Vodafone India Complaints & Reviews

Address: 520008

Dear sir

Here i am complaining about the vodafone service company regarding the deposit amount that was not refunded. I was not satisfied with the vodafone services in andhra pradesh for that i have changed from vodafone to bsnl on 23.09.2019 and cleared all bill amount rs 254 with a wide receipt number apr2309193_085cc[protected]. On 24.09.2019 again i paid rs 100 for the remaining 1-week usage. I. E 23.[protected].09.2019 with wide receipt number apr2409193_085cc[protected] the above number was activated on 27.09.2019 and enjoying the bsnl services. The vodafone company sent the october bill which is 241 even though i was enjoying the bsnl services in the october month.
Secondly, the company failed to refund my deposit amount even though i cleared all amounts.

Mar 6, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 5.16pm 28/01/2020 6.19pm.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: noida sector 63, Gautam Buddh Nagar, Uttar Pradesh

Hi please give me the name and adress of this vodaphone user [protected] he agree for the service but not responding properly so please give the address details i want to contact him so this number on only some times but since 4 to 5 days not responding me and its switch offed so please give address. So please help me just give his adress details so i want to contact him any how this is the way so i need your help to find his name and address proof he is vodaphone user above i give his number details

Mar 8, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

Regards,
Snehal

View replies

S

Surbhi508

Jan 21, 2020

Network is so worst, showing full network but so much calling issue is there, call blank issue.Worst network ever.

Reply

S

sajeer syed

Jan 22, 2020

Greetings,

Please close my activation of mazaa mobile network on my mobile [protected]. I have not initiated and refund the deducted amount at the earliest.

Regards,
SAJEER TS

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: panvel matheran road, 410206

Dear sir,
I, pratik more lost my phone on 19 january 2020 with
Vodafone sim no. [protected]. I blocked my sim on same day and visit
Panvel branch vodafone care and issue sim with same number. But still
This sim is not activated and now they are telling me, you have to
Again register the same procedure (Repeat the process) and their
Behavior is also not good. I am going to consumer forum for this type
Of service. If you are not ready to provide me this service then just
Tell me. Nowadays within 10 minutes sim is activated but its more than
30 hours. Can you take any action against them?

Regards,
Pratik more
M. E mechanical engineer
[protected]

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 5.21pm 28/01/2020 6.24pm.

Regards,
Snehal

Jan 29, 2020

Updated by pratik.more008 you can contact me on [protected]. i had not received any call from you. I have already share this info with your customer care.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Costa Rica, Pune, Maharashtra, 411057

Recharged my number with 599 pack but i am still getting data usage alert "as per regulatory norms, internet service has been stopped after pack quota/validity" i have also sent the message "start" to 1925, after which received a sms saying that pack has been reactivated. But i am still facing data service issue and not able to connect to the internet.

Mar 3, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

Regards,
Snehal

View replies

A

apurba dalui

Jan 21, 2020

L need retail sales service but distributor could not give me lapu sim .I am a old vodafone retailer . my old lapu sim no is [protected] .please i get quick a new lapu sim . alternative no [protected] . distributor hareged me two month help me

Reply

D

Drx Vipin Gautam

Jan 21, 2020

Hi,
Please activate my Vodafone sim

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Vodafone deducted money from my prepaid number for showing some download. This is the way they are now cheating the people everyday. How this kind of loot will be stopped. Everytime, they say download somwthing and deducted the amount. Thry arr forcing people to take high value unlimited plan and it is completely unacceptable. Please do something for such corporate loot.

Mar 3, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 4.32pm 28/01/2020 6.13pm.

Regards,
Snehal

View replies

A

Abhimanyu Abhimanyu

Jan 21, 2020

As per your system my address in not update properly, Your system is showing only post office and pin code. kindly update the same properly as soon as possible.

My Address is
House no 48, Village Sarangpur,
Post office Malikpur, New Delhi 110073
Mob no is [protected] & [protected]

Reply

C

Chetna Raj

Jan 21, 2020

Vodafone has activated a juiceup pack with my knowledge on my number and i am not even aware of this kind of service and they are deducting my balance amount for such pack. This is happening since last 2-3 months. I need my balance back and resolve this juiceup pack issue

Reply

Y

Yogendra Kumari

Jan 21, 2020

Balance credited as secondary on prepaid recharge.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: India, 600071

I Have recently done MNP from Jio to Vodafone. Have done recharged FRC with retailer, before the recharge as I confirmed with Vodafone customer care, they suggest me for make a outgoing calls should recharge pack RS. 647.
I have done this recharge 14 jan 2020 with retailer. I had recharge confirmation from Vodafone but, I’m unable to make a outgoing calls as well internet browse.

So, I have reached with customer care...

Helpful

Found this helpful?

Write a comment

Address: dombivali west, 421202

I raise complete september-2019, but till not resolve my complete. And 4 months complete and vodafone staff is very poor and lazy also network team not install tower but saying me every time work in progress. My area any place not work start so vodafone team is very looser fake, very poor service provider. All friends inform you don"t use vodafone this is fraud company and his staff is very looser.

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110092

Vodafone has deducted charges of rs.35 from my account on 05/01/2020 for a value added service named juiceup which i have never activated. Today i received a sms about the deduction and when i call the vodafone helpline [protected] and asked what is this service and why are these charges deducted? They told me this is third party service and they cannot tell me about the service as they don’t know about it. I asked them why i didn’t get any sms about this service activation they were also not able to tall about that. I had a paid conversation for around 30 minutes which cost me 10 rupees. This is a new way this company is cheating the customers and not refunded their money. Kindly help my money back.

I am also trying to stop the service but i am unable to do that.

