[Resolved] Vodafone India — Wrong charges from continuous 2 month billing

Tanesh Chimankar

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	www.vodafone.in

I got charged wrongly rs 25 in previous bill i complaint about it they replied me by mail that 25 will be reverted back in my account but they didn't.

And the height is they again charged me wrong and this time double rs 50

So total of rs 75 charged by vodafone but they call center executive did not listen this time and if i requested to them to tramsfer the call to seniour or other esacaltion team they are just say ok and put me on hold for more than 30 min and this happens more than 4 to5 time

I am just # up with vodafone servise

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Jul 8, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

May 30, 2017

ap22259's response I santosh since 2010 regular customer of vodafone i found very bad netowrk in my rural are basicaly east U P so i want improov this issue

May 30, 2017

ap22259's response Same problem netowrk issue in east UP city name akbarpur otherwise i will be close of vodafone number

Verified Support

Jun 07, 2017

Vodafone India Customer Care's response Hi Tanesh,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Comments

ap22259

from Ghatampur, Uttar Pradesh

I santosh user of vodafone since 8 years
In my area very bad netowrk service of vodafone so i want improov vodafone service in rural area basicaly east U P

[email protected]

from Anta, Rajasthan

I have recharge of Rs348 on 1st may .it has unlimited calling and 56 GB net .I getting net but I can't call to any one until Customer Care also.I want solution immediately.

yoganand.hsn

from Bengaluru, Karnataka

My no [protected] im facing serious call drop issue ..and speech break

Arhanm

from Bengaluru, Karnataka

My vodafone [no.[protected]] was stolen by someone while I was traveling in a bus one week ago.please block ths number as soon as possible..because some one is misusing it

Vodafone India Customer Care's response, Jun 7, 2017

Verified Support

Hi Arhanm,

Please get your SIM blocked by calling our Customer Care number from any phone. We suggest you call 9811098110 to reach Delhi phone support team for assistance. You may refer http://bit.ly/1VHVRiU and select your circle to know Customer Care number for your respective circle (standard call charges applicable). You may also dial 199 from any Vodafone mobile phone (chargeable at 50ps/3 mins for agent access). We request you to kindly visit the nearest Vodafone Store with valid Id and address proof to obtain a new SIM (SIM replacement charges applicable). Kindly Refer http://bit.ly/1NG7XFx for valid Id & address proof documents and http://bit.ly/1VHVKno & select your respective circle for information on Stores. Do let us know if you need further assistance.

Regards,
Vodafone India

V&T group company

from Pune, Maharashtra

Please disconnect my vodafone no [protected] soon as possibale

Vodafone India Customer Care's response, Jun 7, 2017

Verified Support

Hi,

We will have one of our executives to get in touch with you.

Regards,
Vodafone India

Raghwendra Chaudhary

from Delhi, Delhi

Hi,

I have lost my mobile ..Pls block my postpaid sim..my number [protected].

Thanks in advance.

Palakshi Bansal

from Ahmedabad, Gujarat

I never applied for dotbot service and 75 rs just got deducted from my account... I don't even know what is this service for ??