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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 2

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P
Pachila
from Visakhapatnam, Andhra Pradesh
Oct 23, 2023
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TV is not delivered

Address:D-No16-92

Delivery pending from last 12 Days
I have ordered gym equipment treadmill not received even after paying full amount. I ordered on 9 Oct paid via credit card, for which the delivery was scheduled by flipkart on or before 13 October. I contacted Customer Care again for several times also talked to their Senior Head mentioning my issue. they again give me the false assurances that they would mention the issue with concerned department...
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Pachila
from Visakhapatnam, Andhra Pradesh
Oct 23, 2023
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TV is not delivered

Address:D-No16-92

Delivery pending from last 12 Days
I have ordered gym equipment treadmill not received even after paying full amount. I ordered on Oct paid via credit card, for which the delivery was scheduled by flipkart on or before 17 October. I contacted Customer Care again for several times also talked to their Senior Head mentioning my issue. they again give me the false assurances that they would mention the issue with concerned department...
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N
nishantshah91
from Mumbai, Maharashtra
Oct 17, 2023
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Phone Spare Battery Unavailable POCO F1

POCO F1 was launched in India by Xiaomi in second half of 2018 And i had purchased the same on 29/10/2018 Now my phone is working perfectly fine but seeing huge drop in usability as battery has degraded . When visited service centre in Malad West was informed that company has stopped producing spares for a phone they were selling like 2 years back also they advised me to go for secondary market china options, however these china battery are...
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Even after registering the service request, The Service centre is not showing the courtesy to repair the TV which is under warranty. It is almost 1 week since I registered the complaint. No response from the Service Center. Tried several times to reach the Customer service centre, No response.

Service Center Details: Tech spark, Room no 51/2172/1, Platinum centre, 1st floor, Fort Road, Near SBI, Kannur Pin 670001.
br...
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Address:Pune

Complaint For my Redmi TV 43" 3 times, TV restarting Again, Blank Screen issue & total TV hang.
1st Time Service person arrived & Did just Basic steps like clearing Cache & memory Booster & Told to do the same if tv starts hanging again, 2nd time Service person didn't even arrive even after complaining. 3rd time they finally Ordered motherboard for the TV but after that day they stopped Responding to my Calls message, they told once...
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P
PallaviSharma06
Oct 14, 2023
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Not received neither product nor refund

Website:www.mi.com/in

I have placed order One mobile phone from MI.com online on 13th September 2023 and estimated delivery timing given buy MI.com was 19th September but I have not received product on given time and vendor also not tried to connect with me and not given any updated related to products, so on 20 September 2023 I tried to connect with Mi Support team on given number[protected] after that I asked to raise complain and MI.com support team raised...
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T
Thunder Slasher
Oct 13, 2023
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Material not replaced as per warranty clause

Address:Garia, kolkata

We called Xiaomi service engineer to check the MI 4K LED due to some display issue. Their engineer came on 27.08.2023 and suggested to replace the Panel Board. Xiaomi will be replacing the same as this is under warranty. They also committed the same but after 1 and 1/2 months over the same was not replaced.
In the mean time they had offer lower version of LED TV (HD TV instead of my 4K TV).
I have requested to replace the same...
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M
Mukesh A Chauhan
from Mumbai, Maharashtra
Oct 12, 2023
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Unsatisfactory Service Experience: Xiaomi MI TV Repair Assessment and Charges

I reached the Xiaomi Mi Customer Service Center via a call to request a repair for my TV. After that, I received the necessary information about how to submit a request through their portal. I booked an appointment for a technician to visit my home. Before the technician's visit, I received a call from the Xiaomi Mi Customer Service Center, where they inquired about the issue my Mi TV was facing. I explained that I was experiencing a yellow...
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H
Hakim143
from Surat, Gujarat
Oct 12, 2023
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MI 10i motherboard dead after official update

Address:Salabatpura surat

Before update mobile is completely working .after 5g official update montherboad is dead, my all data in this mobile and company say change motherboard but data recover is not possible and they say charge 15000 it's not new mobile cost...
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D
Divyanshu08jan
Oct 11, 2023
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Xiaomi Pad 5

I had purchased this product i.e. Xiaomi Pad 5 from Mi Showroom one and half months back and after 15-20 days the screen went black. I checked with service center, they stated some problem with parts assembling and they did this assemble of tablet again. Ten days later again screen went black and this service center is around 15-20 Km away from my place. This is annoying as we spend carefully on new gadget and after this second time problem,...
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T
Tharun Ankam
Sep 29, 2023
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About 5g Smartphone

