Zomato — Dinner payout incentive not received | |||
My name is Subhash, my Zomato Partner ID is FE993455. On 10 Feb 2021 I completed my dinner order payout of Rs.195.02 and as per rate card I was to receive Rs.120 as target payout incentive. I did not receive any incentive of that day. I raised a support ticket. They said I was not elible for target pay. Sometimes they said they can check my order payout as Rs.195.92, sometimes Rs.196, sometimes 167.25 and sometimes Rs. 84.13. They people cannot stay on one figure. I logged in between 7pm to 12 am. I usually do a part-time during this shift. On thet day too I logged between 7 to 12 and also earned Rs.195.02 as dinner order pay. These people are denying me everytime. What action should I take. I cannot let a penny go as we riders know how hardly we arn this money. Following are screenshots of the app. You can see the timing between my trips and money earned per trip. Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Sir Please Meri Zumato ID Ko Active Kar Didiye Mere Pass Malti Order Cancelled Karne Ki Bajah Se ID Ko Tarminated Kar Diya H Please Sir Ab Koi Order Cancelled Nahi Karunga Please Sir Ek Baar Meri Zumato ID Ko Active Kar Didiye Galti Ke Soory Sir
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Sir Please Meri Zumato ID Ko Active Kar Didiye Mere Pass Malti Order Cancelled Karne Ki Bajah Se ID Ko Tarminated Kar Diya H Please Sir Ab Koi Order Cancelled Nahi Karunga Please Sir Ek Baar Meri Zumato ID Ko Active Kar Didiye Galti Ke Soory Sir
There was an Sunday offer on zomato for Rs 250 incentive on completing 8 orders and 3:30 hours of login time. I completed 7 orders in 3 hours. After that I did not get any order from zomato. And they said me to get new order go to hotspot area. Then also I did not get order. I want my incentive that is my right.
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