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WNS Global Services Complaints & Reviews

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Updated: Jun 24, 2026
Complaints 113
Resolved
18
Unresolved
95
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WNS Global Services reviews & complaints page 6

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R
rajagopalmano
from Bengaluru, Karnataka
Jan 18, 2011
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Address: Bangalore, Karnataka

MY DAUGHTER (M CATHERINE LAVANYA) PF CLAIM (CODE NO. KN/35411/0007) HAS BEEN FORWARDED THROUGH MY EX-EMPLOYER IN APR 10. COMPANY SUBMITTED THE SAME DURING JUN 10. THE PF CLAIM WAS PROCESSED IN END SEP 10 AND THE SUM OF RS. 2,28,083/- & RS. 39,455/- HAS BEEN TRANSFERRED TO MY SAVING BANK A/C NO. SBO1007166 VIDE YOUR NEFT UTR NO. SBINH[protected] DATED 05 OCT 10. HOWEVER THE CHIEF MANAGER INTIMATED THAT THE SAID AMOUNT HAS NOT BEEN RECEIVED IN MY CORPORATION BANK (DOMLUR) SAVING A/C NO. MENTIONED ABOVE. WHEN CONTACTED EPF OFFICE AT KR PURAM DURING 09 OCT 10, THE OFFICE INTIMATED THAT THE AMOUNT HAS NOT BEEN RETURNED TO PF OFFICE BY THE BANK AND FORWARD THE DETAILS FOR FURTHER PROCESSING. WHEREAS THE INDIVIDUAL HAS TO GO THROUGH ALL DIFFICULTIES TO FIND OUT THE DETAILS, HOWEVER IT WAS UNDERSTOOD THAT AMOUNT HAS BEEN RETURNED TO THE PF COMMISSIONER OFFICE ON 08 OCT 10 VIDE NEFT CORP[protected]A1000054M AND H000000000000283560200002. REAUTHORIZATION CLAIM SUBMITTED 20 OCT 10. THE CLAIM PROCESSED AFTER FREQUENT VISIT/ENQUIRY TO YOUR OFFICE. CHEQUE NO. 551782 AND 566335 DATED 11 JAN 11 FOR AMOUNT Rs. 232709/- AND Rs. 39455/- HAS NOT BEEN RECEIVED AT CORPORATION BANK DOMLUR, BANGALORE-71 TILL TODATE.
Aug 13, 2020
Complaint marked as Resolved 

WNS Global Services (P) ltd — Claim Not recived

Hi

I have still not received my claim.The claim has been SUBMITTED ON 15.05.2009 by WNS

PF No. – MH/THA/43037/003312.

Please help

Thanks
Sharon
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    D
    daninand
    from Pune, Maharashtra
    Dec 20, 2010
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    Address: Pune, Maharashtra

    I worked with WNS Global Services Private Ltd, Yerwade Pune from 11th July 2007 to 15th June 2009. My PF account no. is MH-43037 / 30647. I have received only PF amount Rs.35545/-vide cheque no.627164 DT 26/10/2009 which was deposited into my Bank of India A/C [protected]. This amount was for the year[protected]. I have not received the PF amount for the year[protected]. When I inquired with my company they replied they have sent all the relevant papers to PF office. PF office says they have rejected 10C form sent by the company. Company says they have not received any document. What can i do in recovering my PF money.

    Nand Dani
    Aug 13, 2020
    Complaint marked as Resolved 

    WNS Global Services Pvt Ltd — Non Receipt of PF

    I have been consistently following up with the Vertical HR(Ameriprise-Financiaal process) of WNS Global Services, Yerwada, Pune, for my PF withdrawal amount. The withdrawal form was submitted in the month of February 2008 and i haven't received any reply.

    Thanks,

    Bindu

    WNS Global Services Pvt.Ltd — Pf not received

    My name is gaurav kapoor and i had worked with Wns Global services Pvt.Ltd. (my emp id is 117863) From May 2007 to may 2008 and i had applied my Provident fund (PF) on 15 sep 2008 but still now i cant recieved my pf, my PF no. is MH/THA/43037/030032. Pls so the needful and in hw much time i recieved my PF.

    WNS Global Services Pvt. Ltd Pune — PF not recieved

    Hi My Emp ID:114796, i left WNS in August 2008, but till now I haven't recieved my PF amount.
    Plz look into this matter.

    Your response would be appreciated.

    Thanks & Regards,
    Irfan Shaikh
    Mobile:[protected]

    WNS global services Pvt.Ltd. — PF withdrawal

    I have submitted my PF withdrawl form through speed post on the 8.3.2010 but did not recieve any response .Even after talking to the HR team over the phone they denied to take my form physically .I visited WNS gurgoan on the 9.04.2010 but no one met me & did not picked the call .When i ask them over the phone about my PF they responsed rudely .Kindly help me as i am in need to of money .

    WNS Global Services Pvt Ltd — pf issue

    Hello sir .. I have worked with wns for almost two years . my emp I'd was u177000. After resigning am still struggling for my of amount. I never used to get my salary slip. That's why i dont even know my pf account number . i was working in magar parts tower 1.. Plz do the needful ..
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      F
      Frustatedude
      from Mumbai, Maharashtra
      Sep 22, 2010
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      Address: Mumbai City, Maharashtra

      Please find below some heart & mind crushing complaints against WNS Mumbai,

      1) WNS Global Services located at Vikhroli Mumbai, demands from the employees of the company to serve 2 months of notice period otherwise with legalize jargons, forcefully compel the employees to compensate with 2 months of gross salary in order to grab good career opportunities, health issues, Further studies etc....., its ridiculous!

      2) WNS neither fulfill the PF formalities nor pay it on schedule/time..its absurd !

      3) It does not pay relevant salary to those who get promoted to the next level, on the other hand it pays the new employees more/higher than the loyal old employees, which is so embarrassing bcoz those employees cant avail any credit facility from the market for eg. Loan, credit card etc.. its pathetic!

      4) Then if we try to switch another company we hardly get any hike in the salary coz of previous reason..........I am baffled......have I made a biggest blunder of my life after joining such a company?

      Please help and save most of the mentally OPPRESSED and ABUSED employees OF WNS.......HELP!!!!!!!!!!!!! HELP!!!!!!!!!!!!! HELP!!!!!!!!!!!!! HELP!!!!!!!!!!!!!
      Aug 13, 2020
      Complaint marked as Resolved 
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        K
        kamyrocks
        from Delhi, Delhi
        Sep 2, 2010
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        Address: Mumbai City, Maharashtra

        My name is Kamlesh Wagh and used to work in WNS Global services EMP ID 129042 and have left the job on 31st Aug 2009 and have applied for the provident Fund however its not yet credited in my Account i have checkd with PF team from WNS however did not get any satisfactory answer pls help .....so that i can get my money my # [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          C
          chhabria.girish
          from Madurai, Tamil Nadu
          Jun 18, 2010
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          Address: Pune, Maharashtra

          Dear Sir

          My name is Girish Chhabria, I was working with WNS Global Services - Pune. I had requested for the withdrawal of my PF and the company had submited the application form at the thane office on 6th January 2010 - Tracking No. MH/THA/43037/045490 however, I am trying to follow up since last 2 months on the thane office nos.[protected]/23 but the lines are either busy or not working. I am trying to get in touch with them everyday for about 1-2 hours but unable to reach them.

          Kindly take a note of that, and help asap.

          Thanking you in anticipation.

