Zomato Complaints & Reviews

I ordered food from zomato. They delivered wrong order.in my order chapati and papad was missing when i discussed this issue to zomato support staff and asked them to collect back your order and give my money back. They said that zomato do not any any option to give the money back. They offered me 40 as zomato credit but on zomoto no food order can be placed in 40 zomato credit. The incorrect order which is delivered to me is not sufficient...

I ordered food at 4 last night. When i proceeded towards payment, i chose online banking. It asked for otp and then somehow the payment wasn't successful. So i ordered it again but the amount was deducted twice. I saw it today and now no one from zomato is picking up my calls no number from the helpline is in use. I cannot contact the helpline. The amount is rs. 1177...

I had ordered food through zomato from ancient Hyderabad restaurant Bangalore, after 1 hour i get a call from zomato support that there is a strike and your order won't be delivered, pathetic! When i call the restaurant they say that the delivery boy has already picked up my order.. and when i call the delivery boy.. he isn't picking my call. I'm hungry and they are troubling me... this is fraudulent behavior from zomato and they should be...

I ordered for the food from a restaurant on zomato app for total amount 478 rs at 20:08 hours. The order was placed at 20:08 hours and i cancelled the order at 20:09 hours. Now zomato is levying the full amount of bill as the cancellation fees. That is totally wrong.in this case you might ask for the nominal cancellation charge depending upon the cancellation time and whether the food is prepared or not but when it is being cancelled the...

Dear sir or madam we are request sir i am deepak delivery boy zomato sir mera koi fold nhi tha customer order near restoutant kiya bola mrra order idharhi de do me de diya pls meri id terminated hui thi 10 month ho gya sir koi job nhi mili mere ghar me hi job kr ne bala hu psl sir rejoining kr lijiye aapbse hath jod kr vintee kr tha hu

Name deepak verma
Id [protected]
From bangalore...

Yesterday i have order from zomato at 8.28 pm order no. [protected] for pizza i have paid online google pay amount of 167.80 rs but not recive my order yet i want refund the dominos company dosnt responce for call i have call ment times yesterday but the not reciving call and not refunding my amount plz look into matter i have call zomato assiat the saying we are unhelp full for that but thats not my problem i have use his app dominos not...

Respected sir
I am a citizen of kolkata stayed behind south city mall, i have complaint about the restaurant which is registered to your platform, i. E, wow bengali they have rented a 2 bhk flat and implemented the exhausted fan in the kitchen which is exactly towards my house. All time the smell and all the garbage from the kitchen are inserted into my home i talked their owner toh implement the chimney but they are not listening...

Sir i want to complaints agains to delivery boy by when i order as my address but gps location not correct and your delivery boys said to me sir i reached your destination i m able to come your home just.5 km distance but than he say if you gave me 50 extra than i delivered and food order not refundable finally i pay some extra 50 rupee and finally he delivered can i ask to your delivery boy only location place not to walk or extra 2 minut...

I am a regular zomato customer from bangalore.

I have a gold membership i had ordered food and the restaurant delivered me a different food and informed this to customer service

They refunded back my money back two times.

When placing the order my account has been blocked by zomato.

I want pay you back refunded money for past order. I send so many mails but no response, i didn’t...

Zomato delivery become very bad. After completing food order, delivery man can not deliver the food, because location is 5.7 km, although location is less than 5 km. Zomato told to self pickup. This synario I have faced 2 time. Zomato delivery man behaviour also not good.

If delivery man has problem to deliver food, then why Zomato accept the order or assign such type of delivery man, who can not deliver food.

And...

We have ordered our food from zomato and it was a thali and we found that there are living worms present inside the box. Before ordering we saw that the restaurant maintenance it’s packaging so what should we do now to ensure this doesn’t happen with any other customer and i want to file a complaint against zomato and the concern person.
Thank you
Riya Gulati
[protected]...

I am a new zomato customer. I have ordered food 2 Non Veg Ghar ki Thali and 3 Non Veg Dhaba Thali from Indian Bites Restaurant. This is my first ever order on zomato. I have received completely tasteless food and missing salad and raita and some of them were uncooked and were having a really bad food. My bill is Rs-1415. It is small quantity This not Zomato label which it is FOOD Panda label. The quality and quantity is poor. I am speak in...

It's been some time since my zomato account with zomato gold has been blocked.
I tried to contact zomato for my last order which had wrong items in it and had also shared a photo. Also, there was an order with spillage issue which i had complained against. I was refunded zomato credits but then my account was blocked without any notification, and my zomato gold usage was also terminated with that. I tried contacting zomato over mail...

Hello sir
I am ankita here to complaint for zomato and delivery valley of zomato
They dont follow trafic rules. They always go rong side and with speed & i faced accident 2 time due to them. 1 delivery valley parked rongly in our society & we are telling nicely but instead of talking nicely they become viloent every time in every case. And there is no complain number of zomato company.
There is no place to complain about...

I have made amount on 9/9/19 7:15pm amount is 550rs for delivery job in zomato amount is paid on paytm number after I paid the amount there is no mail from zomato for my id link and dress the mail id is of zomato [protected]@gmail.com the company received my payment and after receiving my payment he is not reply to me kindly help me refund my money...

Hi
I wanted to file a complaint against Zomato.com. I am a pure Jain vegetarian and ordered a "Special Veg Platter Tossed In Chef Special Secret Sauce" from Schezwan Chef
Building **, Aditya Mall, Near SRS Ticket Counter, Indirapuram, Ghaziabad. Guess what my worst nightmare came true and instead of vegetarian, I end up receiving a non-vegetarian dish. This sounds unbelievable. I could have ended up this and regret my entire...

I ordered the food paid by Paytm but food was never delivered to me because Zomato says they tried to contact me on the phone I did not respond so they cancelled the order and they did not refund my money. I requested them on chat and via email but Zomato did not agree to pay me back my money.i told them that i may be in the bathroom or any other important call that time., May be the reason to not to pick up the call but Zomato has my address...

I did not place any order, but Rs.348 were deducted from my paytm wallet. I contacted zomato but they say no such order was placed.
I don't even see any details of the order on paytm. I also contacted paytm for the same, but they couldn't be of any help as they say it has been done by zomato.

Kindly help and return my money.

Thank you...

On 10 sept. 2019 there was a transaction from my paytm wallet which was unknowingly got deducted of amount ₹285. I don't know what was the order but it was not done by me. Also i didn't got any message or any order from regarding payment. I am attaching below the order no. For reference. Please convey this request as early as possible & resolve the issue. Thank you....

I ordered a shawarma in an hotel and in the payment option i selected google pay. The amount showed 90 and selected option pay in gpay..it showed transaction failed and i clicked upon retry option in gpay.again it resulted as transaction failed . so after 5 mins i ordered it with cash on delivery. Then after few mins the amount rs 90 was debited from my account twice and it placed as two orders. they refused to cancel the order.if so they...