Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Nov 13, 2025
Complaints 7872
Resolved
706
Unresolved
7166
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato

Zomato reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Basheermehar
from Chidambaram, Tamil Nadu
Apr 30, 2023
Report
Copy

FE2417508 this is my Zomato I'd, i have 4.80 ratings but unfortunately my id has been disabled, please recover my id,
+1 photos
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    [email protected]
    Apr 29, 2023
    May 1, 2023
    This thread was updated on May 1, 2023
    Report
    Copy

    Address: kolkata barasat

    Dear zomato team may locotion has been change, please change my correct location city kolkata zone barasat.thank you
    +1 photos
    Zomato customer support has been notified about the posted complaint.
    View replies
    @zomato care team please change may location as soon as possible...because i cant go online...my city kolkata zone Barasat
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vansh dogra
      Apr 29, 2023
      Report
      Copy

      Profile verification is pending since 24 hours please help my I'd is FE2631823
      +2 photos
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vansh dogra
        Apr 29, 2023
        Resolved
        Report
        Copy
        Resolved

        Profile verification is still pending I have completed all the steps but still it's showing wait 3-6 hours
        +1 photos
        Apr 29, 2023
        Complaint marked as Resolved 
        Profile verification is pending since 24 hours please help my I'd is FE2631823 please help me to resolve this issue
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Ipsi21
          Apr 29, 2023
          Report
          Copy

          Address: ITI road, Krishna Nagar, vijayawada,
          Website: Zomato

          After adding items in cart and completing online payment process app showed payment failed but amount was deducted from my bank account.. It's been 7 days.. When will I receive my refund..?
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sushanth Joseph
            from Thiruvananthapuram, Kerala
            Apr 29, 2023
            Report
            Copy

            I wasn't get the payout to my bank account due to IFSC code.please do the needful
            +5 photos
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anushka Sanjay Yeole
              Apr 28, 2023
              Report
              Copy

              Address: Krishna Nagar, ITI Road, Vijayawada, Andhra Pradesh.

              Amount was deducted but order wasn't placed.. It happened 3 times and total 1200 was deducted.. Then I decided to pay cash on delivery by paying extra amount... Amount still hasn't refunded.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AJITH KUMAR T
                Apr 28, 2023
                Report
                Copy

                Address: 58 vel murugan street rajeswari nagar poonamallee
                Website: Zomato

                I ordered 4 number boost sandwich and 1 no kulfi cup in Zomato platform on 23 April 2023

                I received 4 nos vannila sandwich and 1 no kulfi cone

                Entire product received totally different from what i ordered

                Tried Contacting Zomato Support From 23rd April to Till Today 28th April
                No Response So Far From Both
                Zomato Team as Well As Restaurant

                Both Trying To Cheat me

                Please help to me get solution and raise complaint on both of them and get money back
                +4 photos
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kavyamanagani
                  Apr 28, 2023
                  Report
                  Copy

                  Address: Venkatadri palm grooves, Segeehalli,Manjunatha layout,560049

                  Hi,
                  I ordered chicken biryani with rupees 260.And i got road side biryani box with no bill and that to broken box..Please find the attached screenshots need assistance asap.I am very disappointed with this order..Kindly refund my money.
                  +3 photos
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Suboor Mohammed
                    from HYDERABAD, Andhra Pradesh
                    Apr 27, 2023
                    Report
                    Copy

                    My I'd terminated without specific reason and without knowing me the reason of termination is not taking proper selfie the reason of not taking proper selfie is my phone was damaged from the selfie camera so I didn't take proper selfies i repair my phone after my festival soo the Zomato team have to inform me and i ask me why you r not able to take proper selfie they directly blocked me these is the good way to block????

                    I have all pictures of phone damaged phone repair bill sooo kindly activate my I'd

                    Immediately urgently activate the I'd

                    If you didn't activate I'll take proper action against Zomato

                    [protected] FE I'D 917234
                    +1 photos
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rajeshpanday143
                      from jammu, Jammu and Kashmir
                      Apr 26, 2023
                      Report
                      Copy

                      Zomato rider id terminated without giving any intimation ( I was stuck in accident)

                      Address: Ground Floor, 12A, 94 Meghdoot, Nehru Place, Read more at: https://www.goodreturns.in/company/zomato/profile.html

                      Dear Zomato Customer Support Team,

                      As per Trail Mail I hope this email finds you well and you can resolve this scenario now in my favour . I am reaching out to you today in regards to a concern that I have experienced with the service provided by your company. I have already raised a ticket for the issue at hand, however, I have not received a satisfactory response to my concerns.

                      To my dismay, I have only been...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      C
                      Channabasappa patil p
                      from Bengaluru, Karnataka
                      Apr 25, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Bank verification process

                      Address: Bengaluru
                      Website: HSR and Koramangala

                      Still my bank verification has not done from past 1 week please help me to resolve problem,
                      My FE I'd is FE2612440...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      sarveshparab
                      from Pune, Maharashtra
                      Apr 25, 2023
                      Report
                      Copy

                      I'm pay 250 for joining zomato
                      My number is [protected]
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Deb Bayen
                        Apr 24, 2023
                        Report
                        Copy

                        Document QC failed

                        Address: 16B arabinda park kalkata 700093

                        Please unblock my I'd... Documents QC failed...
                        +2 photos
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy
                        S
                        Sagar53071
                        from Muktsar, Punjab
                        Apr 24, 2023
                        Report
                        Copy

                        Address: Muktsar

                        Zomato id block qc document fild a
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nikhil93106
                          from Delhi, Delhi
                          Apr 24, 2023
                          Report
                          Copy

                          Address: Delhi

                          Dear sir me Zomato food dilvery company me kam kar raha ta tha meri bina kisi reason ke id deactivate kar di he re
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DG education
                            from Delhi, Delhi
                            Apr 24, 2023
                            Jul 2, 2024
                            This thread was updated on Jul 2, 2024
                            Report
                            Copy

                            Since it's almost the month and I am still waiting for my refund. I made an order on 3/31 for the amount Rs 177.68 and the amount gets double deducted from my account, I raised a request on customer care and email as well, however your team is saying that the payment amt is failed and did not provide any appropriate response. So far I am facing so bad experience on zomato, it's almost 24 days passed and did not have my money back from your team.
                            Zomato customer support has been notified about the posted complaint.
                            Jul 02, 2024
                            Updated by DG education                             no update from zomato on this so far.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sachin maranakatte
                              from Bengaluru, Karnataka
                              Apr 23, 2023
                              Report
                              Copy

                              I paid Rs 131.31 through upi but order is not placed.
                              Payment Ref id:[protected]
                              +1 photos
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sachin maranakatte
                                from Bengaluru, Karnataka
                                Apr 23, 2023
                                Report
                                Copy

                                Address: Bangalore

                                I paid Rs 131.13 through upi to Zomato but order is not placed.
                                Ref id:[protected]
                                +1 photos
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Venkat5045
                                  Apr 22, 2023
                                  Report
                                  Copy

                                  Address: Hyderabad

                                  I have ordered a Biryani with value of 296 INR,
                                  Zomato people marked it as delivered without delivering my order, i have informed the scenario with customer executive people of Zomato, after hours long they are saying ' it was happened by mistake, we will initiate refund, my time got wasted, and thire response was clearly worst. I haven't get even refund.

                                  Kindly help on this
                                  Venkat.
                                  +17 photos
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    PepsiCo India
                                    2.9
                                    (950)
                                    Robinsons Fruit shoot
                                    1.1
                                    (9)
                                    Star Bazaar
                                    1.1
                                    (154)