Zoomcar Complaints & Reviews

My amount was not refunded to my account so many days how u will retrun the money...

I've made a booking with zoomcar and it's been 40 days but the refund is still not initiated. Tried to call customer service but the IVR won't connect to customer care until you have an active booking....

My refund is pending from zoomcar since 50 days. There is no customer support nothing from zoomcar. Just doping customers. Please take strict action against zoomcar...

I have not received the refund yet, It's been 2months. I tried to contact support but there is no response from them, My booking id is JPS6NVGT3....

1. Refund needed for cancelled booking.
ID - JPS6NTU40
Status - Cancelled
Date - 03 Nov 2020 to 03 Nov 2020
Refund Amount - 452

2. Security amount refund needed.
ID - JPS6N208W
Status - Completed
Date - 13 Nov 2020 to 13 Nov 2020
Refund Amount - 2999

It has been more than 30 working days. Please process my refund....

Booking id- JPS6N107M
Refund pending-3499
Pending since-may 14

Booking id-JPS6NYRZ6
Refund pending-3499
Pending since-jun 4

Please refund both amount immediately......

ID:JPS6NJEKY, is my booking id and i had applied for refund which has been 7 months . I need my refund as soon as possible...

Since its been more than 30 days and is havent received any notification or information on the refund amount. Let me know when will i be getting my money back...

Hello,
I booked ZoomCar (Hyundai Creta) on 20th November from 3 Am to 9.30 PM. My booking ID is JPS6N48ON.
My refund amount of 2500 is still pending and the worst thing is there is no response from your side as to when the amount will be refunded
Kindly help me to get me refund....

1311/- deposit not refunded since sept 2020...

It's been more than a month i have not received my refund yet for two bookings. Please help me to get my refund. My zoomcar booking IDs are:JPS6NT9TJ and JPS6N27OQ....

Booking ID JPS6NF2H1

I have completed my trip on 12th Dec. I have paid Rs. 2499 as security deposit. I have not done any damage to vehicle and handed it over without any issues. Still I have not received refund for my security deposit of Rs. 2499...

I have completed zoom car booking on Nov 1st, still the security deposit has not been refunded

Also I have cancelled a booking on 25th November, the cancellation amount has also not refunded.
Not able to reach them via phone and even after sending n number of mails I have not received any update...

Hello,

I booked a zoomcar from Pune on 1st Nov (paid total of 4899) & as of today (Dec 22) my refund is yet to be credited in my account.

I have tried emailing them thrice after I couldn't call them (even though the option is available, I'm unable to click it. I'm sure this is one of Zoomcars' tricks).

Please let me know how to proceed with this. I do not mind filing a case against them in consumer...

I had cancelled my booking from zoomcar on 22 Oct 2020 and today is 22 Dec 2020 yet my refund amount of Rs14878 is not return by zoomcar. Zoomcar had a policy of refund in 30 days but still they had not returned my amount. Even they had remove my booking from register number so whenever I called to customer care, the call get disconnected with msg no booking from this register mobile number. It's a fraud from zoomcar, they can't remove my...

Please refund me back JPS6NTD45...

Hi team
I cancel my booking on 18 nov 2020
But still refund is not credited in my account
Can you check as per your policy refund will be credited within 30 working days

Booking id :JPS6N2EFO
M- [protected]...

I have cancelled my booking on 8th december. I was supposed to receive my refund amount of Rs 10391 against the booking ID : JPS6NFQD1. Even after raising the query several times, no response from their end. Not able to reach them via phone on any of their contact number. I am very much concerned about this...

We had booked zoom car including fuel but when we went to pick up the car fuel was very less, they said we can refill it and they will reimburse the amount so we refilled the fuel on our own. But the amount is not reimbursed till date its pending from almost six months and it happened twice in my recent bookings. Booking ids as follows: JPS6NYIVH ( Refund pending 1000) and another booking JPS6N4FNV ( Refund pending 500).
Attaching...

I had taken Zoom Car on 07th July 2020. However Zoom car had taken Advance deposit of 1000/-. Now after returning Car in evening. I was charged for 50 Rs for extra Km which was fine. But now 950/- is still pending. Which I was supposed to get back from Zoom. Than after I called customer care. The person mentioned due to lock down it might take time. So I waited. But now.after 5 months. In my app it is showing as zero refund. How come. I dont...