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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
Complaints 7780
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Zomato reviews & complaints page 16

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J
jeet patoliya
from vadodara, Gujarat
Jun 10, 2023
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Zomato id active

Sir my id verification is pending waiting time 6-12 hour so plz active my id

my id is :-FE2753482...
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J
jkar
Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account disabled with number 7032350125,8486672726,8789932722

Address:India

Hi zomato,
I have added zomato credit to my account but my all account are disabled. I am unable to order. Please unblock my accounts with mobile number [protected], [protected] and [protected]...
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A
Anku Mehra
from Sonipat, Haryana
Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id profile verification pending

My id is not verify given time 2 - 3 hours but till 24 hours completed and process is pending i request u to activate my id
My id - FE2745794...
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P
Puspchand meena
from Bundi, Rajasthan
Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Verification failed

Sir meri id 1 month se verification faild ho rha h plz usko active kar do

Id FE2616824...
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M
Mehra07
from Jaipur, Rajasthan
Jun 7, 2023
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Terminated I'd

Address:Vidhadhar nagar Jaipur

Sir my I'd is terminated so
My I'd is active please sir
I'd number FE2712211...
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F
fadoshaikh
from Mumbai, Maharashtra
Jun 7, 2023
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Profile verification taking longer than said

Zomato I'd fe2742823 fardeen Nasir shaikh...
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D
divya bamba
Jun 6, 2023
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Drivers negligence in driving

Hi
One of your drivers hit my parked car and ran away. He drove past me while on the phone, when I shouted that there’s a car ahead, banged into it and quickly ran away. Such negligence!
I am irritated and aggravated at this situation since it was a new car. I need reimbursement for the damage. Kindly look into it....
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A
Anil424
Jun 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My delivery Partner ID disabled

My DP id is FE121907.
Without no reason Zomato has been disabled my Id without my knowladge, so please open my Id ASAP I want to start work with zonato again.
Thank you Team Zomato....
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R
Rohinisrinivas
from Chennai, Tamil Nadu
Jun 4, 2023
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Order is cancelled after 2hrs of wait time

I have placed the order on 4th june at around 9.30am. After 1hr 30min of delay i had a chat with customer service agent named taiyaba and she told the order is delayed and wait until i get the order.
But then i have asked for compensation for delay in order. She just cancelled the order and informed me that as per your request we have refunded full amount.
You guys are hiring such unprofessional agent who doesnt understand basic...
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R
Rsju@
from Noida, Uttar Pradesh
Jun 4, 2023
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I'd terminated due to poor performance

Address:Noida sec 18 utter pradesh

Hi team,
My name is Raju roy, I am zomato delivery partners sir Mera 1 year phle id terminated ho gye due to poor performance.kyuki sir Mera accident ho gya tha just wajah se me order deliver nhi kr paya aur mere I'd terminated ho gye.my I'd is FE531735. Please sir open my id.aap rejoining krwa dijiye please ya order ki full payment ki mere I'd pr panelty lga ke active krwa dijiye sir please.kuch bhi krwa kr mere I'd FE531735 actively...
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Address:Bhopal

Respected sir
Respected sir order cancel hone ke baad mene custmer ko order aadhe peso me nhi diya to custmer ne jhoot bolakr meri id block kra di mene unse koi pese nhi liye the custmer ne jhoot bolakr meri id block kara di or zomato TL koi baat sunne ko taiyar hi nhi he me bahut paresaan mere upr ghar ki bahut zimmedari he zoamti me kamm ke liye bike bhi li uski emi kaha se du. Bete ki school ki fee kese du meri id open kai jaye...
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N
NeelDP
Jun 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its been more than 30 days but zomato has not processed my refund

I had made a pizza order on 07may23 via zomato of 579.25rs i had paid extra for cheese burst and i had received it without the cheeseburst and very very spicy therefore zomato provided full refund as a resolution but after initiating the refund process they said to wait 24hrs-7days for which i waited and refund did not get processed they said they have some technical issue and they re started the refund process again nothing happened for...
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C
CenaAnand
from Chennai, Tamil Nadu
Jun 2, 2023
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Id black

Address:Chennai

My id is due to frequent cancellation...
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S
suvashree parichha
Jun 2, 2023
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Complaint on food order on may 16 2023

I have ordered 3 Special Hydrabadi Chicken spicy Biryani from Muradabadi Hydrabadi Biriyani & Chicken corner, New delhi through Zomato via its App for Rs.807.40/- only from my UPI ID. It is very shamefull that I was not able to receive my order at my delivery address, despite several followups and change in location they are unable to serve. I had spent a lot of time with the customer support team of Zomato in talking, i have ordered the...
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D
D Baskar
from Coimbatore, Tamil Nadu
Jun 1, 2023
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Zomato profile is pending

Address:Zomoto coimbatore

Zomoto apply from[protected] .22days ago but my id not open dino DBaskar Id FE2661343 cellno [protected] pls id open zomoto support team help mee...
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I'm a zomato rider
Name:- piyush jain
ID:- FE1712762
place:- jalgaon

My id is terminated please re activate my id I'm in need of job please...
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J
Jatin Jethwani
May 31, 2023
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PAN verification

Hi I'm newly started jomato delivery partner job.
I have little issue about verification of my PAN Card please have eyes on my mini complaint....
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N
Nish.Tcr
May 30, 2023
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Refund not credited for my order

On 7 May 2023 I ordered from Hotel Anandas through Zomato, order number: [protected]. order was cancelled as it was taking more than 1 hour.
I paid 320.44 Rs through Mobikwik app.Refund was not credited. I could see the refund status like refund initiated but then it was cancelled. I have emailed them regarding this. They replied back on May 12 stating there was a technical glitch. It's been more than 3 weeks and still they have not...
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P
Perumandla saikrishna
May 29, 2023
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Loss of money and complaint against Zomato call support

AaI have ordered an item from Zomato . But when I received the product it was tampered and item was missing.I tried reporting it with Zomato call support.They offered me refund but it hasn't been credited in my account even after two months. Everytime I try to contact customer care they are no options to avail.i lost my money and time due to Zomato employees and their call support team...
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Address:Aditya Birla Hostel,chembur Naka, Mumbai

Ordered through zomato app on may 25, 2023 at around 1:42 pm in chembur, Mumbai. Paid via phonepe. First time the transaction was shown successful in phonepe, money (391) deducted from account, but in zomato, the order was showing unsuccessful. It showed that payment failed and was asking to pay again. So, i paid again via phonepe. This time also money got deducted. After some time, the order was showing successful in zomato app. But i didn't...
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