Yamaha Motor India Complaints & Reviews

Dear team, I have order fz-s 2011 model dhoom last 2mnths onwards I'm daily following up but they are telling different stories, everyday I'm going to showroom but they are not responding they are telling stories and rotating me everyday past 2months please solve my issue and take action regarding this. If not I loss complete hope on yamaha.

Sir, 4months back i bought new scooter yamaha fasino125, they not register my vehicle.

Sir,
I had physical damage to various parts of my 'Yamaha Cygnus Ray-Z'. So, I registered for a proper maintenance scheduling of my vehicle. I ordered for this back in March, 2020.
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Description :

It's 28th October today. Considering all the COVID nuisance, I was allotted a date of 31st October, 2020, by a responsible employee in the Yamaha Service Centre, Deoghar, Jharkhand.

He simply extended the date further to 3rd October. He even had the audacity to tell me that a lot of people who paid advance money, too had to wait. What does that mean? That is no way to cover up for the insolence that I am facing. All I requested was a single part(front Mud-Guard to be specific) and a proper repair of different parts of my vehicle, that too in March. Now I am getting an excuse that since there is an election, there will be a delay. Seriously??

I am absolutely frustrated of the poor service provided by the Yamaha Centre in this city. It is absolutely devastating. Being continuously faced with a zero-care attitude and slacking schedule, I observed that there is no sincerity in even one of the people employed at the Service Centre. Am I wrong to expect quality, from such an amazing Motor Company? Or, is it my fault that I love Yamaha vehicles?
However, the poor services of this city's hold(Deoghar-814112), have extremely tarnished your reputation.

Now, I don't have any documents to explain myself. Reason: We didn't even get a service for so long. The service provided is pathetic. I am sure that my anger is evident through my highly compressed explanation.

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Sincerely,
Customer: I don't think it's necessary to know the identity, because it is a problem in the operation of the Service Centre in this town. It is adamant that it should be taken care of by the concerned Yamaha Authorities. Please try to ensure punctuality and flawlessness when it comes to customer service. The money charged is not of importance, rather the "Value-For-Money" is. I am sure this concerns Yamaha Motors more than me/any other customer.
Please reach out soon, if you take any action in this regard.

Stay Safe!
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I purchased yamaha fzs version 3 on 16.8.2020 n consider that Engine noise is raising countiously while local travling n Its tank cover also gets loose regularly. I made a complain to yamaha customer care but problume has not been solved. It is manufacturing Defect.

Sir my name is Dilkhush Kumar and I ordered some parts of R15 v3 monster at Yamaha MURRAYA AUTO showroom in Muzaffarpur Bihar pin code-842004 which has not yet been available in the service center Sir and I am very upset Sir I go there again and again But the stap that is there is telling us again and again that it will come tomorrow, the day after tomorrow, but it has not yet come Sir
Mob no-[protected]

Hi
This mail is in regards the concern I would like to raise as I have purchased Vehicle from your company in the month of june and I have given for vehicle service for the first time and recently I have given for second time service exactly according to ur instructions only after 5000kms.
I would like to raise query although I have purchased recently and serviced the vehicle accordingly how can Bore piston has been damaged
As there is a saying that Yamaha is the best brand in the market but I would like to know how my vehicle has been damaged so early as its not even been an year I have purchased vehicle
Is this the way you are cheating public on the name of yamaha
I would like to inform you I need revert from you as soon as possible and I am ready to appeal to court and file a complaint against u as you are cheating the public with the brand name

I purchased a new bike three months ago which stopped abruptly and when go to service center your guys said tht they don't know what's the problem and how to repair it.plz respond atleast remembering it's a new bike

In yamaha protection plus certificate
Engine including carburetor, fi system and ais system and electrical including wiring harness is coverd by company

But today when I go in your company today for service they told me carburetor is not covered as well as they charg me for the air screw which is coverd under this plan

I have bought my new bike Yamaha Fzs V3 B/Silver (TN09-CV-3847) on 14th August 2020, and till now I didn't get my Original RC book from Yamaha Showroom (Bikerz, No.311, GST Road, Chrompet, Chennai-600044, TamilNadu).

I have enquired regarding this in the Showroom persons so many times but they are not giving proper replies. I have been following them for a couple of weeks and still getting a variety of excuses rather than solutions.

Please help me file a complaint against the Showroom and get my Original RC book asap.
Request you to kindly do the needful.

I have bought Yamaha MT15 from nongthymmai showroom, Shillong on December 23 year 2019, at that time I have already submitted all the required documents in order to get my bike jacket MT 15 .I have gone to the showroom many times but no action was taken, I need to know why is the company not full filling customer needs, if they don't give me what the company is suppose to give to the customer then I request you to please refund me the money instead of the jacket.

My scooty is running worse after the servicing... And body sound issues...

Using credit card bill payment they are asking extra 2% for billing amount. If we asking why charging extra 2% for credit card payment they said yemaha motor India said to collect extra 2% for billing amount. Total bill amount rs. 2141 but they asking rs. 2185. Please take necessary action again this fradu billing.

I had a little issue of falling the chain adjuster plate, so I went to the service centre in Hasimara " M/s Bikes 'u' like" I asked the guy to ride the bike once and do what is needed because the bike was making a little sound, the cause could be the chain adjuster plate, He rode the bike and suggested to change the Chain SPK kit, two bearings, Ball Roucher and puller chain. I trusted the guy as it is an authorized service center. So I approved the suggestions, They charged me Rs 3000. I have Yamaha fzs since 2013 and I have never taken the bike anywhere else than the authorized service center in Siliguri. So I was in complete confidence that the authorized service center in Hasimara will also provide the genuine service but the case here was completely different. It seems they damaged my key, before there was no issues on Ignition Switch Lock and now I cannot handle lock the bike and the ignition switch is also not working properly. when I noticed I can clearly see they damaged the key, I am uploading the pictures too. The handle is also not smooth like it was before the service, now I can feel the jolting on handle. I am deeply disappointed by the cheating technique they are applying so the customer will come back with an issue and they have no other choice then changing the entire part. I do not know what to expect here but the trust which Yamaha has build so far is crumbling like house of playing cards. Please advise what am I supposed to do 😊 Hope the concern person look into the matter.

Pratishtha motors bhind raod gole ka mandir gwalior 474005; madhya pradesh; mene is deales se YAMAHA FZSFI VERSION -3 bike li thi 05/04/2019 ko or me pratishtha motors se last 10 din se call kar raha hu par mujhe abhi tak satified answer nhi mil raha hai meri problems hai ki mujhe form number 21; 22 and TCR chahiye hai gaadi pe number dalwaane hai. par ye dealers ka staff mere se galat language ka prayog kar raha hai or koi satisfied answer bhi nhi de raha hai. please meri complaints par dhyan diya jaaye or meri jo problems hai uska solution mujhe diya jaaye. thanks you

Hi,

My bike suddenly breaks down and does not start immediately (takes 15-30 mins or more). Facing this issue from January and requested Rise Automobiles (Smaat Automobiles), Madinaguda, Hyderabad.

I have taken my bike for service center four times before and after lockdown.

Service has replaced wiring, spark plug, battery, key set and all major electric components but problem is not rectified. They are not ready to rectify problem or take bike for servicing.

Am hardly using my bike and facing breakdown for short trips of 5-10 kms also.

Bike Reg no AP21 AW 1075
Eng no: 21CG045532

Please address this issue

Regards,
Chebrolu Sreenath
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Hi I am venkat raman,

I have FZ model bike, 2017 model, registration no.TN36AP0663, slow speed and running time up normal came from engine, i am also informed to yamaha authorised service at Kavin motors, palladam, tiruppur Dist., Orbi service center at tiruppur, but noise not rectified please give ur help and rectify my problem, this is highly expenses vechile in me, but no response from your service team. Please give your valuable response.
My contact no.+91-[protected]

Dear Sir,
On 26th July 2020, I purchased two wheeler motor vehicle from your dealership that is YAMAHA FZS- V3 BLUE Colour Bike Registration No: TS09FN3265, Engine No: 43N3E0025736 and Chassis No: ME1RG6013L00B1512.
Unfortunately, the vehicle has not been satisfactory because after four days of purchase I got engine issue and clutch problem.Your mechanic inspected my vehicle and agreed to fix the problems under warranty, however I collected vehicle and started using it again but still problems were there.Again I have given my vehicle to your service center on 14th October 2020, still now they are informed me about service completion status, Within three months of purchase, I have been irritating with the vehicle.
I would appreciate you if problems will not repeat again.Kindly do the needful to solve my major issues Engine problem, clutch problem ( bike not moving while driving) and tank side cover ( tank side cover opened) issues need to be solved under warranty.Use another repairer to solve the issues and also do needful to never repeat these problems again in future.This problem also caused me to incur additional cost.
I look forward to settling this matter amicably.If however, the matter is not satisfactorily resolved by 22nd October 202, I will consider taking further action to resolve the complaint either through the Department of Commerce (or) through the courts.Letter attached...

Thanking You Sir

Yours faithfully
VENKATESH
Mobile No :[protected]

As per the above complaint, I am facing starting problem when it is let into the hot sunny condition, it an serious issue and some around 5 to 6 r15v3 were also facing the same problem and my bike is 1.5 year old and 12000km driven, I complaint to the nearest dealer (ranganatha swamy Yamaha motors, hassan, karnataka) they replaced the spark plug and cleaned fuel injector, fuel pump, fuel tank. They Con't find solution to my problem, and they are neglecting and not so actively concerned about my issue, I am facing this problem from past 2 months, so please give me an solution for this problem...

Reapected Sir
Last week i submitted my mt15 for service ..while leaving the speedometer was working ..after service speedometer is not working.they hav broken the speedometer sensor and now they are asking me to buy

My bike's FZ V3 self starter is giving lot of sound and I asked the service center to change the part and claim in insurance but they not responding my request stating that my 5th service date is skipped for 4 months.

Ya I agree it is skipped but it's due to Corona pandemic my bike is in difference place and I was in difference place.

Kindly accept and change the part. Thanks