Zoomcar Complaints & Reviews

We booked Zoomcar for a trip but the car got breakdown in the middle of nowhere just after 100 km of driving. After that, we contacted zoom car so many times but still didn’t response. Now the situation no inspection and no refund have been provided. Plus we concurred extra costs for getting that car checked up that money is also stuck. Plus our 2-wheeler was parked at Zoomcar host place and he is not allowing us to get our vehicle back....

Hi i booked car from 2 days in zoom car app by paying full amount and this is my booking id: JPSNC8BWG when I go to pickup car there is no car in that pick up location and when I connect zoom there is no respond from the zoom car and after that i connect car owner he said that car got accident n i can't give car . I connect 100 time to zoom but there is no response.after sometime automatically in zoom app showing trip started without car...

Dear All,

I need to talk to senior management team for hardships suffered for JPSNC8OAN, JPSNC88IV, JPSNC8835..

Can anyone share their numbers as I am not satisfied with ground level team.

Regards
Rajesh Dave...

The Zoomcar company has deactivated their company phone number and they are not accepting any complaints through email. The complaints were open for 22 days while they say it will be addressed in 24 hours.

The Car was booked under Booking ID: JPSNCQJLH. with booking between 28th Jan 2023 to 6th Feb 2023. The car was sent with Full tank after full inspection on 27th Jan 2023 around 10 pm by Driver arranged by Zoomcar and the...

I booked a car for 17 feb 2023 having booking id:JPSNCRJ24. when i reached the location the car was not at the parking .i talked to the owner of the car they said they havent seen the car for past two months and even i talked to the security gurad .they also stated the same.i want to get my full refund as i havent found the car and even i tried to contact the customer support regarding that, but cant recah any of them....

Above car booked 16.2.23, was found to have engine oil turned extremely black and car not roadworthy, it seems company is not doing periodic checks as engine oil doesn't goes out overnight.

The second car JPSNC88IV was booked again which was found not available at the last moment.

I missed my valuable appointments on the day and need suitable compensation.

Regards
Rajesh...

I have booked a zoom car from madurai to rameshwaram but I have been suggested 4 different vehicles as every time there was an issue from the app or their car. I have been roaming around madurai for picking those cars and draining 2.5k in cabs and also my time Now the customer care team is disconnecting my call instead of helping me out . Very disastrous service from zoom car. Please train your customer support guys to solve customer issues...

Hi, I have an issue with my profile verification, it's been more than couple weeks, please try to fix the issues...

Account has been blacklisted. Please reenable...

My account is blacklisted by zoomcar for no reason, moreover, there is no proper customer care.
I've used my account once and for no reason it's blacklisted....

I rented a car from zoomcar. While getting the car checked at the city checkpoints the traffic police officer informed that there is 7500 INR challan pending on the car.

How can zoomcar rent a car which has pending challan of this much amount? This raises a question of the credibility of the car that zoomcar provides. This can happen with anyone where someone might have a police case going on the car or someone is using stolen...

I rented a car from zoomcar. While getting the car checked at the city checkpoints the traffic police officer informed that there is 7500 INR challan pending on the car.

How can zoomcar rent a car which has pending challan of this much amount? This raises a question of the credibility of the car that zoomcar provides. This can happen with anyone where someone might have a police case going on the car or someone is using stolen...

By mistake, I had entered incorrect email Id on the zoom car app ‘[protected]@yahoo.in’. I want to change it to ‘[protected]@yahoo.in’. I have created tickets in their app to get this issue resolved but I didn’t get any response from them. There is no customer care number or email ID available...

By mistake I had entered incorrect email ID in zoom car app ‘[protected]@gmail.com’. I want it to be changed to ‘[protected]@yahoo.in.
I have raised multiple tickets in their app but there is no response from them. There is bo customer care contact number or email Id mentioned anywhere...

I booked car 5 days before but on time it's not available and not able to book alternative...

I have submitted all the details in zoom car app even though my account is not yet verified please sine 3days
I need car urgent please verify...

I booked a car on zoomcar money debited but booking not confirmed yet...

[protected] Ashok kumar
Booked car 2days prior at the last moment at 4am they cancelled the booking and provided alternative car, the customer support was worst was standing in middle róad after paying the amount. Refund will take 10days had an important schedule on that day....

Booking ID: JPSN7XXIQ
Booking Date: 8th Jan '22 - 16th Jan '22
Booked XUV500 for a long distance outstation trip out of Bangalore. Received the car with poor condition of Rear Right Tyre, however, we accepted the car for the trip relying on stepney(Biggest Mistake). On 9th Jan, we suffered a tyre puncture(Rear Right Tyre) on the highway and during replacement with stepney we noticed, the tyre has no thread depth at...

This is to bring into your notice that one of my friend is using my driving license in his zoomcar account. I request you to kindly remove my driving license from his account or delete his account. I called on your customer service number several times but they haven't removed it neither deleted his account. If something went wrong in future i will not be responsible. Zoomcar will be responsible as they didn't called me before approving my...