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Zomato Complaints & Reviews

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Updated: Dec 11, 2025
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709
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Zomato reviews & complaints page 133

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U
Uday14
Oct 27, 2021
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Hi mysel[censored]day and iwas placed an order of pizza and burger on 26th October 2021 at 11.50 pm from onesta restaurant and it should be delivered by 39 mins and it didn't got delivered and then I contacted the helpchat but they were not helpfull at all they were not able to deliver the product and even not ready to cancel the order and after 1hour 20mins they saying "if you want cancel the order then complete amount will be going in cancellation charges and you don't get refund" these were the words they said this. The services which Zomato is providing is not good and sometime I get wrong order where the restaurant people doesn't lift the call and in some restaurant numbers shows swtich off. I don't for what they are running delivery centre where they are not ready to help and even the restaurant numbers doesn't get lifted. If you want I have snapshot of chat with me.
Zomato customer support has been notified about the posted complaint.
No I want to take a good action on Zomato
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    #saini made
    Oct 26, 2021
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    My ID not activate I give payment also of joining fees but profile verification not complete showing me again and again please help
    Zomato customer support has been notified about the posted complaint.
    My Zomato id is FE1490687
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      A
      Aswanth p
      Oct 26, 2021
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      Please help my account please actived
      +1 photos
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        S
        Shubhang@6023
        from Kolkata, West Bengal
        Oct 26, 2021
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        I had ordered a veg thali from Hot Box, Kharagpur on ZOMATO on 26th October 2021. Both the sabjis were missing: Kadai Paneer and Mixed Veg.
        Also the chapati was stale with white fungus and moulds on it.
        I complained to zomato and asked for a refund but they denied it. I had to pay Rs110 for this.
        +1 photos
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          G
          G anbarasu Anbarasu
          Oct 26, 2021
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          Address: Velachery
          Website: www.zomato.com

          Please provide as much information as possible but do not share
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            G
            Ganesh Prasant Mahadevan
            Oct 26, 2021
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            We have been continuously trying to get in touch with zomato via mail as well as through the contact person but till now we havent received the tds reimbursement. Why they dont provide proper customer service to the business partners. They dont have a proper contact person or he or she never picks up the call. Fully dissappointed with Zomato. This will be taken further to the concerned authorities if its not answered here. Its damn our hard earned money.
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              A
              Akhil8464
              from Visakhapatnam, Andhra Pradesh
              Oct 26, 2021
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              Address: 40-59-27, sanjeevayya colony 2, kancharapalem

              Activate the I'd
              +1 photos
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                S
                Surajkewat
                Oct 26, 2021
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                Address: Gurugram

                Sir please open my id please sir call me. My FEID 589170
                +4 photos
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                  R
                  Razat Jain
                  Oct 25, 2021
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                  Amount of rs200 was detected from
                  my paytm wallet for the order which i don't even know.
                  Order i'd for this zomato order was
                  ZTD[protected]D0E7BEF2
                  It is not even shown in the previous order lists in my
                  account mob. No. [protected]
                  I want my whole money to be refunded to my paytm
                  wallet
                  It's unfair why customer are facing any problems of
                  money imposed to them illegally
                  Without ordering anything..
                  Its highly unfair
                  Zomato customer support has been notified about the posted complaint.
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                    K
                    Ku raj
                    from Farrukhabad, Uttar Pradesh
                    Oct 25, 2021
                    Resolved
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                    Resolved

                    Address: Farrukhabad

                    Sir meri FE I'd 1481223 hai jo bgv suspend block hai 5 din ho gaye hai abhi tak chalu nahi hui hai sir chalu karwa dijiye plz sir
                    +1 photos
                    Oct 25, 2021
                    Complaint marked as Resolved 
                    6386011725
                    Zomato customer support has been notified about the posted complaint.
                    Oct 25, 2021
                    Updated by Ku raj
                    Mob. No. [protected]
                    Oct 25, 2021
                    Updated by Ku raj
                    Contact me
                    I'd termeted

                    Bgv is blocked - Comment #3913556 - Image #0
                    Bgv is blocked - Comment #3913556 - Image #1
                    My zomato id block, so please unblock my id

                    Bgv is blocked - Comment #3914550 - Image #0
                    bgv विफल होने के कारण निलंबित खाता। मेरा लॉगिन मैं FE1499516 मैं अभी एक सप्ताह पहले शामिल हुआ था अब उन्होंने मेरा खाता निलंबित कर दिया है। मुझे नहीं पता कि मेरे खाते को कैसे प्रतिक्रियाशील किया जाए। क्योंकि उनमें से कोई भी पृष्ठभूमि की जांच के लिए नहीं आया था। मैंने टिकटों का एक पैकेट उठाया है। लेकिन उसके लिए कोई फायदा नहीं। मैंने अपने शहर की टीम के नेता को बुलाने की कोशिश की। वह कॉल नहीं उठा रहा है। मैंने नौकरी के लिए । वे बस हमारे साथ खेलते हैं।

                    Bgv is blocked - Comment #3915491 - Image #0
                    bgv विफल होने के कारण खाता निलंबित कर दिया गया है। मुझे आगे क्या करना है?

                    Bgv is blocked - Comment #3915496 - Image #0
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                      R
                      RECO X GAMER
                      Oct 25, 2021
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                      Plz Change the locality from Byculla to Kalyan, And My ID is Bgv Failed Also So Plz Help me because I have paid full fees, 4 Days Past But Still The Id is in Byculla, but I want in Kalyan, Because I am staying at Kalyan, So I can Job from hear.
                      +2 photos
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                        D
                        Deepakagg1234
                        from New delhi, Delhi
                        Oct 24, 2021
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                        Address: Radhe shyam subhash kumar new delhi railway station
                        Website: Zomato

                        Food quality very bad very salted I complaint to them. But they said to me we are sorry but we unable to refund your order [protected] order number
                        +1 photos
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                          B
                          basha money cash
                          Oct 24, 2021
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                          Address: palavathangal
                          Website: zomato

                          My id FE1493748
                          my name umarbasha suban
                          profile verification pending 2day inam waiting work ... in zomato job ...
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                            V
                            Vikram Singh Sinsinwar
                            Oct 23, 2021
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                            I had ordered food on zomato on 23 Oct 2021 at around 10 pm but they not delivered food till 2 hrs from the time of order
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                              M
                              msdhoni7781
                              from Hyderabad, Telangana
                              Oct 23, 2021
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                              Address: Moosapet,Hyderabad,500018

                              I ordered mutton Biryani on Zomato but after the delivery
                              the Biryani there are no mutton peices at all. It has only biryani rice.
                              This was my first order on Zomato and it ended up being the worst.
                              This happened on 22/10/2021 and Order ID: [protected].

                              I tried to contact the zomato customer care help via mail and
                              the only thing which they are repeatedly keep telling me is
                              "We are extremely sorry for the bad experience caused to you.
                              We regret to say that refund or compensation would not be possible
                              in this scenario."
                              I asked them to contact me on my mobile and i even warned them
                              that if they not take this ssue seroiusly that i will take this issue to
                              consumer complaints . But still they are not giving reply to my mail since 1 day.

                              I Request you to take this issue very seriously so that others may
                              not get affected by the same issue which i faced and do zomato to
                              give me a total refund or a replacement. Thank you
                              +4 photos
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                                S
                                Shubham5155
                                Oct 23, 2021
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                                Address: Jogiwala ring road jagriti vihar neyar sunskar garadn

                                I my name is shubham pal my FEID is terminated due to high rejection
                                Please activate my id

                                Name shubham pal
                                FE ID FE977809
                                Location DEHRADUN UTTARAKHAND
                                MO. NO. [protected]
                                +1 photos
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                                  J
                                  Jayant Parlikar
                                  Oct 23, 2021
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                                  Sir myself jayant parlikar having Fe is 805189. I am from vadodara gujarat last week I change my locality frm mangalour to mandvi but at same time they off my other locality as such they are open previously n I work smoothly

                                  I request you pls do the needful that means my other locality should be on off so that I can work smoothly
                                  Thank you
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                                    A
                                    Avdhesh thakur
                                    Oct 23, 2021
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                                    Address: mandvi vadodara

                                    Sir mery main locilaty mandwi hi mera nam avdhesh thakur mery fe id 152686 mera login no [protected] sir mery cross locilaty nizampur, fatehung, or waghodiya hi Sir mery cross locilaty on/off ho sake is tarah se kr dijiye kayonky hum tl ko bolte hi to humara isu sol nahi karte hi is liye me aap se help mang raha hu sir please help kijiye
                                    Thanku sir hum logo ka kam nahi ho ta hi sir please
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                                      M
                                      Mohammad Affan Sirajwala
                                      Oct 23, 2021
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                                      Address: Mandvi Vadodara

                                      Sir Main delivery Rider Hu Meri Id He FE273402 Sir Tl Ne Meri Sab Cross Locality Nikal Di He Aur Mere Saath Dusre Rider He Unki Locality He To Mere Saath Aisa Kyon Kiya Tl Ko Kaheta Hu To Wo Mana Kar Dete He Mera Issu Kabhi Slow Nahi Karte Mere Saath Aisa Kyon Karte He Plzz Help Kare Mujhe Meri Cross Loacilty Chalu Band Ho Aisa Karva Do Sir
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                                        G
                                        Guptaash
                                        from Faridabad, Haryana
                                        Oct 23, 2021
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                                        Sir my name is ASHUTOSH GUPTA ans my id is terminated last year plz activate i will not do any mistakes after this plz request you to open my id FE807991
                                        +2 photos
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