Vodafone India — subscriptions without activation and deducting the available balance and refusing and blamint other internet

Address:

Pondicherry, Puducherry

1st june early morning 4.40 AM i got a SMS, Hello! Glamour Zone pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs. 90 has been deducted. Your current Balance post service activation is Rs. 98.395. To deactivate SMS STOP to or call 155223 ( toll free). Surprised as i didnt requested this service and i called that 155223 and for deactivation dial 1, did it and got an SMS at 5.08 AM Your subscription to Glamour Zone pack has been deactivated. No refund come. Again at 5.07 AM, Hello! Deals Pack Weekly service is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of Rs. 35 has been deducted. Your current Balance post service activation is Rs. 63.395. To deactivate SMS STOP to or call 155223 ( toll free) Once again i shocked and Surprised as i didnt requested this service and i called that 155223 and for deactivation dial 1, did it and got an SMS 5.39 AM Your subscription to Deals pack Weekly service has been deactivated. No refund come till. Again 2nd June 8.59 AM, Hello! Super Models Club pack is now active on your number, as requested. This service is valid till[protected] and a 7 days renntal of Rs. 35 has been deducted. Your current Balance post service activation is Rs. 18.795. To deactivate SMS STOP to or call 155223 ( toll free) I ignored and trying to get some professional approach from experts. Again 9 AM, Hello! Radio Unlimited service is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of Rs. 15 has been deducted. Your current Balance post service activation is Rs. 3.795. To deactivate SMS STOP to or call 155223 ( toll free) Shocked, Vodafone is stealing money when my door is closed tightly and when i feel i am secured. Today i called the customer care 198 and other side a person attended the call and said Dinesh kumar, How may i help you? I explained the issues. He said it is not Vodafone, it is you requested, so that vodafone did I refused, as i didnt did it Then he said, it is not Vodafone and not you, as your internet pack is active, you clicked, For your information, I am using only whatsapp in mobile, no other internet. He said no it is not Vodafone did. I explained, yes i am using vodafone internet pack for whatsapp, How come you can take this, He said, if deactivated by customer care, it is possible to refund, since it is deactivated by me, No refund can be given. For that i said, i may go for legal approach as you are stealing simply from my pocket, i am helpless to control this. He said, he will give back 50 Rs as common refund for this, that will be activated in 2 hours. I asked as i am not requesting for this, and i was using customer care approach to deactivate as given in the SMS, you should pay my full amount. He said he didnt have any option of full amount. As i asked his name again, He said Dinesh kumar, i asked which and where is your office located, as i have to send a notice on your name since i requested, you didnt accept my and not apologized what you did. he said ask vodafone related question, we will not answer other question Till now i didnt got any refund, He gave orally complaint no[protected] and after an hour i got a sms Hello! we have received your request.[protected] is the request number for your reference. Thank you. What is this?