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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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Zomato reviews & complaints page 20

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D
Dp2023
Aug 3, 2023
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Dear, Sir
Please reopen my account. I m suffering from financial crises. It is very necessary to do the job.
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    D
    Dp2023
    Aug 3, 2023
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    Resolved

    Address: Tripura

    Dear Sir/Madam
    I am Zomato rider from last 5 months. Just lack of information i do small mistake. Therefore they terminated my account. No warning, No penalty direct terminated. I am suffering from financial crises. Kindly help me. Please reopen my account. I will do my best job.
    ID:-FE2599502
    Aug 3, 2023
    Complaint marked as Resolved 
    Nothing happens with my complaint. Still my account is blocked.
    Zomato customer support has been notified about the posted complaint.
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      S
      Shabaz07
      from Mumbai, Maharashtra
      Aug 2, 2023
      Aug 3, 2023
      This thread was updated on Aug 3, 2023
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      Address: ghatkopar east mumbai Maharashtra 400077

      Hi sir,
      Meri zomato id FE1980026 ko block or terminated kar diya gaya hai sir please unblock karwa do sir please.

      My name : shabaz zakir khan
      My city : mumbai Maharashtra
      My no :[protected]
      Email id : [protected]@gmail.com
      Zomato customer support has been notified about the posted complaint.
      Please help sir
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        P
        Pratim Mukherjee
        Aug 1, 2023
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        Items are missing from order but the customer executive not helping me. Shancit is the executive who not helped me. I wantn my refund
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          A
          ashi_28
          from Delhi, Delhi
          Jul 31, 2023
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          Sir/madam, my id is inactive from more than 15 days, profile verification is also pending more than 2 days i wil not received my T-shirts and bag from zomato, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE2928097 ) please help me.
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            A
            Akash mandona
            from Bulandshahr, Uttar Pradesh
            Jul 30, 2023
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            Address: Greater Noida

            My ID is terminated issue please activate my account
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              A
              Akash mandona
              from Bulandshahr, Uttar Pradesh
              Jul 30, 2023
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              Address: Greater Noida

              My zomato profile is verification pending problem, please activate my account.
              Zomato customer support has been notified about the posted complaint.
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                P
                Piyush thakker
                Jul 29, 2023
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                Address: #65e deep nagar patiala

                I am was not verified from 5 hours please verified my id . Also i pay 1280 rs to Zomato delivery app for registration
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                  પાંડોર mukesh
                  Jul 29, 2023
                  Jul 29, 2023
                  This thread was updated on Jul 29, 2023
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                  Address: નોકરી
                  Website: 15

                  ઝોમાટો પ્રફુલ પંડિગ છે કેમ 15 દિવસ થાય ગયા છે
                  Zomato customer support has been notified about the posted complaint.
                  380015 અમદાવાદ પહેલાદ નગર
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                    H
                    Hitesh1193
                    Jul 29, 2023
                    Resolved
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                    Resolved

                    Address: 87 MORYA NAGAR DINDOLI SURAT GUJARAT

                    Hi team,
                    This is Hitesh PATIL. I am working with your Company last 5 day. my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.
                    Jul 29, 2023
                    Complaint marked as Resolved 
                    Hitesh patil I'd FE2416647 Location Gujarat, Surat
                    Zomato customer support has been notified about the posted complaint.
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                      K
                      kanishk_ag
                      from jaipur, Rajasthan
                      Jul 28, 2023
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                      Address: 34 a ratan nagar dher ke balaji near balaji hospital sikar road

                      I ordered mirchi bada but i get a call from restaurant and they said they are sending vada pav instead of mirchi vada
                      i want to cancel my order because of this but
                      zomato is charging 100 %
                      is this the service you provide
                      order no - [protected]
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Ashish10413
                        from Delhi, Delhi
                        Jul 28, 2023
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                        I Ordered Food From One Of My Friend Phone My Order ID Is [protected] It’s Shows The Payment Is Declined But The Amount Of Rs.582.50 Was deducted From My Account. Please Help Me And Try To Give Me My Refund ASAP
                        It’s Been more than 1 month Now I mailed You 100 Times About The Concern But Didn’t get Any Solution please Refund me My Amount
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                          S
                          Jul 27, 2023
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                          Address: Goregaon east, mumbai
                          Website: Zomato dilivery partner

                          Dear sir/mam,
                          My name is shoebuddin shaikh, I am last 4 year zomato dilivery partner, and i am not showing my issue, but my id is terminated so plls sir check this id and open this id.
                          FE-ID= FE196089
                          LOCALITY - GOREGAON EAST
                          MOBILE NO - [protected]
                          PLLS SIR OPEN MY ID.
                          REGARD
                          SHOEBUDDIN
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Suraj9956
                            from Titwala, Maharashtra
                            Jul 25, 2023
                            Resolved
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                            Resolved

                            Hi team,
                            This is Suraj jare. I am working with your Company last 2year. But last 4 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                            Name: Suraj jare
                            ID: FE1843051
                            LOCATION: Titwala
                            City: Mumbai

                            Regards,
                            Suraj jare
                            Jul 25, 2023
                            Complaint marked as Resolved 
                            Email ID:- [email protected] Hi team, This is Suraj jare. I am working with your Company last 2year. But last 4 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Suraj jare ID: FE1843051 LOCATION: Titwala City: Mumbai Regards, Suraj jare
                            Zomato customer support has been notified about the posted complaint.
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                              V
                              Vikram Chowdary Gadde
                              Jul 23, 2023
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                              Address: India

                              Order id : [protected]

                              I want to file a complaint regarding Zomato scam and fraud over lot of consumers
                              I have received an order with items missing and I received only curries
                              When I asked for full refund or replacement of the order they accepted their crime but they didn’t issued full refund
                              They are so rude and scamsters I am one of the victim
                              I speculate that they are intentionally missing the items so that 90% of consumers won’t ask about it and the remaining consumers they can manipulate by providing partial refunds

                              What I have to do with curries when I have Don’t have rice to eat
                              If they don’t take the items back and issue full refund
                              Cancel their licenses and operations and investigate this large scam which appear to be small in nature but when it is multiplied with thousands of customers
                              They are scamming lakhs of rupees everyday
                              Please take strict legal action against them
                              Please ensure such kind of fraud and illegal entities don’t operate here in this country
                              Zomato customer support has been notified about the posted complaint.
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                                S
                                Shaz khan.458
                                Jul 22, 2023
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                                Sir i have registered for Zomato delivery boy in chandni chowk delhi location i have completed my training i have paid a zoining fees also but my id is still pending please update my details
                                FE2904101
                                Mobile [protected]
                                Shahbaz alam
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                                  A
                                  archana1812
                                  from Hyderabad, Telangana
                                  Jul 22, 2023
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                                  I have ordered food from zomato. My order id is [protected]. Money has been deducted twice. Kindly provide refund for the same(251.25)
                                  Zomato customer support has been notified about the posted complaint.
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                                    A
                                    AymaanPerwez
                                    from Vellore, Tamil Nadu
                                    Jul 22, 2023
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                                    I had ordered some food from Subway through Zomato on the 22nd of July 2023, unfortunately, y al the food was drenched and wet from the iced tea that had fallen on it and none of the food was eatable, I tried contacting them back but they didn't even listen to me and just cut me off, afterward I tried contacting them through Gmail, but this time they replied and told me to let this issue go and they would do better next time but this is completely wrong and my money is completely wasted.
                                    I request that the correct authorities look over my case and help me get my money back from this company that has tried to cheat its way out of this situation.
                                    Zomato customer support has been notified about the posted complaint.
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                                      D
                                      Devesh Parwal
                                      Jul 20, 2023
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                                      Address: Delhi

                                      Hello, order no. [protected] from restaurant Gopin Ruchira, Transaction ID is ZTD-23-8A5C8A9E8961D, Order date is 08 July 2023, Payment amount
                                      Rs. 389.76 . The order did not went through but the money was debited. I did not receive the refund yet It's already past 12 days. The source for this payment was Zomato credits and I would like the refund back to the source. I am attaching all the relevant screenshots here. While complaing the same on Zomato's chat support the executive pastes the email and immediately closes the chat. After mailing the company many times I still do not get any response from Zomato.
                                      Zomato customer support has been notified about the posted complaint.
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                                        rshimanshug
                                        from Sonipat, Haryana
                                        Jul 20, 2023
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                                        Issue with delivery payment

                                        Dear Zomato Support Team,
                                        I hope this email finds you well. My name is HIMANSHU and I am writing to bring to your attention a concerning incident that occurred during a recent food delivery from Zomato.

                                        On 20 JULY 2023, 09:50PM, I placed an order with Order ID [protected] and made the payment online in advance. The order total was 142.37 and the payment was successfully processed via [Phonepay]. However, to my surprise,...
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