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[Resolved]  Zestmoney — zest money & dmi finance loan issue

Address:560016

Hello,

I dont having any loans in zest money and i have cleared all payments on or before due dates.

Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as dmifinance (1 account) & ghalla (1 account). Which i am not aware of this ghalla consumer lona

From past 4 months i am written continuous emails to [protected]@zestmoney.com & [protected]@zestmoney.com with complete details & i have zest &dmi finance many times but they are not able to solve the issue still in my cibil report the account is showing as active

Requesting to resolve this matter at the earliest, as this impacts my crebil report is going down

My mail id is [protected]@yahoo.co.in
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May 1, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
ZestMoney Customer Care's response Hi Arun,

We apologize for the inconvenience you had faced, please note that we have received your CIBIL report and we have sent it to be rectified. This takes 30-45 days to be done.

Thanks and regards
Team ZestMoney.
Complaint comments 
5 Comments

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I am pradeep tripathy contacat me
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I am pradeep tripathy contacat me
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My lone Id is 6C82A4CEC6EF .It's payment due was on 5 th April and the due is cleared on that day by nach. But on 9th April another payment of Rs2363 occurs. Which is the double payment of this month. So please consider the matter and take necessary actions.
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Sir my registration mobile no [protected] mera E-mail id [protected]@gmail.com

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Shekhar ji's reply, Sep 7, 2020
This loan amount not be found so plz inactive my loan account
DMIFINANCE gave my wrong report in cibil on 27 March 2020 from 86, 150/ current balance 23, 983/ DMI[protected]// no which has not been removed from cibil till date.

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