[Resolved]  Voltas — voltas | service request not fulfilled since 1 month

Address:Model TOWN, Jhajjar, Haryana, 124507

I purchased ac (Ac-1.0t-wac-125dza-voltas) from n. R&co-2017. Railway road. Bahadurgarh last year. I have reached to shopkeeper 4-5 times for repair. Everytime i contact him, he says he will send voltas guy but never ever has the voltas guy came to home. It has been more than 1 month of follow-up. Could you expedite? And send the maintenance person right away.
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Voltas Customer Care's response
Dear Customer(Manjarisharma10),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 02, 2019
Voltas Customer Care's response
Dear Customer(Manjarisharma10),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Neraly two weeks for my problem with ac it shows H5 error. Service provider provide did not provide any solution. So please help me to get out with the problem as soon as possible. If he didn't solve which replace this ac.
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Dear Piyush,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 4, 2019
Verified Support
Dear Piyush,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I have purchased an ac previous year but did not work properly. Ac is not cooling.
I have complaint 10 to 15 times to customer service but problem remain same.Please look in to the matter.
Please resolve the problem as early as possible.
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Dear Customer(Sunilrishu),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
PCB damaged by the service technician taken away SR cancelled with bad and doubtfull intension after harassment/delay for 5 days
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Dear Customer(rattansh07),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 4, 2019
Verified Support
Dear Customer(rattansh07),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
My amc papers not delivered yet i paid for my voltas window Ac for Amc in previous month on 15/3/19 but now its become one month .
the employee of voltas is responding me and didn't receive my call also .

please solve my problem

I'm very harassed or disappointed by voltas and i think that i have mistaken by
purchased this brand.
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Dear Customer(rambo235),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information