Zomato Complaints & Reviews

My name is Anas AM FE ID (FE2756419)
I have rented a electric bike from entoo on collaboration with zomato and I have given a safety deposit.
But now when I came to return the vehicle they are saying that they didn't received the rent from zomato so they cannot return my deposit amount of Rs2500.00
But zomato have already deducted the amount from my zomato pocket.
Please help me to get the amount.
Thank you.

Dear sir/madam
My name is Selvakumar I'm from coimbatore Tamilnadu I worked at Zomato more than 2years my FE I'd is -FE848262 This month( 17/10/2023 ) I'm going online on Zomato First I have received beach order to pizza Hut I accept go to restaurant Mark arrived and go to ask order details to restaurant person they say please wait some time then I said ok after 20 minutes they not give a food again I asked restaurant they said we have received any order our server issue then restaurant person takes picture of order details again they said please wait I'm said ok at tha time I worngly pick up the order immediately I call tha customer care explain tha issue I Worngly pick up the order customer care person says we can't revise back please wait for food ready and deliver the order I'm said ok then few minutes wait and ask to restaurant they said we have not received order till now restaurant person says we can't prepare your order with out we have receive order please call customer care cancel tha order then I'm call customer care explain tha order issue restaurant have not received order then customer care person confirm to restaurant after cancel the order of with out picking order and again I call customer care explain tha issue again I said please cancel tha order then customer care person confirm to restaurant then cancel tha order this order is i worngly picking order that time customer care person says sir you worng pick tha order we can't do anything this order cancel we Mark your side problem then customer care person cancel tha order after my I'd going to terminate I'm shocked immediately I call TL explain tha issue he check he say I'd terminated by legal security reason please give a mail to( legalsecurity) your side after that we can't do anything after I give a mail to legal security explain tha issue return i have received a mail your I'd terminated by due security concerns we can't activate your I'd again I mail to legal security they give a reply to same mail repeatly I call to TL they give mail can't activate your I'd he says sorry I can't do anything this is a issue
I'm worked at Zomato full time I'm not go anywhere till now and expat to activate my ID till now no use
Please help me to activate my ID back
Please clear the issue soon as possible

Thank you

My zomato id has been disabled due to frequent Cancellation...
First Cancellation is by customer
Second Cancellation is by restaurant
Please Help to open my id ASAP

I have placed order for Dahisar with complete address. App picked my current location and delivery partner from kalyan got assigned. When I asked them to deliver at correct location, they cancelled my order and I am not getting refund for same.

My account has been blocked for a long time. I didn't realise until I wanted to order something. Kindly consider unblocking my account. Thankyou.

Order No [protected]

I had ordered a Big Solo burger meal and french fries from Easybites By Empire. But my order was never delivered and the customer service of Zomato keeps telling me that my order is being packed. I tried to call the delivery agent, but he is not answering my call and not replying to my messages. It has been 3 hours since i have put the ordered but there has been no response from zomato and no contact can be made with the customer service.

Order id:[protected] I have ordered one chicken jumbo pack and chicken family pack but they delivered two mini chicken biryanis

I changed from blinkit to zomato, also paid the charge of 1K. But the app still showing verification in progress. Please rectify the issue Asap. Because this is my livelyhood. I want to work with zomato itself.
FE ID - FE1444428

I have ordered donut for my son, it was second time they cancelled my order and charge me for same I want refund as well as donut shoud be delivered on my place. My son is waiting for donut last one hour. If you are not able to deliver the order so why you people taking orders. You are fooling people and charge them against order. Is this a way very bad experience I have now it's 2/nd time they are doing same thing

Hi team,
My name is Abhijeet Satish Surwase. I have been working with your Company for the last 1 month. But last 3 days my ID was terminated. And I got a message from your side to reactivate my account. Kindly request you please activate my ID as soon as possible.

Name: Abhijeet Satish Surwase
ID: FE3080645
LOCATION: Central Pune
City: Pune

FE1268996
Mera id terminted kar diya hai.

I am Unable To Change My City
I Cant See The Option City Change Request
Please Help Me Sir/Mam

Id FE3036387

My I'd is being kept in pending verification for the past 5-6 days and still no improvement

Order no [protected]

Such a disgusting app. I ordered food nd paid via upi.Money got deducted but the order was not placed. Now they r not even refunding my money.

I ordered food and paid via upi. Money got deducted from my acc but order was not placed. now they r not even refunding my money.

After wrong order delivered i have reported to customer care. You didn't have any support for customers and after reporting anything wrong in the order they were not even providing any compensation, or any solution. Same old lines we are this... We are that... Lol.. how we can use this kind of platform if this is not customer centric support system.

I applied a coupan on zomato which said pay through Paytm and 100rs cashback u will get and no conditions were mentioned

Hi sir my self Mathin jaheerabbas pathan my Zomato I'd is FE1579010 I would like to share my case here while after delivering past order the dog has started me to bark and running behind me to catch while I was fallen from my bike with this time the Zomato order has been assigned and I rejected it and it pays me to I'd terminated before in the past orders several dogs issue has been arrised but this time its done Zomato team I kindly request you to please activate my I'd recently you can check my past 6months Record where I had worked very hard till night 1 am I request you please 🥺🥺🥺 activate my I'd iam currently struggling a lot for jon this kind of denials never be repeated next time I will be deliver every order with more care..if you really want to share accident happened images then I would can you show the images of damages.. please 🥺 🙏 it's my humble request to activate my Zomato account..Have a nice day I hope you do Thankyou...Team Zomato.

I have opened my Zomato delivery partner I'd last month, this month on 12th oct my I'd was terminated due to frequent denials, but I have only denied 2-3 times in a month due to ev bike battery issue because my bike was stopped due to drain of battery in bike so I have denied that orders, but I was meant to do that intentionally, sorry for this and I will never repeat this again, I have contacted TL and fleet coach but there is no use no...

My Zomato ID FE2586130 Zone West Delhi is Terminated all of sudden because of Identity verification failure but my documents are all correct and were submitted at the time of joining....