Zomato Complaints & Reviews

My account is linked with this number [protected].My order number is is [protected]. You have added in my account cancellation charge.But fault is done from your side .You reached my location late so I refuse to take that order.Now u are blaming me that my number is not reachable and also added cancellation charge. I want cancellation to be omitted quickly and refund of this amount...

Complaint of non registrations of vehicle as commercial vehicle being used by zomato.
That i want to make aware your goodself that certain unlawful illegal activities are being done by the above said zomato and rules and norms are being violated by the company causing financial loss and help loss to the public at large.

Company requires registrations of the vehicle as commercial which are use for deliver the food but...

My order went to a different address and the driver refused to come 1.5kms from there to the correct location. He asked rs.50 extra above the charges that i had already paid and when i refused he took the food and left and zomato did not even give me my money back. The customer support is not helpful at all and they gave the delivery guy a choice to deliver my food or not and he clearly said that he is not going to come anywhere.
br...

Zomato is fooling people.stop buying from them. I ordered special hyd veg briyani. Zomato charged me 220+30 delivery charge. Total 250.
When order received, invoice of 195 including delivery charge. When contacted customer support Anurag, he tried to fool me first then started saying sorry when he found that it's there's mistake. He refused to give his Full name and his manager name as well. I have attached the invoice and zamoto bill...

Why i have terminated by zomato team,. I working hard per day for zomato, then why terminated me. My login id. Was. [protected]

Please solve my issue. And give one more chanse. To work for zomato.
I will be ever greatful for ur this did kind. Please reopen my id. And inform me

Please. Reopen my id. If i have done any wrong with compny rules and regulations i agree to pay. Penalty for that. What. U will...

Hi team,

Zomato has charged me an amount of 225 for an order i had to be cancelled ([protected]).

There chat was hung and it only asked me if i need to cancel and i said yes. Later, i see that the chat says that they are keeping full money paid of 225 as a penalty since, i cancelled my order.

I tried to explain that this bit of information never pop'd up on my screen and i only selected two options...

I had made an order through somato on 04 april 2019. But restaurant didn't accepted the order. Then i got a message from somato that " we had initiated a refund against your order and it will reflect in your account in 2-7 working days.
But still i did not received the payment. So i request you to do the needful so that i can get the money as soon as possible.
Regards
Sithin r...

To day i have issue in last 2 order
Sevens last order auto decline when i check the status of delivery. Already i was late for dinner. Again i mark one more order. Which was 45 mint late due to delivery boy have multiple booking. After when he came at my door step. He is on bike without same to food box. He just hang on bike handle and. He said sir packing not good that by my pant also get dirty. It was with cold drink.. It have decline...

This is regarding an order that I placed with zomato through zomato app today at 8:31 PM order ID:[protected]. I received first call from the delivery guy at 9:18 PM and last call at 9:24 PM after which he cancelled the order since I was not able to pick up his call. At exact 9:29 PM, I called the delivery guy to ask him where he was. I apologized to the guy upfront as it was my mistake I was not able to attend his call. He responded so rudely...

I have order 4 rolls on 17th march and 1 roll is missing, i have raised complient and i recevide 140 rupees on zomato credits but after one month they have expried my money.
Thats not promotional amount and why zomato add on zomato credit?
There is no customer care no. And chating team is #*#*#.
Order id #[protected]
Phone no. [protected]...

I have placed my order on april 21 2019 in zomato app. After adding the items to cart, i have made the payment through my debit card. The amount (Rs.370. 55) got debited from my account but the order was not placed properly. Got the error message "parameter was missing". Kindly refund my amount as soon as possible. Looking forward for your immediate response....

I have ordered food on zomato and paid thr money through paytm of 162 rs but the order is cancelled due to thechnical error. When i asked about that money they are harassing me. Its been 24 hrs still i didn't got the money. Zomato is a commercial company which cheats customers for money
Order id:[protected]
Please help me for this issue, zomato is cheating nearly every customer someway or the other...

I have placed my order on april 21 2019 in zomato app. After adding the items to cart, i have made the payment through my debit card. The amount (Rs.944) got debited from my account but the order was not placed properly. Got the error message "parameter was missing". Kindly refund my amount as soon as possible. Looking forward for your immediate response....

Yesterday i ordered from zomato and tried to pay through card. One payment showed incomplete so tried to pay again. My two payments were deducted of 111rs. Total 222rs were deducted but still no order placed. Chat assistant talks so rudely. Not even listening me properly. My one amount of 194rs were deducted before 12days which is not returned yet. Now how to get refund from this zomato?...

I was given a list of restaurants available in my area and after order been placed it was accepted and valet was also assigned to me. After all these the order was canceled without any intimation to me and i came to know about the following when i contacted my valet to enquire about my delayed order delivery. And the customer care is saying that there valet was not available for delivering but when i spoke to the valet he responded that the...

Dear sir
I have made advance payment for my order of shrikhand through zomato application. After one hour their customer care calls me that your order is cancelled. When i asked them about reason, no appropriate answer was given. And also they said if amount will get refunded, it may tak 7-8 working days.
My concern is that if they are unable to complete order they should have intimated me early so that i could order from other...

I order an item my money got successfully deducted but zomato failed to process it. I contacted representative they said you will receive money within 48 hours its been a while and there is no sign of refund i checked my upi paytm status it was successfully paid but zomato app completely decline of receiving money looked like some kind of bug in the app this could have been resolved by refunding but here's how it goes second time chatting...

Hi team,

I am mohit, i have seen an offer on a restaurant called 'taco ice cream'and offer name was bogo but while i open that restaurant there is no bogo tag on any item.

So, i contacted to zomato chat support and my chat got started with an executive but that person was not able to help me.

I asked my issue to that person and he/she asked me to share a screenshot for the same.

When...

My zomato account has been blocked. When i tried to reach customer service by mail they just said account has been blocked due to suspicious activity and we cannot unblock.
When my account is blocked am i not supposed to know the correct reason or complete details about that?
And also they do reply only when i ask them a couple of times for an update.
Please resolve this for me...

While placing the order online on zomato app for food delivery, i did the online payment by debit card and 136/- got deducted but order couldn't get placed, it showed "parameters missing", i would like to have full refund asap

Zomato app - 9834 food truck, ahmedabad - home delivery - billing amount rs. 136/- on april 20th, 2:30pm

Please address the issue and refund the money asap...