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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
Complaints 7872
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706
Unresolved
7166
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Zomato reviews & complaints page 34

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S
Shwetal Totre
Feb 12, 2023
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On Dt.12/02/2023, 4.25 pm one Zomato delivery boy was driving rashly his bike and knocked down mirror of my car and caused damage. This incident happened in Sector 6, Ghansoli, Navi Mumbai near Mukambika society.
I request Zomato to take action against this delivery boy who was working in this area at this particular time. Hope justice is done to me for the damage .
Zomato customer support has been notified about the posted complaint.
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    S
    Seshanth20017
    Feb 12, 2023
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    Address: India
    Website: www.Zomato.com

    I placed an order for around 793 at kfc using Zomato and money was deducted from my side but it was mentioned that order wasn’t placed and the payment failed and money never got refunded.
    And there is no customer service for such a large pan Indian company which is so popular
    If anyone knows how to proceed further with this issue please d let me know.
    +2 photos
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      K
      Koustav Sil
      from Delhi, Delhi
      Feb 11, 2023
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      Ordered from Little Kolkata with a hungry stomach only to find a black insect in a half eaten biryani. After sending picture and chatting they apologize for the inconvenience however I didnt get a refund. What kind of service is this?
      I want refund...
      This company should be sued
      Zomato customer support has been notified about the posted complaint.
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        G
        Grijesh369
        Feb 11, 2023
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        Resolved

        My i.d has been disabled due to frequent cancellation since last 24 hrs...
        Please activate the i.d so that i can work.
        Please note that all the cancellation done by the customers and not by delivery partner.
        And i mostly work during late nights,
        And During Late night, Mostly customer did not recieve the call or ask to cancel the order due to their domestic reason.
        And it is invalid reason to disable the i.d
        Feb 11, 2023
        Complaint marked as Resolved 
        They just mark resolved and the complaint was not resolved yet. Neither i get a call from company nor they re-activate my id .
        Zomato customer support has been notified about the posted complaint.
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          D
          D-Sajjaj Gaming Studio
          Feb 11, 2023
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          Address: Ahmedabad

          ORDER ID: [protected]

          I Recently Ordered Food From Burger Farm - Shop 7, Dev Atelier, Near Anand Nagar Cross Road, Prahlad Nagar,
          Ahmedabad.

          Cheesy fire house meal was stale food I don't event eat it, Cheese was like smelling and tasting sour, they were about to close the restaurant, if they don't want to give proper order, they have to cancel it, why to give stale food? I have paid ₹66 Delivery Charge, added ₹15 tip to delivery partner, Paid GST of ₹11.55, They Charged around ₹29 Packing charge... For Giving that much unsatisfactory taste. Only the Farm Aloo Tikki Burger was Average in Taste. I want my money back. In the Mid of night I am ordering from your restaurant and paying amount of ₹333 for 2 Veg Burger and getting unsatisfactory taste, That is not Acceptable. It was not worth of ₹50. I want my Full Money Back. And one more thing they are charging unwanted amount of packing charges with branding of farm burger. They are branding his/her restaurant and charging packing charges too. I Will Complaint it to Consumer court. I am staying in Ahmedabad For some Business Meet-up and I also Run a Restaurant & We are also Zomato Restaurant Partner, My Restaurant ID[protected], Tadka Punjab - Commercial Chowk, Darbhanga. I don't have so much time to complain about food unless it is worthy. I know how the food business run. I am requesting Zomato team to please take appropriate action and refund my money. If not, I am complaining it to Consumer court.

          Yours Faithfully
          A Man Who Paid ₹333 and still sleeping Hungry. 👎👎👎
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            M
            Mojesh maitri
            Feb 11, 2023
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            Address: Lower parel

            My account is terminet
            Activate my zomato id
            Mi id no FE103298
            Mojesh maitri
            Location mahim mumbai
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              S
              SHARMEEN FATIMA
              Feb 10, 2023
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              Address: Mother Teresa School Kalyanpur west Lucknow

              I was order online through Zamatoo app but still not received and if i am checking in my app is showing cancelled my order number [protected] dt 10.02.2023 time 6:28pm bill amount Rs 291.50

