Yatra Online / YatraTrip.in Complaints & Reviews

Why yatra.com time schedule change because i will need to reach my place 12th may morning. I need most urgently appointment there, so please do not change my schedule and give as it is time to reach dar es salaam.
In this regards to booking reference yt20524708.
Hear is my return ticket time 16.40 to 20.15 mumbai to nerobi (Kenya) date 11/05/17, but nerobi 23.55 (12/05/17) to dar es salaam 01.25 (13/05/17) it meens nerobi 28hrs...

This is the mail i addressed to yatra -

I had booked a return ticket to bangalore-goa, onward travel being on 31st midnight and return on 5th early morning, for my son, ashwin r prabhu through your website. The pnr number being omb03q. While booking the ticket you had given me 4 uber promo codes worth rs.1000/-. I had applied flycab while booking the ticket as per the offer on your website.

You had mentioned...

Hi.

I have booked a flight from Mumbai to Jaipur for 15th April'17 from Yatra Online site. The booking reference number is[protected] and i booked the flight on 26th March'17. After paying Rs. 3068/-, i got the mail from yatra about the confirmation of the ticket and along with the PNR value as "OEPORT".

Then suddenly on 9th April'17 i got the mail that my booking was not confirmed and that they are trying...

Hello,

This is regarding my holiday trip to dubai through yatra.com.

Below are the booking reference nos.

Yh3140176 and yh2786796

I have paid two thousand rupees more than the actual amount as the quotation from yatra.com was wrong. Later i found it and asked them for refund. Almost 2 months are passed now but still the money is not refunded to my account.

Regards,...

Yatra does a push notification telling they provide lots of ecash and advertise. But they do not say it upfront telling ecash can only partly can be redeemed each time. Why don't they send the terms and conditions too in push notification and mention specifically that a person cannot redeem 100% ecash upright along with the push notification. Why hide it under terms and conditions which people seldom read. This is a clear case of duping customers...

Sir,
We have booked 3 tickets on 14th march at around 00.32 from kolkata to chennai through indigo flight 6e-3326
For 30th april 2017, got message from yatra through sms in phone that yatra has not received a response from your bank for booking reference number[protected].
Another sms from yatra.com said to check the booking status at https://goo.gl/mcwato.
According to booking status - your first attempt...

Yatra.com is an absolute fraudster, before booking, the fact that only 5% of ecash amount could be redeemable per transaction was never mentioned. It was only when i looked into the faqs after booking i found it. I have worked very hard to earn all this money, and i thought by today's offer (100% ecash) i would be able to get my next flight much cheaper, but i was absolutely shocked when i could redeem only 200 rs.)

I sincerely...

We have booked kerla honeymoon package bookking ref id is YH3168942 from date 10th april 2017 to 15th april 2017 .package start from munnar in 10th april and 12 th april is in thekaddy and 13th and 14th april is in Allepey 13th april booked in hotel haweli resort where as 14th is in House boat (rossey houseboat) but now the executive (Mr.Rahul Rode) from yatra called me and said that the House boat is not available and you have to checkin...

Never ever trust yatra
I wrongly trusted yatra and made a hotel booking for my trip where i paid the entire amount upfront (Rs 21158/-) and received a confirmed hotel booking voucher. My yatra refer no is[protected]
They are totally unprofessional and a customer unfriendly organisation
They send me a hotel voucher with "confirmed" hotel booking mentioned in it - take entire money upfront and sit on it for more than...

Yatra.com, took money from my booking and said room is confirmed . And immediately they called back and said its Cancelled and my Money will be returned in 15 days. And its not at all a small amount.

They never even try to help us by telling that since they could notget my preferred hotel, they will try to get in similar hotels. They just cancelled without even our consent.

I will never suggest Yatra.com to...

While booking flight on30sep16Lucknow to Delhi, transaction Rs 3715 settled through pg support bildesk for Yatra dot com But flight not booked due to link failure However Yatra dot com not making refund till date Transaction ref no confirmed by bill desk is as under
GCBI [protected] payment confirmation
by Bill desk
Central Bank Of India ac number is
[protected]and Bank ref no is
62640275 YATRA /INB...

Summary :
o I trusted and booked though Yatra booking reference :[protected], Hotel confirmation number : YATA[protected], But Yatra.com has totally failed to confirm the booking with Krishna Palace
o It is the option given by Yatra to book in Claresta, hosur . I didn’t even know such hotel existed. And they promised the alternate booking there.. but that is also not confirmed
o Totally un professional behavior by...

Hotel lemon tree, chennai booked from 09.04.2017 to 10.04.2017 via yatra.com. card txn:MAST-POS/YATR.
After the booking an amount of 1721/- had been debited to my account. An SMS to this effect was received on 08.04.2017 confirming the payment. Then it was found the booking has not been confirmed neither yatra.com has responded to the emails sent nor responded to the phone calls made. The money has not been recredited into my account....

I traveled to Thailand on 10th of February 2017. I did flight bookings via Yatra.com. Prior to my travel I got email from Yatra regarding flight schedule change. Flight from Phuket to Bangkok got delayed by more than around 3 hrs. So as per discussion with Yatra executive we decided to go for refund. Yatra raised query to Thai Smile on 16th of January 2017 as per their records. After doing lots of follow up no success till date. I contacted...

0n 28th march I booked a round trip from Chandigarh to pune with Yatra.com under booking number[protected] and I got a confirmation email from Yatra.com that your ticket was booked and ticket is attached in confirmation email . On 30th March received a call from yatra customer care ([protected]) that your ticket has been canceled and you have to pay Rs 4612 extra to again confirm your ticket. My old parent are travelling and this is only...

My refund for flight cancellation is due for more than 3 months. My flight on 30-Dec from Hyderabad to Chennai got cancelled by Trujet. And trujet claiming that they credited the refund to yatra on 2-Feb itself but even till today(1-Apr) i haven't got my refund back. I have been corresponding for this matter with Yatra customer care team through mail but no improvement.

YATRA REF NUMBER :[protected]
PNR NO : 00VD83br...

Complaint id - YA:3085964

Hi,

I booked a hotel on 27th March 2017 on yatra.com.

The money is deducted from my bank account but no confirmation on hotel booking.

No reference number found or generated.

Please update me as soon as possible. I raised complaint but its 48 hours and no update on my complaint. Customer care not picking the call. The details of the...

This is really pity to say you that I was a trusted user of your site. But now I lost faith on it. I troubled a lot yesterday and today as well. When I was trying to book domestic flight from Delhi to pune, I had applied sbi elite voucher E-code to receive a discount of rs 5000, but it was failing each time with error transaction has been declined by your bank. But when I checked with sbi bank they told me the transaction has not been reached...

Hi Yatra,

I have done booking via yatra. Money has been deducted from bank but nothing is reversed. When it will be reversed. Could you please help. I am in urgency.

Yatra Status -
Sorry for the inconvenience caused during your payment attempt. Unfortunately, due to payment failure your booking has failed. Please find below the transaction details for Booking ID[protected]
1.Your first attempt...

Could you please help me in getting the flight tickets and the hotel vouchers for my Mauritius trip(YH3132360) .On 15th March'17, the complete payment has been made

The commitment was of three days to send the tickets/vouchers.Being so popular I had chosen Yatra over local agents so that I could get best service and see what best I am getting.Few other messy things happened earlier also but do not want to get into them again.br...