Xiaomi India — defective phone replacement is not done

Address:New Delhi, Delhi, 110089

I ordered a phone redmi note 7s 4gb 64gb from mi.com and i got defective phone (4 oct 2019). Then on a same day i called customer care number and tell them about incident happen and they she file a complaint about this. Then she told me to share photos of defective part to service.[protected]@xiaomi.com and she said we will get back to you soon but now today is 6 oct 2019 then i called again then they said they closed my compliant. I dont know what will happen i will get replacement or not.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Mera mobile warantty me hai fir bhi compny wale repering nhi kar rahe hai

His is the third time i visited service centre of MI at amravati Maharashtra
found not open on time anytime
we are suffering
here is 10 customer waiting for opening of service centre
not picking the call which provided to us
A 23 days old phone Xiaomi MI A3 has came out to be defected launched on 21st august 2019 and i purchased on 24th august 2019
Its screen has suddenly started flickering
I Want immediate replacement or refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information