Claimed

Zoomcar Complaints & Reviews

2.3
Updated: Mar 23, 2026
Complaints 5737
Resolved
2597
Unresolved
3140
Contacts

File a complaint to Zoomcar

Having problems with Zoomcar?

File a complaint and get it resolved by Zoomcar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zoomcar reviews & complaints page 102

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
balijasampath
from Delhi, Delhi
Jan 8, 2021
Report
Copy

I was cancelled a booking on 16th August 2020 but till now I didn't received any refund, I sent lots of email no reply from company
Zoomcar customer support has been notified about the posted complaint.
Jan 08, 2021
Updated by balijasampath
Still no refund from company

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    PAra87
    Jan 8, 2021
    Report
    Copy

    Address: Bengaluru

    I had booked a Zoom car from Bengaluru to Pune on 17th September. Soon after realizing their hidden cost I had cancelled the booking within hours same day. Post cancellation I am shown a refund of amount 9029. I have been chasing the company through FB adds as they have disconnected their customer care and they dont entertain request if a person doesnt have valid booking. I am really depressed after trying multiple options. Finally I am launching a complaint after suggestion from wellwisher. There are so many people who are awaiting refund for their bookings in zoom car since months. Not sure why company is blocking money of innocent customers. I am really traumatized by zoom car approach and would need support to get my money back.
    Zoomcar customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Csp1988
      from Bengaluru, Karnataka
      Jan 8, 2021
      Report
      Copy

      Address: Zoom car , Bangalore

      Its been 2 months since zoom car have not refunded my money, there is no customer care number to call and they are not replying over the email

      Booking id - JPS6N2LTW

      Bill detail

      I paid Rs[protected] from my side + 500 from zoomcar)
      I'm this zoomcar returned 500 .
      Out of 1524 ... 200 is for cancellations charge remaining 1324 is not yet refunded from zoom car this company is doing like this only to all the consumer even in fuel Refunding tooo.
      Zoomcar customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rameshp009
        from Hyderabad, Telangana
        Jan 7, 2021
        Report
        Copy

        Dear sir, I was booked zoom car on September-07-2020, but immediately I have cancelled the booking, some amount Refund will be shown there but till now REFUND NOT intiated, please help me to refund as early as possible
        Zoomcar customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sudhanshu055
          from Bengaluru, Karnataka
          Jan 7, 2021
          Report
          Copy

          Name: Sudhanshu Ranjan
          Email: sudhanshu.[protected]@gmail.com
          Mobile No: [protected]
          Booking ID: JPS6NOJ23
          Invoice No: INQK[protected]
          Date Of booking was from: April 24, 2020 to April 28, 2020.
          I have cancelled in month of april 2020 but still I haven't got my refund of RS 13666. ZOOMCAR is harrasing me since last one year neither they are responding to any call nor to any mail. .I m continously trying to contact with them but none of there customer care number is being working. I have mailed them many times but they aren't respond.
          Zoomcar customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kothapally praveen
            from Mumbai, Maharashtra
            Jan 7, 2021
            Report
            Copy

            Address: Bangalore

            Hello Team,

            Please look-in to my refund issue from last 6 months.

            BOOKING ID # JPS6NDS07

            No contact to discuss about refund process.

            Regards,
            Praveen
            Zoomcar customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Surekuchi Raama
              Jan 7, 2021
              Report
              Copy

              Its been 2 months since zoom car have not refunded my money, there is no customer care number to call and they are not replying over the email
              Zoomcar customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sridharreddy2428
                from Hyderabad, Telangana
                Jan 7, 2021
                Report
                Copy

                Hello sir/madam,
                i am a zoomcar customer with email id: [protected]@gmail.com. I have a cancelled booking since march 2020 with ID:JPS6NJV4U. I was supposed to receive refund amount of Rs.8948. It's been ten months have completed since i have cancelled my booking but i haven't received my refund yet. please look into it and do needful as soon as possible.
                Zoomcar customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akshay Nambiar
                  from Bengaluru, Karnataka
                  Jan 7, 2021
                  Report
                  Copy

                  I have not received the refund amount of 12, 048 INR, and it has been more than a month. There is no response from them over emails or call. In fact, there is no answer to the customer care line as well. Please do the needful, PFA. 3 screenshots pertaining to my booking.
                  Zoomcar customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sreedhar s
                    Jan 6, 2021
                    Report
                    Copy

                    Refund issue more than 5months no one is responding mail and more over there is no proper customer care number.

                    I need a call from your team and clear the amount, this is worst experience
                    In out of 25bookings. Registered number is [protected] and my contact number is [protected].

                    If still I didn't get any response I will go head further legal approach.
                    Zoomcar customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sushma kn
                      from Bengaluru, Karnataka
                      Jan 6, 2021
                      Report
                      Copy

                      Address: #553, BSR Homes, 15th cross, BEML Layout

                      I have booked the rental cars from zoom car. But the security deposit which we need to give initially which will hav to refund to me back after the trip . The security deposit is not refunded from 3months.

                      I have booked the zoom car twice . No deposit refunded till now. I have sent an email nor wtgan 10 but no response at all.
                      Zoomcar customer support has been notified about the posted complaint.
                      Jan 06, 2021
                      Updated by Sushma kn
                      Please sue the zoom car. There are plenty of people facing the same issues
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        cdhanapal_cc
                        from Bengaluru, Karnataka
                        Jan 6, 2021
                        Report
                        Copy

                        My three bookings were cancelled. Below are the booking id's and cancelled dates.
                        1. Booking id : JPS6NYHPR - cancelled on 01-Nov-2020 - amount due Rs.8484
                        2. Booking id : # JPS6NJPZM - cancelled on 21-Jun-2020 - amount due Rs.7215
                        3. Booking id : # JPS6NJZOY - cancelled on 16-May-2020 - amount due Rs.7156

                        I am yet to get refunds for above three bookings. An amount of Rs. 22855 (above three bookings) due to be refunded by the company but has not been refunded till date i.e 06-Jan-2020. The customer support numbers are not at all working and there's no response for he emails sent. Kindly take appropriate action against the company as the company is trying to deliberately dupe customers.
                        Zoomcar customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          HashN
                          Jan 6, 2021
                          Report
                          Copy

                          Address: Pitla Nilayam, fno 202, Gokul Plots , Hyderabad 500072

                          Hi,
                          There are 2 bookings for me with zoom car. Out of 2 one is cancelled and I had a ride on other one.
                          For those 2 bookings refund of rs 12247 is pending from May2020.
                          Till now refund is processed. I tried to contact customer car by call and email. But there is no response.
                          Zoomcar customer support has been notified about the posted complaint.
                          Jan 06, 2021
                          Updated by HashN
                          Hi,
                          There are 2 bookings for me with zoom car. Out of 2 one is cancelled and I had a ride on other one.
                          For those 2 bookings refund of rs 12247 is pending from May2020.
                          Till now refund is not processed. I tried to contact customer car by call and email. But there is no response.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            deepsonsum
                            Jan 5, 2021
                            Report
                            Copy

                            Hi, My booking JPS6NT0EA for 25-Oct was cancelled by Zoom due to non availability of Car at Hyderabad Airport . It is now more than 70 days since the booking was cancelled by zoom but I have not received the refund till date. As per the refund policy the refund should have been received in 30 days.
                            There is no option to contact the customer service over phone without an open booking and they are not responding to issues submitted over email on their website. There customer service cannot be contacted in anyways to enquire about the refund
                            Please help as the company has just siphoned away the money.
                            I would like to receive the refund of the complete amount ASAP.
                            Zoomcar customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shashank0711
                              Jan 5, 2021
                              Report
                              Copy

                              It has been four months since zoomcar has taken nearly 25000 from me and have failed to deliver the car and are not responding to my refund requests
                              Zoomcar customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Bala Raju Ganteda
                                from Vijayawada, Andhra Pradesh
                                Jan 5, 2021
                                Report
                                Copy

                                Pending My Amount Rs:54444/-
                                Zoomcar customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Bala Raju Ganteda
                                  from Vijayawada, Andhra Pradesh
                                  Jan 5, 2021
                                  Report
                                  Copy

                                  Address: HIG-73,HB COLONY,BHAVANIPURAM, Andhra Pradesh

                                  My Self G Bala Raju From Andhrapradesh. My Contact Number is [protected]
                                  My Id -JPS6NA295
                                  My Trip has been done on 17th September 2020 without any interruption. In this context refund of Rs:5444/- will be pending so far. No one is responding and not bother about my refund. After my 1st trip, I feel so happy about your service but your negligence on my refund will reflect me not booking again even I need more times. Because I don't want to circle back regarding my refund. So Kindly release my refund even to see this Message.
                                  Regards,
                                  G Bala Raju
                                  Zoomcar customer support has been notified about the posted complaint.
                                  Kindly resolve my concern .Then i would like to book car before pongal
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yarragudi Fakuruddin
                                    Jan 5, 2021
                                    Report
                                    Copy

                                    Address: Hyderabd

                                    I have booked zoomcar and then cancelled as per zoomcar policy they have to return amount within one month. But it's almost 3 months not deposited my refund.
                                    Zoomcar customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vijay9440066467
                                      Jan 5, 2021
                                      Report
                                      Copy

                                      Address: 6-6-269/80 arunjyothi colony bansilalpet secunderabad

                                      I have trying to raise a complant from long back...there is no response still waiting for two refunds pending...customer care is not at all supportive for the customers.
                                      Zoomcar customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Margishah
                                        Jan 5, 2021
                                        Report
                                        Copy

                                        Address: Zoom car, Banglore

                                        I took zoom car on 5-6 September 2020 and its been more than 4 months still i haven’t received my deposit refund amount of ₹5, 670. This is not tolerable and even i am unable to contact customer care executive. Worst service. I need my refund asap. This is not acceptable at any cost to receive this kind of service.
                                        Zoomcar customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit