Whirlpool India Complaints & Reviews

Hi, I am lena shabeer. I purchase .whirlpool triple door fridge from military canteen ... I have compressor issue.
For rectification I need duplicate copy
without bill I can't get the compressor repaired.
Please send me copy of bill on my email ID : [protected]@gmail.com
I have date of purchase. Serial number and and other details are mentioned in the sticker

Whirlpool washing machine repair service. Our washing machine drum stopped working. It was brought in Sep 2018 year. They provide oly 3years warranty service. Since our deadline crossed the warranty period. We used paid service for repairing our washing machine. For diagnosing the problem the technician charged Rs.480/- then he claimed to change few parts which is repair. And said it costs around Rs.7000/- Our washing machine is 10kg top...

Last week the technician came home and told the issue is fixed….but the problem is still there….the technician is not receiving our calls ….even the person who assigned the technician is not receiving the call…The technician charged 4500 and did ntng….whirlpool provide worst service…no one responds properly….it’s been 20 days since the issue has been raised and they don’t care

I bought whirlpools 292L frost free double door 3 start convertible refrigerator on April 2nd of 2021.

It is not working properly from Oct 2nd. So far I have raised 5-6 complaints and technicians are just coming and going without fixing the issue.

If you guys just can't fix it, why do you manufacture it and why are you selling this stupid products to the people.

I would never ever buy/recommend whirlpool product again.

I had bought whirlpool refrigerator 3 years back and it stopped working all of a sudden. I called customer care and raised a complaint. Whirlpool service person visited and informed that compressor is gone and has to be replaced as compressor is covered under warranty he told he will get the new one and fix it in a week . He took the nonworking compressor and service charges. Its been 3 months and i am calling them almost everyday but No response from them. Pathetic service from whirlpool please help.

Both the PCB and compressor got damaged in 7 months o[censored]sing it. The service provider's assistance is of no use and they were very rude.

I bought a Whirlpool Refrigerator last year Dec. I got a call from Whirlpool stating my waranty is gono expire in few days and sent a link to renew it. After I paid the amount they just sent me some paper with duplicate address as the contract.No Whirlpool symbol or anything in it.Whirlpool should get this websites blocked

Hello, My fridge is not working from last two months and service center is not providing any resolution. After two months they are calling and asking that fridge will not be fixed and company will provide replacement for this by paying 40% cost. Since I have bought this fridge in Oct 2019 with Addition warranty of 3 years and problems started after 1st year. Kindly have a look on priority or i need to take legal action on this.

Details are mentioned in attached image.

Since we've bought the top loading machine from Whirlpool, we've been facing exactly the same issue: 'drum gets stuck' for some reasons and because it doesn't move the way it should be, the whole of machine starts moving as the jammed drum tries to move.

This may seem like an ordinary issue but there's not even a single month this issue doesn't surface in our house. We are two people and not many, so you can imagine the amount of clothes which is been washed and yet regardless of that machine jams every month.

Either the company should fix it in such a manner that this issue shouldn't appear before 3-4 months or replace the machine. Regardless it is company's job to look at this issue.

[protected]@gmail.com is my id. Please reach out to me here for more details, if required.

Thank you.

I purchased a Whirlpool intellifresh refrigerator on 30 Nov 2020. The whirlpool executive who came for installation said that it's mandatory to have a whirlpool stabilizer and I purchased it from him paying 2000 rupees. 3 Days ago cooling stopped working. After raising a support ticket with whirlpool, the executive visited my house and said the compressor is gone and needed a replacement. The charges will be Rs.413(visiting charges) + 2950(Gas refilling). When I asked how can a new compressor get repaired within a year of purchase while the company claims that their product is high quality and reliable. The executive mentioned it could have been happened due to a spike or high voltage. In that case, I don't understand why you people selling Whirlpool stabilizer to customer when it cannot control a spike or high voltage. On the other side, the charges for visiting Rs.413 and Rs.2950 for gas filling are unreal. For the first time, I purchased a product of whirlpool and I lost trust in them. I will never buy another product from Whirlpool or I recommend this to anyone.

Hi,

My name is Gaurav Sharma my contact no. is [protected]. I live in Nimbahera District Chittorgarh Rajasthan. I have whirlpool fully automatic top load washing machine. My washing machine has been making loud noises and vibrating for a long time.
For this I called on your toll free no. and received Mr. DK Arora Sai Kripa Center's contact No [protected] & [protected]. Next day he sent a technician name Aman contact no [protected]. He checked the washing matching and said that there is a problem with its bearing and it will cost Rs. 1300 including service charge to fix it. Then he took Rs. 450 as service charge and said that he will come tomorrow to repair the machine with the parts. But still he has not come yet and even stopped receiving my phone. I called him more than 15 to 20 times. I have also called so may time to Mr. DK Arora but even he is not receiving the call any time.
After exhausting I called your toll free number. But from your toll free number also did not get proper response and kept saying that today he will come, tomorrow he will come but that day never came. After that I spoke to a senior person named Mr. Vishal Thakur on your toll free number. He assures me that he will definitely send the technician by 10.00 am tomorrow. But still nobody came.
I have given you my hard earned money as service charge but still my problem is not solved. I find this way of company like Whirlpool quite unprofessional. I cannot expect this level of service support from whirlpool.

