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Vodafone India Complaints & Reviews

1.8
Updated: Mar 23, 2026
Complaints 27138
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Vodafone India reviews & complaints page 175

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D
devaliyakishan
from Delhi, Delhi
Dec 28, 2019
Resolved
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Address: Shop no-1,2,3,4,Aakash Complex,nr hotel kaveri,S.T Road,Veraval, 362265

My brother number [protected] number is continues. Because this number march-2019 to closed. My brother go to vodafone store and given wrong infotmation.
Agent name : mittal gupta
She say that this number start for450 pay and start this number.
My brother call me and say that 450 pay and start. I talk to she agent and tell me antiviruse securty for pay and rechaged. I go to ahamedabad vodafone store and number check and information give for this number.
This number allready sell another number and this number is not your name. This is proper information. Location vodafone store: vodafone store, kaveri, shop no-1, 2, 3, 4, aakash complex, nr hotel, st bus stand rd, veraval, gujarat 362265
Give security antiviruse for your numebr. What security antivirus?
Antivirus secury no any sim card provide so why fees antivirus security. Asa reply and call back below number. Kishan:[protected]
Jan 31, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] & we will get back to you at the earliest.

Regards,
Snehal
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    M
    manisha manway
    from Phaltan, Maharashtra
    Dec 28, 2019
    Resolved
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    Resolved

    Address: BRK 855, ROOM 16 , SECTION 18, HIRAGHAT ROAD ULHASNAGAR 3, 421003

    I have recharged pack of 3 months but still it's giving the worst speed and connectivity.
    Kindly check it out and resolve it asap.
    At any moment of time the internet just lost and speed is also getting slow.
    I am using the same network from 5 years but it's giving so much issue recently.
    Kindly check it out of else i m good to port into another network.
    No. [protected]
    Thanks
    Feb 4, 2020
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Dec 31, 2019
    Vodafone India Customer Care's response
    Dear Customer,

    We tried reaching you on the provided contact number but couldn't get through. Hence, request you to share an alternate number & convenient date/time to contact you.

    Regards,
    Snehal
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      S
      Sangissrs
      from Chennai, Tamil Nadu
      Dec 28, 2019
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      I never subscribed for vodafone games portal pack. Yesterday ₹35 is deducted from my account for games portal pack. I want vodafone to return the money they have deducted from account. Last week i raised the same complaint for hungamma play pack for deducting money withouty permission. Am not subscribing to any value added service but money is being deducted without my permission. Severely condemning vodafone for this.
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Dec 31, 2019
      Vodafone India Customer Care's response
      Dear Customer,

      As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

      Regards,
      Snehal
      Jan 15, 2020
      Updated by Sangissrs
      Not resolved. Every time money is getting deducted without my permission for games portal
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        B
        Bhawna K
        from Sonipat, Haryana
        Dec 27, 2019
        Resolved
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        Resolved

        They just charge huge amount even after having fixed plan and never listen to your complaints. I am using postpaid connections from past 10 years and now from past 1 year they are harrasing me with huge bills. Even I pay show their executive that I am regularly paying every month they just suspended my account last month and asking me for the amount of Rs. 2200/- then 1800 & now 800/- as they are selling groceries. From this bargaining only you can understand how they are fooling people. I have paid till November 2019 after that they suspended my account still they are asking me to pay the above amount.
        Jan 30, 2020
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2019
        Vodafone India Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Snehal
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          D
          dharmendra shahi
          Dec 27, 2019
          Resolved
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          Resolved

          Address: Gkp, Lucknow, Uttar Pradesh

          Hi, good evening, i have vodafone sim, now i m out of country last one year, soon traveling india, now on my sim is showing incoming is expired, i need this number it’s important for me, l don’t want to loose my number, number is ([protected]) can active or update again, please let me know, how can solve my problem also always i recharge on my number
          Feb 3, 2020
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Dec 31, 2019
          Vodafone India Customer Care's response
          Dear Customer,

          Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

          Regards,
          Snehal
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            A
            Akbkbk20
            from Vadodara, Gujarat
            Dec 27, 2019
            Resolved
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            Resolved

            Due to clicking the flash messages to activate the pack. This is rediculous, and people will never know what trap is set for them. How can clicking a flash message can activate the pack without asking confirmation again? It’s clear loot and vodafone can’t do this with their long time customers and after asking for refund in just 2 days they are saying it's too late for refund
            Jan 30, 2020
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Dec 30, 2019
            Vodafone India Customer Care's response
            Dear Customer,

            Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

            Regards,
            Snehal
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              A
              Akbkbk20
              from Vadodara, Gujarat
              Dec 27, 2019
              Resolved
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              Resolved

              Hi,
              Recently, my vodafone balance is deducted mistakenly through flash message from my account about which i was not aware. After just 2 days i checked my balance and i get to know that balance is deducted so i have complained in customer service and they are telling me that i should have complained in 24 hours to get refund and i didn't get any refund from vodafone.
              Jan 31, 2020
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Dec 30, 2019
              Vodafone India Customer Care's response
              Dear Customer,

              Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

              Regards,
              Snehal
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                A
                apurva mukherjee
                from Gurgaon, Haryana
                Dec 27, 2019
                Resolved
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                Resolved

                Series of events:
                30th nov, 2019- applied to port from kol to delhi circle
                Vodafone malviya nagar store forgets to handover the new sim
                Till 3rd dec, 2019- no verification was done
                4th dec, 2019- travelled abroad to uae and applied for 2999 plan, message received of activation, used for a day
                By midnight, sim was blocked.

                No connection till 10th dec, 2019.
                Mails were sent to activate sim or deactivate 2999 plan. Response received that the 2999 plan wasn't activated and sim cannot be activated because i was on international travel.

                Now bill gets generated by adding all the value of 7000.
                *bill attached
                Jan 31, 2020
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Dec 31, 2019
                Vodafone India Customer Care's response
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                Regards,
                Snehal
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                  Y
                  Yogin08
                  from Bhopal, Madhya Pradesh
                  Dec 26, 2019
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Ahmedabad, Gujarat, 382170

                  I have no idea how many of you faced the same problem.
                  Whenever i make outgoing from my mobile(Vodafone), after every 30 or 31
                  minutes the call will disconnect automatically.I asked about this with vodafone customer care, they replied calmly, we never heard any such problems.I had a doubt that my mobile has some problem so i changed & checked it, but no use i was facing the same.

                  I don't know whether the mobile operator has the rights to disconnect the call automatically after 30 mins.Is that legal?.

                  If any one facing the same, please reply.
                  Jan 30, 2020
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 30, 2019
                  Vodafone India Customer Care's response
                  Dear Customer,

                  Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                  Regards,
                  Snehal
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                    M
                    MEGHA BANDE 19
                    from Pune, Maharashtra
                    Dec 26, 2019
                    Resolved
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                    Resolved

                    Address: SOMWAR PETH, 411048

                    Dear Sir/Mam,
                    I m using Vodafone No.[protected] for this no i have query. I ve taken this no on 4Aug19 this is my primary no. at the time of taking this no I request to add my secondary no.[protected] for this both no I ve taken Rs.399 red family plan from vodafone customer care office located at NIBM road from Mr.Prashant customer care officer. He assure me that you got the bill under plan of Rs.399. but from the billing cycle i paying both bill separately it from last 4-5 months i ve received separate bill for both no. I randomly call u r customer care & also visited store for this query but as on date they not able to solve my issue. This is not my fault still i m paying the bill. I want waiver for my double payment total approx amount is Rs.4200 in 4months. Vodafone can apply charges as per 399 plan. I m attaching my both no bill & payment history pls check and help me for reversal my excess amount paid to vodafone. hope u understand my problem.
                    Waiting for your favorable reply. Pls call on no below. Solve this issue as soon as possible.
                    [protected], [protected]
                    Jan 31, 2020
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 31, 2019
                    Vodafone India Customer Care's response
                    Dear Customer,

                    As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] & we will get back to you at the earliest.

