Claimed

Zomato Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 7778
Resolved
700
Unresolved
7078
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zomato
Customer Service Contacts

Zomato Phone Numbers

Phone
+91 83 7509 7031
2608
1685
+91 83 7507 3452
1168
584
+91 83 7509 2754
1150
621

View more phone numbers

View all Zomato contacts

Zomato Website

Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

Zomato reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Please unblock my mobile phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id related

I would like to let you know that my Zomato id FE1097431 has been terminated permanently due to plenty of order rejection. And I will mention that it all happened because of my bike issue and I wan not able to deliver the orders. I went 3-5 times to the mechanic but same problem happening. I really apologise for that and will surely take care of that so I request you to kindly reactivate my id. It would be grateful and appreciated.
Thank...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amir Muawia khan
from Begusarai, Bihar
Aug 4, 2023
Report
Copy

My refund is not received

I have ordered food on Zomato but there is no one accepted my order I wait for some time after that I cancelled it . The Zomato app showing refund is completed but I didn't recieved any amount, what should I do now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dp2023
Aug 3, 2023
Report
Copy

Application for reopen my Zomato id FE2599502

Dear, Sir
Please reopen my account. I m suffering from financial crises. It is very necessary to do the job....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dp2023
Aug 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terminated account FE2599502

Address:Tripura

Dear Sir/Madam
I am Zomato rider from last 5 months. Just lack of information i do small mistake. Therefore they terminated my account. No warning, No penalty direct terminated. I am suffering from financial crises. Kindly help me. Please reopen my account. I will do my best job.
ID:-FE2599502...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabaz07
from Mumbai, Maharashtra
Aug 2, 2023
Aug 3, 2023
This thread was updated on Aug 3, 2023
Report
Copy

Zomato delivery id blocked problem

Address:ghatkopar east mumbai Maharashtra 400077

Hi sir,
Meri zomato id FE1980026 ko block or terminated kar diya gaya hai sir please unblock karwa do sir please.

My name : shabaz zakir khan
My city : mumbai Maharashtra
My no :[protected]
Email id : [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Pratim Mukherjee
Aug 1, 2023
Report
Copy

Order number 5064258873

Items are missing from order but the customer executive not helping me. Shancit is the executive who not helped me. I wantn my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashi_28
from Delhi, Delhi
Jul 31, 2023
Report
Copy

Profile verification pending for 2 days

Sir/madam, my id is inactive from more than 15 days, profile verification is also pending more than 2 days i wil not received my T-shirts and bag from zomato, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE2928097 ) please help me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash mandona
from Bulandshahr, Uttar Pradesh
Jul 30, 2023
Report
Copy

Termination account please reactivation my profile

Address:Greater Noida

My ID is terminated issue please activate my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash mandona
from Bulandshahr, Uttar Pradesh
Jul 30, 2023
Report
Copy

Profile is verification pending

Address:Greater Noida

My zomato profile is verification pending problem, please activate my account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush thakker
Jul 29, 2023
Report
Copy

Personal verification

Address:#65e deep nagar patiala

I am was not verified from 5 hours please verified my id . Also i pay 1280 rs to Zomato delivery app for registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
પાંડોર mukesh
Jul 29, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
Report
Copy

Zomato profile pending

Address:નોકરી
Website:15

ઝોમાટો પ્રફુલ પંડિગ છે કેમ 15 દિવસ થાય ગયા છે...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
H
Hitesh1193
Jul 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblock my I'd

Address:87 MORYA NAGAR DINDOLI SURAT GUJARAT

Hi team,
This is Hitesh PATIL. I am working with your Company last 5 day. my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanishk_ag
from jaipur, Rajasthan
Jul 28, 2023
Report
Copy

Chraring 100% cancellation fees for order but the mistake is from resturant side

Address:34 a ratan nagar dher ke balaji near balaji hospital sikar road

I ordered mirchi bada but i get a call from restaurant and they said they are sending vada pav instead of mirchi vada
i want to cancel my order because of this but
zomato is charging 100 %
is this the service you provide
order no - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish10413
from Delhi, Delhi
Jul 28, 2023
Report
Copy

Didnt Get My Refund Yet

I Ordered Food From One Of My Friend Phone My Order ID Is [protected] It’s Shows The Payment Is Declined But The Amount Of Rs.582.50 Was deducted From My Account. Please Help Me And Try To Give Me My Refund ASAP
It’s Been more than 1 month Now I mailed You 100 Times About The Concern But Didn’t get Any Solution please Refund me My Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Goregaon east, mumbai
Website:Zomato dilivery partner

Dear sir/mam,
My name is shoebuddin shaikh, I am last 4 year zomato dilivery partner, and i am not showing my issue, but my id is terminated so plls sir check this id and open this id.
FE-ID= FE196089
LOCALITY - GOREGAON EAST
MOBILE NO - [protected]
PLLS SIR OPEN MY ID.
REGARD
SHOEBUDDIN...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraj9956
from Titwala, Maharashtra
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zomato partner I'd is terminated

Hi team,
This is Suraj jare. I am working with your Company last 2year. But last 4 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Suraj jare
ID: FE1843051
LOCATION: Titwala
City: Mumbai

Regards,
Suraj jare...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikram Chowdary Gadde
Jul 23, 2023
Report
Copy

Regarding incorrect order

Address:India

Order id : [protected]

I want to file a complaint regarding Zomato scam and fraud over lot of consumers
I have received an order with items missing and I received only curries
When I asked for full refund or replacement of the order they accepted their crime but they didn’t issued full refund
They are so rude and scamsters I am one of the victim
I speculate that they are intentionally missing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaz khan.458
Jul 22, 2023
Report
Copy

Profile verification not done

Sir i have registered for Zomato delivery boy in chandni chowk delhi location i have completed my training i have paid a zoining fees also but my id is still pending please update my details
FE2904101
Mobile [protected]
Shahbaz alam...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
archana1812
from Hyderabad, Telangana
Jul 22, 2023
Report
Copy

Money debited twice today

I have ordered food from zomato. My order id is [protected]. Money has been deducted twice. Kindly provide refund for the same(251.25)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy