Vodafone India Complaints & Reviews

Am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

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Hello! Hungama music is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs 30 has been deducted. Your current balance post service activation is rs 96.31. To deactivate, sms stop to or call 155223 (Toll free). Above message came to me on 14 jan. I did not apply for this service and i want my balance back. Seeing similar complaints from other users also.

Feb 29, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We tried reaching out to you in different time slots but couldn't get through. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Snehal

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R

Rupalreddy

Jan 17, 2020

Hi I am Vodafone Costamer my no signal and no Vodafone tower not working 4 G network please my village immediately Vodafone cell phone tower installation please

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Rupalreddy's reply, Jan 16, 2020

Hi I am Vodafone Costamer my no signal and no Vodafone tower not working 4 G network please my village immediately Vodafone cell phone tower installation please

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Address: A-1/6, VASANT VIHAR, NEW DELHI, New Delhi, Delhi, 110057

Not able to contact from Vodafone prepaid and postpaid numbers to [protected] and other numbers starting with 1860. When we try to contact these numbers, it is saying: it is a special number, you will be charged 2.5 paise per second and then call is disconnected every time. Contacted to Vodafone customer care many times but the problem is not resolved till now....

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Address: Janakpuri, New Delhi, Delhi, 110058

I have been charged Rs.75 last month and also in the current month for Juiceup service though i never signed up for it. I dont even know what this service is. they are referring me to the trai cms app but that app refers me back to the service provider. I need a refund for these amounts. When I contacted cust care they referred me to the trai app to request a refund but the trai app says I need to contact the service provider for a refund

Phone No: [protected]
Name: Aparna Sethuraman

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

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Slowest internet service.
Signal disappears even in slightest weather change.
Used vodafone in a number of cities holds the worst service in each city.
Even after the vodafone idea merger.
Idea proves better.
No speed no signal.
I use single sim phone and many times important calls are disconnected because frequent call fails happen.
Worst in 244411 area.

Feb 18, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Snehal

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Address: Kolkata, West Bengal

I recharged 249/- vodafone pack through sbi online platform. My money got deducted from a/c saying the recharge was successful but there was no message from vodafone/no activated data pack... I called voda customer service but they said as the payment was made through 3rd party, they can't help! Please let me know why this had happened & try to solve this problem. I would be grateful. Thank you.

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

Regards,
Snehal

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My outgoing messaging has been blocked moment after i talked to vodafone customers care about porting to other networks due to very poor service and also pathetic customer service. Please reactivate my messaging out going service.
Moreover vodafone regularly after some time activate those services which i have never heard of neither i have subscribed it.
Vodafone customer care are liars and cheaters and never give any rational answer.

Feb 22, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] & we will get back to you at the earliest.

Regards,
Snehal

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Address: Kharkhoda, Meerut, Uttar Pradesh, 245206

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Feb 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

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I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services for [protected]. Pls stop renewal of games portal pack. Rs.5 is deducted from account everyday. Pls stop this. Every time i am deactivating this but again it is getting renewed. Pls stop this.

Feb 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 16/01/2020 7.04pm 17/01/2020 4.08pm 17/01/2020 7.45pm.

Regards,
Snehal

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P

pooja petkar

Oct 14, 2020

Today on 14 Oct 2020 at 3.56 am. I have been charged for downloading ppu-game from TELESYNC-SOLUTION which i have never downloaded. Rs. 5 have been deducted from my vodafone account without my concern.and also deduct the balance Rs 7 .on date 3rd Oct 2020 at 3:15 am for downloading contentDesc from SK_Mobi. I complained lot on your customer care but they not understand problem and also not resolved yet.I have searched on Google and I found and come to know this problem is of lot of people's.so please look in to the matter deeply.

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J

JENNILYN JAMES

from Powai, Maharashtra

Dec 3, 2020

On 30 Oct 2020 at 3.34am, I have been charged for downloading ppu-game from TELESYNC-SOLUTION which i have never downloaded. Rs. 10 have been deducted from my vodafone account without my concern and also deduct the balance Rs 15 on date 6th Nov 2020 at 9:24 am for downloading SportsChat from One97 and Rs.7 on 2nd Dec 2020 at 6:24 am for ContactDesc from SK_Mobi.I have searched on Google and I found and come to know this problem is of lot of people's.so please look in to the matter deeply.

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A

Anjitha@97

from Powai, Maharashtra

Dec 4, 2020

Today on 4th december 2020 at 9.19 AM, i have been charged rs 7 for using contentDesc. Earlier rs 25 and rs 10 were charged for downloading pre embedded games and for ppu_games. I have deactivated value added services yet no change. Why is it happening. Please urgently look into this matter

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1

10K subscribers without any videos

Jan 27, 2021

Airtel is cutting my money e without any reason and I have not download the game then why it is cutting my money everyday

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P

Pranav J Parikh

from Ahmedabad, Gujarat

Feb 27, 2021

Vodafone is frequently charging me 25 Rs for some pre embedded games charges just for no reason my money is being deducted and I had even called costumer care services but it's of no use because even after telling them so many times my query is not being and my money keeps on deducting.So it's my humble request to look into my problem and to give justice to consumer

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A

Albin Joy

from New Delhi, Delhi

Mar 1, 2021

Such frauds.. I am going to port..

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F

fathima rinsha rasheed

Mar 9, 2021

Today I have been charged rs 25 for preembedded games.
Which I’m not aware of, I need to deactivate and get refunded for the same

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S

Sangeeta Jamwal

Mar 20, 2021

I have never chosen or used these services...why the amount is deducted and when I sent msg for Stop.. they say I'm not active on VAS...

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Naveen Thirukumaran's reply, Jul 15, 2022

Is it solved. Iam facing same problem

V

Vinitha Lakshmi

Mar 30, 2021

I didn't give a permission to deduct money from my account. I never used this service and so how should you deduct money from my account. I need a solution for this problem and I want my money back. You should take necessary action as soon as possible.

Regards,
Vinitha Lakshmi
Kerala, India

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V

Vinitha Lakshmi

Mar 30, 2021

I didn't give a permission to deduct money from my account. I didn't use this such a service. I want a solution for this problem and I want my money back. You should take necessary action as soon as possible.

Regards,
Vinitha Lakshmi
Kerala, India

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M

manishjnvk1

Apr 27, 2021

Stop unethical business practices.

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A

adarshptk

Jul 26, 2021

I have been charged for pre embee games by VI two months, which I didn't subscribe for.
I need a solution for this problem and I want my money back

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S

shoba sakthi

Jul 29, 2022

Shoba
I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services for [protected]. Pls stop renewal of games portal pack. Rs.10 is deducted from account everyday. Pls stop this. Every time i am deactivating this but again it is getting renewed. Pls stop this.

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E

[email protected]

Feb 2, 2023

I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services for [protected]. Pls stop renewal of games portal pack. Rs.10 is deducted from account everyday. Pls stop this. Every time i am deactivating this but again it is getting renewed. Pls stop this.

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Address: Mumbai City, Maharashtra, 400053

I received an sms for subscribing to redx scheme with a link. When i pressed the link, it sent me an otp and on instinct i entered it. And the service was activated instantaneously. When i realised what had happened, i tried to change back to my earlier plan. But it stated that there would be a rs 3000 exit penalty. What kind of a desperate organisation fleeces its customers in this manner. That too a customer of almost 20 years

Feb 16, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

View replies

F

Fazal Mulla

Jan 15, 2020

Pathetic service complained so many times regarding network issues kindly resolve asap or else have lots of alternatives

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R

RaviPatadiya

Jan 15, 2020

Mene jio se vodafone me mnp karvaya lekin Vodafone valo ne muje galat sim de diya or Saturday night 10:20 ko jio ka network chala gaya mene vodafone ka sim dala to network nahi aaya to mene help line me call kiya or un logo ne koi help nahi ke isi baje se mera sim 2 din tak badh raha ab ham kya kare esi che je hoto batao aap...

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Address: Bangalore, 560062

Horrible service by vodafone. I have recharged my number with 100rs and the balance is 30rs. If i call to the vodafone care some lady doesn't even know why it is in negative balance and gives irrelevant answers.

They are fooling us. So many people have complained on social media.. Nobody is bothered to even resolve. When they say they are service providers.. And not servicing the customers. Why should they be existing.
My daughter also had recharged international roaming of 3000rs something and the outgoing calls never worked there. Horrible service.

Request you to take some action on this

Feb 18, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards
Snehal

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Vodafone activated some service called game portal pack and deducted rs 35 (for 7 days) from my phone balance. Upon calling customer care the person told me that I must have clicked on link to activate it and they cant do anything for it. I requested them to deactivate it but vodafone is cheating consumers by activating these type of services without customer knowledge. I want my money back.

Mar 1, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

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Address: madhuban colony, shitole chowk, old sangvi, Pune, Maharashtra, 32027

This is regarding no [protected] which is registered on my father's name (Marotrao tikle).
We recharged a net pack of 3gb data daily and we are not able to use even 200mb of it as it has no speed anywhere which is why the the data gets wasted.
I have raised this twice to vodafone complaint nos 198 and 199 and i was told that they are raising complaint service request and i ll recieve a msg of the same.
But i received none of the messages.
Please get this resolved within 24 hours.
Else i have to port the number.

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] & we will get back to you at the earliest.

Regards,
Snehal

Jan 20, 2020

Updated by MrunaliTikle Its disgusting to see that the complaint was raised on 14th January and no actions are being taken on it yet.
I have just received one call from Vodafone team and no action is being taken yet.
I am loosing on 3 gb data regularly due to bad and slowest internet speed ever which isnt allowing me to use the data.
TIME TO PORT.

Thank you for not taking this on priority.

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Address: 560068

I have been complaining from last 1 year for data speed issue, i'm a postpaid customer from last 4 year & i have been paying the bill on time. My number is [protected], every signle day there is issue with the interenet, they asked to change the sim card also, after that also no issue has found,
If i complaint for the service, there is no solution. Its just looting me

Feb 17, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 16/01/2020 5.32pm 16/01/2020 8.50pm 17/01/2020 2.43pm.

Regards,
Snehal

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Address: Bangalore, Karnataka

Vodafone has been deducted 76 rs. From my account. One of the complain no is [protected], saying some service activated from my side. Actually my phone will always switched off as most of the time i am travelling. They never tell truth. Lier, i want me money back. I complain to customer care but the are not refunding my money. It is not first time, it is happened so many times. They are looting customer money who ever is having some money in their account.

Feb 20, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by [email protected] My first complain no is [protected], which is not yet resolved.
yesterday again vodafone deducted Rs.36.

Jan 14, 2020

Updated by [email protected] Please refund my money as early as possible.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 16/01/2020 6.11pm, 16/01/2020 8.22pm and 16/01/2020 8.57pm.

Regards,
Snehal

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R

Ramya Balasundaram

Jan 15, 2020

Hi Sir/Madam,

I Ramya and I was recharged to phone number#[protected] on 07.01.2020. But still not recharged and still not refund my money. Kindly check and please do the needful.

Thankyou,
Ramya

Reply

Ramya Balasundaram's reply, Jan 9, 2020

Recharge for 399.00rs to no#8098084464 on 07.01.2020. Payment deducted but still not recharged and money not returned.

A

aishwarya bhosale

Jan 15, 2020

I have recently made a recharge for international roaming. But I want to transfer it to other number please help me with that

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Address: 400095

Dear concerned,

I want to permanently disconnect my vodafone postpaid number. I have visited vodafone store twice to change my number to prepaid but every time they gave petty reason to not change it into prepaid. Then several times i called that i am facing network issues nothing was done to resolve the same.

I have wasted enough money on this horrible network already.

Paid my latest bill screenshot of which i am attaching with my adharcard screenshot.

Kindly permanently disconnect my number so that i can get rid of your horrible services. There is no way i am going to your so called nearest vodafone service center to here please come after this date or that date.

Disconnect the number right away and revert to me.

Regards,
Nupur chaturvedi

Sent from yahoo mail on android

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] & we will get back to you at the earliest.

Regards,
Snehal

Jan 21, 2020

Updated by Nc2388 I am still waiting for your message Snehal. My number is yet not deactivated permanently

Jan 23, 2020

Updated by Nc2388 No response yet

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H

Heykhushboo

Jan 15, 2020

My message facility is blocked since a long time and the problem is not getting resolved.
I have tried calling on customer support as well.
If this is not going to solve i will have no option than to port my no. As the service of vodafone is getting worse day by day.
Contact no: [protected]

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Address: 560091

Recently, VAS service was activated to my mobile number [protected] without my consent & money appx. Rs 49/- was deducted my balance after recharge on 7th Jan 2020. This becomes a common practice from Vodafone to cheat the customer by unnecessarily activating VAS and deducting money from common people. Customer care agent didn’t respond to my query & not even got response for complaint raised in their Vodafone portal.
I urge Vodafone to return deducted amount & stop cheating the customers.
Yours Faithfully
Hanumantharaju M

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Jan 16, 2020

Updated by Rajumech4 Dear Vodafone,
just calling & listening a concern is not at all problem solving. Please refund the unnecessary deducted amount and make sure that these should not be repeated.

Regards
Hanumantharaju

Feb 06, 2020

Updated by Rajumech4 Dear Sir/Madam,
I don't see any action item taken or resolution for the subjected complaint. It has been pending for last one month. Please address to concern team.

Regards
Hanumantharaju

Mar 18, 2020

Updated by Rajumech4 I am going to port my number if no action is taken within 15 more days. Vodafone telecom cheating customer regularly by deducting unnecessarily money from their account.

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Hi,

I am facing extreme harassment by the vodafone recovery team for the last 15 days.
The bill of rs.490/- which was generated in the month of dec'2019 was paid off through online transaction on 18th dec'19. Yet i am receiving constant calls and messages mentioning an outstanding amount of rs.606/-.

Though i have shared a transaction details on emails with the concerned person from vodafone, yet they continue to harass me every single day.
This seems to be a new way of extorting money from the customers.

This kindly of behaviour is not expected of a company of international standards (So called), and the entire process is disguising and super annoying.

Feb 16, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards,
Snehal

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Address: Urban Estate, Bathinda, Punjab, 151001

Please refer the screenshots enclosed of my father's mobile number.
The 2 services of value rs.7 and rs.38 were charged to me without consent.
These inappropriate charges are getting debited since many months it seems as we just recharged for rs.49 on 10.01.2020.
Now again unable to call from mobile number.
Hence using my vodafone app the services were stopped.
Please refund rs 45 for this month and previous months.

Vodafone India customer support has been notified about the posted complaint.

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Address: Meerut, Uttar Pradesh, 245206

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Vodafone India customer support has been notified about the posted complaint.

Jan 13, 2020

Updated by DïñêSh Këvïñ My problem is not resolved yet . I still facing slow internet speed. please refund my full amount of rupees 599.

Verified Support

Jan 16, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Jan 16, 2020

Updated by DïñêSh Këvïñ I still facing slow internet problem. you should refund my money.

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 171

### internet speed

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hungama music activated without my consent

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not able to contact from vodafone prepaid and postpaid numbers to 18602002011 and other numbers starting with 1860.

juiceup vas service charged without consent

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worst internet ever

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money got deducted from a/c but no data pack activated

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reactivation of out going messaging service.

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slow internet

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games portal pack

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redx subscription made to subscribe by deceit

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recharge and balance

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service activated without my knowledge

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no internet is working

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internet speed issue & voice call issue

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unusual deduction from my prepaid account

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permanently disconnect my vodafone postpaid number

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vas service activation without consent & deducting money

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harassement faced by the vodafone recovery team

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debiting inappropriate charges without consent

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internet issue

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