Yatra Online / YatraTrip.in Complaints & Reviews

Booking reference no.
[protected]
I have booked go air flight ticket for travelling from hyderabad to kolkata and i have paid rs. 260 for meal while booking of my flight ticket but in the flight on 27.07.17 go air cabin crew told me that you have not paid/informed about my meal so they have not provided the meal. Since i used to take medicine after dinner and was very hungry i have paid again for the meal. So it was totally...

Hi this is the 2nd time am complaining about this fraud, its been more than a month am waiting for my refund. Every time i call them they tell me some other story on 11th july i got the mail that i will get my refund in 10 days. I don`t know which kind of calendar you guys use. Am really really shocked that such big company can also fraud for just 10, 000 rs. Look if you can`t return the money tell me upfront. So that i don`t waste my time...

I booked airline ticket through yatra.com. The company provided me invoice with expenses/charges under heads a) flight amount (B) taxes, fees and surcharge (Booking ref no yatra reference number[protected],[protected] of date 16th june 2017)

I am requesting the company to furnish the break up of taxes, fee and surcharges (Clubbed amount shown in the invoice) as i am asked to furnish the same to my employer. The company...

[protected] yatra booking id

I have booked the round trip from delhi to mumbai.
From delhi booked the ticket for 31st at 15:50 and return trip from mumbai for 5thaugust'17. I clicked on 18:45 flight for 5th but got the confirmation for 6 am on 5th august'17. This is really disappointing as this is the second case i have come across. Please re schedule my flight and i will not pay the amount as this is issue with your...

We had booked a trip to sikkim through yatra portal (Ref no: yh3369903). We have been given a consolidated bill including hotel & logistics. We are asking yatra to give us detail of our travelling cost so that ltc benefit can be claimed but yatra has declined. Inspite of repeated requests they are not furnishing the information. They refuse to accept this basic rule of income tax.
The trip was also not as comfortable as one would have...

With reference to above booking, we stay at treebo silicon business, banglore and pre-checkout from hotel on 8.7.17 i. E. One day earlier. We requested for the refund for the one day. We have forwarded the pre-checkout permission mail received via treebo. As the per earlier conversions with yatra.com said that treebo denied for refund. We have paid to yatra.com and wants the refund from yatra.com....

I am going to a college in pilani and booked a hotel using yatra two months prior. Paid the amount upfront. Now one day before leaving to pilani, i get a call asking me to cancel the booking. They failed to book the hotel for which i paid in prior. They are also not refunding. This should not be allowed. I paid for the service that i should be entitled with. The customer care is also really bad, they are not bothered with the situation at...

Be aware before booking your vacation on yatra.com. Yatra it self is calming that what ever the information is showing in site about hotel is not correct.

I booked a hotel at bolpur for family vacation on 19th july at yatra.com and the same days i got confirmation of my booking. After getting confirmation i plan my leave and schedule my train ticket. But suddenly on 21st july one representative name "aditi dalvi" call me and...

Ref no[protected]
I book 4 tickets on 30 may 2017 from delhi to pune. But have to cancel it. Till now i havent received any refund and according to yatra customer care people my cancellation charges are higher than what i paid. How can this be possible as per cancellation term yatra.com charges rs 300 per ticket. Am afraid my 11000 rs are gone and advice all to never book any ticket or holiday through yatra.com if they are not confirme...

I have booked a room for two nights at hotel sankam, belgaum on 8th july, 2017 between 10th and 12th. However, due to changes in my program, i had to cancel the booking on the same day. I cancelled by calling the customer care telephone number: [protected], where the executive informed me that i would be charged for one night amount to which i agreed after an assurance that i would be refunded one day’s charge within 48 hours.
However...

Hi,
I was trying to place an order[protected] and i noticed that my gift card expired. I understand it has a 6 month validity and i'm to be blamed could not redeem this within the available date but the amount is for rs. 5000 which i consider is huge (Validity was over in april month 2017). Could i request you to help on this regard? Voucher number is a code so not sharing here....

Hi,

My name is nagendra nath mandal, i am a holder of hdfc credit card. On 4th jul'17, i made a round trip flight booking on yatra.com of rs. 6987/- and chose the emi option on the website while booking. I received a message stating that the payment was successful but the airline is taking time to respond and then after a while it shows that the transaction has failed. I received a message that the amount paid for the booking...

I am writing in reference to my recent experience on the Holiday Package bearing Yatra reference number as YH3441461 planned to cover travel from Delhi- Jodhpur- Mount Abu- Udaipur and back to Delhi of and for which I made an advance payment of Rs 81100/- on 13th June 2017. The entire tour was planned in consultation and advise of Mr. Puneet including Hotel stay at Udaipur, Jodhpur and Mount Abu. The choices of the Hotel were also provided...

My name is ritvik and i booked a tour package for my family for srinagar. There was a problem at one accomodation. Yatra charged me 4 times the actual price and took 100% money in advance i. E inr 50, 500. However the service sucked. People at customer care center are adamant that nothing can be done and only a feeback can be provided. I was asking for written confirmation about whatever he said and he was hesitant. Would highly recommend...

I booked hotel Parichey at Rewari on 9th July 2017 through yatra.com.
Yatra.com confirmed my booking and we reached hotel at 8.30 pm.
At hotel reception they told no rooms are available and we can't do nothing, it's yatra.com mistake to give confirmation for room.
I called yatra.com customer care, they told me that they can't give guarantee for booking.
How can I trust such booking through this site....

I had booked two tickets from Pune to Delhi shown as refundable. Due to change of plans I had to change the route /cancel the tickets. Now it shows cancellation charges xyz hence refund is zero. Can the English you explain the meaning of refundable.
Plus for cancellations there is no toll free number so once booked you are at their mercy and if you call then you pay additional amount on phone bill.
Very poor services, will never...

Sir,
I have Traveled from Jet Airways Flight No. 9W-412 ( From Mumbai to Jodhpur), PNR No.HVQYPD on dated 03.07.17.

It is surprising that during traveling my purse lost (From the Luggage which was handed over to airport authority )

When we checked at Jodhpur purse was not in bag after reached at home.

For needful & Prompt action pl.
R S Purohit
[protected]...

I was booked ticket form Delhi to Bangalore[protected]:05 AM[protected]:00 AM ) for my friend, and she missed fight due to cab problem we booked another fight with high price. After all we claimed for refund they only give 64 Rs ?
I have mail copy of only that much refund and no response form yatra.com.
I reached many time by mail but no positive response.
Booking Ref No.[protected]...

Hello sir I have booked my hotel nearly fifteen days ago but I have received email today that you have to pay a GST now at a hotel checkout as there was not written anything in terms and conditions please help me as they are charging 18percent GST on it so nearly my5000rs are going so I am kindly requesting u to help me because there is not my fault...

My booking reference is[protected].
I was allowed to carry cabin bag of only 5kgs and not 7kgs. But in the ticket it was clearly mentioned as 7kgs. I had to pay for the rest.
Air India officials said that this is clearly the fault of the third party(YATRA.COM)
Please look into this as this is a serious issue giving very much misleading information to customers...