 on 23/11/17 and 250 rs on 26/11/17. Vodafone said they received only 250 and not the 500rs. I mailed them bank statement showing debit and still they have not updated my payment and have cut my outgoing calls. They have also not reversed my payment. I sent them a screen shot of my payment and the payment is showing as successful.in spite of making payment they have not updated or refunded and they have cut my outgoing also. It is 10 days since i made payment and no solution is arrived.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  S
                                  Sarabjit Jagpal
                                  from Mumbai, Maharashtra
                                  Dec 4, 2017
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                                  Address: New Delhi, Delhi, 110019

                                  I purchased a new number [protected] for rs.500 on nov 10th 2017.. And on 1st december 2017 they barred my outgoing for no specified reasons.. I called up customer care 10 times and they provid me some rahul verma number who don't seem to wiling to help... Then i also called nodal office [protected] and there i was provided a complaint number[protected] and i was told the issue will be resolved in 2 hours.. And my outgoing still barred... Is this how vodafone welcome their new customers...?
                                  Only info i have been provided by mr. Verma tbsh the previous owner of this number got some outstanding... So here am not liable to pay for previous owners... Already 4 days my number is barred and still not able to make calls..
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    D
                                    diff_2013
                                    from Pune, Maharashtra
                                    Dec 4, 2017
                                    Resolved
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                                    Resolved

                                    After I ported my number from Mumbai to Pune Circle Vodafone to Vodafone, Vodafone has forcefully added a caller tune to my number.

                                    I never gave any request to Vodafone to do so.

                                    To better understand what the issue is I am trying to call Vodafone Maharashtra Circle Customer Care number from my other network (My phone is temporarily being used by a relative) The Vodafone Customer Care mobile number is[protected].

                                    The IVR is faulty it goes into infinite loop after I select any option. Even if I select 1 or 2 or 3 to proceed, it again comes back to the same menu.

                                    I am not even able to communicate with Vodafone clearly.

                                    How pathetic.

                                    Good luck Vodafone.
                                    Jan 15, 2018
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 11, 2017
                                    Vodafone India Customer Care's response
                                    Hi,

                                    Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                                    Regards,
                                    Vodafone India
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                                      Vinay4
                                      from Hyderabad, Telangana
                                      Dec 4, 2017
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                                      Address: Hyderabad, Andhra Pradesh

                                      Hello,

                                      I'm using a moto g3 mobile with a vodafone sim and there is a problem with sending text messsages. I'm unable to send text messages and it says "message not sent" and none of the messages are sent.

                                      Earlier it used to work without any problem. I could send the messages to any other number without any problem through this vodafone sim. Now, messages are not being sent from this number [protected], a vodafone sim.

                                      Please look into this asap.

                                      Thanks in advance
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        A
                                        arathi_s
                                        from Bengaluru, Karnataka
                                        Dec 4, 2017
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                                        Address: 500015

                                        I have ported my number from reliance to vodafone. While porting i was told by store executive that in the plan 168 (Special plan for reliance people) i can migrate from postpaid to prepaid after 1 bill cycle.
                                        Even customer care tells the same. But when i visited the store the store team has denied and told that 3 billing cycles need to be completed. They also tell me that customer care tells the people that potpaid to pre-paid can be done after one bill cycle but store will not do as it will affect the store and they will not get approval.

                                        Very rude and wrong information is provided and at the end i did not get any help. Now not sure who will help me in converting my plan from postpaid to prepaid.
                                        Vodafone India customer support has been notified about the posted complaint.
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