Yatra Online / YatraTrip.in Complaints & Reviews

I had booked a beach view resort (Red rock residency) in mangalore from 12th to 14th may 2017. I had paid the entire amount of rs 12094 upfront.

I was supposed to check in by 12:00 pm on 12th may.

I was travelling all the way from bangalore to mangalore for this. Now on 12th may, i get a message from yatra at around 1 pm (When i am almost near the resort) that the booking is not confirmed. I had made the booking...

I have booked the hotel through Yatra.com .When I reached the said hotel, Holliday heaven in ooty about 9-20 pm on 20/05/2017, the hotel manager simply told that no such booking has been done and they had similar cases reported earlier. I phoned to yatra customer care[protected] and to my surprise the Lady on the other part told me to that booking has not been done and asked me to find another hotel. I asked her that I am new in ooty and...

Sir, i have booked one room in munnar heavens through yatra.com for one day on 20.5.17 to 21.5.17. Now i have reached munnar with my family. But hotel management refused to allot room. Also your yatra support them also not responding. My yatra reference number is[protected]. My phone number is [protected]. My email address is sarath pot @gmail.com. This is very bad on your part. Please enquire this issue....

I have booked the hotel through Yatra.com on 06/05/2017. When I reached the said hotel, Mithran Residency, Chennai at about 9-20 pm on 16/05/2017, the hotel manager simply told that no such booking has been done and they had similar cases reported earlier. I phoned to yatra customer care[protected] and to my surprise the Lady on the other part told me to that booking has not been done and asked me to find another hotel. I asked her that...

I had got online hotel booking at darjeeling done through yatra.com vide reference no.[protected] and hotel confirmation no. Yat[protected] on 19th may, 17 for four days wef 18th june, 17 to 22nd june, 17. Due to some reasons i want get my period of stay reduced for two days ie from 18th june, 17 to 20th june, 17 and tried to contact your customer consultants for number of times on customer care no [protected] but except computerised recording...

Yatra reference no. Yh3266755

Yatra has cheated us..

We have booked our international holiday to europe which was to be departed on 23th may..
But manish anand who was main handler of our tour package haven't infromed us for all the documents and precautions to be taken for visa approval.. Becoz of which our visa got rejected..
And when we asked for the reason they just time passed 5-6 days then...

Sir
i booked a ticket from chandigarh to delhi on 17th of april. but the bus got cancelled and the contacted person assured me that within 2-3 days i will get the refund. Today its 16 may its been one month and i still didn't got any refund back i have tried to get in touch with every one but its not use. its been really disappointing.
refereal no.[protected]
this is the referal no. i have done everything in my power...

We have arrived here about 30 minutes ago and we are asked to wait till 12PM to get a room.

You booked our tickets early morning on 12th, not even basic needs were taken care for your customer after landing to Delhi, did over night journey in a conjusted Van for 10 hours and now we would get no rooms till 12. (We are awake from past 26 hours and asked to wait for more 5 hours)
This is kind of torcher done towards us.br...

I have booked a personalised trip to thailand and also gave them itinerary for the same which was given go ahead by sales and operations team now they have changed it without informing me, but when i am asking them to get it changed they r saying we cannot change it... Team is not at all responsible for calling back and updating customer when ever we call they say sir the assigned person is on another call. What do i do i have to go tomorrow...

Hi,

I have booked a ticket from Auckland to Delhi airline ticket for my wife on 24/06/2017 from www.yatra.com. On the booking page it comes up with Traveler details. I have entered the name of my wife as per passport.

Just to keep the name private, my wife's name as per passport is:

Given Name: xxxx Kaur
Surname: (nothing in the surname - its blank)

On the yatra booking...

Hi I am bindiya shelar I have done booking for Thailand package full payment is done my flight is on 13 may 2017 but still they have not given hotel booking voucher n itinary also v tried to call booking person but they just say today evening or tomorrow or before 4 or 5 days so I am help less now please help Yatra.com I trust on them n done but now I am stuck very worst experience n poor service they just give us no and name that also landlines...

I am tryphena prakasam, booked air ticket from yatra.com on 6th jan 2017 form my indian overseas bank debit card. Ticket amount 4020/- debited from my account but ticket not booked. I used mail id [protected]@gmail.co and phone no [protected]. I did not received any mail, any reference no. Any messages. But my amount is debited. So please take it serious and do kind for me. Other wise i will complaint it in higher level....

I would like to know the reason why I am suppose to pay extra amount once I have confirmed and paid the price I was shown.
I would like to withdraw my booking and get 100% refund if you are not processing the flight tickets with the amount I have paid.
Since I have paid the amount i was requested while processing/ purchasing the ticket on Yatra.com I would like to get my flight tickets in confirmed status for the same.
The...

It's disappointing to see such a online travel company to be irresponsible in there customer care service.

I have booked a ticket from Yatra Reference number –[protected] from Mumbai to Manchester (Brussels Airlines) departure date 8th April 1.05 am for my Wife and Kid. Presently I am I UK. On 6th of April my mom got admitted in hospital and hence wanted to reschedule the ticket. Since my wife was busy there in Mumbai...

I have booked a flight ticket, earlier i have asked them they said you can do it online and the amount will be adjusted, now they are saying it can't be adjusted.
Just now i was rescheduling they were saying we can do that, but now they are saying it is not in our hand.

It is same as booking a new ticket, then what is the matter of rescheduling, and while cancelling also, there is no refundable amount, and flight is...

A totally third grade, lousy service from both Yatra and Sai Holidays. Both are fraud organisations and are experts in cheating their customers.
I am now going to take it to the consumer court and will put up a blog educating other innocent customers to be very careful of both these organisations..

Happy to discuss on the loss I incurred and the amount of dissatisfaction with both these fraud companies..
br...

I booked a package from yatra for thailand. I had a horrible experience altogether with yatra, not to forget because of how my agent handled the booking.
1. My VISA could not be processed from INDIA itself. I called up my agent to schedule a pickup for VISA documents which was done comfortably but After he received my documents and that too just before 4 days from the trip he had the guts to say my visa could not be processed now....

Respected sir,
Iam SUMATHI from chennai, on 17th Feb I booked a ticket through yatra from my SB account. The actual amt is 3550/-
On 15th march I cancelled this booking and I received a refund confirmation message from yatra on 8th April 2017.
After the deduction the actual amount to be refunded is 1025/- but till now the refund amount has not been credited into my a/c. I kindly request to look into this issue and...

Hi,
I made booking for my parents traveling to Los Angeles from Bangalore on 7th May from Saudi Airline with (Ref[protected]. While doing the booking, name of father was mistakenly mention as RAFIQUE instead of REFIQUE as present in passport. While making the booking, I have shared the passport copy also post which they shared me a mail and asked to check all detail before making the booking, although I checked all itinerary detail...

Why yatra.com time schedule change because i will need to reach my place 12th may morning. I need most urgently appointment there, so please do not change my schedule and give as it is time to reach dar es salaam.
In this regards to booking reference yt20524708.
Hear is my return ticket time 16.40 to 20.15 mumbai to nerobi (Kenya) date 11/05/17, but nerobi 23.55 (12/05/17) to dar es salaam 01.25 (13/05/17) it meens nerobi 28hrs...