Whirlpool India Complaints & Reviews

I purchased this refrigerator trusting 2 brands. One is Whirlpool and other is Croma. I do understand there can be issues with electronic products. If a product is causing major function issue within 4 months of purchase, then there is issue with Product. With such huge amount paid for a product we do not expect a names company to have defected or damanged product. As a customer I need a replacement of my fridge. I am not asking for refund....

Dear Sir I am complaining refrigerator not cooling last 4-5 days I am complaint customer care he assure me they will do but last 4-5 days not respond any man who will do it I am very very disappointed your product
Seriously if I knew it I never purchase
My mobile number is [protected]
My name is Navjeet Singh...

My refrigerator cooling is not working and product is ~8 years old.
I called the customer care and they told like person will visit next day and technician will call you,

For past 2 days I called them and they are saying same that technician will contact you.

Its very bad I am struggling a lot with the company people after service.

Please help

Best Regards
Smit Jainbr...

Hi Team,

I have missed my whirppol regrigrator bill
Could you please send a duplicate copy of it ....

We have Purchase Whirphool Double door refrigerator in Nov'20. now it is creating malfunctioning and all are items which we store in fridge is destroyed within 24 hrs. so we called service engineer, he came and examine the working and he found cooling problem it is not adequate.so he raise complaint for replacement . but we asked for Refund.
As we have lost our interest in this brand . service engineer offered 3 models and asked to...

Complaint ID: BAN[protected]

I purchased the refrigerator(Whirlpool 265 L 3 Star Inverter Frost-Free Double Door Refrigerator (INTELLIFRESH INV CNV 278 3S, Wine Flume, Convertible)) on October 2020, it was ok for 6 months. post we started experiencing all things kept inside the fridge was getting spoiled, we initially didn't realize it was defective fridge but each and every product was getting spoiled. After we checked the...

I am constrained to express my displeasure and resentment at the supply of a defective refrigerator by whirlpool india . I bought BMR double door Whirlpool Refrigerator of 325 litres in January 2021. The refrigerator didn't give me a trouble-free and satisfactory service even for a few days. The main trouble started in the freezing section of the refrigerator. After an irritating service for a couple of days, it stopped working all of a sudden....

Service Request Number RAJ[protected]
Service Request Number RAJ[protected]

The issue is I received my Washing Machine on 2nd June from Flipkart. I received a call
from the installation team that they won't come to install as my address is
very far from their office. I raised a concern with the customer care team
who falsely assured that the installation would be done by 8th June 2021. No one called...

Since 11.4.21 my master mind fridge was repaired by Hira Cooling Center 105 Dum Dum Road Kolkata 74 authorized service centre of your co being paid Rs 3500/- for Gas Charged not working.This...

On 11.4.21 m/s Hira Cooling Center 105 Dum Dum Road Kolkata 74 had gas charged & collected Rs 3500/- including inspection charges.but no cooling since repair...

I have been having unpleasant experiences from Whirlpool customer care support.

Concern is with an unsatisfactory service along with an non acceptable product

Washing machine loses it's balance while spinning and falls over. This is a customer safety issue. Wasn't it Whirlpool's responsibility to address?

Whirlpool customer care team has failed to take up the ownership and i am left with no choice...

Dear Sir

Last February I called up whirlpool customer service center about the problem of washing machine in Kolkata. Prabhu Roy was the mechanical engineer came and said that PCB was damaged and need to replace PCB. He said that the cost was Rs 5600 including service for Whirlpool PCB. He also suggested to buy Universal PCB from him and it would function same as original PCB, cost would be Rs 3500.

As per his...

I had bought whirlpool dc 305 f 2020 single door refrigerator in November 2020. Since the day I bought it, neither a proper service boy came for installation nor demo. Moreover, water is continuously dripping from freezer into other racks of the refrigerator drenching and destroying other eatables in the fridge. Cleaning it every day has become a ritual. The chiller tray is also of a faulty design since water is leaking beyond it. I have...

Dear Sir

Last February I called up whirlpool customer service center about the problem of washing machine in Kolkata. Prabhu Roy was the mechanical engineer came and said that PCB was damaged and need to replace PCB. He said that the cost was Rs 5600 including service for Whirlpool PCB. He also suggested to buy Universal PCB from him and it would function same as original PCB, cost would be Rs 3500.
As per his suggestion...

The Whirlpool fridge that we bought about 8 months back has stopped working. It is not cooling at all and despite raising several complaints, there has been no resolution at all. Three service engineers came to fix the problem but it is not fixed yet and since their visit, Whirlpool has been silent and non-responsive to our complaints. It is very frustrating and unbelievable that Whirlpool can neglect their customers like this. I vow not...

Last month I called up whirlpool customer service center at[protected].Had a word with one o[censored]r executive about the complaint of washing machine .It's not working till date no mechanical engineer had come for repairing it had been one month and the reason is lockdown in Delhi.Now as we know every thing is going to unlock soon can u send someone who can start so called WHIRLPOOL SEMI WASHING MACHINE which I bought by mistake .will never...

Sir
I purchased the refrigerator in Faridabad one month ago.
It has been not working since purchase. The engineer told me to repair but I want the item replacement as I purchased for 40k and only one month ago... the area sales manager Faridabad mr Ashish ([protected])has refused to take the replacement. So I request you to kindly do the replacement as I invest my money to the most reliable and trusted company..
Dr....

Dear sir,
I have lost my whirlpool washing machine bill..kindly provide me duplicate copy on my email id [protected]@gmail.com.. My washing machine SR Number CH[protected] . Buyer name - Birender...

I bought washing machine 4 years back for 10000 and now the service engineer is telling the bearing has worn out and will be costing 5000 which is absolutely ridiculous. I hardly used the washing machine....

Product purchased through CROMA in Dec'20 Invoice no. SLA[protected] Time Stamp: [protected]:37:20
Model : 355LIFPROBMINV370ELT+3SOS. First complaint raised in Apr'21 when no cooling was observed. Technician informed that ICE formation in freezer compartment ( this model is supposed to be FROST FREE). Technician before visiting advised to switch off for 8 hours with freezer door open for ice to melt. After his visit and some settings...