Claimed

Zomato Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 7929
Resolved
710
Unresolved
7219
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: 5, 20th Main Rd, KHB Colony, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560034

Respected Sir/Madam,
My self Javed J. my Zomato I'd is FE2581542 I would like to share my case here while delivering current order I got a call from home there is an medical emergency please reach home as soon as possible I called my brother and hanged up order to my little brother and reached home and rushed to hospital and finally everything alright.. After delivering order by my brother The Zomato Application asked for selfie verification...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Mr Shukla Ji
Dec 19, 2023
Report
Copy

Sir my id verification is on pending.
waiting time (6 Hours) but 20 hours completed but still processing is on pending.
My ID- FE3401878
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Simhadri pati
    Dec 17, 2023
    Report
    Copy

    Sir my id verification is on pending.
    waiting time (2-3 Ho h rs) but its been 3 days completed but still process is on pending.
    I paid 600 if my verification failed refund my damn money
    My ID- FE3391751
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kancharla Vaishnavi
      Dec 15, 2023
      Report
      Copy

      I have paid but it is showing has payment failed.can you please look into this issue
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lipsa_98
        from Hyderabad, Andhra Pradesh
        Dec 15, 2023
        Report
        Copy

        Website: Zomato

        I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he... Waste fellow ko hire kre he illiterate logon ko rakhe he ek query solve b nhi krpaye. Money toh waste hua even food b kyun ki unko jese b wese food deliver krdena tha bs aur kya chahiye unko... Kindly need clarification.
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          tejaspradyumna
          Dec 10, 2023
          Report
          Copy

          I have submitted the account verification on 9th Dec 2023 but still the account is not verified after 24 hours. Please help me on this
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shaikafridi
            from Kothagudem, Andhra Pradesh
            Dec 10, 2023
            Report
            Copy

            Address: Kothagudem , telangana

            My I'd is terminated due to identity fraud so it was my mistake so I did not repeat next time I was past 2 and half years in Zomato so last 9 months my I'd is terminated so please activate my Zomato I'd

            FE ID is FE985799
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              M Ibrahim khan
              Dec 8, 2023
              Report
              Copy

              Address: Ahmedabad Gujarat

              Sir please open my id me ne order cancel nhi kiya dusra rider order lekar gya or cancel kiya toh mere cancel mein add kar k meri id terminate Kyu kardi
              Please check karo or meri id open karo
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kar98
                from Faridabad, Haryana
                Dec 8, 2023
                Report
                Copy

                सर, मैं 6 महीने से जोमैटो में काम कर रहा हूं, लेकिन पिछले 3 महीने से बार-बार रद्द होने के कारण मुझे नौकरी से निकाल दिया गया है, सर मैं बहुत गरीब हूं, सर मैं अपने परिवार में कमाने वाला अकेला हूं सर, मैं 3 महीने से काम नहीं कर रहा हूं।सर, मैं आर्थिक रूप से बहुत परेशान हूं सर, मैं आपसे विनती कर रहा हूं कि कृपया मेरा जोमैटो अकाउंट अनब्लॉक कर दें, सर यह रद्दीकरण मेरी नहीं, ग्राहकों की गलती है सर, कृपया मेरा अकाउंट सक्रिय करें और कृपया मेरी क्वेरी का समाधान करें तेज़
                Name-Kartik mishra
                Fe I'd -Fe2598240
                Phone no-[protected]
                Location -faridabad NIT
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vivekwifi
                  from Jamshedpur, Jharkhand
                  Dec 8, 2023
                  Report
                  Copy

                  Address: Gurgaon

                  Sir mujhse galti ho gyi fraud location me I'd terminate hua hai please sir meri family sab prblm hai meri job chali gyi.4 yr se Mai work kar rha tha please Active my id...jo penality hai ap le lijiye but activate my id sir please sir
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shabaz07
                    from Mumbai, Maharashtra
                    Dec 7, 2023
                    Report
                    Copy

                    Hello sir, my zomato delivery id been blocked and deactivated for 2/3 years please get my zomato id activated.

