YOU Broadband India Complaints & Reviews

Wifi network not work for a week... We have alredy complaint for 3 times but not any one come to solve this problem... My ac no is-1126430
Name-dharmesh tamboli
Mob no-[protected]...

Registered mobile number: [protected]

I have 2 times registered my complain to reinstall my youtele connection but still no one had contacted me. When i had to renew my plan they were calling me 3-4 times a day and now when i have completed my payment no one is coming to install it.
As i have already paid for my connection it has started deducting days.

So it’s a humble request to please take action...

Good evening,

We have been facing issue of no internet connectivity from past 6 days and raised tickets to get it resolved. But from 1st day (03 sep 2020) technical team has been closing ticket stating that issue has been resolved.

This same continued on 3 & 4 sep 2020 and when we questioned customer care as technical team was not responding to our calls they too were reluctant to provide any concrete information...

No installation work is done yet even after payment of 10 days and no cancellation process is done after calling their customer care number for so many times.
the technicians and agent are least bother to provide service because they are not getting their commissions.
worst company to in terms of service provider....

I have been struggling for over four months. I made full payment on 10th may. Four months up, as of now. No installation done. Sales agent to call center - everyone has lied. Horrible treatment.

Have contacted them over phone and email, dozens of times. They promise refunds, and the refund never comes. You ask again, they say, it has been "escalated". Over and over again the same thing happens.

No intention...

I have been you broadband customer since last 6 months and unfortunately I have not used service properly since long. I have registered many complaints and tried to contact the executive but no luck. Today as well my internet is not working since last 10days as per them they don't have hardware??? They are not ready to cancel my connection and refund money??? Sometimes staff is very rude and they replied "I will not buy hardware for your...

My account no - 252306.

I have upgraded my broadband connection to 150 mbps on 9th july for 1 year plan. The current modem provided by you broadband is just supporting 33 mbps. So i called youbroadband 5 times so far. Nobody turned up. They closed the complaint saying that there is no issue. Then i wrote email to nodal office on 12th august, appellate authority on aug 23. And as expected, there is no response yet. So i am just...

Internet is not working from a week they are they not responding for the issue...

Internet not working more than 3 weeks

even after registering complaints both through customer care and app, no proper response...

No technician will come at home to solve the problem

Please I request you please solve my problem as soon as possible 🙏🙏...

I have subscribed annul plan with you broadband vadodara - my cus id is bk106, we register complain everyday no one resolving it, when you check status of complain it shows it is resolved. We are getting mental harassments and also my children's education is suffering because of you broadband worst services. We are suffering from the day we took this connection from you broadband....

Dear Sir,

In regards to the subject i am facing connectivity issue since many days.

1. In the month of July, from 25th i faced internet issue as cable was broken from the other end which was being informed by the third person. I called you broadband customer care and informed that the internet issue is due to cable being torn from other end. They came and fixed the issue after 6 days i.e 31st july. When the...

Mene you broadband customer care me 12 se 15 call kiye complain register karvay magar abhi tak cable sifting nahi hua
Ek Service person dekh ke jata hai bolta hai kal aaunga cable leke us baat ko aaj 30 days ho gaye abhi tak aaya nahi sayad corona ho gaya hoga... or you broadband ke pass koi service person nahi hoga... itna bada company or service zero...
Renew date aati hai to phone pe phone karenge or Service deneka time aaya...

Respected sir,

I have applied for you broadband services for 90 days 50 mbps plan.

I request you to please provide technical team as fast as possible because i have urgent need of installation.

Give me contact number of your technical team doing installation so that i can directly ask them for arranging installation fast.

Confirmation no. Cc466324...

Date:- 13 Aug.2020...

I've made initial deposit and 1st month payment on 1st august. I was told installation will be done within 6-7 days. Now it's been 10 days, and the agent is not replying on whatsapp, or picking up my calls.
This is highly unprofessional behaviour. Agent is lalit ghadge, [protected]/[protected].
Please look into this....

You broadband account : 150227
The reason why I am posting here is because YOU BROADBAND is not reachable and is not able to rectify the issue.
I am not able to access Internet from past few days. I am facing frequent dis connections.Further more the tickets which I raised being closed without resolving the issue. Also customer care is not reachable.
Even the technicians are not answering calls.
Attached are the...

My name is Muralidhar Rao.
My account no is 1713716.
Since yesterday fibre cut problem. No internet. No body solved the problem so far.
Called customer care several times . No use. Problem no solved so far. Rectify problem immediately.
Muralidhar Rao
[protected]...

I am you broad band customer with user ID murthy 848 since nearly more than 6 months. Initially the provider provided good net connectivity service. But since last 2 months the connection is very poor and frequent daily failure. During this vivid days, work fromhome is being hampered because of this net failure. Daily I am raising complaints and they always replying as technical failure. Their personal response is very poor. They are collecting...

Dear sir/mam,
This is to bring to your kind notice that my internet was not available from 23.06.2020 2pm to 10.07.2020 5pm. I was not able to use the internet for those 18 days. The same can be seen in the attached screenshot of the service request summary. I have also sent so many emails to youbroadband regarding the outage of the internet.

My subscription is going to end on 10.08.2020 as per my last renewal. However...

I have been facing issue with the you broadband since last 6 months and more. Firstly they did provide 30 mpbs modem due to their technical concern while i had paid for the yearly plan of 50 mbps before couple of months. Also the connectivity concern is not resolved they have changed the modem since a week yet no proper resolution has been provided there is no internet connectivity. No response and resolution from service or enginner regarding...