          Thanks & Regards,
          Girish Chhabria.
          +91-[protected]
          chhabria.[protected]@gmail.com
          Aug 13, 2020
          Complaint marked as Resolved 

          WNS GLOBAL SERVICES — PF not transferred

          I have left the company in dec 2007 only. I had filled PF transfer form to transfer the amount to my existing PF account in my present company but it has not happened. If companies actually cheat us in the name of PF the whole idea of saving hard earned money becomes futile.
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            T
            tanuj_bhasin1979a
            May 24, 2010
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            Address: Gurgaon, Haryana

            Hi Sir/M.am,

            I am an exemployee of WNS.I submitted my PF form in January and I had been waiting for my PF however it still did not get credited.Now after 4 months
            HR division of WNS is saying that they have misplaced my claim form which is unacceptable and some has to put full stop on these kind of careless.So
            please guide me what should be the next step because they are asking me to fill the PF form once again which will take another 3 to 4 months to get credited if it does'nt get misplaced.

            Thanks & Regards
            Tanuj Bhasin
            PF account number: MH/THA/43037/027683
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi
            I am an Ex employee with WNS having PF account no MH/THA/43037/103681. I have applied for PF long back. I have not received any update. Its very disappointing and to be honest its just because of the management that I have resigned from the organisation. Please update within 48 hours.

            Regards
            Adil Mehmood
            [protected]
            [protected]@yahoo.com
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              M
              MUKHERJEE SHOBHA
              from Mumbai, Maharashtra
              Oct 5, 2009
              Resolved
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              I filed my Incometax return for the assessment year 2008-09 on 23.7.2008 vide receipt number [protected] with the TRO & Assessing Officer, Range 7 Pune. Till date I have not received my refund amoounting to Rs.11,944 plus interest allowable. Presently I am in United States of America and I am watching my bank account everyday. It is now more than an year since I filed my return.How can I pursue the matter. I keep reading newspapers that the refund shall be sent to respective bank accounts. I request that the amount be credited to my accoount for which I shall be grateful. If any further details are required my mother Mrs.Geetha Mukherjee can be contacted at the local address given in the return or at mobile no.[protected].

              Shobha Mukherjee
              Aug 14, 2020
              Complaint marked as Resolved 
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                J
                jose
                from Mumbai, Maharashtra
                Aug 6, 2009
                Resolved
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                hi, am jose an ex employee of WNS Global Services. I want to make you all aware of the harrassment of terminated employees by the hands of WNS employers. The company rule states you have to give a 2 months notice period before leaving the company. However, if your are being terminated there is no logical way this rule can be applied to employees. But the company has its own way of taking "revenge' on terminated employees ..:
                1) They terminate employees without prior intimation
                2) They with held thier months salary
                3) They slap a legal notice for a sum of 5-6 times your months salary for not able to give a proper notice (ridicilous for terminated employees)
                4) Absloute no help frm the managers or TLs in this case

                In total its a big mess causing mental harrassment and agony in the employees mind..because your not only being terminated ..you are asked to pay a sum 5 times your months salary for nothing.
                IT is so absurd that a company like WNS has to resort to such means equal to robbing money from its employees. I hope someone takes this into consideration as I am subject to such harrassment and agony by WNS.

                Wish to get some inputs from fellow employees
                my email id is : [protected]@yahoo.co.in
                my contact number is : [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Being a current employee of this company, I am better aware of it. I would not suggest anyone, even to my worst enemy to join this company or this industry even.

                Couple of days back, when I reported my Senior Manager about the wrong doing of my Team Leader, as he was influencing me as a QC to hide the error finding for the sake of his own incentives in the Onshore report.

                The Manager and Team Leader along with HR framed me that how could I got influenced at the very first place & asked me to resign on the point. I was shocked after listening this.

                Though they always show that they have a perfect & non biased governance. its of no use for employees.

                After much of thinking, I decided to move out and I resigned from the company.

                Now, I have decided not to work with any BPO or a call centre ever in the future. I am recently completed a training and looking for a better change.