Arpit aggarwal
[protected]

Feb 27, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Wardha, Maharashtra, 442001

Dear vodafone,

I recharged rs. 219 for my vodafone prepaid mobile ([protected]) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using netbanking indian bank. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 219 was deducted from indian bank account. Transaction details as follows...

Your a/c xxxx003477is debited by rs. 219.00for billdesk-rinb[protected]/vodafone/thru net banking - ref: [protected]- 19/01/2020 13:36- indian bank

Please do the needful to get it corrected or return my money as early as possible.

Regards,
Shweta shah

Feb 26, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I am a prepaid user of vodafone and my current balance is -130. How is this possible that in prepaid my balance is going in negative. Even if it is how do we correct it. There is no online process on the site as well as on the app. If there is please do make me aware about it.

Please reply as soon as possible otherwise i will have to go to the vodafone service shop to complain.

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 22/01/2020 5.45pm 23/01/2020 12.26pm 23/01/2020 2.45pm.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 30/1 4th cross 1st main Robert son block, Ramachandra Puram, Srirampuram, 560021

I too got a shock on the mobile number that i don't know that i have called a number 51717 on 31st at 12:30 and they charged me 1184 for the call which i have not called and now they saying to pay the bill which is not mine on 31st my friends told me not wishing them on the new year when i was in deep sleep at tirupati and now the vodafone says that i have called at 12:30am and i was speaking with some their number 51717 i don't know who's this number is it's like openly like robbing in daylight

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110084

Helloe sir, i a have a vodafone mobile no [[protected]]. I have recharged on 21 july 2019 for my yearly pack which means 167 days are still left for my pack to expire but from past few days my sms are not going. I tired everything from message center to mobile networks issue but nothing seems to be working.

Please sortout the problem

Thanks
Chetna rajpoot

Mar 1, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: latur, Latur, Maharashtra, 413512

Whenever you call someone the call gets disconnected and displays call ended..
Complained a twice on twitter...
First on 2019.12.28 and today on 2020.01.18
But no response and no results yet.. Its a very devastating and irritating service from vodafone india
Goverment needs to pay attention on this issue.
Aslo net speed of net is very poor in my city..
I pay full package of calling and net but all mere wastage of money and time.

+2 videos

Feb 24, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aurangabad, Maharashtra

I, sarang deshmukh is a prepaid customer of vodafone ([protected]). They deducted rs135 from my account on basis of activation of 3 different services which i never opted for..
Inspite of repeated calls to there customer care i dint get good response. When i wantd to talk to supervisor no one attended my call n my call was put on hold n finally disconnected. Its very harassing being customer of such a big telecom company. I want the complete refund for the unauthorized activation of those services.

Feb 25, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500026

Value added service charged but not activated by me

Vodafone india has charged me 150rs (75rs 2 times) for juice up service. I have not subscribed for these services.
Opened a chat with vodafone support on their app, they say i have activated this service and cannot reverse back the charges.
This service not activated by me and has been falsely charged twice - 31/12/2019 and 16/12/2019.
Mob number - [protected].

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 23/01/2020 2.20pm 23/01/2020 4.10pm 23/01/2020 5.02pm.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Belgaum, Karnataka, 590001

I went to vodafone store in belagavi (Near goaves).
The executive named jennifer said that i cannot convert my postpaid sim to prepaid sim. Then when i rushed to manager named rekha and told her about my problem, she first agreed to help me but later told that the person whose number is, he/she must come and do the procedure as my parents live away from town they cannot come, hence i requested her to help me but she told me to submit the noc form from my dad whose number this is
This contradicts with my experience with airtel service center, where they happily helped me.
The complete address of store is as follows
1049/a/1, ranade colony, tilakwadi, belagavi, khanapur road, khanapur road belgaum, belgaum - 590001

Vodafone India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 712201

I am unable to send sms to anybody. Whenever i try to do so error 50 comes. I called vodafone's customer care and did whatever they suggested to do. I have checked talk time balance in my sim. I have checked and updated the message center number. I have put the sim card in sim slot one. But these couldn't solve the problem. I have been suffering from this since past two weeks. Please help me out of this.

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Reagards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

Vodafone company is making money by activating vas services on consumers mobile number and even after complaint, they aren't returning our money back. This company is damn fraud.
Even after i have fully activated dnd on my number.
They did it many times in past years and now this year they started it again by activating ts_how2vidw
And when i made complaint about it, they replied me that they activated this vas by my authorization but this isn't true, they are cheating us. I never do a single without reading what that all about.
That blood sucker company needs to get banned in india.

Feb 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Feb 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

View replies

K

kans1971

Jan 17, 2020

Every time we recharge our amount getting debited and after I identify and raised my complaints the amount not got reversed. I need to get the money back or I have to close my connection.

Kannan
[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 170

company failed to refund the deposit amount regarding the number 9052732061

Post your Comment

not responding

Post your Comment

sim not activated from last 2 days (new panvel gallery)

Post your Comment

vodafone india mobile data services disrupted

Post your Comment

vodafone deducted money unauthorized way

Post your Comment

not able to use outgoing calls and sms

network and fake answering.

Post your Comment

charges deducted without concern

Post your Comment

recharge unsuccessful but amount deducted

Post your Comment

negative balance in prepaid

Post your Comment

charging 1189

Post your Comment

sms not sending on prepaid number

Post your Comment

call not connecting

Post your Comment

improper deductions via unwanted services activation

Post your Comment

value added service charged but not activated by me

Post your Comment

postpaid to prepaid conversion

Post your Comment

sms

Post your Comment

unauthorized vas activation on my mobile number

Post your Comment

refund back my money

Post your Comment

### internet speed

Post your Comment

Related businesses