[Resolved]  Vodafone — Misleading & Cheating the Customer

Address:

Ghaziabad, Uttar Pradesh

Hi, This complaint is regarding the inconvenience caused to me by Vodafone India. Due to the no. of interrupting promotional calls & messages I was getting daily from Vodafone, I requested them to activate "DND" (Do not disturb) service for my number. However, even after requesting for the service "twice" & also after receiving the activation message for the same, I don't know for what reason, those irritating calls & messages never stopped! Today after getting 10 such disturbing calls & messages during the whole day, when later in the evening, I "once again" called at the customer care of Vodafone & explained my issue, I was asked to "once again" make a request by sending the attached picture of the message. Thereafter, I received a message from Vodafone that my request can't be completed, which also you can see in the picture attached. Frustrated, I think its a huge waste of one's time, energy & money by calling every now & then at the Vodafone Customer Care for a persistent issue when all they can do is nothing but fool their customers! A strict action is highly recommended.