Vodafone India Complaints & Reviews

Sir, I have been trying to connect to helplines since the last 6 days but none of the helpline numbers: 198, 199, [protected], [protected] are working for my Prepaid mobile number: [protected]. I had complained of fluctuating 3G data connection due to which I experience continuous switching over from 3G to E (Edge). I am paying for 3G but continuously getting low grade speeds. Even after complaining nothing has changed. I also dislike the fact that being a Vodafone customer I cannot connect to the helpline. I also called [protected]. This time the call was received but the Customer Care Executive, one Mr.Sumit received the call and told me that it was Mumbai Prepaid Connection section and that he could not help me because my connection comes under the purview of the M&G (Mumbai and Goa) section, and that I should call [protected]. But I had already called this damned number almost ten times. Further, I hated being charged Rs.12.50p for the call to this Thus I feel Mumbai Prepaid Connection section. It is indeed shocking and humiliating that being a Vodafone prepaid customer I had to shell money for the deficiency in services at their end. I am, therefore, compelled to complain that I am not at all satisfied by the services. Correct this problem so that I can connect to helplines, as also get the 3G data connectivity rectified. If problems cannot be solved then I may be told of the same so that I can port my number as fast as possible, because it is the service that I vie for, and not costs. Joel Gomes

Sir my name VISHAL KUMAR my vodafone contact num is [protected], address. house no 22 guru nanak nagar back side of police station, banur teh. & distt S A S NAGAR MOHALI 140601 PUNJAB, in my phone i have no signal from til 07 aug.2015, , , when i port my num from idea to vodafone i face this problem... all time my phone have no signal..when i am inside my home i face this problem.i call vodafone costumer care many time but they never solve my problem... please solve my problem as soon as possible

Hi, I have reacharge with Rs 147 on 15 Aug 2015 for 1 GB 3G data for one month as this offer showing on my mo no [protected] by dialing *121# also vodafone cust support peoples said same(calling no 198) but after reacharge Rs 147 from a retailer benefit not getting. vodafone cust support peoples denied to raise a complain for this issue. Please help me. Thanks, Tanay Biswas Kolkata WB mo no [protected] e-mail id- [protected]@gmail.com

Dear Sir/Madam, i have purchased one vodafone postpaid number before 8 days from OM SHANTI CELLULAR, vodafone mini store at shop no-7, G.T Karnal Road, opp Birla mill, Kamla nagar, Delhi-07, Voda number [protected], it is not active till now, and i went to his store twice but he is not responding, he is not picking my phone. plz helm me out, it is very very very very very very very very very bed experience, plz take a necessary action agst this Vodafone mini store.

On 15th August 2015, when surfing internet on my phone (Vodafone number - [protected]), received a message saying rps 45 has been deducted for activating glamour zone service without taking prior approval from me. This comes to me as a surprise as it made no sense whatsoever and I had not made any such requests. It seems VODAFONE INDIA is finding new ways to cheat customers, when called customer care, they said it has nothing to do with VODAFONE. If it has nothing do with VODAFONE then how can they deduct money from my VODAFONE ACCOUNT??

I was using songs.pk and suddenly I receive a SMS of balance deduction of 35 Rs for mobile mela where as I never activated it. When I called customer care the executive is blaming me. I m using vodafone from last 8 years but never spoke to such a arrogant guy.. Please refund my hard earn money at the earliest. My mobile no [protected]

My Name is vikas grover and i have and idea connection whose number is [protected], i gave a request to port it from idea prepaid to vodafone postpaid, but still my number is not converted to vodafone. For the same i contact vodafone customre care but they refuse my request every time.

Hi Myself vanish. I have port my vodafone no. [protected]. I have cleared my all outstanding amount billed and unbilled and even i have deposit rs. 150 extra after this i have given request for port in BSNL. After that company make a bill of rs. 2700 and now they r asking me for payment. Plz take care of this matter...

I am using a number [protected] whose outgoing calls facilities are stopped by the company due to non payment of some others number which is already been closed by giving the request at customer care but they did not close...now they are saying to pay the bill of rs 2000...but the number is not in service from the last 10 months kindly help me out pls as the number is too important for me...

Dear Sir, This to inform you that a postpaid connection number of vodafone number stated [protected] has been a part of vodafone staff few months ago. due to personal issues, the person Leaked my personal info data of my vodafone number [protected]. Thereby I changed the number to resolve the issue, but now the person is not an employee of vodafone but has access to my data and is also using my pictures as their profile pictures from few days, sending me abusive languages. I request you to please give me your quick assistance and strict actions against the number. Thanks

Apologies for writing this e-mail for my Number [protected]. Recently on 3rd Aug, I placed a request in Vodafone Wakdewadi Store to migrate from Postpaid to Prepaid and cleared all outstanding. For some reason there was delay from Vodafone Side to convert this number to prepaid and my televerification is pending which needs to be done by dialling 117. Now I am travelling internationally in Trinidad, and I wish my number to be activated with incoming & outgoing services. But Since I am not in my Home circle i.e Maharashtra, I cannot dial 117 to complete tele-verification. I tried contacting Customer Care Over Chat, over [protected]/[protected], Nodal Office over email to help me, but no-one was able to help me in getting my sim Activated. As you are aware that after dialling 117, there will Address & other detail verification done from Vodafone Side, and this would be done by some individual and not by system, so I requested everyone to connect me to that number, but all in vain. And my request were kept un-heard by giving me process reason. Complaint Reference Number: [protected] And for every e-mail response, the team is taking 2 working days to reply, which is quite frustrating. I know this is the process to activate any new customer, but I need some other way around to do so. Sending my SIM back to India, just for verification will cost me ~3-4K INR. If you are also giving me same suggestion, then I don't have any other option than to send this SIM to India at my own cost. I need this number because I am using this since 2006 and at all the locations this number is registered for PIN/Security etc. I Hope You understand my Concern and will provide me some fruitful solution. Regards, Vinod Dhure +[protected]

