Zomato — refund of my cancelled order | |
I have ordered from zomato and due to some reason i have to cancel my order so i cancelled it within 5 minutes as zomato customer support was not working that time so i directly cancelled it through the outlet, then someone called me from zomato support and asked do you want to cancel your order and told me that my money will be refunded within 24 hours. MY ORDER ID IS : [protected] Was this information helpful? | |
Zomato customer support has been notified about the posted complaint. | |
8 Comments | |
Comments
My order I'd [protected] dated 12 Oct 18 of amount RS 180 was rejected . And one from your customer care called to confirm the cancellation of the order and told me that your amount will be refunded within 48 hrs. But still I haven't got any refund.
Reply
Kindly revert ASAP, I'm at a vendor of yours and need to get the gold code immediately
Have ordered food from zomato.. first time transaction got failed but money got deducted.. trying to contact with zomato customer care, no response from them
And ordered placed again... But food not delivered till 2 hours. No body to response. No body reverting on Zomato chat support..niether you can cancel the ordee
And ordered placed again... But food not delivered till 2 hours. No body to response. No body reverting on Zomato chat support..niether you can cancel the ordee
Shilpa_gnk's reply, Oct 7, 2018
No food delivered.. money deducted twice.. need refund for both the transaction.
243.25 + 243.25= 286.50
243.25 + 243.25= 286.50
Shilpa_gnk's reply, Oct 7, 2018
Order no-1628802046
Dear team
Please remove my contact no as I don't want to continue with ur worst service as booked mooton biryani came chicken biryani after that no action taken also taken 2 hour to reach me the order this is not 1 St time so I will be with swiggy they delivering as per my preference
BALAKRISHNA
Please remove my contact no as I don't want to continue with ur worst service as booked mooton biryani came chicken biryani after that no action taken also taken 2 hour to reach me the order this is not 1 St time so I will be with swiggy they delivering as per my preference
BALAKRISHNA
I have ordered dominos pizza from Zomato . I applied a code ..total amount was 208 .after applying code I received 100 rupees discount when I made my payment 208 rupees deducted from my account . I want my 100 rupees
9%
Complaints
7781
Pending
0
Resolved
700
View all 7781 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information