[Resolved]  Vodafone India — vodafone store staff lost my dl

Address:Faridabad, Haryana, 121010

Sir,
It's regarding the irresponsible behaviour shown by Vodafone store staff. Actually i visited Vodafone store located in Sec 21 S.C.O 150, Ground floor, Shopping Centre, Sector 21C, Faridabad, Haryana 121001 on 08/08/17 regarding conversion of my postpaid number [protected] to prepaid for which i have provided my Driving licence as an identity proof, during the further process they lost my DL somewhere. When i asked for it they(Ravi kumar[protected]) told me that they will post my DL by courier because that have been stuck behind some almera so i returned to home and waited for that to came but nothing i got even after a week. So i again visited Vodafone store on 14/08/17 and ask them about the matter and they are saying, that 'we are unable to get your DL out of that almera.
This is so irresponsible behaviour, how can they lost something that much important thing of their costumers.

I want you to look into the matter as i have to claim for my car insurance and i can't drive without it as well.

Thanks

Vikas mahur
[protected]
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Sep 28, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Aug 09, 2017
Parthipa's response
My vodafone number [protected] was blocked for sending sms from one month . When i asked customer care they asked me to register in TRAI. I have sent sms only to my friends. But without giving any alerts they blocked my number. how to unblock?
Aug 09, 2017
Parthipa's response
My vodafone number [protected]was blocked for sending sms from one month . When i asked customer care they asked me to register in TRAI. I have sent sms only to my friends. But without giving any alerts they blocked my number. how to unblock?
Verified Support
Aug 28, 2017
Vodafone India Customer Care's response
Hi Vikas Mahur,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India
Complaint comments 

Comments

My vodafone number [protected] was blocked for sending sms from yesterday night. When i asked customer care they asked me to register in TRAI. I have sent sms only to my friends. But without giving any alerts they blocked my number. how to unblock?
Am already changed my vodaphone plan changing request submitted .And three months over bill and additional bills pay to me informed customer service
Sr gudmorng actually muje pta ni that ki markrting k registration krna hoga but ab mai trai registration krva liya hai apne company name se ab kaise activate hogi meri sim... my no [protected]
Dear Sir Please help me. Don't Want refund my balance Compani.
Please, give me the details of a number [protected]. I got 5 miss calls from this number, and I can't figure iut ehose number is this... Please email me the details on [protected]@gmail.com.
2nd time they not allowed to port out and getting Bill from last 3 months without used, and rejected porting requests with error Outstanding bill not zero and my no [protected] is COC will getting paid from company after submitting bill to company

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