[Resolved] Vodafone — refund for paid unsuccessful recharge | |||
I, koustav dasgupta, have attempted to recharge my mobile number, [protected], through my vodafone app of my mobile on 30th january 2019. I paid successfully rs. 458. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. I have got another message, which is "sorry, we could not process your recharge of rs. 458.00, order id:[protected]". Was this information helpful? | |||
Mar 17, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Vodafone India Customer Care's response Hi! That's not the experience we want you to have. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||
 3 Comments | |||
Comments
I am having the same issue and i got same message fornthree attempts of transaction. 199 also doesnt connect for reaching out cust service
Reply
pikachu 43's reply, Nov 11, 2020
did u got refund?
I switched to postpaid from prepaid, and as the old sim got deactivated, inserted new one. I tried to recharge through vi app twice, 1st i did 129rs and it said Sorry This recharge is not available, but amount got deducted, then i did 199rs, and same reply message, but amount deducted.
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