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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 175

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Ã
Ãpàrñà S
from Mumbai, Maharashtra
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vodafone postpaid service deactivation

Address:Hyderabad, Telangana, 500090

Hello Sir/ Madam,

I have enabled auto payment for vodafone postpaid with my bank. My bank has paid 2 times one from debit account and one from credit account. Please reimburse my bill as soon as possible to my bank account. And also please provide me the details how can I deactivate my postpaid vodafone number through online...
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S
sagar vs
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel incoming call is not connecting to my vodafone sim

Address:560034

Hello team

Myself sagar and i have issue with communication between my vodafone sim and peer airtel sim.
Whenever anybody tries to call from airtel sim to my vodafone number, they always get error saying "the number is invalid". However vodafone to vodafone, jio to vodafone, bsnl to vodafone is working fine.

I have changed the sim card also from vodafone store and issue is not resolved.
I have changed...
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N
naikmm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have subscribed to 84 days connectivity on 21st november 2019 as i normally do.

Address:C56, Aaram Society, Vakola, Santacruz East, Mumbai City, Maharashtra, 400055

Transaction id: rur[protected]
Account id: [protected]
Vodafone mobile no: [protected]
Payed amount: inr 458
Date of transaction: 21st november 2019 at 12:41:43.000 pm
Recharge description: unlimited458.0
Recharge validity: 84 days

Dear sir/madam, my services were disconnected this morning though i have a 84 days plan validated on 21st november 2019.
Kindly look into this matter...
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S
Sarthak Sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem

Address:Thane, Maharashtra, 400606

Since 2 days my "lte" mode is not working at all and my data is working very slow i am very disappointed with this vodafone services is not providing good and satisfying services to customers, i had one more problem regarding my plan 398 81days 1.5gb/day i suppose to get 1.5gb/day but i only get 1 gb /day i am very glad to say that this company is not providing good services as compared to airtel and jio so please get this issue done with...
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V
vimal bhimani
from Morbi, Gujarat
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vodafone class o message

Address:Morbi, Gujarat, 363641

After making call or after sending message, a informative pop up message appears on mobile screen. I have inquired in customer care and got following message from vodafone.
"hello! Do not disturb status is active on your vodafone number and vodafone flash service has already been deactivated."

"vodafone customer care also says it is trai guideline for popup message, if trai guideline then why not in jio, i also use jio...
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H
humanaaz khan
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issues

Address:c2-108 , gagan lawaish , behind dhamavat petrol pump , pisoli, Pune, Maharashtra, 411060

In my house I don't get any network for internet and even sometimes for calling . I have escalated to Vodafone a lot of times but never resolved since ast 2 weeks the situation is worse as soon as I enter my house my phone goes to no services, I am missing all emergency calls, I am missing calls from offices . I am tired complaining to Vodafone. Vodafone has gone to the worst network service...
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S
suhasraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transaction has been declined but payment status is successful at paytm app

Address:AVG palm terraces flat No. 209 Uttarahalli main road channasandra rr nagar 560098, 560060

I was trying to order Vodafone prepaid sim through online and while making payment through Paytm, i got a payment declined message.

Transaction ID

20191211111212800110168599102429101

But transaction has been marked success in Paytm

Order ID [protected] paid to VPRKARNeo amount 647 INR

The amount has been not reversed yet.

Sorry! We could not process...
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J
Jayeshpatel7774
from Mumbai, Maharashtra
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double recharge of iv pack rs. 3495

Address:102, Sanskar-II, Nr. Ketav Petrol Pump, Polytechnic Road, Ambawadi, Ahmedabad-380015, Ahmedabad, Gujarat, 380015

Dear sir/madam,

By mistake we are double recharge of mobile no. [protected] for rs. 3495/- ir pack hongkong on 02/09/2019 at 11:55 (Tran id: onr[protected]) and not reflected a/c so we can recharged second time on same day on 02/09/2019 at 12:01 (Transaction id: onr[protected])

Kindly request you please return rs. 3495/- in our account.
Jayesh patel
[protected]...
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W
wallys
from Kanpur, Uttar Pradesh
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gst regarding

Address:THE MALL, Kanpur, Uttar Pradesh, 208001

Dear sir i have the vodafone corporate connection last 3 years with gst no.
and also every month check the gst side in gstr2-A i show the vodafone details every month but this month of nov-19 i am not seen that on gstr2-A IN OUR GST PORTAL side that why we have not taken the gst input in our books
so please check it and figureout

shreyans mehta
[protected]...
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K
kulbirthind7
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send sms