                May God be with WNSites.
                Even i had a very tough time when i was working there, the senior pay no heed to fellow employees problems. Better not to join...make others also aware about games WNS plays.
                Recruitment people are bunch of crap. They make you wait and require you to fill up application forms with stupid questions like, your religion, your facebook account, age, sex, work of your siblings, etc. These people do not know anything about "social responsibility" and "ILO standards".
                Hi, frnds even I've been. Facing the same problem. Before joining into WNS i thought i would make better career there but later i come to know that there will no growth at all and very next day i met group manager regarding my resignation, but that group manager had scolded me & said that he will ruin my career by putting my name in the black list and by blocking my passport so that i can't go other countries for job. From that day i got into depression, I'm unable to do any work. After 20 days i left job with out informing them, because i was scared to inform them. Now they are harassing me and my parents by doing calls and they threatened me to pay amt 45000 for leaving the job, if wont pay the amt they said they will file suit against me. Now my went into depression by this act, my father health is not good still They r harassing me my family. I don't like to work with WNS its really really no.1 harassment organization

                plz don't go to that Company. Plz
                I wish, I could have seen these complaints and comments before joining this pathetic and ridiculous company WNS. My life became hell working here. the recruiters hire the candidates giving wrong information about food coupons, night allowance, transport and process incentives, just to earn their incentives on hiring number of people. I join in August 2015. At the time of giving offer letter the recruiter said that there is no agreement or bond to join the biggest crap. but when I left my previous job and went for documentation, they gave an agreement for 6 months to sign. The conditions were, if I leave the company without giving 2 months notice period, I will have to pay 1 lac as compensation. And the heights of cheating is, you all are would not believe, the recruiters did not tell any of new joiners that we are signing a bond. They even did not allow a while to read the agreement, we are asked to sign in no moment without reading that doc. Being asked about that agreement, they said it's not an agreement, just sign it. Last but not the least, they give xerox copy of offer letter not the original one.Now 3 months are going to be completed after joining, I am not getting what to do at this point of time. After reading all the complaints above, now I understood why they do it this way. Please suggest me, how should I get rid of this company?
                Please jo koyee wns global joint karna chahata hai o joint na kare because vaha ka jo employees ke sath relationships hai o mai aapko shear karna chahunga...mai wns global mai pichale 1 Saal 4 month se kaam kar raha hu or mai college karate karate job kar raha tha... or abhi meri exam aayee to maine leave ke liy apply kiya to vaha se muze kaha leave nahi milegi...yadi exam dena hai to job chod or exam de but leave nahi milegi...because un longo ko employees ki jarurat hi nahi hai...
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                  R
                  RAHUL SURESH SHINDE
                  from Pune, Maharashtra
                  Jun 2, 2009
                  Resolved
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                  Hi,

                  I Rahul Suresh Shinde an Ex-Employee of WNS GLOBAL SERVICES PVT LTD has not yet received my PF amount into my account. I have also received the letter from PF office in Feb.2008 stating the cheque number with amount of PF, it will get credited to my bank account within 3 months, but now its more than a Year and myself and my bank are continusouly chasing with PF offices to get my cheque cleared but its still pending. Please can some one guide me how to get my Cheque cleared which is send by my BOM bank for clearing and its still pending in PF office and also any direct contact number which can help to me to get my own harwork PF money.

                  Thanks & Regards

                  Rahul Shinde
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Shankar Iyer
                    from Pune, Maharashtra
                    May 19, 2009
                    Resolved
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                    Dear Sir/Madam,

                    I had submitted my PF Claim ( Membership No. MH/THA/43037/005753) in SEPTEMBER/OCTOBER 2008 through my previous employer WNS Global Services, Yerwada, Pune. Its been almost 8 months & I have not received my claim yet. I have been following up the Previous employer and PF agent but they have not been giving me any reply. I'm in need of that money but both the company & PF office are not paying any attention & taking consumer for granted. Its not a charity they are doing, I worked hard for that money and I have paid from my salary. Request you to look into this matter and resolve it at the earliest.

                    best regards

                    Shankar Iyer
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I Mr Zafeer Shaikh, Emp Id : 108214, had joined WNS as on 1.12.2006 and left my job on 21.01.2008. I request you to provide me the details of Provident fund. The contact nos provided to me of the Thane office also are of no use. No one pick ups the phone.
                    I Mr Amit Thorat, Emp Id : 107649, had joined WNS as on Dec 2006 and left my job on 28.02.2008. I request you to provide me the details of Provident fund. My PF No: MH/THA/43037/021424. The contact nos provided to me of the Thane office also are of no use. No one pick ups the phone. The P.R.O does not receive the call. Its almost 8 months

                    WNS Global Services Private Limited — Provident Fund Not Received

                    I Mr. JAVED MAHEBOOB KHAN, Emp Id : 106418, had joined WNS as on 18.06.2006 and left my job on 06.05.2008. I request you to provide me the details of Provident fund. My PF No: MH/THA/43037/020318. The contact nos provided to me of the Thane office also are of no use. No one pick ups the phone. The P.R.O does not receive the call.
                    Its almost 7 months
                    My PF nos is MH/THA/43037/022085. My last working day is 21.01.2008. Please let me know the status of my PF as it has been almost one year.
                    I have a similar ongoing problem My PF #MH/THA/43037/52017...Its been 11 Months now and the claim is not yet submitted, they generated a ticket for my complain, when i emailed them on this email id hr.[protected]@wns.com, the ticket #[protected] and gave the resolution after some hours saying that

                    Resolution provided: Others
                    Good Evening, We have not received your claim.

                    Ridiculous...I am now fed up after a Year long email and phone Conversation and the treatment they give there ex-employees. If some body can help please help because this is intolerable
                    i want to know my claim status my pf a/c no is mh/tha/43037/69528 which i have submitted in the month on sep2012 i was an employee of wns mumbai vikroli w.kindly check and revert back on my email id
                    sharma.[protected]@gmail.com
                    emp name-harish k sharma
                    emp id-165319
                    cellph-[protected]
                    Hello sir my name is ROHIT JOSEPH JEYAM and i wanted to know about my PF status.
                    I was working with WNS global services from april2012 to april2013 and i haven't got any salary slips with me so could you please provide me the pf account number.
                    Email - ronehait.[protected]@gmail.com
                    Mob - [protected].
                    Please do the needfull
                    Hello sir my name is ROHIT JOSEPH JEYAM and i wanted to know about my PF status.
                    I was working with WNS global services from april2012 to april2013 and i haven't got any salary slips with me so could you please provide me the pf account number.
                    Email - ronehait.[protected]@gmail.com
                    Mob - [protected].
                    Emp Id - 181120
                    Please do the needfull
                    Hi People,

                    As per my conversation with an HR, I was advised that PF a/c number starting in the series- MH/THA/43037 have not been set up yet. There seems to a dispute between EPFO & WNS. Till that time no PF will be processed. However on the EPFO website it does show account balance, so someone is lying. I have already initiated a procedure with EPFO to understand the status of the employers account. Moreover there have been cases in WNS Gurgaon where people have complained about discrepancy in the amount especially when it comes to "Employers Contribution" which not necessarily is the same amount that you have deposited. Please check with them.
                    Dear Sir/Ma'am,

                    My name is Priya Shetti, Eemployee id- 195331 and my PF No- MH/THN/204330/2283. I submmited the PF Form on 24- Dec-2015 but not yet I recived my PF claim.

                    Warm Regards,
                    Priya Shetti
                    Dear Sir/Madam,

                    I had submitted my PF Claim ( Membership No. MH/THA/43037/92050) in SEPTEMBER/JANUARY 2015 through my previous employer WNS Global Services, wickfield, Pune. Its been almost 4 months & I have not received my claim yet. I have been following up the Previous employer and PF agent but they have not been giving me any reply. I'm in need of that money but ( But one problem sir / madum. I was giving my a account no for PF.. This account automatically closed in month of march so please tell me know what should i Do . Means I will bee resubmitted my PF form in wns office Ya direct submitted in PF ... Office please sir / madum.. Give me a solution. )
                    I worked hard for that money and I have paid from my salary. Request you to look into this matter and resolve it at the earliest.

