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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 14

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S
Sanjucoolz
from Pune Metropolitan Area, Maharashtra
Sep 27, 2023
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Dear sir,
This delivery partner of Zomato vehicle no. MH28BL8956. Was riding on the wrong side road at kharadi bypass bridge to mundhwa.as I stopped him telling that go slow don't splash he started abusing and threatened me to thrash as it's raining and water would splash and I'm making him late for delivery. Is this the way this delivery guy to talk to people.
I would humble request you to grab this guy give him punishment and cancel his license.
+1 photos
Sep 27, 2023
Complaint marked as Resolved 
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    F
    Faisal8169
    from Mumbai, Maharashtra
    Sep 26, 2023
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    Address: Mumbai

    My 2 order cancel because my mobile phone damaged accidentally. But when I reached to return their parcel then they were not taking it back that time I can't do any thing then I returned to home change sim with brother mobile phone then go back to return location where 1 restaurant Chinese wok which is located at chembure near diamond garden which mark me no rider for return then I ask they didn't reply properly and Zomato without knowing and without talking me they deactivated my account for fraudulent cancellation .please know the rider concern first before going for deactivate account.
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      V
      vineeth9666
      from Tirupati, Andhra Pradesh
      Sep 24, 2023
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      This company zomato is selling spoiled meat in exchange for high prices, 23VN0RTY00004781 this is my invoice id, they are doing money laundering by selling spoiled meat, the restarunt is possibly saving money by selling fake meat at the cost of public health
      Zomato customer support has been notified about the posted complaint.
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        8
        8890rk
        from Gurugram, Haryana
        Sep 24, 2023
        Feb 24, 2024
        This thread was updated on Feb 24, 2024
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        Address: Devilal Colony Sector 9

        Zumato Delevery Boy
        Feb 24, 2024
        Complaint marked as Resolved 
        12th Passed From Rajasthan Board
        Zomato customer support has been notified about the posted complaint.
        Feb 24, 2024
        Updated by 8890rk
        Sir Namaste My Name Is Raj Kumar My I'D Is FE1330785. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated Due To Cancellation, It Is Not My Fault At All, If I Have Found It. Even If I Have Made Some Mistake, Please Forgive Me. Zomato Trust Me. I Promise That I Will Never Ignore This Mistake. Please Open My ID and Activate It. I Am Very Worried, I Am In Depression Today. I Have Not Been On The Jobe Since 6 Months, My Family Has Been Traveling Through Zomato Sir My Contact Number Is [protected], [protected] Login Number Is Also The Same Here.
        Name Raj Kumar
        ID FE1330785
        Feb 24, 2024
        Updated by 8890rk
        Sir Namaste My Name Is Raj Kumar My I'D Is FE1330785. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated Due To Cancellation, It Is Not My Fault At All, If I Have Found It. Even If I Have Made Some Mistake, Please Forgive Me. Zomato Trust Me. I Promise That I Will Never Ignore This Mistake. Please Open My ID and Activate It. I Am Very Worried, I Am In Depression Today. I Have Not Been On The Jobe Since 6 Months, My Family Has Been Traveling Through Zomato Sir My Contact Number Is [protected], [protected] Login Number Is Also The Same Here.
        Name Raj Kumar
        ID FE1330785
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          S
          Singh Prashant Ankur
          from Allahabad, Uttar Pradesh
          Sep 23, 2023
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          Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
          Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was spillage issue, this whole incident just ruined my mood.
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            M
            Mahammad Vhage
            Sep 23, 2023
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            Address: Perne phata,pune

            Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]
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              A
              Amrit2710
              from Gurdaspur, Punjab
              Sep 22, 2023
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              Address: Amrit Food Corner

              Hello,
              My name is Amritpal Singh. I am the owner of Amrit Food Corner, Gurdaspur, Punjab. I have been trying to register my shop on Zomato from last 3 months but no one is picking my calls or replying. I tried calling one of your district supervisor from Amritsar but he/she did not pick my call even once, such a careless and irresponsible person, waste of my time. later, tried to register online and got call from your team only once, but its been a month now, no one contacted me again and I am trying again and again but no reply. Its been so hard and kind of impossible to register with Zomato because of your careless and irresponsible team members, I am highly disappointed. Your team should be active and working properly. VERY VERY DISAPPOINTED
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                P
                PROTECTED
                from Ahmedabad, Gujarat
                Sep 22, 2023
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                It's showing 3-6 hours to verify but still account is not verified. My id is FE3112972
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                  R
                  rajendran91
                  from Ghaziabad, Uttar Pradesh
                  Sep 18, 2023
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                  Address: indirapuram

                  Zomato providing food deliver service. if Client phone not available or switched off they can charge the client only the delivery charge and need to return the food to outlet for direct food collection. But instead of this they are detecting complete money and give food to delivery executive. now a days might deliver executive make multiple abusive call to distract client and when they not attending call, they are cancelling it.
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                    K
                    Kaviyarasab
                    Sep 18, 2023
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                    Address: Pattukottai

                    My ID FE201525
                    My phone [protected]
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                      A
                      Aashish21291
                      Sep 18, 2023
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                      This wasn’t delivered even after waiting for an hour and finally some other order delivered to me and ZOMATO is asking sorry and telling us they will refund

                      First tell us are we fool you will dance as you people want ?
                      And are you guys giving us in free ?