Did I make a mistake by buying Whirlpool's washing machine and drown my money?

It is my humble request to either send your technician to some other service centre to get my washing machine repaired or else please refund my hard earned money to me.

I have a whirlpool 3 door fridge. Initially the compressor was failed and it was replaced by whirlpool technician from the service center as it is covered under warranty.

1. After a month fridge stopped working. Technician replaced some censors and after 5 hours THE FRIDGE STOPPED WORKING AGAIN.

2.The technician checked and told me heater got broken, had to take it to the service center and waited for 15days to replace and deliver the fridge. and after 3 hours THE FRIDGE STOPPED WORKING AGAIN.

3.This time technician told me that the timer was not turned on. He did some fix and after 8 hours THE FRIDGE STOPPED WORKING AGAIN.

4. The technician replaced the timer again this time and fridge worked hardly for one day and THE FRIDGE STOPPED WORKING AGAIN.

5. Now the technician saying that there may be some wires got cut and the timer is not turning the fridge back on.

Every time I had to call the customer service to raise the service request. But here my concern is why there is a new issue coming up every time the technician fixes one thing.

This is completely unacceptable customer service from the Whirlpool. I feel that technician is doing some fishy every he fixes one problem he intentionally creating another issue.

I can provide the service center details if needed.

Please help me. Right now the fridge is still not working.

Sir i booked one complaint on whirlpool customer care number. Then one technician came from G.S.Engineering, palawakkam chennai on 21st october and said the cooling coil and compressor also not working and should be replaced. and he said it will cost around Rs 10000.00 including filling the gas. and i said ok and he did the job. but after one week water was leaking and moisture was all over the outer body of the refridgerator. when i tried to contact the G S Engineering they are not available in any number in the reciept.
so when i contact the whirlpool customer care number they are sending different agency person now.
now he is telling the previous person is not done the work properly and it will cost Rs 4800 to rectify it. So how to contact the person who did the job already and get the fridge repaired properly

Am Dinesh from Madurai and am using Top load WM. 1 month back I had requested service and 2nd day one guy came and he said you have to change the board. Now am waiting a month still he didn't changed the board even not picked up my pH call. I called customer service 3 times pls arrange someone ASAP

PCB PROBLEM SAME TO BE REPLACED, COMPLAIN REGISTERED ONE MONTH BACK STILL NOT RESOLVED
My Address V.Adam Flat No 503B Ganpat Palace Bahu Bazar Ranchi 834001
Mobile No. [protected]

Hi team,

I have done the payment of Rs 6478/- towards AMC (Annual Maintenance Contract) plan of 3 years. Have received payment receipt from Whirlpool. Please find attached. Since then I have been repeatedly asking the whirlpool team for any update on the AMC welcome kit and confirmation on the activation with the start date, but there is no response.

As a customer I am not sure whether AMC is activated or not as there is no welcome kit received yet.

Kindly help me resolve this issue.

My email ID: [protected]@gmail.com
I also have email follow up, but unable to attach here

Thanks,
Lloyd

I purchased washing machine and now breakdown is there, i lodged a complaint in the company, their techinision visited and took the servise charges and sugested a part change. i said ok. but now they are sayin that part is not available and you have to purchase whole new produsct, i.e whole new machine. they are lloting me.

My name is Rema Samuels my phone no is[protected] my email address is [protected]@gmail.com am I purchased a number of items from Whirlpool in March 2020, including a dishwasher.. The dishwasher dispenser does not work. I contacted there 1800 line on October 2021, i was not able to speak to anyone, because they claimed that they did not have my correct telephone number on file. I was able to get to chat with an agent. she scheduled an appointment with a technician for Oct 10 2021. He came he looked at the problem, and he told me that he ordered the part. I am still waiting to get my brand for my new dishwasher dispenser fix. I have tried several times calling there 1800 number I cannot reached anyone I tried contacting them by email at www.wirlpoolparts, ca Its blocked, I have never encounter such frustration in all my dealings with any company. The only person that I am able to get through is the technician i been calling to get an updates on it. yesterday I contacted him, he told me to texted him with all the detailed, he called me this morning and told me that Whirlpool told him that I them and cancelled the part that is a lie. I need your help please. Thanks Rema Samuels.

Refrigerator lights not working....