                    Name - Amit gupta
                    Process - TUI
                    Id - 202428
                    PF - Reference no - WNSPFREF-2527
                    PF No- MH/THA/43037/92050

                    best regards

                    Amit gupta
                    I kiran prakash valte epl id u182207 employe wns global service its been almost 3.5 years i have not receved van no. So please help me.
                    Dear Sir/Madam,

                    My name is B.Jagdish, I want to know about my pf claim status, i have worked at WNS Global Services Vizag from 24-Jan-15 to 02-Jan-16, my empl ID was U224226, please process my claim as soon as possible.

                    Name - B.Jagdish
                    Process i worked for - USAA first party
                    Emp ID - U224226
                    PF no - MH/THA/43037/103923
                    Mail ID - [protected]@gmail.com
                    Mobile no - [protected]
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                      S
                      Sagar Parkhi
                      Dec 26, 2008
                      Resolved
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                      I want to check the provident fund status. Will u pls help me how can i check my P.F. status.


                      kindly regards,
                      Sagar Parkhi
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I want to check the provident fund status. Will u pls help me how can i check my P.F. status
                      Hi My name is ganesh mudhaliar my employee id was 124520 was working as a senior customer service agent in vip (travelocity) mumbai managers name was vikrant tiwari and my tl name was meghana iyengar i joined wns on 07 jan 2008 and left on 19/06/09 by following all the exit formalities but yet i have not rec my pf which was inf to me that it will be credited after 6 months so now it is more than that

                      My PF ACC NUM :MH/THA/43037/36790 so please kindly revert me back
                      my pf a/c no is mh/tha/43037/69528 which i have been submitted in the month of sep 2012.kindly check and revert back on my email id
                      emp id-165319
                      name-hairsh kumar sharma
                      email id-sharma.[protected]@gmail.com
                      ct no-[protected]
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                        S
                        Shivanand R Yadav
                        Dec 15, 2008
                        Resolved
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                        Resolved

                        To whomsoever it may concern,

                        Dear Sir/Madam,

                        My name is Shivanand Yadav, PF NO:MH/THA/43037/018310. I was working with WNS Global services from 03 JULY 2006 to 04 MAY 2008. I resigned on 04 May 2008 and still i havent recieved my PF. I am chasing WNS's PF department and Sheeba, thane PF office numbers are also of no use. My details are mentioned below:

                        Name: Shivanand Yadav
                        PF NO:MH/THA/43037/018310
                        Emp Id:104291
                        DOJ:03 July 2006
                        DOL:04 May 2008
                        CEll no:+91 [protected]

                        I will be really grateful if you will help in resolving this issue ASAP.

                        Thank you

                        Shivanand Yadav
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        WNS global services ltd. — PF issue

                        My name is Kiran Dwivedi. My emp is was 110153 and i was working wid WNS global services ltd. Pune. I resigned the company in the month of June 2008 and still i didn'[rt received it . My pf no is MH/THA/43037/23936
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                          S
                          Suchindrum Pal
                          May 22, 2008
                          Resolved
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                          Resolved

                          am a holder of your Manhattan Credit Card since the last couple of years, yesterday while making a transaction on my card I found it not working so I called up the customer care helpline, they informed me that my account balance has exceeded the limits. The last statement dated 20th April 2008 showed a balance outstanding Rs.7692.32 with the due date of payment 12th May 2008, I paid Rs.5000 on account by cheque no 475606 drawn on ICICI Bank, confirmation of receipt received over sms.

                          Now upon asking your customer care executive he gave me a list of detailed transactions upto dated 19th May 2008 amounting to Rs.71393, the entire list of transactions were not made by me and to me looks some kind of mistake or fraud committed by someone.
                          What is my rights and liabilities in the present case? what I should do in case?
                          Aug 14, 2020
                          Complaint marked as Resolved 
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