[Resolved]  Vodafone India — reversal of recharge amount

Address:Gavaliwada, 410401

Today morning i was recharging via google pay to my vodafone number but by mistakenly I have recharged to another Vodafone number through google pay.
I am very much tensed and stressed regarding this issue and feeling very much depressed. Please do the refund to my account and do the needful as soon as possible as i m not having enough money with me at this moment of time for recharging again .Hope that my complaint will be resolved soon .

Yours sincerely.
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Feb 6, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
Complaint comments 

Comments

I have done my vodafone prepaid recharge for [protected] of Rs.36 through Googlepay, even money got deducted from my bank account, still the balance is not updated.
My friend is trying to convert his mobile network even after making several recharge for the purpose of porting number he is not able to send the message and custumer care is also not responding and just giving fake information and just assuring him but everything in a vain. Till now he have made recharge of rs 90 without any reason .
I am currently using Vodafone network and I want to switch it to Airtel, but as I send the port msg to 1900 it is getting failed. Where's other messages can be send.plz help me out.
How can a prepaid number have negative balance, this has been happening to me for like a year. Fix this or I'll consider porting my number to an another provider. And then I recharged 49 Rs. all rounder pack still it's showing negative balance. What the hell, man? Stop robbing customers.
I already paid rupees 1250 to change my mobile number from postpaid to prepaid on[protected]. But not yet taking steps to change my number from postpaid to prepaid. now the vodafone dealers again asking amount to refresh the process.

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