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Xiaomi India Complaints & Reviews

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Last updated Nov 26, 2022
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Xiaomi India reviews & complaints page 2

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I have purchased xiaomi 11t pro 5g just 3 month back & i am facing a issue in it & service center also mention that the phone has battery or motherboard issue but for that i have to leave my phone atleast 12 days i am a college student & a just 3 month old phone has such type of manufacturing fault & for that the customer has to suffer. I request Xiaomi to kindly get in touch with service center & order that parts so i could submit my phone & repaired asap .
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    My phone is Poco X3 and its 2 years old (out of warranty) since September after i received MIUI 13 update, my front camera, ultrawide camera stopped working and within few days my both the speakers started working and I am in a stage where the primary function of phone cannot be used which is calling someone, i need to carry my Bluetooth earphones everywhere for calling purpose.

    I did reach out to service centre and they say it would cost me 9k for motherboard replacement for a problem that has occurred from the company. Kindly resolve the issue at the earliest as i am in no state to take a new phone
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      Without any physical damage or anything my mobile got dead. When I went to service center, they ask me rupees 8000 to get it repair. How can I spend such a large amount for a 15000 rupees phone. Warranty period is over in this April. Please help me to find a better solution for this. How can I trust to buy your mobiles in this way. This is not from my side issue. Please help me to find a more affordable or replacement solution .
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        I have bought mi 11t pro 20 days back and battery lasts for 20hrs without any usage.
        As 5000mah it should last for 45hrs atleast but it didn't.
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          Dear sir, We are getting problem in the front camera of my father's smart phone (Poco x3) not only my father some people of my society are also facing this problem.
          Actually the front camera of the phone is not operating it is showing an error.
          Please solve this problem as soon as possible.
          Thank you
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            Hi,
            I have experienced worst customer service experience and super slow complaint resolution with MI TV India.I have raised several complaints, many times even the technician was not assigned, and when technician is assigned he called and told he will visit the next day after the assigned due slot but now he has not visited.Also on contacting customer service I have got to know that technician has ordered a TV part without even visiting...
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            Purchase the phone on 24/10/2022 got the mobile phone today 28/10/2022 my product model is Redmi Note 10 Pro Max-6GB-128GB. IMEI no. is [protected]. They sent me the defective mobile phone, after opening the seal, I simply switch on the phone after few minutes the phone screen started blinking and suddenly phone screen went black. so I called mi customer service but they denied home pickup they said I have to visit service centre and the...
            +2 photos
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            Ultra wide and front camera not working
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              I visited Xiomi India Belagavi Customer care on 22-10-22 to repair my Xiomi 9 prime smart phone.

              The phone was not checked for the defects nor debugged for the issue. When asked, received reply saying "No patience to check the phone".

              Phone was returned back to me as is in non-operational state.

              Moreover I was forced to make payment of Rs 120 as part of service charge and no receipt was provided.br...
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              It has been not one year since I have purchased my phone and its motherboard has been destroyed and they have told that it will take 14 days to repair the phone. It has been one week I did not even get an update about my phone. their working is very delay and not at all giving any update information about the phone...
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              My MI smart TV stopped working suddenly after 13 months of purchasing. I was asked to book service repair request and I did the same. The service engineer came and checked and informed that panel is not working. Later my TV was replaced after about 10 days of calling up the service agency people.
              In a day only I felt that the replacement TV is not getting updated. It took me 6 days to update it. And just after 8days of replacement...
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              Dear Sir,
              Myself Chhotu Singh, my mobile is in warranty period device name is Redmi 10 prime, model 21061119BI WITH IMEI no. - [protected]; Right now my mobile is suffering from network issue in which no service is showing due to this issue I visited my nearby service center situated at Sec-4 branch, Bokaro. I want to share this information as I am a victim (consumer) of bad behavior shown by the service center employees. First...
              +2 photos
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              Severe lag on installation of new sept 2022 update on k50i 5g with YouTube, Google & Play Store specially not working can't open new app or download then. Camera lag can't view photo after clicking instantly and severe heat after camera screen freeze....
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              MI is the one of the biggest Fraud brand, never choose buying MI TV.

              It's been just 3 months we purchased TV and the display stopped showing up any content. We have been following up with CROMA online and MI TV for more than 45 days now and there's no proper response.

              If MI look into this and resolve my issue, I'll update the same here. But if yu feel why all this hassel least you can purchase Amazon basics...
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Mi — Refund against damaged product

              I purchased a product from Mi store, it was an adapter(fast charger) and a cable for charging.On using it I noticed the adapter as well as my cellphone device was heating at an abnormal level. On visiting the store, the lady checked it again where my phone started showed similar results. In spite of that she denied of any defect to the product saying it's normal. I contacted the Xiaomi customer support to register about the issue where they...
              +4 photos
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              My name jadhav kalpesh laxman
              Mo no [protected]
              Job site no.WXIN[protected]
              I buy poco X2 in 1/08/2020 but after 2 year using the poco lettest official upadate i updating my camera and touchscreen note working. when I go to service centre he told me he is lettest software problem that's reasons you change the motherboard. And his cost 8399. He fully company fully responsible. So company device free repair and replacement.
              Oct 18, 2022
              Complaint marked as Resolved 
              Company ne kah rahi he ki unki galti accept nahi kar rahe balki hame repairing fee bharne ke liy bol rahe he uski cost 8399 rupay he .cervice centre walo ne bhi kaha he ki poco X2 me yahi problem software update ki wajah se mobile ke touchscreen or cemera dead ho rahe he .easme user ki kya galti Puri ki puri company jimedar he Hame free repairing ya replacement chahiy warna hum cansumer cort me case file karenge . Free repair ya replacement he chahiye
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                I have purchased a TV of Mi in the year June 2020. My TV is not working. it is still in warranty. Would request you to please help...
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                After update Mi 13 My front camera of poco x3 doesn't respond... There is no proper solution provided by Xiomi india... It's not only for me.. All the poco x3 users faced the same issue.....
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                Redmi 8 Bootloop issue Random reboots issue Network signal problem issue...
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                Display and touchpad are in good condition but suddenly no touch response.
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