Claimed

Zomato Complaints & Reviews

1
Updated: Nov 13, 2025
Complaints 7872
Resolved
706
Unresolved
7166
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikcky191
from New Delhi, Delhi
Mar 29, 2023
Report
Copy

Address: Flat No-222, Shakuntalam Apartments, Plot No-16, Dwarka Sector-10

Hi,

This is to bring to your attention that today I ordered chole kulche with lassi from Lotan chole kulche Palam around 9:30 pm.. first of all time taken for delivery is more then 80 mins.. secondly lassi was missing from the order and instead of kulche they delivered pooris and instead of chole it was something else..

Please let me know what kind of service is this.. this is a totally fraud and on calling the restaurant he started misbehaving.. is this a fraud what zomato is serving.. I want my full refund and you let me k on what action has been taken against that seller.. in chat option I already registered a complaint and shared the screenshots of the orders..

Once again I need full refund with the delivery partners tip.. please take a necessary action or I have to register complaint t in CPGRAMS

Order no- [protected]
Date- 28th March 9:43Pm

Just gone through your mail, giving zomato is giving refund for the item which is missing and which cost exactly INR 90, but what about the items which are wrongly delivered? Instead of kulchas they delivered rotten pooris and sabzi of petha which is entirely thrown into the dustbin.

I already shared screenshots of rotten pooris and sabzi, by looking at the condition of the stuff you can better understand the quality of the product delivered to my doorstep. Moreover you can check the time of delivery which took almost 80 mins.

Please let me know what action you have taken against that fraudulent seller and what about the refund of my items which is directly thrown into the dustbin along with the delivery partner tip? should i also share the screenshot of the dustbin wherein i thrown the quality product of Lotan chole kulche wala, why you guyz register or give licenses to such fraudulent sellers who brings a bad name to your organization by making fool of citizens.

I need my full refund along with the apology letter from the seller

order ID- [protected].

Regards,

Vikram Negi
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    charlyAsh
    Mar 28, 2023
    Report
    Copy

    I am working with zomato deliver partner in 2017 to 2021
    unfortunately, My ID was BLOCKED in 2022 past 1 and Half Years
    so, kindly Reactive my Account.

    ID : FE68700

    mobile : [protected]

    Zone : East Chennai
    +1 photos
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Laeeq902
      Mar 28, 2023
      Report
      Copy

      Hello sir my name laeeq baig
      I was online apply to zomato delvry service but document vericifaction and my selfie photo was failed to many times please do my id is activate...

      Name laeeq baig
      Mobile [protected].
      +1 photos
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        2
        257
        from Chennai, Tamil Nadu
        Mar 27, 2023
        Report
        Copy

        Address: Madambakam

        My id terminated because of my mobile problem i canceled the orders..ples help me
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vickysoumo
          Mar 26, 2023
          Report
          Copy

          May Zomato may jitna bar joing fees dana ja Raha hu utna bar ho failed ho ja raha hay

          Plz mara help kijiya plz

          Bohot din sa try kar raha hu but nahi ho raha hay
          Bar bar bas eya error a raha hy.

          {Something went wrong

          We are unable to process your

          request. Please try again later}
          +1 photos
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DreamStare
            Mar 26, 2023
            Report
            Copy

            Odder ID - [protected]

            I order paneer Tikka Sub yesterday, but I received Fried paneer sub 🤢🤢. I tried to contact customer care executive through chat and provided videos twice but they didn't give me any response and marked my conversation as closed. Then after that I wasn't able to file any complaint related to my order. It would give me an automated message to email them.

            I sent an email with the video, my order was lying on table for half an hour. They replied back today and said they can't do anything about it. I should get what I paid for, they can't keep getting away with it.

