Yatra Online / YatraTrip.in Complaints & Reviews

Booked a bus using your portal! Firstly the bus provided cancled the pickup point! Then they were not at the pickup point at the time mentioned. The bus was 1:30 hrs delayed in departure! Also along the way had too many issue at the rto.

The expected arival at bhuntar from delhi was 8:30, which is no where close! Its 3-4 hrs delayed! What should a passenger do in this case, where they have further travel plans. Please help...

I had booked my flight ticket from yatra but they had guided me wrong to book flight tickets. Due to yatra mistake i had to cancel my flight. Airlines had refunded money to yatra but yatra still not refunded me money.

Do not book any flights from yatra.com i will suggest to book it directly from airlines because if you cancel flights airlines will directly refund you.

Yatra.com team is fraud....

I have tried to cancel a rail ticket for one passenger of 3 (Name - sandeep sharma) and selected only one from selection, but yatra has cancelled ticket for all passenger's. Now after 2 days i have to travel and now after this blunder from yatra how can i travel and in the summer season how i'll get train ticket?
I was very old customer of yatra and also very big fan of yatra, but after this act i want to file a case against yatra.com...

I have made the entire payment of my jet airways flight for june 10, 2017, and have also received a received a receipt of the same. However, i have not received my e-ticket yet. I am unable to print the e-ticket from the yatra site is showing me some unknown error. My booking reference id is[protected] and my pnr no is cbtzph. Please provide me with my e-ticket asap....

I complain in yatra about my fight situation is it cancel or reschedule but yatra not giving any response.
Goair flight 122
Jun 22-confirmation #[protected]
Hyderabad hyd
8:15 pm
Kolkata ccu
10:30 pm
That my flight information.

In yatra flight status is confirm but go air calling that flight cancel so i am in confusion about my air travel...

I booked a homestay with yatra. The address mentioned on your website for this property was wrong. Till date, i am not able to reach your customer service. Also, host contact number was not provided by yatra to track the status. Wrong address, no contact number of host, no customer support for the alternate arrangement so i can't ask more from yatra. No refund too....

Dear sir/madam,

Booking ref. Number - ya:3618149

I'm writing this email with a lot of grief and sorry. We are extremely disgusted with the services extended by yatra.

I have been injured so badly on the way to tigers nest as we had a bad fall from the horse and we were taken to paro genral hospital and web had been instructed to be on bed rest and quit the trip, when i called the emergency helpline,...

Dear sir/madam,

Booking ref. Number - ya:3618149

I'm writing this email with a lot of grief and sorry. We are extremely disgusted with the services extended by yatra.

I have been injured so badly on the way to tigers nest as we had a bad fall from the horse and we were taken to paro genral hospital and web had been instructed to be on bed rest and quit the trip, when i called the emergency helpline,...

I was under discussion with various travel portals for a 6n/7d singapore trip for 2 couples. Yatra too qouted for the package and i was being serviced by mr. Abhishek mittal (Yatra representative - [protected]).

We were under discussion for more than a week, but yatra was not able to match the lowest quote i received from another travel agent.

But last evening i. E. 02.06.2017, i got a "bumper sale singapore...

I have booked a train ticket through Yatra.com... I made the payment but when I am checking the booking status on it IRCTC website, it is showing payment requested... That means Yatra.com has not made the payment to IRCTC which proves it's a fraud website. When I am checking the booking status in my booking section of Yatra.com, it is showing that my train ticket is canceled but I have never canceled the same....

I booked two tickets via yatra.com from kolkata to bangalore on 5th march 2017.
But the flight was cancelled by airline on 14th feb 2017 and they have promised that they will refund the full
Amount without any cancelation fee or penalty chanrges that is rs 7800/-. I also had a conversation with yatra support team
And they also told that i will get full amount within 20days. Now it passed 90days but i got only rs 2450/-....

I discussed with Yatra Marketing Personnel, who is available round the clock with a mobile no and done changes in Itinerary and hotels etc and finally negotiated to include Rohatng pass/Gulaba Valley (Subjected to permit to go from National Green Tribunal) if no permission they take us to to Solang Valley be NOT on direct payment basis(written on Itinerary) but is included in the trip cost. the Last itinerary by marketing Personnel she deleted...

This is the cheating by your Bangalore sales team in my package yh 3167388

I am very clear that when I approach Yatra I expect fair pricing and services when we book now and in near future.

The services both from ops team and the package overall was not good right from no pickup from airport to visits in Rome where no monuments covered right upto Paris where we missed the Louvre museum to name a few apart from...

I had booked my train for 11 july 2017 i got the reference no.[protected] and pnr status also [protected] but i need the confirmation ticktet atleast the seats we reserved i did not get information about my seat booking u need to provide us information about the seats we booked payment has succesfully done. Hope u would send the information immediately to my number...

I had booked a flight by yatra.com (Mr Sujan Shrestha) and had travelled by Go Air flight from kolkata to Portblair on 18 Dec 16.PNR No is GK8S3J. I had requested for a travelling certificate mentioning fare details for the purpose of reimbursement for the expenses i have made during the travel. However airline company have refused to provide the fare details. Kindly request forward me a fare details in my email id [protected]@gmail.com....

Hi,
This is to share my grudge or grievances with yatra.
My flight got cancelled by vistara airline, i talked to them, they told me that they will give some alternative via flight. So i tried to contact yatra agent. They assured me that i will be getting full refund around 3k, so, i booked another direct flight. But i got a refund of just 1285 rupees, when contacted, they replied as, 1000 got deducted because i used some coupon...

This complaint is specifically about the extremely terrible experience with the post sales representative, suman sahu and her team lead, gipsa jain.

Suman sahu lacks training to even be a post sales representative. She does not have any knowledge of the tour/sight seeing spots. Her response times, communication, efficiency is dismal.

Few major and unacceptable errors:

1. We were promised etihad...

Kindly refund of 5196.00 against reference number[protected] in my account as earliest. My flight booking from raipur to ahmedabad on 26.5.2017 by online. Due to some reason, i have cancel the booking, during cancellation i have opt e cash in place of direct cash credit in my bank account, i have email to customer care regarding the issue, but no response and refund of rs 5196.00 has not credited in my account.
Thanks
Yeman...

Hi guys, my name is philip and i reside in bangalore, i have booked family trip with yatra.com for home stay at nandi hills bangalore. Booking was confirmed and when i called home stay person, they refused confirmed home stay as yatra has not paid any previous amount to them and they will not consider my booking (Booking was done through my credit card) and today 25.05.2017 from morning i am calling said no[protected] but til the day end....

Dear yatra.com
I was book a flight jetairways mumbai to delhi for 9th may 2017 (9w311) reference number[protected] it was cancelled by airlines.
And i was file request for refund my money to yatra.com customer executive he told me we refund u r money 3081 rupees. It was file on 8 may 2017 till the date it is not refunded and when i was again call to yatra.com he told me
We apologize for the late and file again my...