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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Jun 28, 2026
Complaints 6153
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259
Unresolved
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Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 2

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B
Bhargavbigb
Dec 31, 2022
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MI 40 INCH Television Warranty related issues

Hi Team,

I purchased a television Mi TV 4A ( 40INCH )on 15-Jul-2022 and I raised a complaint on Power on issues in Sep 2022(TV Serial Number: 33741/C[protected]). Then, as the service center team is unable to rectify the issue they provided a Swap/replacement with old refurbished television which is out of warranty(TV Serial Number: 33741/C[protected]) in Oct 2022. Now again the replacement television also started throwing...
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S
sumankumar1
Dec 13, 2022
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MI TV-Horizon 4A-43 Inch

Dear sir
I am using MI TV since January 2022. In the month of November 2022 lines are visible on TV screen. Then I have given complaint about this to customer care on dt.12.11.2022 (Token No.M5261338). Next day service engineer had checked TV and told TV panel has damaged. Then service center person inform me panel will come within 10 days.Then after 10days, they reply panel will come within 7days. Every time when I asked about panel,...
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S
ssingh7
Nov 23, 2022
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Poor Service No Service in MI for Smart TV

There is a service request token generated on 22nd October and till now no service is provided from Xiaomi INDIA.
This is very poor after sales service on your products. I had purchased a new smart TV - Model 40 Inch Horizon from Flipkart this January and from day 12th, it started to give screen problems.

This trauma is not over yet, suddenly your Team Closed My service request token No# M5085455 on around 9-10th of...
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E
Er Prashant Ranjan
Nov 10, 2022
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After Update in MIUI 13.0.6.0 rear camera blur issue.

Address: Room No B3 Lovely Apartment, Liance Chowk Near Haridarshan ShoppingMall, Liance Chowk, Champa, Chhattisgarh

I have purchased MI10i mobile in April2021 now on 8th Nov2022 after updating in MiUi13 my rear camera is showing blurr images i dont know why...infact video configuration is upto4k quality but now its showing 720p only and blurr video us shooting. I dont bother if its a software or hardware issue, i want the resolve of this problem as soon as possible.
As per company normal its not a accidental damage or liquid display problem or any...
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B
bharatrathi2773
Nov 9, 2022
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Poco x3 camera and speaker not working after update

Website: www.poco.in

My device poco X3 was working fine before poco released a new update of miui 13.After updating my device it started to have problems with the camera app and some days later speeaker also stopped working. After taking it to the service centre, they told me that many customers are facing this issue and the motherboard needs to be replaced for the same. They are charging me around Rs9600 as the repairing cost but there was no damage caused by...
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J
jayenth kannna
Sep 16, 2022
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Mobile/ mobile got dead after software update

Hi sir, as i bought a flagship mobile xiaomi(mi 10t) before a year, the was too good and the performance is too good. BUT AFTER THE SOFTWARE UPDATE I PUT MY MOBILE IN CHARGE AND CAME BACK IT NEVER GOT BOOT, the next day i gave my mobile in service center they said that your mobile dose'nt have any liqude damage or any physical and internal damage but i dont know why your mobile is booting and they were asking about rs:35000(mother...
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V
VSrinath1999
from Thottiyam, Tamil Nadu
Jul 29, 2022
Aug 9, 2023
This thread was updated on Aug 9, 2023
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Poco x3 front camera not working

Hello sir i am a Xiaomi poco x3 using customer in my mobile front camera not working i tried to contact poco India customer care they told some institutions i followed in my mobile after that also camera not working finally they said please reach Xiaomi service center
Now i am in service center they told now you need to change the camera and its charge too
Please note in my mobile dont have any single scratches or dents after...
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A
Ashmar Kalangottil
Jul 8, 2022
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Redmi 9 Power - Device dead

Writing you this email with lot of desperation that the the Redmi power 9 which i bought through MI Store is repeatedly giving problem where it goes off completely after every repair. The root cause is still not clar fo the service center engineers as they blame that, the software upgrade on the device damages the hardware. The solution so far discovered is replacing the mother board. I have changed the mother board 3 times and the issue...
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A
Abhishek847
from Hyderabad, Telangana
May 30, 2022
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We are cheated and we are called liars

Address: Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru 5601

We have an issue which is not being addressable at all by xiaomi...
Each and every device sold has this issue and has been raising it but they developers say we are lying... We paid around 45k for two devices to make joke out o[censored]s?
#FixXiaomiBlackCrush

this is not been taken seriously from a very long time and everyone from the Xiaomi team is just ignoring our issue... Need your support

Ways...
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D
D R Divyanshu
Jun 22, 2021
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MI service center motijheel muzaffarpur

Address: Muzaffarpur bibiganj 842003

Mera [protected] imei number. Mera data cable kharab ho gya hai. Mai exchange karne gya to apka service man check kar liya aur bola ki thik h abhi available nhi hai kal aaiye to aaj gye to bola ki data cable ka pin tedha hai agar tedha rahta to mobile ke under jata kaise. Plzzzz I want new cable. Online study karne me dikkat hoti hai.service request number HHIN[protected]. Mobile number [protected].
Plzzzz...
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R
rakesh_ksingh21
Dec 12, 2020
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Product not delivered by Ekart

I have placed a order on 7, Dec, 2020 at 6:10 PM the expected delivery of the order is 12th Dec, 2020, but still I didn't get my package, today I am getting a message that it got delayed by three more days.

I really don't know what kind of ethics is this?

My package got recieved my nearest hub at 11th Dec, 2020 and still it is not been delivered.

What is the point of ordering on mi store app,...
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P
Prahasith
Jul 6, 2020
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mi 65 inches tv

Address: India

I have purchased an mi tv 65 inch with the order id :[protected], the tv was delivered on 12th june 2020, it was not working and it was replaced on 19th june 2020.

The new tv which was delivered even has an issue with the display, attached the screenshots for your reference. I informed the support team and mi service center immediately on 19th june 2020. But there was no action taken. The support given by mi service...
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S
srikanth 009
from Hyderabad, Telangana
Jun 19, 2020
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About mi service center

Address: plot no 67 HMT society lb nagar shapur nadar hyderabad

About mi service center

Dear sir/madam:- srikanth reddy: cell - number - [protected]
I bought new mobile on 11/01/2020 redmi note 8pro 8gb ram 128gb storage, my problems start from second month of this year,
Problems are charging problem, battery backup problem, mobile hanging problem, outgoing voice calls problem, earpin problem, and then first time i gone to begumpet mi service center they told me that sum...
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P
Pooja puthran
from Mumbai, Maharashtra
Dec 22, 2019
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misleading prices

Address: 400064

A member of this organisation today sold me medicines of mi lifestyle elements only to find out later that the same product is being sold on the amazon portal at price much lesser than the mrp. The difference in the rates being almost 50% of the price i paid.

I had requested for the purchase made through the agent of the company, but was only told that they do not issue invoices.

I feel cheated with this misleading...
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G
G T
from Indore, Madhya Pradesh
Dec 19, 2019
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mi service center fraud and cheating

Address: Jabalpur, Madhya Pradesh, 482002

To
Mr. Manu kumar jain
Vice president and managing director,
Xiaomi (Mi), india
Date :- 01/10/2019

Subject :- mi service center, jabalpur (Pin code - 482001) is looting me. They are trying to cheat me. They are unnecessarily harassing me. They are wasting my time and money
Respected sir,
First of all, i am requesting you to please read the complete email, that's why i am writing...
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A
amit1987kumar
from New Delhi, Delhi
Oct 9, 2019
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defective product received and mi is still not picked up the phone for replacement

Address: 122002

Hi team,

I received a defective piece as sim signal is not coming. I did the sim test according to customer care, in result found that sim test failed. They assured to me that same will replace soon. But till now pick up not done, mobile delivery date is 4th october 2019.
Shall i go for consumer court for harassment me, as i have already paid amount online.

Is there anyone from mi who can resolve the...
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C
Chandrasekar Perumal
from Mumbai, Maharashtra
Aug 17, 2019
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mi tv - received damaged product.

Dear sir/madam,
I have ordered mi led tv 4c pro 80 cm (32) via www.mi.com and received the product yesterday @3pm approx. I opened the box to ensure the everything is in place - i bought this for my sister as a gift. While opening the box i noticed the screen is broken, immediately i have sent email with the images and called the customer care to highlight the issue. I have attached the images below.
I called the customer care...
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Y
yogeshnagarajan
from Chennai, Tamil Nadu
Jul 18, 2019
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poor quality redmi note 7s

Address: 600042

Hi,
I have bought Redmi Note 7s on 1st of July 2019. which was delivered on 3rd July 2019. i started using from 3rd evening. When i charged the mobile on 4th July 2019 I felt the temperature was very high, when the day passes the battery drained so fast, in the afternoon the battery gone below 30%. I was using honor 9Lite previously which was too good in battery backup.

When i asked my friends who are all using Note...
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M
Mohammad Osama Khan
from Mumbai, Maharashtra
Jul 7, 2019
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service charges

Address: Mohalla Dawood Chak Ilahi Bagh Post Sadar Gorakhpur, Gorakhpur, Uttar Pradesh, 273001

Dear Sir/Madam

I am an MI user having a Note 5 pro. I availed MI services yesterday for the replacement of rear camera lens. The lens was worth Rs. 99/- plus 18% GST. The service centre charged RS. 350/- as service charge plus additional GST at 18%. I would like to seek clarification regarding your service charge policy. Is it fixed at the above mentioned rate for any value of service availed or proportionate to the value of...
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R
rakeshdass
from Bengaluru, Karnataka
Feb 15, 2019
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damage led tv

Address: 180002

Dear sir

I have purchased a MI tv online through Mi.com detail of which is given below:-

Customer name:- Rakesh dass
Order ID:- [protected]
Product:- MI LED TV 4c Pro 80CM
Reg. email ID:[protected]@gmail.com
Reg.Mob No:- [protected].

After installing the tv Technical Engineer informed us that it is broken inside, and needed to be replaced.he him self wrote down...
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