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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 170

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S
Sangissrs
from Chennai, Tamil Nadu
Feb 2, 2023
This thread was updated on Feb 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

games portal pack

I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services for [protected]. Pls stop renewal of games portal pack. Rs.5 is deducted from account everyday. Pls stop this. Every time i am deactivating this but again it is getting renewed. Pls stop this....
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M
Mohanverma9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redx subscription made to subscribe by deceit

Address:Mumbai City, Maharashtra, 400053

I received an sms for subscribing to redx scheme with a link. When i pressed the link, it sent me an otp and on instinct i entered it. And the service was activated instantaneously. When i realised what had happened, i tried to change back to my earlier plan. But it stated that there would be a rs 3000 exit penalty. What kind of a desperate organisation fleeces its customers in this manner. That too a customer of almost 20 years...
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T
thilak kumar ps
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge and balance

Address:Bangalore, 560062

Horrible service by vodafone. I have recharged my number with 100rs and the balance is 30rs. If i call to the vodafone care some lady doesn't even know why it is in negative balance and gives irrelevant answers.

They are fooling us. So many people have complained on social media.. Nobody is bothered to even resolve. When they say they are service providers.. And not servicing the customers. Why should they be existing.
My...
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C
Charu jaiswal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service activated without my knowledge

Vodafone activated some service called game portal pack and deducted rs 35 (for 7 days) from my phone balance. Upon calling customer care the person told me that I must have clicked on link to activate it and they cant do anything for it. I requested them to deactivate it but vodafone is cheating consumers by activating these type of services without customer knowledge. I want my money back....
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M
MrunaliTikle
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no internet is working

Address:madhuban colony, shitole chowk, old sangvi, Pune, Maharashtra, 32027

This is regarding no [protected] which is registered on my father's name (Marotrao tikle).
We recharged a net pack of 3gb data daily and we are not able to use even 200mb of it as it has no speed anywhere which is why the the data gets wasted.
I have raised this twice to vodafone complaint nos 198 and 199 and i was told that they are raising complaint service request and i ll recieve a msg of the same.
But i received none...
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S
Syed Afthab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet speed issue & voice call issue

Address:560068

I have been complaining from last 1 year for data speed issue, i'm a postpaid customer from last 4 year & i have been paying the bill on time. My number is [protected], every signle day there is issue with the interenet, they asked to change the sim card also, after that also no issue has found,
If i complaint for the service, there is no solution. Its just looting me...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unusual deduction from my prepaid account

Address:Bangalore, Karnataka

Vodafone has been deducted 76 rs. From my account. One of the complain no is [protected], saying some service activated from my side. Actually my phone will always switched off as most of the time i am travelling. They never tell truth. Lier, i want me money back. I complain to customer care but the are not refunding my money. It is not first time, it is happened so many times. They are looting customer money who ever is having some money...
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Address:400095

Dear concerned,

I want to permanently disconnect my vodafone postpaid number. I have visited vodafone store twice to change my number to prepaid but every time they gave petty reason to not change it into prepaid. Then several times i called that i am facing network issues nothing was done to resolve the same.

I have wasted enough money on this horrible network already.

Paid my latest bill screenshot...
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R
Rajumech4
from Bengaluru, Karnataka
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vas service activation without consent & deducting money

Address:560091

Recently, VAS service was activated to my mobile number [protected] without my consent & money appx. Rs 49/- was deducted my balance after recharge on 7th Jan 2020. This becomes a common practice from Vodafone to cheat the customer by unnecessarily activating VAS and deducting money from common people. Customer care agent didn’t respond to my query & not even got response for complaint raised in their Vodafone portal.
I urge Vodafone...
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D
Deb Binita
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassement faced by the vodafone recovery team

Hi,

I am facing extreme harassment by the vodafone recovery team for the last 15 days.
The bill of rs.490/- which was generated in the month of dec'2019 was paid off through online transaction on 18th dec'19. Yet i am receiving constant calls and messages mentioning an outstanding amount of rs.606/-.

Though i have shared a transaction details on emails with the concerned person from vodafone, yet they...
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S
sunny hasija
from Mumbai, Maharashtra
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debiting inappropriate charges without consent

Address:Urban Estate, Bathinda, Punjab, 151001

Please refer the screenshots enclosed of my father's mobile number.
The 2 services of value rs.7 and rs.38 were charged to me without consent.
These inappropriate charges are getting debited since many months it seems as we just recharged for rs.49 on 10.01.2020.
Now again unable to call from mobile number.
Hence using my vodafone app the services were stopped.
Please refund rs 45 for this month and previous...
+3 photos
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D
DïñêSh Këvïñ
from Mansa, Punjab
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internet issue

Address:Meerut, Uttar Pradesh, 245206

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you...
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H
hitesh.bardoli
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of vas causing disruption of service

Address:Aundh Ravet BRTS Road, 412101

Vodafone india, maharashtra circle, sent me a message saying deduction of rs 99 as 11:10 pm on 12 jan 2020 for international roaming when i am at home. Activated and charged for international roaming when i was in my bed at my home in pune.

This made my balance went in negative and caused stopping my outgoing call. I registered complaint and explained not able to make outgoing call will cause me irrecoverable loss. Asked many...
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N
Nial123
from Mumbai, Maharashtra
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very slow 4g internet speed

Address:North Goa, Goa, 403001

I have recently purchased vodafone's prepaid 4g internet plan (399 rs for 51 days).
However, it is appalling to say that the internet speeds are way below what is promised.
4g download speeds are supposed to be at least 10 mbps. However, the speed i get is between 0.6 to 1 mbps which is on par with 2g.
More so ever, there are times when there is no range at all.
This is a clear case of cheating the customer by...
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R
rakeshha
from Mumbai, Maharashtra
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worst internet service

Address:E-104, Radha Madhav Residency, College Road, Dunetha, Nani Daman, 396210

I am having two vodafone prepaid connections for past more than 7 years. I am seeing the worst ever internet service of vodafone for past more than 6 months. I am not even getting 2g speed most of the times and hardly any 3g/4g service at my home. If my problem is not solved by vodafone immediately, i am going to consumer court for compensation because of worst service and mental harassment inspite of paying the charges/rates decided by them....
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K
kans1971
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8939536705 shocking debit on your recharge.

Address:Plot No.24, MF Tulip, S2, Sri Krishna nagar Extn, 600091

I recharged for Rs.50 and haven't even made one single call during Dec 2019, found the entire amount got debited due to various unwanted reasons. Again recharged for Rs.78 and Rs.34 got debited due to some subscription which we have never requested for. After enquiring we came to know about this and Vodafone denied to refund the amount.
This seems to be fraud and they wanted to make more money as because they are running under loss....
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K
Kamlesh Makvana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone recharge not done

Address:Anand, Gujarat, 388120

Dear vodafone,

I recharged rs. 98 for my vodafone prepaid mobile ([protected]) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using upi. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 98 was deducted from upi account. Transaction details as follows...

Rs.98.00 has been debited from your a/c no xxxx570137 on 11-01-20 towards upi id...
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W
WorstSamsung
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone postpaid india mobile call to special number

Address:128 292 A Block H Kidwai Nagar Kanpur, 208011

Special call charges of rs 126 + gst (14.20 mins!!!) charged on my postpaid number [protected] for call made to 53516 on 6-dec, 8-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the given number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says...
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I
Ironu Mamy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow internet and drop call

Please madad kijiye
8 mahino se vodafone ko complain kar raha hai slow internet aur call drop ke liye lekin unke taraf se kuch bhi nahi hua hai abhi tak
Recharge karwane ka koyi fayda nahi hota hai kyu ki unka service itna gatiya hota hai ki sahi se use hi nahi kar pata hai
4g toh bilkul bhi nahi aata hai saath mein 3g bhi sahi se kam nahi karta hai...
+1 photos
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P
Peterv
Jun 6, 2021
This thread was updated on Jun 6, 2021
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mobile call to special number

Address:St Sebastian Road, Mumbai City, Maharashtra, 400050

Special call charges of rs 585 + gst (65 mins!!!) charged on my joint number for call made to 53516 on 29-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility...
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