Address:Near rail coach fatory, Kapurthala, Punjab, 144620

My calls are continuously dropping. I want to port out but i am unable to send sms because they have barred my sms service. I have contacted them many times. They assured me to resolve the problem by saying that they have registered my complaint and they will resolve it by contacting me. Please help me. My mobile no. Is [protected]. The given me many dates within which my problem will be resolved but nothing has happened. I just want my sms...
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Address:560078

Hi, i am a regular postpaid customer of vodafone. For last four months i am calling vodafone to provide me the hard copy of my bill delivered. But they are not providing it yet, inspite of me calling them every two days. They have different reasons every day. I understand it’s mandatory for them to provide if we request it but even then there is no response..
Very worst service and very disappointed..

Please help with...
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Address:Pune, Maharashtra

Every month I get a message saying some service is added to my vodafone number and balance is deducted.
I did not request any service and it seems it is cheap trick by the company to loot consumer's money.
I need permanant solution for this.
My No: [protected]

Screenshot attached....
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Ritesh Davda
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance payment of rs. 515.68 mobile 9726904888 claim no 4-44145643224

Address:380004

Dear ritesh,

Greetings from vodafone-idea.

We are glad we could connect on 13-dec-2019 regarding your query on balance payment.

We are already working on your complaint regarding balance payment and same will update you soon.

Happy to inform you that we have combined the strength of vodafone and idea network to build turbo net 4g in baroda city, ahmedabad, surat, rajkot, gandhinagar...
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BirVa Mehta
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

servieced terminated form last 3 days and no resolution so far

Address:Bhavnagar, Gujarat, 364002

Dear vodafone team,

On 12th evening i got an sms stating my postpaid number [protected] has not cleared the bill so my prepaid number [protected] is terminated!! ([protected] is not my postpaid account!!!)

- [protected] is not registered under my nam. It’s maharashtra circle number and my number is gujarat circle.
- my prepaid number [protected] is block but the [protected] postpaid is still in service....
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SB 27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network is so bad.

Vodafone network is too bad. If we call someone we have to face some problems in calling and sometimes our voice is only repeat, we cannot hear another person voice. Please help me. This is not my issue whole vodafone customer problems. I am trying to call them but they don't answer for 5-7min. Pls help us. Vodafone network is really too bad no towers are there....
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Prateesha
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged in a wrong no.

Address:Gairigown,Tindharia, Darjeeling, West Bengal, 734223

Hi,
I am an westbengal based vodafone customer [protected]. Today 15/12/19 at around 7.05 am i recharged my mobile for rs. 599 through online recharge. I mistake the mobile no. It was entered as [protected] instead of [protected] which is my number..
And i mistakenly recharged my mothers vodafone of no.
Hope you people could me out please do help.
I always do online recharge so this time the old was saved which was...
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Dayalan Chand
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded

Address:4/1132.2, Auto stand, Madurai, Tamil Nadu, 625020

Have tried to make a recharge of my Vodafone mobile connection for rs.399/- on 11/12/2019. Amount has been debited from my bank sbi. It has written that your payment is successful but recharge failed. If money has been deducted from your account, your recharge/refund will processed within 48 hrs. But till not received...
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kish357
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled postpaid number being billed after 6 months

I am very frustrated with vodafone as i believe and have experienced it first hand that the entire customer service department is run by a bunch of incompetent people.

This morning i got a call from a high court lawyer telling me that vodafone has registered a complaint against me for over due bills for a number that was cancelled back in may 2019! And if i don't pay the dues, a case was going to be registered and linked to...
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Deepak255
from Gurgaon, Haryana
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mobile insurance issue

Address:New Delhi, Delhi, 110025

I am using vodafone postpaid number with red plan 499 since last four years. It has been more than 1 month that i want to raise my concern that my device have some issue like screen is broken and no battery backup. I don't have mobile shield certificate no: for these issues i am calling many times in vodafone customer care and mobile shield support number since last one month, and always they said we'll will look into your problem within...
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Maksud 1
from Valapattanam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want refund my money

Hi
Mera name maksud alam hai,
Sir maine 13 dec. Ko morning 12:40 and 12:43 ko vodafone company me recharge kiya tha 2 time, lekin recharge failed ho gaya or mere account se 2 time ka charges kat liya gaya payment successful huwa tha, lekin abhi tak mera paisa refund nahi huwa hai 249, 249 2 bar successful huwa tha, plz help me, refund kab aayega ye bata dijiye plz...
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