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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
Complaints 7881
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706
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Zomato reviews & complaints page 12

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A
Ashok7032
from Vijayawada, Andhra Pradesh
Oct 24, 2023
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Address: Biryaniwala madhapur

Order id:[protected] I have ordered one chicken jumbo pack and chicken family pack but they delivered two mini chicken biryanis
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    R
    rgm04
    from Bengaluru, Karnataka
    Oct 24, 2023
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    I changed from blinkit to zomato, also paid the charge of 1K. But the app still showing verification in progress. Please rectify the issue Asap. Because this is my livelyhood. I want to work with zomato itself.
    FE ID - FE1444428
    +1 photos
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      A
      amitgaw
      from Mumbai, Maharashtra
      Oct 24, 2023
      Oct 24, 2023
      This thread was updated on Oct 24, 2023
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      Address: Flat no 302, Tower no 2, Sarvodaya Galaxy CHS Kopargaon road kopar west

      I have ordered donut for my son, it was second time they cancelled my order and charge me for same I want refund as well as donut shoud be delivered on my place. My son is waiting for donut last one hour. If you are not able to deliver the order so why you people taking orders. You are fooling people and charge them against order. Is this a way very bad experience I have now it's 2/nd time they are doing same thing
      Zomato customer support has been notified about the posted complaint.
      They have deducted full amount of my against this fraud
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        A
        Abhijeet Satish Surwase
        Oct 22, 2023
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        Address: Central Pune,Pune,Maharashtra,India
        Website: www.zomato.com

        Hi team,
        My name is Abhijeet Satish Surwase. I have been working with your Company for the last 1 month. But last 3 days my ID was terminated. And I got a message from your side to reactivate my account. Kindly request you please activate my ID as soon as possible.

        Name: Abhijeet Satish Surwase
        ID: FE3080645
        LOCATION: Central Pune
        City: Pune
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          B
          Bhagvati Varmora
          Oct 21, 2023
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          Address: Rajkot

          FE1268996
          Mera id terminted kar diya hai.
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            L
            luckuuuuuenss
            Oct 21, 2023
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            Address: Alwar rajasthan

            I am Unable To Change My City
            I Cant See The Option City Change Request
            Please Help Me Sir/Mam

            Id FE3036387
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              A
              Abhiram Jayan
              Oct 21, 2023
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              My I'd is being kept in pending verification for the past 5-6 days and still no improvement
              +1 photos
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                V
                veldanda abhinaya
                Oct 21, 2023
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                Website: zomato

                Order no [protected]

                Such a disgusting app. I ordered food nd paid via upi.Money got deducted but the order was not placed. Now they r not even refunding my money.
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                  V
                  veldanda abhinaya
                  Oct 21, 2023
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                  Website: Zomato

                  I ordered food and paid via upi. Money got deducted from my acc but order was not placed. now they r not even refunding my money.
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                    T
                    Tech boy
                    Oct 20, 2023
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                    After wrong order delivered i have reported to customer care. You didn't have any support for customers and after reporting anything wrong in the order they were not even providing any compensation, or any solution. Same old lines we are this... We are that... Lol.. how we can use this kind of platform if this is not customer centric support system.
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                      V
                      Vaishnavip27
                      from Pune, Maharashtra
                      Oct 19, 2023
                      Oct 20, 2023
                      This thread was updated on Oct 20, 2023
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                      I applied a coupan on zomato which said pay through Paytm and 100rs cashback u will get and no conditions were mentioned
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                        M
                        Mathin.
                        from BELGAUM, Karnataka
                        Oct 17, 2023
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                        Address: AUTO NAGER BELGAUM

                        Hi sir my self Mathin jaheerabbas pathan my Zomato I'd is FE1579010 I would like to share my case here while after delivering past order the dog has started me to bark and running behind me to catch while I was fallen from my bike with this time the Zomato order has been assigned and I rejected it and it pays me to I'd terminated before in the past orders several dogs issue has been arrised but this time its done Zomato team I kindly request you to please activate my I'd recently you can check my past 6months Record where I had worked very hard till night 1 am I request you please 🥺🥺🥺 activate my I'd iam currently struggling a lot for jon this kind of denials never be repeated next time I will be deliver every order with more care..if you really want to share accident happened images then I would can you show the images of damages.. please 🥺 🙏 it's my humble request to activate my Zomato account..Have a nice day I hope you do Thankyou...Team Zomato.
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                          A
                          Arikilla jeevan kumar
                          from Hyderabad, Andhra Pradesh
                          Oct 16, 2023
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                          Zomato delivery partner I'd terminated

                          I have opened my Zomato delivery partner I'd last month, this month on 12th oct my I'd was terminated due to frequent denials, but I have only denied 2-3 times in a month due to ev bike battery issue because my bike was stopped due to drain of battery in bike so I have denied that orders, but I was meant to do that intentionally, sorry for this and I will never repeat this again, I have contacted TL and fleet coach but there is no use no...
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                          K
                          Karan8800
                          from New Delhi, Delhi
                          Oct 16, 2023
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                          Account terminated Due to Identity Verification Failure

                          Address: West Delhi
                          Website: www.zomato.com/india

                          My Zomato ID FE2586130 Zone West Delhi is Terminated all of sudden because of Identity verification failure but my documents are all correct and were submitted at the time of joining....
                          +2 photos
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                          D
                          Djstreat
                          from Vasco Da Gama, Goa
                          Oct 15, 2023
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                          Sir my id verification is on pending.
                          waiting time (2-3 Hours) 20 hours completed but status is still "PROCESS UNDER VERIFICATION"
                          My ID- FE3194568
                          +1 photos
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                            D
                            Djstreat
                            from Vasco Da Gama, Goa
                            Oct 15, 2023
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                            Sir my id verification is on pending.
                            waiting time (2-3 Hours) 20 hours completed but status still "PROFILE UNDER VERIFICATION"
                            My ID- FE3194568
                            +1 photos
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                              S
                              siva ultimate
                              from Gurgaon, Haryana
                              Oct 13, 2023
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                              Address: 2nd floor, Mani Nagappa Motors, Sundaram park, KK Nagar, Madurai, Tamilnadu

                              Sir,

                              I have ordered Momos via Zomato app on 7th oct 2023 at midnight. App mentioned that they will provide a coupon for delayed delivery. The order was delayed by 4 mins. But they pretend as if they are not late. I didn't get a convincing reply from zomato. I have artifacts against them. Hence I would like to take consumer complaints forum. Please take action against them and do the needful. Thank you.

                              With regards,
                              Siva
                              [protected]
                              +2 photos
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                                D
                                Darsi
                                Oct 13, 2023
                                Resolved
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                                Resolved

                                Address: 1-10-1/213-32 chakripuram kushaiguda, Chakripuram, Nagarjuna Nagar colony, Kapra, Secunderabad 500062

                                [protected] order I'd
                                And ordered chicken dum biryani in harshith food court
                                And item not received and money also deducted it is too warst case happen today so please solve the issue please provide refund / replacement like coupan it is help ful to customer satisfaction level
                                Oct 13, 2023
                                Complaint marked as Resolved 
                                My order I'd is 5256502540 Restaurant is Harshith food court in ECIL My order item is chicken dum biryani So coming to point my order not received to my hand and deducted my money in to account so please provide refund/compensation coupan as soon as possible thank you
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                                  T
                                  Tarunjay
                                  Oct 13, 2023
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                                  Hello sir mysel[censored]tkarsh and my Id (FE1091174) has been disabled due to misbehavior...bt I have not misbehave with any customer so how can I enable my zomato id(FE1091174)..
                                  Please enable my Id as soon as possible..
                                  Thank you...
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                                    G
                                    Giriprasad12123
                                    Oct 12, 2023
                                    Oct 14, 2023
                                    This thread was updated on Oct 14, 2023
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                                    I've done all the procedure and payment yesterday. The verification was supposed to be over by 3-6 hours but it's still not done. Please help
                                    +2 photos
                                    Zomato customer support has been notified about the posted complaint.
                                    Bro iam also having same issue
                                    Giriprasad12123's [Complaint's author] reply, Oct 14, 2023
                                    DM me on Instagram bro @vettaikaran_
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