                      This ### is irritating me if this problem doesn’t cleared then definitely I will send a legal notice

                      Waiting for more than an hour and product not delivered and easily ZOMATO is saying we are sorry we will refund if you want
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                        B
                        Bojjagani Ajay
                        Sep 17, 2023
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                        Address: Tadepalligudem, West Godavari, Andhrapradesh, pincode:-534101

                        Sir
                        I am BOJJAGANI AJAY my zomato I'd is FE2039459.my account is terminated because of identity fraud.sir I am in hospital when that time my friend is used my account and my account is terminated.so please unlock my account.This account is most valuable to I and my family.so please unblock my I'd and give my I'd back .my mom is un healthy and my family Status is financially very so please understand and give my I'd back .I never do this mistake again so please sir.so please understand my situation and my family situation.
                        Please check my past performance.i am a hard-working person. I am a good delivery partner and fastest food delivery person so please once check my I'd my ordering times .
                        Sir please this job very very important to I and my family so please unblock my I'd this is my humble request 😭 😭🙏🙏
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                          Pintu ram Meghwal
                          from Jodhpur, Rajasthan
                          Sep 12, 2023
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                          Address: Jodhpur rajasthan

                          Mera fe id 498801
                          Mobile no.[protected]
                          Coustmer ko order deke aaya phir bhi mere food not diliverd ka palanty laga diya
                          aur naam order id confirm sub confirm karke order diya
                          +1 photos
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                            A
                            Abhirs
                            from Trivandrum, Kerala
                            Sep 10, 2023
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                            Address: Zomato India

                            Its been 30+ hours. Still my profile verification is showing pending ( FE3061412 )
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                              Abhirs
                              from Trivandrum, Kerala
                              Sep 10, 2023
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                              Address: Zomato
                              Website: Zomato.com

                              I had applied for delivery partner in Zomato with there app, its been 30hours still my profile verification is pending
                              +1 photos
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                                S
                                Saji Saju
                                Sep 10, 2023
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                                I made a payment on zomato but the order was not successful. The oayment went through and zomatk was credited but still the order didn't go through. I tried contacting them and they've given no response.
                                Zomato customer support has been notified about the posted complaint.
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                                  J
                                  Janglu Kumar
                                  from Delhi, Delhi
                                  Sep 10, 2023
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                                  Address: Delhi

                                  [protected]
                                  +2 photos
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                                    Address: Varanasi

                                    On 6.9.23 I ordered 4 paneer masala dosa. The delivery boy didnt gave change rupees and kept 100 rupees extra. I want my money back.
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                                      N
                                      Nayanabhk
                                      from Abhayapuri, Assam
                                      Sep 7, 2023
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                                      Address: Ground Floor, 12A, 94 Meghdoot, Nehru Place, City New Delhi State Delhi Country India Pincode 110019 Telephone 40592373
                                      Website: www.zomato.com Read more at: www.goodreturns.in/company/zomato/profile.html

                                      Ordered food with order number [protected] from a restaurant named Shanthi Lakshmi Veg Restaurant, Chennai listed in the app Zomato.

                                      But the food had foreign objects as dust particles, which we felt on our first bite.
                                      On calling the restaurant, the phone kept ringing but no one answered after multiple calls.
                                      On complaining to Zomato, the customer care executive Nisha bluntly stated that Zomato isn't concerned for any food quality, proving that they list any restaurant without prior verification for monetary benefit and then refuse to take responsibility for quality, thus jeopardizing public health.
                                      I have the food pics and chat screenshots.

                                      Request the Honourable Court to take strict action against Zomato and the Aforementioned restaurant so that they take proper steps to ensure public health safety and not take customers for granted and also provide me with a refund for the order amount and any amount as compensation deemed correct by the Honourable Court.

                                      I pray to the Honourable Court to take the necessary action as such incidents jeopardize public health.
                                      +2 photos
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                                        S
                                        Skalzang Dawa
                                        Sep 7, 2023
                                        Sep 23, 2023
                                        This thread was updated on Sep 23, 2023
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                                        Resolved

                                        Delay in food delivery by agent

                                        I have ordered food on 7/09/23 from Ghar ka tadka at 6:25am. The restaurant was located 3km from my location and it was showing 32min delivery time.

                                        After i ordered food the agent kept on delaying my order. I called him several times and he informed me he is having multiple business with multiple orders.
                                        I also contacted customer care and they kept saying it will be delivered but the order kept on delaying.
                                        br...
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