                    Name ; SHABAZ ZAKIR KHAN
                    Zomato I'd ; FE1980026
                    Location ; MUMBAI MAHARASHTRA, INDIA
                    Contact no ; [protected]
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kavya_yadav
                      from Kanpur, Uttar Pradesh
                      Dec 6, 2023
                      Report
                      Copy

                      Yesterday I ordered from zomato a dominos pizza but the payment was failed and the order was cancel but my money was detucted fro my account and till now zomato is not refunded my money
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I have ordered for a cake using Zomato for Rs. 867.49 on November 25, 2023 for my mother's 80th Birthday and since I am in Bangalore, I have given my sister's address where my mother lives and Zomato Agent declined my order and cancelled my online order during the delivery of the order. Zomato Agent spoke to me and sister's son for the address and we confirmed that the address and the agent said that the address is different...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        O
                        Nov 30, 2023
                        Report
                        Copy

                        Address: 219/3 insar bazar panipat 132103 Haryana

                        Sir mai zometo me dilivery boy Ka Kam karts hi MERI I'd number FE 791784 Jo Vinod Kumar ke name se hai date 22/11/2023 Jo mere pas order Aaya oder number [protected] restaurant name cheesecake, &co. Hai mane order morning me 10 : 14 mint pe Liya or order dilivery ke liye pahuch Gaya 10:25 pe Mr gorav hi ki order dena tha mane waga mane phon Kiya ki Aapka oder leke Aaya Hu par call ki koi jwab nhi masege nhi Kiya center help line numbers pe phon Kiya phon trai Kiya koyi jwab nhi intjar Karne ke bad order incomlete ho Gaya next order multi tha Pura Kiya fir cheesecake.co restaurant Ka order Baja wohi costmer Ka order Jo 10:30 or incomplete huwa tha Mai order Lene Gaya Liya or costmer ke Ghar pahuch Gaya es Baar order Diya par mujhe pase nhi de Raha tha mane help me phon Kiya lambi bat huyi Aapne oder cancellation me Dal Diya or I'd black ho Gayi
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neha Reddy1111
                          Nov 28, 2023
                          Report
                          Copy

                          I had ordered veg chickpea nuggets from firangi bake and I received chicken nuggets. And the zomato customer care person is not ready to acknowledge that it’s chicken. My parents are vegetarians and they ate a bite it thinking it’s veg and it was smelling so I tried it and it was chicken and all they do is say that we will give refund. I mean we are Hindus and my parents don’t eat non veg. They said they escalated the issue and only lies.
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shanta.iitb
                            from Delhi, Delhi
                            Nov 26, 2023
                            Report
                            Copy

                            Biryani not packed well..
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              CHANDRA bna
                              Nov 26, 2023
                              Report
                              Copy

                              Order no [protected] i ordered half plate chicken changezi from zomato biryani king restaurant they sent quater plater when i call restaurant they said to complain on zomato and zomato said restaurant owner say that i send him proper product by this zomato do not hear anything from my side even i just clicked photo and sed and i call restaurants just after seeing half but zomato don’t ready to hear and compensate they not redy to hear my problem restaurant send me quater plate pls help
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                inamdar.shabbir
                                from Mumbai, Maharashtra
                                Nov 25, 2023
                                Report
                                Copy

                                I had ordered mysore pak which is available in 2 variations (hard & soft). I ordered soft variant and got hard variant delivered. On speaking with zomato's call center team, they denied for any help saying the order which is delivered is correct. They don't have any image or description to support the argument.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhishek Saini 753494
                                  from Moradabad, Uttar Pradesh
                                  Nov 25, 2023
                                  Report
                                  Copy

                                  Address: Ramtaliya linepar moradabad

                                  Meri id ko creat kare huye 3 din ho gaye hai lekin meri id verify nahi huyi hai meri id ko jaldi se jaldi verify karne ki kirpa kare
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Nov 25, 2023
                                    Report
                                    Copy

                                    Address: Cha Chandra,imdihalli road, Whitefield Bangalore Karnataka

                                    Sir main Zomato delivery kam ke liye id banayi lekin I'd verification failed show kar Raha hai EV document ke problem show kar Raha hai please sir help me and solve my I'd verification problem
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit