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YOU Broadband India Complaints & Reviews

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Updated: Oct 10, 2024
Complaints 1359
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218
Unresolved
1141
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YOU Broadband India reviews & complaints page 6

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A
Ajit zala
from Mumbai, Maharashtra
Oct 17, 2020
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Not resolving my complaint last 20 days

Address: 201 sai samarth complex Near Maneja Crossing Makarpura Road

We regret to inform you that the problem has not been resolved till now. You are requested to kindly send your technical representative immediately for sorting out the problem but not responding your broadband. also technical representative pick up the call

Our You Broadband ID :sdp600

Contact No. [protected] - AJIT ZALA

Company Name : SKP Projects Pvt Ltd...
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Y
Yogesh20201
from Powai, Maharashtra
Oct 14, 2020
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You Broadband Refund

I made payment on 9th August for new broadband connection to YOu BroadBand and then follwoed up with them for connection.

No one took the pain to call me or contact me..Then after 15-20 days, their technical guy came and told me that connection not possible.

[protected][protected]
-----Payment receipt message - I have soft copy which I will attach here[protected]

Thanks for...
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N
Nilofa
Oct 13, 2020
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Connection refund

I applied for a connection on 24th september & i waited for 5 days for them to get the cabling & all other procedures done but i hadnt heard from them. Later on i cancelled my connection on 28th of september and asked for a refund, ever since then i have been calling the customer care for my refund its been 15 days and all they have been saying is “our team will contact you within 22 hours” i waited for a week for them to contact me ....
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K
Khantil Shah
Oct 12, 2020
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Low bandwidth

Address: vadodara

I have purchased 75 mbps plan but since last 1 week speed reduce to 5 mbps.
i have send many emails to customer care their nodal officers but no response....
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P
pmsharma89
Oct 12, 2020
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Internet Speed is too much low

Dear Team,

We have taken a new you broadband 50 MBPS connection two weeks before. However, there is neve get a speed more than 15 MBPS once. And usually getting 10 to 12 MBPS speed.

I made complaints 4 times in last 12 days. but no positive action and response.

Very poor service and speed....
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Y
yukti tankv
Oct 10, 2020
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Regarding Shifting of connection

Address: vadodara , gujarat

I have requested for shifting of my broadband connection on 25th september and after 15 days only my documents are submitted nothing else and customer care executives are just forwarding my complaints only,
i am woring from home as it professional and also my kids are having online classes and without broadband we are unable to do our works so i just want to get it done...
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B
binitha.balan
Oct 5, 2020
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Refund not received

Address: thane

My relationship number is 2041704. I had taken your plan of 3 months and 7 days for Rs. 3, 600 that commenced from 26/7/2020. I'm located in Thane, Brahmand.

I am forced to write this email with utter disappointment from the services provided by you. From 26/7/2020 till date i.e 27/9/2020 your WiFi was not working for approximately 19 days. I had made multiple attempts to contact your contact center, local vendor office and...
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L
Live Life With Momo
Oct 1, 2020
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My Refund

Hi,
I already raised a request for cancellation for my broadband but i didnt get any positive response from your end now its more than 45 days still i didnt received any checque from your comany.
I request you guys to please initiate my request asap waiting for your reply.
Regards,
Mohammed...
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Address: surat
Website: www.youbroadband.in

My internet connection is not working since last 20 days....
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H
HVS_ RHS
Sep 30, 2020
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Service is not provided for what I pay for

Address: 2nd & 3rd Floor, Iqara Centre, Adajan Hazira Road, Surat, Gujarat 395009

I bought You Broadband internet subscription of 6 month with 100 Mbps internet speed. But from the first day when my subscription has been started, i am getting only 20 mbps speed. I tried submitting complaint to them through their mobile app 3-4 times, no one answered. Then i mailed them my complaint and they mailed me back saying your problem will resolved in few days. It is a almost month since i purchased this service and my problem is...
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Address: 2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009, Gujarat.

Hello,

I have cancelled you broadband internet connection before installation with your agency.

I clearly mentioned that i have urgent requirement and if you can do within 2 days then only i will take your connection, but after paying money that agent told me that it will take minimum 15 days.

I asked him to refund my money and he refused.

So please refund my money asap otherwise...
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Hello,
So i am having constant packet loss and the customer service doesnt do anything and im sick and tired of this isp. The problem is the way my routing has been done, all video calls stutter and minimum 30% packet loss in games.
So if this could be fixed it would help a lot or i would love a refund for my entire yearly plan.
Thank you...
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B
binauday
Sep 17, 2020
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High speed router 1200mbps not supplied

Address: YOU Broadband India Limited. 10th Floor, Birla Centurion, Century Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400030, Maharashtra.

I have made payment of rs. 1999 online to you broadband on july 16, 2020 for high speed router 1200mbps. I have called their customer care many time and also wrote to nodal. Maharashtra on aug 12, 2020. A plain reply came that they have forwarded the complaint to respective department. No action or response from any department. I again wrote to nodal office on aug 28, 2020. Till now no response nor any action from you broadband...
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V
Vipul Dayma
Sep 15, 2020
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Not able to use net

Address: Avirbhav soc. opp. comment motor pandesara surat

Dear sir,
I am can't using internet from[protected] i am continuously calling customer care but not get satisfaction reply from thier so help to get my money refund
Regard,
Vipul dayma
[protected]...
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V
Vipul Dayma
Sep 15, 2020
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Issue in connectivity

Address: Avirbhav soc. pandesara surat gujarat

Dear sir,
I am not able to connect with internet of you broadband from 10-9-20 to till now please help me...
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R
Rakesh Chaitya
Sep 14, 2020
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Refund request not processed even after 6 months

Hello,

I have requested a connection for broadband on march 27 2020, but the connection never went through due to the lockdown situation, i was ok with this and gladly request a refund for the paid amount for which i was informed that refund would be processed via a cheque to the registered address.

The date today is september 14th 2020, it is close to six months and i have not received a refund, this is my...
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D
Dhaval_soni31
Sep 14, 2020
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poor service or no service

Address: You Broadband

I have complained to broadband service provider but they are closing ticket after 1 day all the time. From last 2 months...
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H
Hareesh Thekkumbadan
Sep 12, 2020
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Refund of registration amount

Address: Hareesh T, NSDC Cell, AOC Centre, Secunderabad-15

It is intimated that, on 16 Jul 2020 I was registered with You Broadband, Hyderabad for new broadband connection by the name of National Skill Development Corporation and registration amount for Rs 2361/- has been made by Hareesh T (User) through online from his account on same date. Relation Ship Number is CC455891. Unfortunately the company could not provide the connection. Despite of repeated calls & emails company decided to cancel the...
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D
Deepak Prince
Sep 10, 2020
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Slow network

Pendurthi...
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A
Aarshnvs
Sep 10, 2020
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Cheat with me by you broadband.

Address: india

My name is hiral patel from navsari. My mobile number is [protected]. I use you broadband connection at my shop. I renew my 50 mbps connection on 16/9/2019 for 12 months, and they cut off my connection on 10/9/2020. They are mention as 12 months and cutoff 5 days early. We must require internet connection for my work. It's cheating with me. You broadband cheat with me. I have already 3 connection of you broadband than after they cheat me....
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