Vodafone India Complaints & Reviews

They just charge huge amount even after having fixed plan and never listen to your complaints. I am using postpaid connections from past 10 years and now from past 1 year they are harrasing me with huge bills. Even I pay show their executive that I am regularly paying every month they just suspended my account last month and asking me for the amount of Rs. 2200/- then 1800 & now 800/- as they are selling groceries. From this bargaining only you can understand how they are fooling people. I have paid till November 2019 after that they suspended my account still they are asking me to pay the above amount.

Hi, good evening, i have vodafone sim, now i m out of country last one year, soon traveling india, now on my sim is showing incoming is expired, i need this number it’s important for me, l don’t want to loose my number, number is ([protected]) can active or update again, please let me know, how can solve my problem also always i recharge on my number

Due to clicking the flash messages to activate the pack. This is rediculous, and people will never know what trap is set for them. How can clicking a flash message can activate the pack without asking confirmation again? It’s clear loot and vodafone can’t do this with their long time customers and after asking for refund in just 2 days they are saying it's too late for refund

Hi,
Recently, my vodafone balance is deducted mistakenly through flash message from my account about which i was not aware. After just 2 days i checked my balance and i get to know that balance is deducted so i have complained in customer service and they are telling me that i should have complained in 24 hours to get refund and i didn't get any refund from vodafone.

Series of events:
30th nov, 2019- applied to port from kol to delhi circle
Vodafone malviya nagar store forgets to handover the new sim
Till 3rd dec, 2019- no verification was done
4th dec, 2019- travelled abroad to uae and applied for 2999 plan, message received of activation, used for a day
By midnight, sim was blocked.

No connection till 10th dec, 2019.
Mails were sent to activate sim or deactivate 2999 plan. Response received that the 2999 plan wasn't activated and sim cannot be activated because i was on international travel.

Now bill gets generated by adding all the value of 7000.
*bill attached

I have no idea how many of you faced the same problem.
Whenever i make outgoing from my mobile(Vodafone), after every 30 or 31
minutes the call will disconnect automatically.I asked about this with vodafone customer care, they replied calmly, we never heard any such problems.I had a doubt that my mobile has some problem so i changed & checked it, but no use i was facing the same.

I don't know whether the mobile operator has the rights to disconnect the call automatically after 30 mins.Is that legal?.

If any one facing the same, please reply.

Dear Sir/Mam,
I m using Vodafone No.[protected] for this no i have query. I ve taken this no on 4Aug19 this is my primary no. at the time of taking this no I request to add my secondary no.[protected] for this both no I ve taken Rs.399 red family plan from vodafone customer care office located at NIBM road from Mr.Prashant customer care officer. He assure me that you got the bill under plan of Rs.399. but from the billing cycle i paying both bill separately it from last 4-5 months i ve received separate bill for both no. I randomly call u r customer care & also visited store for this query but as on date they not able to solve my issue. This is not my fault still i m paying the bill. I want waiver for my double payment total approx amount is Rs.4200 in 4months. Vodafone can apply charges as per 399 plan. I m attaching my both no bill & payment history pls check and help me for reversal my excess amount paid to vodafone. hope u understand my problem.
Waiting for your favorable reply. Pls call on no below. Solve this issue as soon as possible.
[protected], [protected]

Hello,

Its been months I have submitted my request to delivery the physical bill, but they do nothing other than raising a complaint.

I call them every 2-3 days for months and its the same response. Even my complaint to consumer complaints is with the same result.
They say they escalated and after that nothing.

No one, ever, should use Vodafone, thats my suggestion. They have a pathetic service.

Suraj

Hello! Hungama Play Pack is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.7 has been deducted.Your current Balance post service activation is Rs.10.34.To deactivate SMS STOP to or call 155223(toll free).Stream Unlimited Movies here http://play.hng.am .Discover cool games, apps, movies, music & more http://diskover.vodafone.in/nf/

I have not subscribed to any pack and this is auto subscription with monetary deduction which i have not agreed upon.

Internet (Everywhere) and mobile network issue - in my house i don't get any network for internet and even sometimes for calling. I have escalated to vodafone a lot of times but nothing rectified. The situation is worse as soon as i enter my house my phone goes to no services, i am missing all emergency calls, i am missing calls from offices. I am tired complaining to vodafone. Vodafone has gone to the worst network service.
My phone no - [protected]

I am unable to make calls to any bsnl landline since many days. Initially was under the impression that it's bsnl problem but. Later realized that the outgoing calls don't connect only from vodafone and idea network. Have already raised complaint with their customer care but even after 10-12 days issue is not fixed. I have checked with few bsnl folks in officially and per them it appears like iuc issue. Because if this i and many like me...

. I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of pune and other cities too. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

Regards,

My vodafone number is [protected]. I want to register a serious complaint for call drop, every call i make or receive gets dropped in 4-5 seconds. My family is also using the vodafone network and facing the same issue in our whole city of lucknow. And this issue is from past 2 months. Kindly rectify it asap else i would be left with no other option than porting out.

Regards,
Ramanjeet singh johar

Today morning i received a message that hungama services are activated on your vodafone no on your request and rs49.00/- has been deducted. I just shocked because i had not requested any # services. It's ridiculous. Vodafone is doing fraud with indians. Pls ask them to refund my money.in past also this type of # was happened. I don't know what to do but i want that company should stop such type of fraud with customer. I am also planning to shift my no to other company.

I, ravi rajesh kanojiya bought a sim card by choosing online numbers [protected] provided by them in the month of september around... After some days there were some caller calling again n again for salim (Previous holder of sim card)...

I told them many times that this is new number that i have purchased recently and do not call again on this number... But they didn't stop

Recently one of caller had a talk with my mom... And said how can u purchased this number... Ask ur son to talk to me...
That was very irritating... This is still continued in a very bad way

Kindly look into the matter and resolve it asap... I facing a lot due to this kind of problem

Ravi kanojiya
[protected]
[protected]@gmail.com

My vodafone number is a post paid number. I want to change my number from post paid to pre paid. So i applied in perundurai vodafone sekar on[protected]. I already paid rupees 1250 to change my mobile number from postpaid to prepaid on[protected]. But not yet taking steps to change my number from postpaid to prepaid. Now the vodafone dealers again asking amount to refresh the process.

Dear sir
This is to inform you that i just done a recharge of 30rs to my vodaphone number [protected] i got a mgs stating outgoing validity28 days but the outgoing and incoming validity was cut. Several times i have contacted customer care no response from them they were disconnecting the call and the issue was not resolved till now i'm worried abt it and the vodaphone customer care agents rahul (Supervisor), divya are very lethargic about the issue i got the mgs but they were not considering about it

सर
मी उमेश सदाशिव कारखिले माझ्या मोबाईल चे काल पासून नेटवर्क गेले आहे व्होडाफोन कंपनी कोणत्याही प्रकारे त्याची दखल घेत नाही आणि नेटवर्क माझ्या मोबाइल चे नाही तर माझ्या सर्व सहकारी मित्रांचे पण गेले आहे माझ्या लोकेशन चा टॉवर पुर्ण पने डाउन झाला आहे फक्त emergency कॉल only तरी कृपया तुम्ही त्यांच्या वर योग्य ती कार्यवाही करावी अशी माझी विंनती आहे

I want to stop hungama play pack in my mobile [protected] immediately. I didn't subscribe but money is deducted from my account. I don't want money to be deducted from my account without my permission. Option for how to remove hungama subscription is not shown to me in my message. If i recharge my mobile, they are taking away my money without my permission.

This is to bring your kind attention that nowadays some of mobile service providers like vodafone deliberately block outbound sms service from your phone. I raised complain a/g no-[protected] on 19th dec, but nothing was taken from their end. This is offensive/wrong business practice. I raised complain, personally visit local vodafone store, raised issue in vodafone customer service, but nothing was taken as of now. Not only so they misguided you and behave like unprofessional.
Hence want to raise my voice over here to stop this kind o[censored]nfair business deal by vodafone.
This is against try business policy..