I bought a 5g smartphone in early 2021 where the company claimed that it is the best 5g smartphone in India. 5g roll out has started in India from oct 2022 since then
Jio 5g is not working in my smartphone (Mi 10T 5g). Company announced they will provide an OTA update very soon on May 2023 and it's been 4 Months since the announcement.
No updates available yet, And they telling us to go to nearby service center which is 60kms...
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B
Bimalendu Barik
Sep 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MI Smart Water Purifier 7L RO+UV (Sr No. 24502/01026731)

I have Purchased a MI Smart Water Purifier 7L RO+UV (Sr No. 24502/[protected] dated on[protected].The Water Purifier stop working on[protected] & raise complaint for Service repair Token No.-M6186328 on the Same date. Service Engineer Visit for repair on[protected] & replace a parts & make charges INR 823/- (Service Charge +Parts Replacement Charge) which I have paid to him. On date[protected] the above Water Purifier repeatedly stop working...
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A
ABDULMOTHIA
Sep 23, 2023
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Operating problem my TV

Address:Main bazar opposite municipal office Prabhas Patan; somnath 362268

Please solve my operating system in mu 32 inch tv set by remote
This problem is long time
Please solve this problem
Thanks...
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B
btz
from Kizhake Chalakudi, Kerala
Sep 20, 2023
Oct 20, 2023
This thread was updated on Oct 20, 2023
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Suspected fraudulent activity experienced at a MI authorised service centre

I wish to report a deeply unsatisfactory experience I recently had at M I India's authorized service center in Vellore, Tamil Nadu.
I visited Radiant E Serve, the MI service center in Vellore, Tamil Nadu, on September 16th, as my Redmi Note Pro Max suddenly stopped working. Upon inspection, the service staff explained the issue and provided a list of components that needed replacement to restore the phone's functionality....
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K
kumar.sharma
from New Delhi, Delhi
Sep 16, 2023
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LED Power ON issue

Address:Ward no.5 shiv colony Firozepur Jhirka dist.Mewat haryan Pin code-122104

LED not ON many time but power not on

OD id-OD[protected]
LED Modal no. Mi4A horizon Edition 80cm HD ready
IMEI NO.-30031/C[protected]...
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C
ckarthikin
from Chennai, Tamil Nadu
Sep 11, 2023
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Camera not working after update - No support from customer

After OS update my back camera is not working. when i open camera its not connecting with camera and closes automatically. i raised the issue in MI feedback section but no response. I went to service center they are saying its board issue and need replace the board at the cost of 70% of the mobile phone....
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Address:OPPOSITE TO NAVRANG THEATRE RAJAJINAGAR BANGALORE -560010

I given trimmer which purchased on amazon and when i visited mi service center opposite to navrang theatre rajajinagar bangalore -560010on 11-aug-2023 they said they don't have in stock and they will replace me in 1 week but not called me (mi service number [protected]),
I went again after 1 week to check and they said they will need 1 more week
after another week I got call from someone Anil saying they don't have stock so...
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J
Jasmeet9808
from Delhi, Delhi
Sep 8, 2023
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Replacement of Power Bank

Address:RZ-190 Vishnu Garden khyala
Website:Amazon

My Powerbank is not working at all & also it has stopped getting charged.
please help me with this issue....
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T
theswarnim
from Meerut, Uttar Pradesh
Sep 2, 2023
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Customer Not Ready With Exchange

My order waybill no is [protected]. My order was supposed to be delivered (September 01-2023) today as I seen in tracking status arround 11.00 pm (September 12 - 2022). It was an Redme 12 5g with an exchange for an older model with a new one. At the time of 6:56 pm (September 13-2022) there's a status as."Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you people...
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S
Scieby
from Faridabad, Haryana
Aug 30, 2023
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Regarding 5G SA mode support in MI 10T

I purchased Mi 10t considering all it's specifications, Pros & cons.

On official product page it is clearly mentioned support for 5G in Dual modes with 5g bands: n1/n3/n7/n8/n20/n28/n38/n41/n77/n78.
We don't expect such neglecting treatment, misleading in terms of specifications to flagship phone MI 10t atleast for 5g Standalone connectivity.

Now, the older flagship device mi 10t is getting ignored for...
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