ZestMoney Complaints & Reviews

Hi,

Regarding the loans i have not taken but reflecting in my cibil report yet i already raised a concern and filed a case in cyber crime hyderaabd and in consumer court yet the issue isn't resolved till now as the zest support team said they will close the loans on a call but the loans are still reflecting in my cibil report and it is effecting my cibil score. Please take care of it.

The 2 loans are 1. Ghalla loan (12000rs) 2. Dmi finance (10000rs) respectively.

These above loans are provided as vouchers to some one who created a fake profile with my pan number in zest money. The zest money people not taken proper verification and provided voucher loans to wromg person and now the loans are on my pan number.

Guys - zestmoney will seriously impact your cibil. I applied for zest money emi services and opted for a no-cost 3 months emi on mmt. To my utter surprise and shock my cibil dropped by close to 50 points owing to some ghalla and dm finance, this is completely misleading and serious fraud. How can every time one opt for his credit limit, there will be an impact on cibil? If this is the case, no one should ever use your service.

Please treat this on priority. For example, if i use a credit card and my limit is let's say 1 lakh then why the hell will a hard check be done every time i use my pre-activated money limits? By the time someone uses the complete service, the cibil will take a huge hit.

I dont having any loans in zest money and i have cleared all payments on or before due dates. Vishnuks [protected] and my mail id [protected]@gmail.com

Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as dmifinance & ghalla which i am not aware of this ghalla consumer lona

Requesting to resolve this matter at the earliest, as this impacts my crebil report is going down

Please delete my zestmoney account. Deactivate the account and remove all database whatever i provided to zestmoney. I provided bank statement, i provided aadhar and also voter id card and also pan card. I hope that zest money will remove all the details while they will delete my account.

Linked mobile number : [protected]

Linked email : rajibulbiswas01. [protected]@gmail.com

I want to delete my zest account as it was not created by my. It consists wrong information.
So, humble request to take a prior step on my complaint.
I have contacted several times in customer support for deleting my account but there are no proper response.
Accept my complaint accordingly which is good to go.
My registered mobile number is [protected] and email address is [protected]@yahoo.com

I have taken two product loans in zest money last 5 month i have not paid two days before i have clear all the pending emi of one product.in-between time one of staff call me and using such a bad words and she said make the payment else i will beat u in my slipper and she telling any my parents in very bad and she scold my mom in very bad even i am not supposed to say that word. Yes it is my mistake to delay but see i was paid and clear the one product pending loans.. It is really painful how peoples are using a words like this.. So finally i have make the payment and. Now i am going to tamil nadu south regional consumer court to the legal.

I was getting a call from this number [protected] through this number only she was using that kind of nasty words and all..

Hello,

I had a loan in zest money and i have cleared all payments on or before due dates.

Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as dmifinance (1 account) and 2 payments missing i have never missed any payments i can provide full statement for this.

From past 4 months i am writing continuous emails to [protected]@zestmoney.com & [protected]@zestmoney.com with complete details & i connected have zestmoney many times but they are not able to solve the issue still in my cibil report the account is showing as active

Requesting to resolve this matter at the earliest, as this impacts my cibil report is going down

My mail id is [protected]@gmail.com

मेरे zestmone accountse मेरे approval के बिना amazon voucher purchase करके use किये गये. Its unauthorized transition, ऐसा एक नहि बल्कि दो बार हुआ है, एक 4th nov 2019 को 15152 rs का fraud हुआ था, तो मैने zestmoney aur cybercrime मे complent, कि और zestmoney से मेरा account block करने के लिये बोला मगर उन्होने block नही किया तो फिरसे, 7december 2019 को सेम fraud 3144rs का हो गया, यदि उन्होने मेरा account block कर दिया होता तो यह fraud नहीं होता, so plz cancel my amazon pay loan account and delete my account.

Friends dont take any loan from zestmoney and 420 dmi finance. If you take any loan and even if you pay on time they will report n number of late payments to credit beuros..

Im contacting them through calls/mails from 3 months... But still they didnt resolved my issue.. They literally harassing me mentally..

Before taking loan from this company my cibil-792 now its 669

Experian before - 769 now its 651

They reported 17 fake late payments and ruined my credit score...

Tickedt ids[protected], 02221976, 02553111, 02563133, 02998151... 03217628...

Once you take any loan from this company they will make sure you never get any loan/credit card in your life from any bank

Hi, i'm sagar ghosh. I have no zestmony loan currently. My zestmony loan register mobile number is [protected]. My dob 24.06.1979. I have no due emi. I already closed my loan account. But i found a overdue my cibil report. Please update my cibil report.

Main bahut bar zestmony customer care main call kiya tha or email vi kiya tha but thik nahi hua. Har bar a lok khali bolta hain 30-45 day main update ho jayega but nahi hua.

Please update my cibil report.
Thank you
Sagar ghosh
My contact number:[protected]

I took two loans from zestmoney and are already paid in full. I checked my cibil score and it is reflecting as dmi finance and amount is showing outstanding and late payment is reflecting. However i have made all payments before due date.

Zestmoney order id ac3a[protected]Rs. 11999) and
2aed3ac1c059 (Rs. 16999)

I have attached screenshot of my experian credit report. The same thing is happening in cibil...

In my cibil report, it shows an amount of Rs 195000/- is pending with zest and DMI finance. But i have never taken a loan of Rs 195000 from zest money.. This entry affecting my CIBIL Score very badly.. i have took 3 consumer loan and all closed on time but they provided wrong data to TransUnion & Experian. I am continiously taking follow up from last 3 month with ZESTMONEY but they are careless, They ask for mail of CIBIL report again & again...

Sir i am current situation based on not maintained at this account sir... My family situation is very poor sir... I am one yr not payable your amount sir... Please understand my situation... Me one person getting salary in running the my family... So i am this loan amount using from product purchase in my whole family going to suit side sir... I am your app and your loan amount getting option using in very sorry sir... Please close my account

I didn't contacted zestmoney for emi. When i called to them and asked how emi is activated on my name they said like this... (They received my documents from simplilearn team (Who provide online education). (I gave my documents to simplelearn when they said that docs are required for only activating my profile. But they forwarded my documents to zestmoney team without knowing me.)

Note) when zestmoney activated emi i didn't receive any intimation that they are activating. They didn't took any physically signed documents from me. How can i know emi is activated.

Note2) they are not cancelling the emi although i requested to cancel.

Zestmoney से मैने 51000 का लोन नहीं लिया और उसका भुक्तान मेरे से मांगा जराहा ह
इसके पहले 1000 के कूपन बिना मेरे इजाजत के
शुरू किया थी जिसका मैने zestmeney को सूचित किया गया
फिर zestmoney का कहना था आप अपना मोबाईल नमबर और मेल आइडी बदल दो तो कोई लोन नहीं होगा, । फिर भी लोन चालू किया गया
अब कम्पनी अमेज़न के 51000 के कूपन मुझसे वसूली करने चाहती ह जिसका मैने कभिं लोन नहीं मांग की
जो व्यक्ति अमेज़न पे के कूपन इस्तेमाल कर रहे हे
उसको कंपनी कोई टिप्पणी नहीं किया
कोई गुरू कुमार को दिए गए कूपन कोड जिसका खुद कम्पनी को मालूम ह पर खुद कम्पनी नहीं चाहती वसूलना मैने एक शिकाया यत आर बी आई को और एक उपभोक्ता मंच को दिए ह
ऐसी कंनियां का NBFC को लाइसेंस निरस्त करना चाहिए जो लोन के लिए
दूसरे व्यक्ति को लोन की मांग कर रही हैं
क्या zestmoney लोन हर किसी की देती ह
जब तक ग्राहक से आप पुनः उसका पेन कार्ड और फ़ोटो और आधार कार्ड नहीं मांगते तब तक उसको लोन नहीं देते
तो जब मैने कोई लोन नहीं लिया और कोई आधार नहीं दिया तो कृपया आप बताए यह कैसे संभव ह 51000 का लोन बिना किसी पूछ आप दे दे
फिर आप यह के कर अपनी बात रखते ह
आपकी आईडी किसी ने उपयोग करके लोन लिया ह
जब ग्राहक आपको 2 दो दिन पहले इस बात की जनकारी देता ह फिर भी आप उसका लोन पास कर देते ह
और कम्पनी से मैने 33000 का लोन ले रखा तब में क्या आपसे 51000 का लोन नहीं लिया ह
तो कृपया आप उसे भुगतान मांगे जिसको आपने लोन दिया ह

Zestmoey company please help us
When we not apply any coupon amazon pay? You create 50000 coupon and cash any person
Who emi demand me please stop all emi amount vaucher
We not apply this coupon
Why should demand my payment
Please stop all coupon payment
Some guru kumar use that coupon
And should emi amount vaucher. Calling or demand again this
Or we could gone consumer court
Or legally protected
Thanks

Dear sir zest money doing online fraudulent company please friends this can't help the fraud my last two loans
₹6, 994
Loan amount ₹6, 994
Loan amount those amount not applied me goto customer care executive say irrespective response already debited one emi my account i going complint zest money doing fraudulent company unauthorised login and apply loan

Make it correct in cibil report
I am paying emi earlier than scheduled.
But i found a current balance value as 6916/- with dmi[protected] account number. And sanction amount was 2.18l, but you had not yet disbursed the loan. Then how will you say that it was sanctioned amount in cibil. Make ti correct asao. As i received call from our zestmoney executive 29 nov 2019 iam enclosing fresh cibil report. Make it follow up.
Phone [protected]

My Self Amit Kumar
Registered Email Id [protected]@gmail.com
Mob. No [protected]

I have order Moblie Phone On flipkart on 21st October 2019.
Product cancelled due to change address on 21st octobet 2019 and refund initiated by flipkart merchant on 31st october 2019.
i have send relavent document to [protected]@zestmoney.com on 1 Nov 2019, 08 nov 2019 and 22 nov 2019.
But our executive not to understand my problem and i have trying many call to attent on solve my problem
kindly solve my problem as soon as possible

I have got a loan from zest money for an online course with simplilearn. Later i had trouble using the course and with lot of back and forth request simpli learn agreed to process my refund.

Before reaching out to simplilearn, zest money promised that if i have confirmation of cancellation from simplilearn. I can get my refund,

Noe simplilearn approved my refund and its been a month. I have wrote to zest more than 10 times and no resolution.

Last week one girl called and asked for 3 days time to process refund, today again some one responding to my email that refund is not possible. If im not using the products and it was returned. My money was sent back to zest from simplilearn, why zest wants to keep my money without providing any services or product, this is looting