Vodafone India Complaints & Reviews

Hi i have given conversion request from post paid to prepaid in vodafone kammanahalli store. They charged me 249 for first recharge of prepaid sim
And have given a new sim to me and they said it will get activated once i receive a message on deactivation of post paid. On 4 th december my post paid sim is deactivated and then i have changed the sim in my phone to new prpepaid sim. I have called 59059 to activate it. It asked for last...

Please note that in nov 2019 i had recharged my vodafone number [protected] rs. 100/- where the plan said validity: n. A.
Now the company is saying the plan expires after 1 month even when the amount of rs. 95/- is balance!!
They are asking me to recharge minimum rs. 24 or rs. 35 / - to continue the services. I have written them mails but they are not listening.
The interaction number with them are : interaction no.[protected]...

Sir,
Vodafone has activated juiceup pack on my mobile without my consent on 4.12.2019 and deducted an amount of rs.35/- from my balance. My mobile number [protected] is prepaid connection and now the company has sent another message today i. E. 8th december 2019 to maintain balance in my account so that they could deducted rs.75/ from my account to continue the above pack beyond 11.12.2019. Since i have never requested to activate...

Hi,

From past few months Vodafone prepaid account login page not working, wat is the issue

Earlier I can view my number outgoing call history and data usage by login Vodafone account login, but now the site is not working its redirecting me to install Vodafone app

Regards,
Ravi kumar R...

I have been writing to vodafone regarding bad internet connection. I have taken a red traveller plan of 699 and since 2 week iam having 2g neywork. I can neither use internet for my work nor for any entertainment. As the network is 2g i can not surf and iam paying bill for no service. I need immediate action. And i have also received an sms that my issue is resolved. However its more bad now. I have been staying at same location since 6 months...

I had done vodafone bill payment from inditab.com on my phone number and money was deducted but from more than 24 hours they are showing bill pending and payment still didn't happened till now and i had done payment with debit card
Order id - indrc[protected]
Payment id -[protected]
Given to me
I still tried to contact inditab but they are always busy and not responding to it....

I have subscribed to prepaid vodafone mobile number [protected], rs.100 pack having unlimited validity.

But now vodafone is saying validity is expiring on 07 dec 2019, which is absurd.
To continue outgoing call service i need to recharge again, whereas my balance is still rs. 95/-. According to vodafone to continue service minimum rs. 24/- will be deducted every month to keep the service going.
My complaint with...

I took my number for a duplicate for lost purpose and they told me that it will be activated in 4 hours and it is 8 hours now and the sim is not activated now what i want to do now for the activation of my sim card is there would be any reason behind this. The sim is very important to me and am worry about this please help me out from this and my number is [protected]...

I migrated my vodafone postpaid to prepaid its more than 24 hours after address verification, but still the service is not resumed, i contacted customer care number of times they said service will resume in 4 hours it did not happen again i called they said it will take 24 hrs it did not happen, again i called they said it will happen after 12:00 am. They took 496 3 months plan money at the date of migration. I am missing important calls...

I am using a postpaid rental plan of vodafone which entitles me to get vodafone iphone forever service wherein i can get my iphone repaired by paying just handling charges. I raised a claim request with reference id: lb2wrp0x68 for my device repair on vodafone iphone forever app. However i have been chasing and calling them ever since my phone was collected. After 4 days and continuous calls the phone reached the service center and again...

To whomsoever it may concern
One day i woke up to a message saying" you are currently active on the english seekho weekly pack" and rs 21 have been deducted from your account. I was very busy so i ignored it until recently another this happened again. I called your customer care service and they said (After being on hold for 5 minutes) that they cannot refund me the amount because there is no way that this gets automatically...

I have recharged my mobile with rs. 299 package on dec 3rd as vodafone app showed the validity is 70 days.. Post recharge it shows validity is 28 days and the customer service rep says the plan benefits changed the previous midnight.. Which doest make any sense. If they have changed the plan their app shouldnt reflect the validity of 70 days and its nt a customers mistake if they havent updated their website... I have asked them to either...

I am unable to send sms from my vodafone number. First i called up customer care, they asked me to update sms center number which did not work.
When i am going to vodafone stores they say that the sim is from other location so they cannot help. On raising a complain they are closing it stating its not an issue and asking me to wait.
No body knows how to resolve it. Even if i want to port my number to some other connection,...

नमस्ते महोदय जी
बिषय- वोडाफोन सिम वैलिडिटी सम्बंधित।
Sir मैंने 2011 में वोडाफोन सिम (मोबाइल नो [protected]) एक्टिवेट कराई थी तो मुझे टॉकटाइम and लाइफटाइम वैलिडिटी मिली थी जो 2023 को समाप्त...

Sir,
I am using vodafone prepaid mobile connection (Mobile number: [[protected]]). Money has been deducted from my prepaid account without my consent in the name of weekly subscription charge for english seekho weekly pack. I have never subscribed for such a service. I have the sms message showing that in my phone which i can produce as evidence but i cannot send any screenshot as evidence because my phone is not a smartphone. Please...

Date of incident: 21/11/2019

I get a message that rs. 49 has been deducted from my account although i did not do any such activation. I demand that my money be refunded right away.

I raised the complaint with vodafone at twitter immediately within minutes. Asking them to stop the service and refund my amount. Today, 05/12/2019, after repeated followups over twitter and getting the same response, gauri from vodafone...

My vodafone account has been debited with 15rs in the name of some english seekho weekly pack. I never subscribed for this. This is also not the first time this has happened.

Details:
Phone number : [protected]...

I have recharge of 35 rupees on [protected], because this was the same thing which happen with me twice, why this access fee every time when every i recharge and that also without notice, if the company wanna take money from their costumers atleast information. If this continues to deduction I think I should change the operator for better service...

I am very well aware of internet usage and i am sure that i have been wrongly charges rs 99 for this. I have not clicked any link. And when i am asking for explaination all i get from customer service is that you have been billed correctly this happens with me very often on both my numbers. My account gets debited for the service which i have never used. This is cheating the customer in broad daylight...

Sir ported my BSNL number into Vodafone number. Now I came into roaming. I tried to connect with 59059 for Tele verification for sevaral times.But it not working. A system generated sound is being repeating 'The number you are dialling is not correct'.Pls tell me how to solve this problem....