            Video link - https://photos.app.goo.gl/W1DMSgmHGpiFD7VX7
            +1 photos
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Veerendra Lodhi
              Mar 26, 2023
              Report
              Copy

              Address: Damoh

              Please sir meri id chalu kar do please
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Veerendra Lodhi
                Mar 26, 2023
                Report
                Copy

                Address: Damoh

                Photo bhi sahi lagi hai sar par id calu nahi hai please 🙏 sar id calu kar do please
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shahnawaz @1122
                  from Bhiwandi, Maharashtra
                  Mar 26, 2023
                  Report
                  Copy

                  My profile verification is pending over one weak please help me I am tied to do this step i am excited to complete my Frist order but my but my id is not complete please help me
                  My id is FE2559076
                  +1 photos
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shahnawaz @1122
                    from Bhiwandi, Maharashtra
                    Mar 26, 2023
                    Report
                    Copy

                    My Name Shaikh Shahnawaz Zakir
                    My id FE2559076
                    My profile verification is pending over one weak please help me I am tied to do this step i am excited to complete my Frist order but my but my id is not complete please help me
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Inder Rathod
                      Mar 25, 2023
                      Report
                      Copy

                      Dear sir
                      Me inder Rathod mera id number FE2354038 ye terminated ho gaya hai please sir meri id open kar dijiye please help me sir
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kapil suryavanshi
                        from Faridabad, Haryana
                        Mar 25, 2023
                        Report
                        Copy

                        Address: Plot number 07 ankhir village sector 21D faridabad

                        Plz start my hold id i m only single person in my house who earn money I'm the only person who manage our family if I m not doing work my family not getting food plz start my id my id is FE2140477 PLZ HELP ME urgently I need a work plz restart my id so i do work.. 😭😭😭😭😭🙏🙏🙏🙏
                        +1 photos
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhupen boro
                          from Guwahati, Assam
                          Mar 25, 2023
                          Report
                          Copy

                          Two days back I have ordered food from biriyani express, but due to failed transaction i couldn't place any order but my money was deducted from my account.
                          Same happened twice.
                          ₹379.09+₹379.09 I haven't received my refund amount yet.
                          Kindly do the needful ASAP!
                          I have shared screenshot FYI.
                          +1 photos
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhupen boro
                            from Guwahati, Assam
                            Mar 25, 2023
                            Report
                            Copy

                            Address: Guwahati, Hengerabari
                            Website: Zomato online delivery

                            Two days back I have ordered food from biriyani express.
                            But my transaction failed but my money was deducted from my account. I tried for the same again but same happened.
                            So two times payment was deducted of ₹379.09+₹379.09
                            I contacted customer support, but still I haven't received my refund amount yet.
                            Kindly do the needful ASAP!
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Inder Rathod
                              Mar 24, 2023
                              Report
                              Copy

                              My id was terminated because of poor performance please activate my I d
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hitesh0880
                                from Pune Metropolitan Area, Maharashtra
                                Mar 24, 2023
                                Report
                                Copy

                                I am unable to pay the onboarding fees as it's show something went wrong.
                                +1 photos
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  R at an
                                  from Rourkela, Odisha
                                  Mar 24, 2023
                                  Report
                                  Copy

                                  Sir my name is Ratan Kumar Shrestha.from ROURKELA. working as a ridér in Zomato ROURKELA chhend zone my FE I'd is FE2083545 recently on 21 03 2023 my I'd has been disabled and I am unable work reason showing behavioural issue I couldn't understand with whom I have misbehaved.so I want you to please reactivate my I'd so I could work as soon as possible. I didn't get any response from the team.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    2
                                    257
                                    from Chennai, Tamil Nadu
                                    Mar 24, 2023
                                    Report
                                    Copy

                                    Address: Madambakkam

                                    Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me.FE2073348
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      2
                                      257
                                      from Chennai, Tamil Nadu
                                      Mar 24, 2023
                                      Report
                                      Copy

                                      Address: Madambakam
                                      Website: Consumer complaints

                                      Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        2
                                        257
                                        from Chennai, Tamil Nadu
                                        Mar 24, 2023
                                        Mar 24, 2023
                                        This thread was updated on Mar 24, 2023
                                        Report
                                        Copy

                                        Address: Madambakam
                                        Website: Customer complaints

                                        Id terminated
                                        Zomato customer support has been notified about the posted complaint.
                                        Ples activate mu id
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit