Zoomcar Complaints & Reviews

With regards to booking JPS6N4D97 which cancelled due to cyclone and full refund was promised but it has more 40 days and still didn't get the refund...

I was cancelled a booking on 16th August 2020 but till now I didn't received any refund, I sent lots of email no reply from company...

I had booked a Zoom car from Bengaluru to Pune on 17th September. Soon after realizing their hidden cost I had cancelled the booking within hours same day. Post cancellation I am shown a refund of amount 9029. I have been chasing the company through FB adds as they have disconnected their customer care and they dont entertain request if a person doesnt have valid booking. I am really depressed after trying multiple options. Finally I am launching...

Its been 2 months since zoom car have not refunded my money, there is no customer care number to call and they are not replying over the email

Booking id - JPS6N2LTW

Bill detail

I paid Rs[protected] from my side + 500 from zoomcar)
I'm this zoomcar returned 500 .
Out of 1524 ... 200 is for cancellations charge remaining 1324 is not yet refunded from zoom car this company is doing...

Dear sir, I was booked zoom car on September-07-2020, but immediately I have cancelled the booking, some amount Refund will be shown there but till now REFUND NOT intiated, please help me to refund as early as possible...

Name: Sudhanshu Ranjan
Email: sudhanshu.[protected]@gmail.com
Mobile No: [protected]
Booking ID: JPS6NOJ23
Invoice No: INQK[protected]
Date Of booking was from: April 24, 2020 to April 28, 2020.
I have cancelled in month of april 2020 but still I haven't got my refund of RS 13666. ZOOMCAR is harrasing me since last one year neither they are responding to any call nor to any mail. .I m continously trying to...

Hello Team,

Please look-in to my refund issue from last 6 months.

BOOKING ID # JPS6NDS07

No contact to discuss about refund process.

Regards,
Praveen...

Its been 2 months since zoom car have not refunded my money, there is no customer care number to call and they are not replying over the email...

Hello sir/madam,
i am a zoomcar customer with email id: [protected]@gmail.com. I have a cancelled booking since march 2020 with ID:JPS6NJV4U. I was supposed to receive refund amount of Rs.8948. It's been ten months have completed since i have cancelled my booking but i haven't received my refund yet. please look into it and do needful as soon as possible....

I have not received the refund amount of 12, 048 INR, and it has been more than a month. There is no response from them over emails or call. In fact, there is no answer to the customer care line as well. Please do the needful, PFA. 3 screenshots pertaining to my booking....

Refund issue more than 5months no one is responding mail and more over there is no proper customer care number.

I need a call from your team and clear the amount, this is worst experience
In out of 25bookings. Registered number is [protected] and my contact number is [protected].

If still I didn't get any response I will go head further legal approach....

I have booked the rental cars from zoom car. But the security deposit which we need to give initially which will hav to refund to me back after the trip . The security deposit is not refunded from 3months.

I have booked the zoom car twice . No deposit refunded till now. I have sent an email nor wtgan 10 but no response at all....

My three bookings were cancelled. Below are the booking id's and cancelled dates.
1. Booking id : JPS6NYHPR - cancelled on 01-Nov-2020 - amount due Rs.8484
2. Booking id : # JPS6NJPZM - cancelled on 21-Jun-2020 - amount due Rs.7215
3. Booking id : # JPS6NJZOY - cancelled on 16-May-2020 - amount due Rs.7156

I am yet to get refunds for above three bookings. An amount of Rs. 22855 (above three bookings) due...

Hi,
There are 2 bookings for me with zoom car. Out of 2 one is cancelled and I had a ride on other one.
For those 2 bookings refund of rs 12247 is pending from May2020.
Till now refund is processed. I tried to contact customer car by call and email. But there is no response....

Hi, My booking JPS6NT0EA for 25-Oct was cancelled by Zoom due to non availability of Car at Hyderabad Airport . It is now more than 70 days since the booking was cancelled by zoom but I have not received the refund till date. As per the refund policy the refund should have been received in 30 days.
There is no option to contact the customer service over phone without an open booking and they are not responding to issues submitted over...

It has been four months since zoomcar has taken nearly 25000 from me and have failed to deliver the car and are not responding to my refund requests...

Pending My Amount Rs:54444/-...

My Self G Bala Raju From Andhrapradesh. My Contact Number is [protected]
My Id -JPS6NA295
My Trip has been done on 17th September 2020 without any interruption. In this context refund of Rs:5444/- will be pending so far. No one is responding and not bother about my refund. After my 1st trip, I feel so happy about your service but your negligence on my refund will reflect me not booking again even I need more times. Because I...

I have booked zoomcar and then cancelled as per zoomcar policy they have to return amount within one month. But it's almost 3 months not deposited my refund....

I have trying to raise a complant from long back...there is no response still waiting for two refunds pending...customer care is not at all supportive for the customers....