Zomato Complaints & Reviews

Hello Zomato
KUNAL SANTOSH TRIBHUVAN
ZOMATO I'D FE3451805
Profile verification pending 3 days, not verified even if the vehicle document is correct.

Hi team,
This is Manab Mondal. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Manab Mondal
ID: FE1686034
LOCATION: Siliguri
City: Siliguri

I had ordered food through Zomato. But the restaurant rejected my order due to peak hours. Zomato sent me an email stating the order could not be fulfilled and refund of Rs.1, 671 is completed, and if I didn't receive it in my bank account, please contact the bank. I did not receive the refund till now and hence contacted my bank. My bank asked me for the refund UPI transaction ID. Unless I give the transaction ID they cannot trace the refund and help me. I contacted Zomato customer care multiple times, and all the time they said they do not have the transaction reference ID. Looks like this is a fraud play by Zomato. As per RBI regulation, every financial transaction should have a transaction reference ID. Anyone has a suggestion how I can proceed with this Catch-22 situation? We should expose this fraud play of Zomato to the relevant authorities.

Last month My Zomato I'd is terminated I am trying to connect with comapny but my I'd is activated, I had raise ticket 2 times but no response. I send the mail to many time but no response
please activate my I'd as soon as possible
Name : Rushikesh kamble
FE ID : FE3311418

Dear zomato,
I am Zomato Delivery prtner and My Zomato Delivery Rider ID is, , FE2660057, ,
My Contact number is "[protected]". My Locality is "DHOOMANGANJ, PRAYAGRAJ [ NORTH ZONE ]". I was going to take the order and deliver it to the customer's location, I met with an accident on the way. Due to which I got hurt and The accident happened so badly that my vehicle got damaged, the Zomato bag and the order fell on the road. Then when I informed my problem to Zomato care support, they cancelled the order and due to this I was unable to deliver the order to the customer. Due to this cancellation, my Zomato delivery partner ID was terminated. You are requested to please activate my ID again. Please contact me as soon as possible and please Solve my issue.

Yours Truly
Arun Kumar
Zomato

My I'd has terminated please 🙏 active my I'd, I am good delivery partner my name is Sudhir Kumar paswan my I'd FE929447 please sir activeted my I'd

Respected Sir/Madam,
My self Javed J. my Zomato I'd is FE2581542 I would like to share my case here while delivering current order I got a call from home there is an medical emergency please reach home as soon as possible I called my brother and hanged up order to my little brother and reached home and rushed to hospital and finally everything alright.. After delivering order by my brother The Zomato Application asked for selfie verification and "my brother" he took his selfie several times without asking me and submitted and it's leads to my Zomato ID terminated Kindly request Team Zomato please Activate my I'd for Identity clarification I can submit all valid documents of "Mine" and My "brother" like PAN, ADHAAR whatever you ask etc.. you can call to this number (W:[protected]) for documents clarification. I kindly request you to please activate my I'd recently you can check my past months Record where I had worked very hard till night 12:00am I request you please activate my ID I'am currently struggling a lot for job this kind of Issues never b repeated next time I will be deliver every order with more care. if you really want to share I can submit all valid identity clarification documents. please it's my humble request to activate my Zomato account. Have a nice day I hope you do Thank you.

Team Zomato.
+[protected], +[protected]
[protected]@zomato.com

Sir my id verification is on pending.
waiting time (6 Hours) but 20 hours completed but still processing is on pending.
My ID- FE3401878

Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but its been 3 days completed but still process is on pending.
I paid 600 if my verification failed refund my damn money
My ID- FE3391751

I have paid but it is showing has payment failed.can you please look into this issue

I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he... Waste fellow ko hire kre he illiterate logon ko rakhe he ek query solve b nhi krpaye. Money toh waste hua even food b kyun ki unko jese b wese food deliver krdena tha bs aur kya chahiye unko... Kindly need clarification.

I have submitted the account verification on 9th Dec 2023 but still the account is not verified after 24 hours. Please help me on this

My I'd is terminated due to identity fraud so it was my mistake so I did not repeat next time I was past 2 and half years in Zomato so last 9 months my I'd is terminated so please activate my Zomato I'd

FE ID is FE985799

Sir please open my id me ne order cancel nhi kiya dusra rider order lekar gya or cancel kiya toh mere cancel mein add kar k meri id terminate Kyu kardi
Please check karo or meri id open karo

सर, मैं 6 महीने से जोमैटो में काम कर रहा हूं, लेकिन पिछले 3 महीने से बार-बार रद्द होने के कारण मुझे नौकरी से निकाल दिया गया है, सर मैं बहुत गरीब हूं, सर मैं अपने परिवार में कमाने वाला अकेला हूं सर, मैं 3 महीने से काम नहीं कर रहा हूं।सर, मैं आर्थिक रूप से बहुत परेशान हूं सर, मैं आपसे विनती कर रहा हूं कि कृपया मेरा जोमैटो अकाउंट अनब्लॉक कर दें, सर यह रद्दीकरण मेरी नहीं, ग्राहकों की गलती है सर, कृपया मेरा अकाउंट सक्रिय करें और कृपया मेरी क्वेरी का समाधान करें तेज़
Name-Kartik mishra
Fe I'd -Fe2598240
Phone no-[protected]
Location -faridabad NIT

Sir mujhse galti ho gyi fraud location me I'd terminate hua hai please sir meri family sab prblm hai meri job chali gyi.4 yr se Mai work kar rha tha please Active my id...jo penality hai ap le lijiye but activate my id sir please sir

Hello sir, my zomato delivery id been blocked and deactivated for 2/3 years please get my zomato id activated.

Name ; SHABAZ ZAKIR KHAN
Zomato I'd ; FE1980026
Location ; MUMBAI MAHARASHTRA, INDIA
Contact no ; [protected]

Yesterday I ordered from zomato a dominos pizza but the payment was failed and the order was cancel but my money was detucted fro my account and till now zomato is not refunded my money

I have ordered for a cake using Zomato for Rs. 867.49 on November 25, 2023 for my mother's 80th Birthday and since I am in Bangalore, I have given my sister's address where my mother lives and Zomato Agent declined my order and cancelled my online order during the delivery of the order. Zomato Agent spoke to me and sister's son for the address and we confirmed that the address and the agent said that the address is different...

Sir mai zometo me dilivery boy Ka Kam karts hi MERI I'd number FE 791784 Jo Vinod Kumar ke name se hai date 22/11/2023 Jo mere pas order Aaya oder number [protected] restaurant name cheesecake, &co. Hai mane order morning me 10 : 14 mint pe Liya or order dilivery ke liye pahuch Gaya 10:25 pe Mr gorav hi ki order dena tha mane waga mane phon Kiya ki Aapka oder leke Aaya Hu par call ki koi jwab nhi masege nhi Kiya center help line numbers pe phon Kiya phon trai Kiya koyi jwab nhi intjar Karne ke bad order incomlete ho Gaya next order multi tha Pura Kiya fir cheesecake.co restaurant Ka order Baja wohi costmer Ka order Jo 10:30 or incomplete huwa tha Mai order Lene Gaya Liya or costmer ke Ghar pahuch Gaya es Baar order Diya par mujhe pase nhi de Raha tha mane help me phon Kiya lambi bat huyi Aapne oder cancellation me Dal Diya or I'd black ho Gayi