Whirlpool India Complaints & Reviews

Purchase double door refrigerator 292L 3 star rating from Whirlpool website. It was delivered next day. Immediately called customer care number and registered request for installation and Demo. Even after five days no installation/demo done. No one contacted. I called customer care many times, each time they say they will make this high priority and installation will be done immediately. But no one contacted back.
Ticket: BAN[protected]

On 12th April 2022 I have purchased Whirlpool double door refrigerator from my hard earned money which cost 30, 000.I am using it store my Dairy products and Medicines. But since two days refrigerator is not cooling and working, same day i have complained about it and next day technician visited but he gave me a time of 1 week for part replacement, Because of this i have lost lots of my milk, dairy produce and Medicines and going on.I AM LOSING MY MONEY DUE SPOILAGE OF MY DAIRY PRODUCTS AND MILK, I AM LOSING AMOUNT OF MONEY OF RUPEES 2, 000 EVERYDAY, I AM IN HIGH INCONVENIENCE, CONTINUOSLY LOSING MY MILK AND MONEY, I WANT COMPENSATION FOR THIS OTHERWISE REPLACE THE PRODUCT I AM IN LOSS OF THOUSANDS OF RUPEES

I have a refrigerator with the freezer unit at the bottom.
It stopped cooling in the upper unit, freezer works fine.
I had third party extended warranty from onsite go and have raised several service requests to have this issue fixed, every time they change one part or the other, still the issue remains, motherboard, cooling fan, some sensor has been replaced but the issue remains.
The technicians are clueless about this unit and everyone says the same thing, that this particular model has some manufacturing defect.
Can someone please address this.
Either get this issue fixed or let me know what options do I have.
I have been running after this for almost two months now.
Someone kindly contact me on [protected]
[protected]@gmail.com

Placed order for 340L double door fridge on 10.06.2022. Order number[protected].
Canceled by company today 13.06.2022.
Refund not received.

I’m terribly disappointed with your after sales service.
I purchased a new refrigerator in Bangalore May 2022 and notice that the cooling is very low. The food kept in the fridge gets spoilt.
Your technician visited my home on 4th June and confirmed that gas is low and it has to be filled by another person.
I made lot of calls to customer care and they assured me that someone would visit within 3-4 hours. No one has even bothered to contact me.

Not good cooling of freezer with new
whirlpool double door
refrigerator

The fridge was purchased in Aug 20 and since the time of installation it was not cooling properly. No ice was formed in freezer.

Complain was lodged and the technician advised for voltage stabiliser, which was installed with our any effect.
On consultation it was told the fridge is OK and yo be set to setting for better cooling.

No repair could be undertaken because of COVID . Now the warranty has expired, ; and the technician who visited said that the fridge was functioning properly. When told about the back ground he said this requires gas replacement which can take place in workshop and the charges are 3000/.

I believe the service centre deliberately misguided us and cheated us not t undertake repair during warranty period very well knowing that the gas leak has taken place.
I have lodged a written complain via e-mail on 05 Jun 22, but nothing has happened till now.

The fridge should be repair free of cost.

Purchased in 2018. Stopped using in 2020 due to covid. Again now started to use. Now it has a problem and has to replace full bearing set worth 5800, that to with warranty of 6 months. What if the problem repeats? We are only 3 members in home. Not much clothes to wash. Is it worth to buy Whirlpool products

Hi, I bought a refrigerator on April, 2019 but within 3years it has started malfunctioning.
A technician from service centre came and said it had some technical issue. It is giving no cooling, double door fridge but it's main door is not properly closed. No one from customer care is helping. I paid almost 20, 000/- for this refrigerator and For the last 16/18 days I have been getting harassed. No one taking responsibility to solve it.

THINK TWICE BEFORE PURCHASING THE FAULTY PRODUCTS OF WHIRLPOOL.

Kalpana Pradhan.
Kolkata.

Why whirlpool is charging 2600 rupees for gas refill during compressor replacement under warranty.
Does Refrigirator coolant gas that much expensive?

[protected]
War[protected]

Divesh
from Noida
Dear sir, i have taken amc for my whirlpool washingmachine for 3 year via iccs service provider (Nominated by whirlpool).
but whirlpool customer care says AMC is not being shown to their system. thats why i am getting charged for every service visit and getting fully charged for any part replacement.
After contacting so many times via phone no reply from ICCS.

It seems i am not left with any option, recommend everyone not to take amc via iccs provider.
very bad experience !!

If you want to do amc, better go directly to company website, might you get better response.

Rgds
Divesh

I Purchase whirlpool washing maching 4 years back. Now its prime mover is not working which company claimed under warranty for 10 years. They are not responding and giving silly excuses and asking for 7000 .

Whirlpool and its service centre are cheat dont trust them and buy any product.

I purchased a new AC from Whirlpool. It has been four days since delivery and they have not installed the AC yet. No number of calls to their customer care or service centers makes any difference. Their service is pathetic and I will never buy from them again.

My contact number is [protected].

Hi, I bought a refrigerator on 24th May. After 3 days from purchasing the installation executive came and let us know that the refrigerator had some technical issues and he took the steps to replace the refrigerator. We got the refrigerator replaced but within 6 days the refrigerator stopped working again. It is giving no cooling. No one from customer care is helping. I paid almost 40, 000/- for this refrigerator and For the last 15 days I have been getting harassed

THINK TWICE BEFORE PURCHASING THE FAULTY PRODUCTS OF WHIRLPOOL.

My order ID[protected]
My contact number - +91-[protected]

I had lodged a complaint regarding an under warranty whirlpool fully automatically washing machine that the water heater is not working.

After visiting, the technical team confirmed that it needs water heater replacement but in spite of that I had waited for 3 months but did not get any replacement.
I did many follow ups on call with customer care but got only false promises from your side and every time without fixing the issue they closed my complaints, without asking me even whether the issue is resolved or not.
Even mailing to the regional heads/CEO is not getting any response below is the snap of that mail.

This delay will hamper my warranty period.
Would you please help me out here, else I have to visit consumer court?

Regards
Hassan

We had purchased refrigerator from sales India in Ahmedabad Gujarat, After that since from last 2 years we are facing problem with it. We continually complaint for repair. Currently from last 2 month our refrigerator having Cooling issue every second day i have to complaint about that, and i have to pay visit fees and there are no solution. So their Engineer suggest to take Annual Maintenance Contract on 31/03/2022 from N K enterprises which is located in vadaj Ahmedabad, This agency is authorised service partner. But there are not a single solution about problem. After many try they suggest to replace refrigerator. In this tearms they have charged me 8, 000 for Annual Maintenance Contract which is useless for me now N K enterprises counting 4, 000 of it, Which is not worthy for us. and company not giving proper cost of our refrigerator value. They want to charge maximum amount of new replace refrigerator. Here is uploaded my purchase invoice and AMC Invoice.

We had purchased refrigerator from sales India in Ahmedabad Gujarat, After that since from last 2 years we are facing problem with it. We continually complaint for repair. Currently from last 2 month our refrigerator having Cooling issue every second day i have to complaint about that, and i have to pay visit fees and there are no solution. So their Engineer suggest to take Annual Maintenance Contract on 31/03/2022 from N K enterprises which is located in vadaj Ahmedabad, This agency is authorised service partner. But there are not a single solution about problem. After many try they suggest to replace refrigerator. In this tearms they have charged me 8, 000 for Annual Maintenance Contract which is useless for me now N K enterprises counting 4, 000 of it, Which is not worthy for us. and company not giving proper cost of our refrigerator value. They want to charge maximum amount of new replace refrigerator. Here is uploaded my purchase invoice and AMC Invoice.

Sir i bought a whirpool refrigerator from M/S JINDAL ELECTRONICS HATHRAS ROAD RAYA MATHURA UP 281204 on 4 april 2021 Gas had leaked after 15 days of purchase and gas had leaked again and again in short intervals of time the gas had leaked 6 times from the refrigerator the service center technician had not repaired refrigerator properly under warranty period now they charges me for changing various parts of freeze freezer and heating condenser
I want to replacement of refrigerator kindly contact me

I raised a ticket on[protected]. they took One Month to say the Product is not available. and they told raise another ticket for replacement with new Product. so. i raised a new ticket on[protected]. After that they delivered the wrong Product instead of Correct one. Now, they Closed the Ticket without giving the Proper Solution. Again i placed another Ticket to resolve the Issue on[protected]. Still today, no response from the Regional Manager or Area Manager.

The Latest Ticket Number : VIJ[protected].

Please tell me when the Product will be delivered.

Ac not working properly last 4 year..so i refund my money