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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 176

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Address:B-34/7209, Durgapuri, Haibowal Kalan Ludhiana, Ludhiana, Punjab, 141001

As suggested by your person, I made again a request to Yes Bank on Dec 3, 2019 but they answered that the bank is not liable for charges deducted by correspondent bank. As we deposited cheque with yes bank and not with correspondent bank, it must be the responsibility of the bank I.e. Yes bank.
Sarla Gupta, Ludhiana
Mob: [protected]...
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Rajkumar HM
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequently disconnecting mobile number

Address:No 759, 2nd cross, 11th A cross, 26th Main , hSR sector-1 , Bangalore, 560102

Hi,
Team i have taken [protected] on september -19 and after a week out going call is disconnected and then they disconnected incoming calls as well.
Then i went vodafone store rectified the issue the reason they given was no out going calls on this.

So far same is repeated 4-5 times even though i have been using the phone for out going call and number is getting activated after visiting the vodafone store and...
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K
Kenilpatel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund cheque is not received

Address:Mehsana, Gujarat, 384320

| received a refund cheque email from
Vodafone company that came on 15
November 2019 and it was written that
You will get this check within 10 days but it
Has been 1 month since | received this
Email but | am still unable to get the
Cheque so please give me the solution
For your more information, i have added screenshots below
Iam keneel patel.....
+3 photos
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Haresh Utekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about claim no-1980090867

Address:Room no 1 Rajdeep Apt, Ground floor, Tank Lane station Rd Santacruz west Mumbai-400054, Mumbai City, Maharashtra, 400054

I am using idea sim card from last 2 yrs 399 plan & on that plan idea offer me mobile idea phone secure insurance free of cost on that basis i had process all my document & after that my claim sanctioned & they told repair your mobile & send all documents & original bill with claim form & neft documents, i cleared all documents 25th october after that payment should be cleared within 15 working days, today is 13 dec i have not yet recd my...
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K
K.P. Swamy
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating me without extending validity, after collecting recharge fees for mobile

Address:Chennai, Mumbai, Chennai, Tamil Nadu

Vodafone has not extended the validity period of mobile [protected] since 4.12.19, though they had collected recharge fees in advance on 3.12.19 (Receipt dated 3.12.19, transactioon id rep[protected], account id[protected] and issued receipt for the same. They had stopped outgoing calls from 4.12.19 and also swindled talktime fees, and hence the mobile could not be used.
Several emails were sent to the company in this regard and complaints...
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A
anika23
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issue

Address:b-455 sushant lok 1 ground floor, Gurgaon, Haryana, 122009

I have been sick of raising the issue of my connection. My connection was terminated 20 days ago due to billing payment but i had raised billing concenrs long back, there were excess charges and no one has responded yet. Your agents are extremely dumb as they put me on hold for hours but not connect me with a senior to discuss the same.

I am tired of vodafone, even though my phone was disconnected for the past 20 days another...
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S
shabeenamd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card registration failed

I was using vodafone sim from past 4 to 5 years. Last year i was getting some blank calls so stopped using this number for a while. Now when i inserted the sim into my mobile it is showing up as sim registration failed. Kindly assist.

I was using my number for all my bank otps.

When i make a call to my number, it says this number is temporarily unavailable.

Please resolve my issue as soon as...
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S
scorpiomishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received bill for the service which I never used

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,
My no. Is [protected],

In my current month and last month bill, it is mentioned that i called on special number. I called on customer care, as per them, from my number there was call on number 55121. Though i never called on this number, even i don’t know about this number or service.

Pls do needful for the same otherwise have to complaint somewhere....
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Palani Swamy K
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not extending validity of prepaid mobile even after payment of recharge and talktime fees

Address:India

Another fraud by vodafone
Following copies of emails to vodafone show how vodafone cheats by collecting money for recharge of mobile [protected]. They collected rs 49 through debit card on 3.12.19 towards recharge but stopped all outgoing calls from 4.12.19, by not extendinng validity. After complainig about this they have creditted rs 38/- to my talkttime of the mobile account on 11.12.19 but has not extended validity so far and treats...
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S
shaukat shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mazza mobile and hungama music pack activated without my consent and deducted rs every week

Dear sir/madam,

On 04/11/2019 i received a sms that hungama music pack was activated on my number. I had not opted for such pack. It has charged me rs 30/-. I have sent stop to number:155223, the pack has got deactivated, but i didn't get back the amount charged. I have not choose such a pack and my total mobile balance has been deducted. Same hapen in this week 2 times my balance deducted as mazaa mobile pack activated without...
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ashokpawar
from Patan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance

Address:412802

Respected sir i use vodafone number [protected] my balance automatically deducted by 73 hence i complaint raise for deducted balance by company side told download the content charge 73. But i have no any download content and my net plan activated also discusses about detail deduction but not give proper answer. Customer care representative only said i discussed with technical team and revert. Also i told one of the service before activation...
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A
Avay1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted

Address:128, BANERJEE BAGAN,NIL RATAN ADHIKARI ROAD,KOLKATA-700058,, 700058

Dear Sir I reacharged my number around 11 AM on dated 11/12/2019 .I have not made any call to anyone but when I checked my number got my balance deducted in the evening.When I tried to call customer care executive then my number was blocked and not connected to customer care.I am enjoying my monthly package of 199.I just wanted to know my balance.
I will wait two days then I will send you legal notice from High court with the penalty...
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srawat1802
from New Delhi, Delhi
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network and data plan is not working

Hi, i have been a part of vodafone from last more than 3 year but this year throughout i faced connectivity problem and data network problem on daily basis. Sometimes i can see that its showing "e" in the world of 4g. From last three days, my network internet services is not at all working. I am using 4g network pack in my iphone x but its not working. Call drop is also going on frequent basis.
Kindly look into this.
And also...
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Palani Swamy K
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not extending validity of prepaid mobile even after payment of recharge and talktime fees

Address:Erode, Tamilnadu, Erode, Tamil Nadu

Another fraud by Vodafone:
After making complaint about Vodafone on 10.12.19, (see my previous complaint along with my copies of emails to the company as given below) now, today, (11.12.19), the Company has added talktime charges of Rs 38/- to my mobile account of my mobile no.[protected], against my payment of Rs 49 on 3.12.19, which was made before the expiry date of 4.12.19. But they have not extended the validity, rendering the...
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O
onkar1986
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized balance deduction on my vodafone prepaid number

Address:Goa, 403530

Hi

I'm a vodafone customer for the last 13 years, having mobile number [protected].

On 29th nov. 2019, i received following sms regarding activation of re. 1 pack & rs. 60 balance was deducted, without me sending any request for the same.

Sms - 1 : -
Hello! Re 1 store pack is now active on your number, as requested. This service is valid till[protected] and a 14 days rental of rs.60...
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H
hgoyal
from Gurgaon, Haryana
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fake information given on customer care

Address:Gurgaon, Haryana, 122003

Dear Sir,
I am using vodafone number [protected] since so many years now.

Issue# 1
First, Vodafone charged Juice pack fraudulently on number causing me expense of INR 75.00. Then, I called customer care yesterday and lodged a complain against it via Reference# C003-[protected] and executive told me that this service is deactivated and charges will be refunded. But today only I checked my bill and amount was...
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sangeetha s panicker
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network coverage

Address:Vayalkara Kunnukara PO, Ernakulam, Kerala

There no network coverage in my location. When dialed it shows as not registered. None of our vodafone connected mobiles rings. No other service provider functions as well. Outside home also same issue. Communicatin has bcome very very difficult. Please resolve st the earliest.

Erlier vodsfone was available a little bit. Hence my connections ported to voda
However now there is not at all coverage.

Vayalkara...
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Address:India, Erode, Tamil Nadu

The details of my complaint may be seen from the copies of the emails
Given below.
I also conacted vodafone customer care cum service centre at erode 1
On 9.12.19 and also sent these details to whatsapp of the vodafone employee (Mobile no. [protected]) but no action taken by any body in this company to extend validity
— ...⇄
My payment details: via debit card of bank of baroda on 3.12.19 — transacion...
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Meeti Jayan
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call history

I need call history of [protected] and
[protected] from august 2019 till date as i need a clarification in this case. Please forward me the details as soon as possible. It is very urgent. The complaint may be considered and resolved at the earliest so that i can review the details and resolve the problems. I know that you are prompt in resolving complaints....
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Palani Swamy K
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not extending validity of prepaid mobile even after payment of recharge and talktime fees

Address:Erode, Tamilnadu

The details of my complaint may be seen from the copies of the emails
Given below.
I also conacted vodafone customer care cum service centre at erode 1
On 9.12.19 and also sent these details to whatsapp of the vodafone employee (Mobile no. [protected]) but no action taken by any body in this company to extend validity

My payment details: via debit card of bank of baroda on 3.12.19 — transacion id br...
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