              My mail id m.[protected]@gmail.com

              Contact # [protected]
              +1 photos
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                A
                Alekh @
                Feb 10, 2023
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                My name Alekh
                My ID FE2446280
                Mera ID number Mera ID profile verification pending 10 din se koi approval nahin aaya hai jo ki Zomato bol raha hai 2 se 3 ghante mein approval a jaega active ho jaega abhi kuchh verified nhi hua hai Mera ID mein please check Karen Mera ID ko active karvayen
                +1 photos
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                  A
                  Feb 10, 2023
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                  Address: Mehdipatnam, Hyderabad
                  Website: Zomato delivery

                  Sir please I am apply the Zomato delivery boy
                  But profile I'd is painding
                  Please activate my id
                  Phn number is [protected]
                  Name afzal ahmed
                  Id FE2467400
                  Please activate my id
                  +1 photos
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                    U
                    Uday Debnath
                    Feb 9, 2023
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                    Hello sir my name is uday Debnath my zomato profile verification pending please halp me my I'd - FE2471110
                    Please 🙏🙏🙏
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                      P
                      Ponnamanda Chandu
                      Feb 9, 2023
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                      Address: Visakhapatnam

                      Hello sir my profile is not verified since yesterday
                      My ID FE2468752
                      +1 photos
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                        Y
                        Yog73
                        from Orai, Uttar Pradesh
                        Feb 9, 2023
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                        My profile verifying pending last 6days what can I do for going too work plz helo me
                        +1 photos
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                          H
                          Hitesh324
                          from Mumbai, Maharashtra
                          Feb 9, 2023
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                          Address: Vasai

                          Dear Sir/Mam

                          Please Resolve My Verification Pending it's Show Again & Again Failed Photo Is Not Match with Documents
                          But I Upload Again New Photo
                          It's Request Please Solve this Problem

                          Hitesh Singh
                          Mobile Number - [protected]
                          Zomato ID - FE2465520
                          Gamil - [protected]@gmail.com
                          +1 photos
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                            H
                            Hitesh324
                            from Mumbai, Maharashtra
                            Feb 9, 2023
                            Resolved
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                            Resolved

                            Verification Failed

                            Address: Vasai

                            Dear Zomato Team

                            My Verification Pending it's Show Again & Again Failed Photo Is Not Match with Documents
                            It's Request Please Solve this Problem

                            Hitesh Singh
                            Mobile Number - [protected]
                            Zomato ID - FE2465520...
                            +1 photos
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                            S
                            Surojeet Kumar bhattacharya
                            from Kolkata, West Bengal
                            Feb 8, 2023
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                            Surojeet Kumar bhattacharya
                            Zomato idFE2461981

                            Plz enable my id
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                              N
                              Nihal Kumar Aadile
                              Feb 8, 2023
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                              To the Zomato parivar please request you change my vehicle type, electric vehicle ID to Bike ID. And activate my Zomato delivery account. I hope you can understand my issues.🙏🙏
                              +1 photos
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                                N
                                Nihal Kumar Aadile
                                Feb 8, 2023
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                                Vehicle type change and activate account

                                To the Zomato parivar please request you change my vehicle type, electric vehicle ID to Bike ID. And activate my Zomato delivery account. I hope you can understand my issues....
                                +1 photos
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                                P
                                Ponnamanda Chandu
                                Feb 8, 2023
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                                Address: Nad, Visakhapatnam
                                Website: Zomato

                                Hello Sir
                                My ID Profile Is Not Verified Still Now
                                Onboarding Fees Also Paid
                                My ID : FE2468752
                                +1 photos
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                                  P
                                  Prakash darlami
                                  Feb 8, 2023
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                                  Address: Banglore
                                  Website: [email protected]

                                  My Zomato profile varification panding, i already doing all process, already paid payment
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                                    R
                                    rjju,455
                                    from Mahoba, Uttar Pradesh
                                    Feb 8, 2023
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                                    Name- balchandra
                                    fe id- 2460920
                                    mobile- [protected]
                                    reason_ dear zomato meri id ka profile verification long time se pending pe dala hai please meri ye problum solve kar deejiye
                                    thank you
                                    +1 photos
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