                    Regards,
                    Snehal
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                      G
                      from Bengaluru, Karnataka
                      Dec 26, 2019
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                      Address: 560078

                      Hello,

                      Its been months I have submitted my request to delivery the physical bill, but they do nothing other than raising a complaint.

                      I call them every 2-3 days for months and its the same response. Even my complaint to consumer complaints is with the same result.
                      They say they escalated and after that nothing.

                      No one, ever, should use Vodafone, thats my suggestion. They have a pathetic service.

                      Suraj
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 31, 2019
                      Vodafone India Customer Care's response
                      Dear Customer,

                      As per our recent communication, please be informed that your concern has been discussed.

                      Regards,
                      Snehal
                      Jan 02, 2020
                      Updated by [email protected]
                      hi Snehal,

                      any update?

                      Yours action is the same. Raise a complaint and asking me to wait and nothing after that.

                      Regards,
                      Suraj
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                        S
                        SauravSardar
                        from Kolkata, West Bengal
                        Dec 26, 2019
                        Resolved
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                        Resolved

                        Hello! Hungama Play Pack is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.7 has been deducted.Your current Balance post service activation is Rs.10.34.To deactivate SMS STOP to or call 155223(toll free).Stream Unlimited Movies here http://play.hng.am .Discover cool games, apps, movies, music & more http://diskover.vodafone.in/nf/

                        I have not subscribed to any pack and this is auto subscription with monetary deduction which i have not agreed upon.
                        Feb 2, 2020
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 31, 2019
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

                        Regards,
                        Snehal
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                          S
                          superapp05
                          from Mumbai, Maharashtra
                          Dec 26, 2019
                          Resolved
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                          Resolved

                          Internet (Everywhere) and mobile network issue - in my house i don't get any network for internet and even sometimes for calling. I have escalated to vodafone a lot of times but nothing rectified. The situation is worse as soon as i enter my house my phone goes to no services, i am missing all emergency calls, i am missing calls from offices. I am tired complaining to vodafone. Vodafone has gone to the worst network service.
                          My phone no - [protected]
                          Jan 26, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 26, 2019
                          Vodafone India Customer Care's response
                          Dear Customer,

                          As per our record, we would like to inform you that your concern has been raised under 3-[protected] is in progress and accepted date for the complaint is 26/12/2019 & we will get back to you at the earliest.

                          Regards,
                          Snehal
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                            R
                            RashmiBhat
                            from Chennai, Tamil Nadu
                            Dec 25, 2019
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                            unable to make calls to bsnl landline

                            Address: #209, Arjun Aura Apartments, 97/4, 5th Cross,, Vijaya Bank Layout, Bilekahalli,, Bangalore - 560076, 560076

                            I am unable to make calls to any bsnl landline since many days. Initially was under the impression that it's bsnl problem but. Later realized that the outgoing calls don't connect only from vodafone and idea network. Have already raised complaint with their customer care but even after 10-12 days issue is not fixed. I have checked with few bsnl folks in officially and per them it appears like iuc issue. Because if this i and many like me...
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                            38 found this helpful
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                            kavya16jain
                            from Nashik, Maharashtra
                            Dec 25, 2019
                            Resolved
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                            Resolved

                            Address: pune, 411016

                            . I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of pune and other cities too. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

                            Regards,
                            Jan 28, 2020
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 26, 2019
                            Vodafone India Customer Care's response
                            Dear Customer,

                            As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress and accepted date for the complaint is 26/12/2019 & we will get back to you at the earliest.

                            Regards,
                            Snehal
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                              kavya16jain
                              from Nashik, Maharashtra
                              Dec 25, 2019
                              Resolved
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                              Resolved

                              Address: Pune, 411016

                              My vodafone number is [protected]. I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of lucknow. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

                              Regards,
                              Ramanjeet singh johar
                              Jan 27, 2020
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Dec 25, 2019
                              Updated by kavya16jain
                              . I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of Pune and other cities too. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

                              Regards,
                              Verified Support
                              Dec 26, 2019
                              Vodafone India Customer Care's response
                              Dear Customer,

                              Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                              Regards,
                              Snehal
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                                Ravindra@kkr
                                from Rajpura, Punjab
                                Dec 25, 2019
                                Resolved
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                                Resolved

                                Address: 136118

                                Today morning i received a message that hungama services are activated on your vodafone no on your request and rs49.00/- has been deducted. I just shocked because i had not requested any # services. It's ridiculous. Vodafone is doing fraud with indians. Pls ask them to refund my money.in past also this type of # was happened. I don't know what to do but i want that company should stop such type of fraud with customer. I am also planning to shift my no to other company.
                                Jan 26, 2020
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 26, 2019
                                Vodafone India Customer Care's response
                                Dear Customer,

                                We tried reaching you on the provided contact number but couldn't get through. Hence, request you DM us an alternate number & convenient date/time to contact you.

                                Regards,
                                Snehal
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                                  Ravi Kannojia
                                  from Mumbai, Maharashtra
                                  Dec 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I, ravi rajesh kanojiya bought a sim card by choosing online numbers [protected] provided by them in the month of september around... After some days there were some caller calling again n again for salim (Previous holder of sim card)...

                                  I told them many times that this is new number that i have purchased recently and do not call again on this number... But they didn't stop

                                  Recently one of caller had a talk with my mom... And said how can u purchased this number... Ask ur son to talk to me...
                                  That was very irritating... This is still continued in a very bad way

                                  Kindly look into the matter and resolve it asap... I facing a lot due to this kind of problem

                                  Ravi kanojiya
                                  [protected]
                                  [protected]@gmail.com
                                  Jan 26, 2020
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 26, 2019
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

                                  Regards,
                                  Snehal
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                                    CM Arjunan Arjunan
                                    from Coimbatore, Tamil Nadu
                                    Dec 24, 2019
                                    Resolved
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                                    Resolved

                                    Address: PTR links, 357mc road, opp old police quarters, perundurai-638052, Erode district.

                                    My vodafone number is a post paid number. I want to change my number from post paid to pre paid. So i applied in perundurai vodafone sekar on[protected]. I already paid rupees 1250 to change my mobile number from postpaid to prepaid on[protected]. But not yet taking steps to change my number from postpaid to prepaid. Now the vodafone dealers again asking amount to refresh the process.
                                    Jan 27, 2020
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Dec 24, 2019
                                    Updated by CM Arjunan Arjunan
                                    My vodafone number is a postpaid number.i want to change my number from postpaid to prepaid.i already applied for this process on 8.11.2019. i already paid 1250 rupees for this process.but sill not yet change my number from postpaid to prepaid.now the dealers in perundurai vodafone dealer PTR LINKS again asking amount to refresh the process.
                                    Dec 24, 2019
                                    Updated by CM Arjunan Arjunan
                                    My vodafone number is a post paid number. I want to change my number from post paid to pre paid. I already applied for this process on[protected]. I already paid 1250 rupees for this process. But still not yet change my number from post paid to pre paid. Now the dealers in perundurai vodafone dealer PTR Links again asking amount to refresh the process.
                                    Verified Support
                                    Dec 26, 2019
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

                                    Regards,
                                    Snehal
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                                      Charmile
                                      from Chennai, Tamil Nadu
                                      Dec 24, 2019
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Dear sir
                                      This is to inform you that i just done a recharge of 30rs to my vodaphone number [protected] i got a mgs stating outgoing validity28 days but the outgoing and incoming validity was cut. Several times i have contacted customer care no response from them they were disconnecting the call and the issue was not resolved till now i'm worried abt it and the vodaphone customer care agents rahul (Supervisor), divya are very lethargic about the issue i got the mgs but they were not considering about it
                                      Jan 26, 2020
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 26, 2019
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

                                      Regards,
                                      Snehal
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