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Zomato Complaints & Reviews

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Last updated May 28, 2024
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Zomato reviews & complaints page 37

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S
Sunehaaa
Dec 20, 2022
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Money deducted,order not received

Address:india

Date:20th December 2022
Time : 4:00 am
I was trying to order my food from zomato but the transaction came unsuccessful twice. A minute a later i get a notification that the linked account is debited for Rs.183.45 and credited to VPA [protected]@icici. aBut on the app no order was confirmed from the restaurant. How do I get my money back?...
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Rishav seksaria
Dec 20, 2022
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Wrong item delivered but no resolution provided yet

I ordered one paneer tikka sub from my nearby subway using zomato, they delivered me an alootikka sub, when i contacted the restaurant they admitted for the wrong product and said their paneer tikka was finished so they sent me an aloo tikka, zomato have no direct customer call feature so mailed them everything but they are saying the order was right and there was no issue, i have added them the image of the product but they are not verifying...
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S
Sunil das48
Dec 19, 2022
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Zomato partner app id terminated

Hi team, This is sunil das. I am working with your Company last 1year. But last 1 month my ID was terminated. And I got message from your side to raise ticket for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: sunil das ID: FE1790497 LOCATION: koramangala hsr layout :Bangalore karnataka Regards, sunil das
PLEASE HELP ME IM SOLE EARNER IN MY FAMILY PLEASE!!...
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P
Puggu
from Gwalior, Madhya Pradesh
Dec 19, 2022
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Without my confirmation my order has been cancelled and my payment not refunded

Website:Zomato

On Friday I had order a burger and french fries . When delivery boy called me at time I wasn't able to take call so I make call after 2 min. Later but at that time he had cancelled my order without any information and deducted my payment as a charge .If I didn't get my order than how could they deducte my money, now I want my refund. When I contact Zomato they only said give us 24-48 hours but the time period was over now they didn't response...
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T
Tanuj Gangwar
from Allahabad, Uttar Pradesh
Dec 19, 2022
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Verification pending and I'd is not enabled and issue is yet not resolved

I'd- FE2358366
Place- allahabad
Verification is pending...
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Tanuj Gangwar
from Allahabad, Uttar Pradesh
Dec 19, 2022
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Verification pending and I'd is not enabled

My accounts verification is pending. I want to enable my id to work in zomato. Please resolve my issue.
Mobile number- [protected]
I'd- FE2358366...
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D
Diban suansia
Dec 18, 2022
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My account is terminated id

Address:Bengaluru, karnataka
Website:Zomato

Sir my is blocked for temporarly plz sir activate my id again 🙏🙏🙏
sir plz unblocked the id sir iam in full trouble in dis pandamic situation
as soon as possible plz unblock sir my account id FE1657482...
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A
ArghyaS1990
Dec 18, 2022
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COD Option unavailable

So i have been using zomato for many years, recently i have noticed they have disabled my COD option on my account for some odd reason. I am facing a lot of problems always ordering online when i have the cash lying around.

please help...
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M
Mahabu
from Anantapur, Andhra Pradesh
Dec 18, 2022
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Account is blocked due to fake Id

Hello.
My zomato account is blocked due to fake I'd please recover my zomato account
Thankyou......
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B
Bharatha M
Dec 17, 2022
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Pls open my account

Address:, , , , , , Mudalapalya Vijayanagar, Sangevneager #11
Website:Zomato

Pls my Zomato account is blocked pls unblack my Zomato account
[protected]@gmail.com...
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I
from Sirsaganj, Uttar Pradesh
Dec 17, 2022
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I want to change my location to sirsa haryana

Hey... respected sir/mam
Please change my location to sirsa haryana in Zomato delivery partner
My I'd is (FE2214406) and register number is [protected]... please help and change my location to sirsa haryana...
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S
Subh2105
from Dehradun, Uttarakhand
Dec 16, 2022
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Bill

Address:Dehradun

Why !! ? 1.95 GST taken on restaurant packaging ..
this is the new tax I think so from government.. which we don’t know, right
Pathetic Zomato...
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R
Roshni gala
from Mumbai, Maharashtra
Dec 15, 2022
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Galat food deliver kiya gaya

Wrong food was delivered yo me, and i have complaint so many times via email and chat but there was no response...
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M
Mogiya
from Ujjain, Madhya Pradesh
Dec 15, 2022
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Profile verification field

Sar meri Zomato ki id mein profile verification mein licence mein jo naam hai use naam ko sudharane ki maine bahut koshish ki lekin nahin sudhara asal mein Mera real name mango se hi hai aur mera account nahin hone ke Karan main Apne bete ka account laga raha hun so please sar meri ID activate kar dijiye koi problem nahin...
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J
from Chennai, Tamil Nadu
Dec 15, 2022
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Order Cancelled after payment

Hi,

I have order food online using Zomato on 09th Dec 2022 and paid 732.35 Rupees @ 12:28 Pm.

After the payment done, the order was cancelled mentioning the reason due to Heavy Rain.

I would like to get my credit back, kindly help me with process.

Restuarant: SS Biryani (Ambattur) Delivery Location: Korattur...
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S
Sumitsha
from Delhi, Delhi
Dec 14, 2022
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Got bad quality food and got wrong food

Address:139-P, Sector 44 Gurgaon Gurgaon District Haryana India 122002, New Delhi, Delhi

I order food from zomato at 14th dec 4:19 pm afternoon . order id
[protected] mobile number [protected] after a wait of 45-50 mins . i got the package . the food i got was totaly cold seems like it was made from early morning and they just packed it and gave to me . the food was not that which i orderd . i odred butter chicken and paratha combo which costs me around 200 . but the food which i got was not worth of 100 .
i want...
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D
Darling Mahendra
Dec 13, 2022
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Account disabled due to inactive

Address:Patha Kadapa

Please unblock my account
Sir...
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R
Ram84729
Dec 13, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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Profile verification is still pending

Hi sir my profile is in inactive it already completed 12hrs but my profile verification is still in pending please solve my problem
My id: FE2344698...
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K
Kanchan tolani
from Ajmer, Rajasthan
Dec 13, 2022
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Zomato has not refund my rs 606 amount since 5 days

Address:Zomato panchneel nagar csm mall ajmer
Website:Food website

On 8 th december i ordered food online through zomato at (dominos) at 9pm..my order number is [protected].till 10 pm i didnt received my order so i reached dominos at csm mall ajmer. .they told me our server is down so we wont be able to deliver food so i cancelled my order as i had my train in one hour.they told me they wil refund my amount and contact zomato for amount as you have paid through zomato..when i contact zomato they also refused...
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H
Harsh Mandal
Dec 12, 2022
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Cash on delivery not available for my account only

There is no cash on delivery option available on my phone for any order. It always shows cod is not available at this order but if i order the se thing from other phone it will show the cod option. I want to use my cod option kindly give me my cod option back. At first i was able to use cod but now my cod option is not working. You really need to fix that....
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