Zomato Complaints & Reviews

My ID Disabled 🥺
Please Help Me Enable My ID 🥺
I Want To Work Zomato
I'd FE1920263

My name is Vineeth kota with raider ID "FE1349698" My account is disabled due to yet to attend training but I have already completed the all training provided but Zomato is not activating my account even though I have raised support tickets 5 times in last 7 days so plz help to get my raider account back in to work.

Please be informed that, there were payment gateway failures during restaurant bill payment dated 10th Dec 2022 and 14th Dec 2022 (Total 3 times from my visa credit card ending with 9253 and 2 times from my master credit card ending with 4379). Irrespective of payment gateway failure, zomato claimed the amounts from my respected credit cards.

Details are as shown below;

Master card ending with 9253;

3 nos of zomato claim transaction ID's are 020122, 092726 and 043105, claimed amount 28.26 AED each dated 10th Dec 2022 : Total : 84.78 AED

Master card ending with 4379;

Authorised code for 28.26 AED is 756541, claimed on 11th Dec 2022

Authorised code for 101.72 is : 756543, claimed on 15th Dec 2022

Total : 129.98 AED

Proofs showing the claimed amounts from my credit cards (i.e mini statements for both the cards) and zomato pro transaction details are as shown in the attachments.

For my interactions with your staff, you can visit bill payment help and zomato support under my account.

Requesting you to refund the claimed amounts at the earliest, as there was no support received from your online support team irrespective of my several requests.

Waiting to hear back from you.

Best regards,

zomato pro ID: Prasad Vedavaahini
Reg. Email : [protected]@yahoo.com
Mob: [protected]

I'd termented frqvent denial please activate my id

Hi, sir /Mam
Mr. Subimal Goswami
Zomato I'd FE2397272
My I'd is disabled
Pls change enable
I want work in zomato
Pls help me pls

Recently i tried making an order from Zomato twice. Both times Rs 603 were deducted from my account. On managing to speak with the help desk at zomato. They offered me a voucher that was refundable only by SBI or ICICI bank accounts. I told him that i did not have a account with these banks and asked for a alternative method of refund. He told me it could be done using google pay. He activated some voucher again and elaborated a procedure to follow to redeem the same. The procedure was to go to pay using upi and he provided some number. Ill followed his step which did not seem to work. Instead it was asking me to pay some amount. The person at help desk said he would contact me again about what is to be done but never did. I want my total amount of 1206rs to be refuned by Zomato. As soon as possible.

I had placed an order from Andheri to be delivered to Mira Road. In the order delivery address is reflecting as Mira Road, but order is delivered at Andheri.

After several attempts from chat, when I got a call from Zomato, the executive was not ready to understand their mistake or mistake of app and said he will cancel the order and I will not even get the refund.

It is shocking that Delivery address is not not being recognised by Zomato. They should be paying a penalty for such an harassment.

Please activate my I'd and send it my details in Zomato delivery partner app

Please activate my I'd i sended my details in Zomato delivery partner app

I ordered a cake on Zomato on 1 jan 2023. I was delivered a stale cake with horrible smell. I was refused refund by the company

I've tried to place two order via online payment. The respective amount has been debited from my account but the orders haven't got placed. Also, the food didn't arrive at my doorstep and I haven't got the refund amount yet from zomato. How am I supposed to trust zomato further if these kinda issues happen? I have even reported this when I first faced the issue but I got the worst response. I got my money stuck here. I want the refunds for both now.

Bike to change multi vehicle

I have 2 fraudulent trasactions where money has been debited from my UPI account to "zomato entertainment private limited" on the dates 18.12.2022 and 25.12.2022.
I have not placed any order in the zomato app for the month of December and I am unable to immediately reach out to the zomato customer care team as there is no customer care number available.
I have logged my complaint by sending the transaction details and screenshots on an email to "[protected]@zomato.com" and have been provided the ticket id reference 21388999.
I have also logged this as a fraudulent transaction with the Axis Bank team and blocked my UPI id.

Name... jignesh kumar
Mobile no...[protected]
Email... [protected]@gmail.com
Zomato I'd...FE2395261

Sir please solve my problem...i have to pay my bike EMI... please solve profile verification pending problem sir...

Dear sir Or mam
My home is rajpura and Zomoto primary location banur. My home to going 19 km away. Pls primary location change banur to Rajpura.
My zomoto id FE1027467

My name is Gurpreet Singh

Mobile no here [protected]

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help me.

[protected] this is my zomato food order code.i was delivered a food from zomato.made the online payment of rupees 178 and they don't delivered the food and misbehavior with me.and said that I don't receive their call and they cancel my order as I don't get any call from them.and now they are refuse to refund my money.

My number :[protected]
My zomato id:FE2393573

I'm Ramesh once my friend logged in his account which was been terminated in my mobile so now I'm not qble to login my account coz it is added to blacklist .so kindly remove my mobile from black list and let me work with zomato.