YOU Broadband India Complaints & Reviews

I am facing challenge since last 1 month, and when I register complaint the technician closes the ticket even without coming and checking for problem.

This is the pathetic service and if it is going to continue the same, I would like refund and close the account with you as soon as possible.

Account number- 2000977
Username- niyati1001...

I m facing connection problem for 2, 3 days so i called local service officer Ronitbhai for same but he said i should not call him and lodge complaint online only and cut my call repeatedly so i called again and again and he picked up call and said me ‘PAGAL HO AAP BAR BAR CALL KAR RAHE HO’ .i dont think he should talk like this to customers.
Then i went to his office for concern and he talked arrogantly that we are not going to...

No Internet connection since yesterday 4:00pm
We are facing a big problem to deal with our patients....

My customer number:- 1027634. Its 1 week now I am complaining about my WIFI not working. I am tired of complaining now. Daily I register a complaint and daily my request is closed without any solution. THIS IS COMPLETE TORTURE. Is someone going to give me any solution? Even after using youbroadband after so many years your customer service is the worst. I am able to use Wifi in the morning for few hours only. When will my wifi start working?...

Case History:

I have requested for
YOU BROADBAND connection with 3+1 Month Validity and Paid 2800 Rs in advance on 25th Oct '20 via your YOU BROADBAND Sales Guy (Mr Arun Pandey Ph: [protected]). the Commitment given to me is to have installation done in 2 days of Payment.

But post payment on 25th Oct 20- After multiple follow up, escalation with your Sales representative as well no one turned up for the...

In beginning of October 20 there as no internet connectivity. In spite of innumerable complaints including calls to technicians Ganesh ([protected], Yadav ( [protected]), Mohammed ([protected]) and other service was restored in early October since a main cable had to be changed on ST. Paul's Road. All this time we were assured by the company that service would be extended because of no connectivity. Sorry to say that now company is denying...

I am facing some installation challenges where i had raised a request with You broadband Oct 20, have observed in spite of calling you guys several times my tickets are getting resolved without getting attended.

While installing and making the payment have already informed Mr. Harshad Makwana ( Sales Agent : 1782208) about my requirements, it has been more than a week and still my installation is not done properly. None of...

Dear Sir,

We have not been able to use U broadband internet properly after renew our internet plan last 28 days days. every time after 2-3 min has been disconnect your internet. None of your help lines and technical team are give proper solution correctly. I am not satisfied with the service and facility you provide. Please plead that my problem be resolved as soon as possible.

My City Is Rajkot...

I have purchased you broadband plan on 05/11/2020, it's installation service is good within a day installation gets completed.
But from day 1 my internet got disconnected in every 10-15 min. I have tried to file complain through their app and cc mobile no. but no response. Complain status got resolved within 3-4 hours without getting resolved from my end.
I highly do not recommend you broadband service after this experience...

Hi Team,

Name - Daxesh shah
Account number - 1600753

I paid on 8th October 2020. they started plan on same day.

They took time to setup and fixed on 19 October 2020.

I talked to custom care and they refused to extend days. Also internet connectivity is not stable from last few days.

And during payment, agent agreed to increase validity for 25 days. but that...

When firstly I approached for new connection, I was told that connection would be given within 7 DAYS after making payment, still when again asked about it after 7 days there were only NAIVE answers from executives in office, also when applied for refund it has been more than 45 DAYS [CC471542] after applying for refund still there has been NO appropriate reason why are they delaying and so LENIENT behaviour of people in the office while...

Hello Team,

I have been a customer of You Broadband powered by Vodafone since last 2 years and since last 1 year facing continuous issues with internet connectivity. I have been complaining to the company and they are resolving the complaints without any action.

I have been paying annually as I got good service last year but this year experience has been pathetic and on top there executives are least bothered...

We have taken You Broadband internet connection for our office in Rasta Peth for commercial usage. Now we have shifted our office to Nana Peth location. Total distance between both the offices is only 200 meters. Since last 19 days we are following up with there Call Center, there Pune office, we have sent 7 email reminders with complete set of documents. The worst part is in our Nana Peth Office in Sunrise Building, You Broadband has already...

I have subscribed YouBroadband since last 25 days and its not working almost 1 day out of 3 days. In this 25 days i have reached consumer complaint center for 10 times and internet doesn't work definately more than 10 days and their promise of attending request within 24 hours isn't fulfilled as i have submitted my request on 26 oct and today it's 28 oct moreover local technician doesn't even care to attend my calls. It's really frustrating.br...

I am living in Karkhana area and I am very happy with my ACT Broadband connection. But since I saw few attractive schemes in You Briadband in their advertisement I applied for new connection . Immediately a person by name David Enakonda (Ph: 880159xxxx) called me and forced me to pay immediately for 3 months and convinced me to pay Rs 2775 in just 2 hours. But after that they started showing the original face . They will not respond to any...

I have taken this connection a month ago..they took more than 3 weeks to start the connection ... They ignored my calls, messages, whatsapp messages everything. I was calling them with 3 4 different numbers so that they would take my call atleast. Now that the connection was up after a lot of begging..it has stopped working since 4 days..i have again lodged complaint as that is the only thing ik of..This is seriously unimaginable. Someone...

Customer care won't respond quickly. Days, weeks will pas by but they won't respond if you have any connectivity issue.

Better not to prefer youbroadband.
Worst service in the world...

User ID at You broad band: manji_ma
Registered Mob number: [protected]
Since 8th October, 2020 I am having slow internet speed on my 75 mbps plan. Speed is around 0.1 Mbps to 10 mbps (average 3 mbps weekly). When I call Customer care they repeats only single sentance that your issue will be resolved by concern team and they will contact me. Reality is they have never contacted me and Issue of slow internet speed still persists....

Hi,
Please take necessary action on you broadband I did Amount paid for New connection internet but not yet installed and not answering phone calls. It has been 10 days completed.

You broadband numbers -
Sidhu - [protected]
Linga Reddy - [protected]

This above 2 persons are taking money from customers and not answering phone calls and not even bothering. And talking rude behaviour to the...

We regret to inform you that the problem has not been resolved till now. You are requested to kindly send your technical representative immediately for sorting out the problem but not responding your broadband. also technical representative pick up the call

Our You Broadband ID :sdp600

Contact No. [protected] - AJIT ZALA

Company Name : SKP Projects Pvt Ltd...