I hd availed the data card plan rs.249 on 12.08.2014 & the same is showing plan exipred on 14.08.2015 where as it should continue for 28 days. in stead my mobile balance was deducted dont.know for what reason. the plan was giving 650 mb i have hardly used 1-2 hrs max. where the mbs gone. earlier on 30.07.15 this has also happen & i thought i might have used the data & mobile balance, but i presume the company is using un fair & corrupt business practice. i even tried to contact the company but got no response over phone & web site, it seems they are just duping the common public. i tried to search the details down load it is showing 14=08=15 at 6 am morning( some thing doubtful) the company should give the particulars transparently & refund the money to me this time & previous time. a details inquiry of all dealings of the company should be investigated. whether i should go for consumer forum for all detail & for refund of money, ihv all company sms my number [protected] sudhansu

I am using a Vodafone postpaid connections number given below and from last 1 year we are facing the pathetic network issues and i hardly get good network coverage there.The network coverage is pathetic. Calls are dropping, internet 2G, 3G not working, also for making a cal we have to go outside house whether it is day or late night. Complaints has been raised several times but no resolution has been given till now. And when i called customer care they are very rude and not able to give the proper solution. please have a NW team visit my location meet me once they are there, so that i can explain my issue. Vodafone is behaving UN-seriousness towards my problem and wasting my time.

My mobile No is [protected], i have not send any sms to anyone but still more 70 rs has been deducted within 24 hours, i got popup message that last sms cost 1 rs. i get this message multiple times and within half hour i watch continous deduction from my balance, i checked my outbox but i dnt found any message which i send, i want refund of my bal

My number [protected], because of wrong PUK given by vodafone got blocked. They told me to go to vodafone store and ask for replacement sim card. I went to vodafone store and they said you are not the account holder. it is some SMITA PATKARE. Well I dont know who she is. And I was using this number since last 8-9 months and they are saying that it is active only since last 3 months which is not true. My name is NITESH JAGWANI and I was always the account holder hence I should be the one now as well. It stopped working because of sim card getting locked because of wrong PUK provided by them. And online chat on vodafone they say that you were not using it since last 3 months well thats so funny.

My Vodafone no is [protected]. Vodafone has charged me around Rs. 25000 for making and received around 4-6 international calls when I was on move. Their claim is that I have used data. In fact, I had not enabled data connection at all during the dates of their claim and I was only on WIFI. Their claim is that, even when I use WIFI, they enable/activate data connection even if we do not enable data connection. Following are their contention. This facility I have not asked for. 1. Automatic check for email: Customers who set their device to automatically check for emails in 15, 30, or 60 minute intervals are incurring international data charges, even if no email is downloaded. In case correct procedure of logging out from surfing session is not followed, connectivity with the server does not get terminated, hence leading to data transfer at frequent time intervals. Hence it is advisable to log-out properly before terminating a session. 2. When you use WIFI signal on your handset or device and WIFI signal happens to fluctuate or goes weak, your device will automatically fall back on mobile data and will attract mobile data charges as per data plan subscribed. I re confirm that I had not enabled data connection and did not request for above options/facility. Please look into the matter Thanks Giridhar Advocate

I am using vodafone Postpaid No: [protected]. I have raised several complaints since many months very frequently only for the same 2 issues. Issue-1 :- Network quality is very bad. Complete call drops/ calls failed. Issue-2:- Missed Call Intimation Services not at all working. Just wasting 30Rs. Monthly Rental since many months. I would like to inform you that, I am finding these problems, only for my particular no. when compared with neighbour vodafone user. Regarding the same I have raised many complaints, but network people are rejecting that, network facilities is not different from No. to No. I don't know how to make them understand. Please help me in the needful

Dear Sir, i would like to inform you that I am suffering Poor Network related issue in Vodafone Phone No. [protected] DATA and Voice both, from last 4 month, Multiple time I had complaint, but Vodafone call center people forcefully close the complaint every time without rectify the issue. Address: House No. 938, Ground Floor Sector- 15, Vasundhara, Ghaziabad-201010 Regards' Shyam Prakash Sharma

Sir, I am regular customer of Vodafone since 1998 & I have three sim of Vodafone [protected], [protected], .[protected] & out of which two sim [protected]&[protected] is in one dual sim mobile & I gave request of 3g internet of 175 rs plan in mobile no.[protected] & I never give any request to continue internet in mobile no.[protected] but still company has charged the internet in my both sim of July-2015 bill so pl.deduct the wrong charge of rs.480/-from mobile no.[protected]

When i done a call to custumber care to ask about internet the excicative was not able to answer my question so after that call end i had recived a messagein my mobile the message was ( HI YOU JUST SPOKE TO UTTAM LAMBHAJI KIRWALE LET US KNOW IF YOU WERE HAPPY WITH THE EXPERIENCE. REPLY TOOL FREE WITH Y OR N) so because i was not satisfied with that call so i replied no after a 5 minute my sim card has been deactivated when i called again to custumber care to ask why my sim has been deactivated they are telling me that you said to deactivated sim but i never said like this i dont know now what to do please help